Introduction to Information Technology Study Guide Questions
Course Introduction
Introduction to Information Technology is a foundational course that explores the principles, concepts, and applications of IT in contemporary society. Students will gain an understanding of computer hardware and software, networks and the internet, data management, cybersecurity basics, and digital communication tools. The course emphasizes the role of information technology in problem-solving and decision-making across various sectors, preparing students to effectively utilize and manage technology in both personal and professional contexts. Practical exercises and case studies are integrated to reinforce theoretical knowledge and develop essential digital literacy skills.
Recommended Textbook Technology In Action Complete 12th Edition by Alan Evans
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Page 2
Chapter 1: Using Technology to Change the World
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Q1) Ushahidi is a crisis-mapping tool that makes information instantly available to anyone in the world.
A)True
B)False
Answer: True
Q2) ________ is a field of study focused on the management, processing and automatic retrieval of information.
A) Computer forensics
B) Crisis mapping
C) RFID
D) Information technology
Answer: D
Q3) The gap between those who have easy access to the Internet and technology those who do not is known as the ________ divide.
A) web
B) Internet
C) digital
D) technology
Answer: C
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Chapter 2: Looking at Computers: Understanding the Parts
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Q1) Microphones and scanners are examples of ________ devices. Answer: input peripheral
Q2) Dropbox is an example of ________.
A) SSD
B) cloud storage
C) optical storage
D) Bluetooth technology Answer: B
Q3) A smartphone is a computer.
A)True
B)False
Answer: True
Q4) Starting a computer when it is powered off is called a warm boot.
A)True
B)False
Answer: False
Q5) A(n)________ is a computer that performs complex calculations very rapidly. Answer: supercomputer
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Chapter 3:
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Q1) The "s" in "https" stands for ________ socket layer.
A) semantic
B) secure
C) server
D) social
Answer: B
Q2) All popular social networking sites have privacy policies but you still need to follow certain precautions when using their sites.
A)True
B)False
Answer: True
Q3) A(n)________ is installed on your computer, and when the program is opened, your e-mail is downloaded to your computer.
A) web-based e-mail
B) e-mail client
C) e-mail host
D) e-mail server
Answer: B
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Chapter 4: Application Software: Programs That Let You
Work and Play
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Q1) Which of the following is the most common audio compression format?
A) WAV
B) AU
C) MP3
D) WMA
Q2) Multimedia software includes all of the following EXCEPT________.
A) image-editing software
B) animation software
C) utility software
D) audio-editing software
Q3) Web-based application software is software that ________.
A) is always free
B) is installed by the computer manufacturer
C) is stored completely on a web server instead of your hard drive
D) does not need an Internet connection
Q4) If you illegally install software on your computer, you are committing software
Q5) In a database, a table can be defined as a data category. A)True B)False
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Chapter 6: Understanding and Assessing Hardware: Evaluating Your System
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Q1) ________ drives run with no noise and very little heat, and require very little power.
Q2) When referring to hard drives, access time is measured in ________.
A) megahertz
B) bps
C) milliseconds
D) kilobytes
Q3) The processor market for desktop and laptop computers is dominated by ________.
A) IBM
B) Microsoft
C) Intel
D) Apple
Q4) Which statement pertaining to system reliability is FALSE?
A) Having the latest version of software products can make your system more reliable.
B) An accumulation of temporary Internet files has no effect on your computer's overall performance.
C) You can clean out unnecessary programs from your Startup folder.
D) When you defrag your hard drive, it works more efficiently.
Q5) The CPU is composed of the control unit and the ________ unit.
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Chapter 7: Networking: Connecting Computing Devices
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Q1) A P2P network needs network operating system software installed on every node.
A)True
B)False
Q2) A network in which the nodes are located within a computer lab is called a(n)________.
Q3) Storing files on the ________ avoids having to save them on multiple devices.
Q4) Ethernet networks are always connected using twisted-pair cable technology.
A)True
B)False
Q5) ________ is the maximum speed at which data can be transferred between two nodes.
A) Throughput
B) Bandwidth
C) Broadband
D) Through speed
Q6) The fastest version of wireless Ethernet is ________.
A) 802.11n
B) 802.11g
C) 802.11ab
D) 802.11ac
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Chapter 8: Digital Devices and Media: Managing a Digital Lifestyle
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Q1) ________ allows only limited use of media that have been legally purchased.
A) Digital rights management
B) Copyright
C) Copyleft
D) Synchronizing
Q2) Inexpensive phones with modest processors and simple interfaces are called feature phones.
A)True
B)False
Q3) Each cell in a cellular network is a geographic area centered on a(n)________ station, which is a large communications tower.
Q4) DRM-free music can legally be moved from system to system.
A)True
B)False
Q5) Napster used ________ sharing to transfer files between users.
Q6) A tablet uses a full traditional operating system.
A)True
B)False
Q8) Internet connectivity plans are usually known as ________. Page 9
Q7) Making sure the data on two devices are the same is referred to as ________.
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Chapter 9: Securing Your System: Protecting Your Digital
Data and Devices
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Q1) FBI-related scams involve ________.
A) people pretending to represent official organizations such as the Dept. of Homeland Security
B) running auctions that do not exist
C) convincing people to send money as a "good faith" gesture
D) collecting funds and not delivering the goods
Q2) You can block logical ports from invaders and make your computer invisible to others on the Internet by installing ________.
A) a packet sniffer
B) a personal firewall
C) a packet filter
D) antivirus software
Q3) ________ is a program that gathers information about your surfing habits without your knowledge.
A) Adware
B) Ghostware
C) Shareware
D) Spyware
Q4) ________ occur when a website downloads harmful software onto your computer.
Q5) Another name for a sniffer is a(n)________ analyzer.
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Chapter 10: Behind the Scenes: Software Programming
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Q1) SQL is an example of a ________.
A) 2GL
B) 3GL
C) 4GL
D) 5GL
Q2) The flowchart shape for a binary decision is a(n)________.
Q3) The program specification is a clear statement of the goals and objectives of the project.
A)True
B)False
Q4) A loop decision point consists of three features: an initial value, a set of actions to be performed, and a(n)________.
A) class
B) operator
C) test condition
D) testing plan
Q5) ________ is the part of the problem statement that describes what a program should do if the input data is invalid.
Q6) In a(n)________ system, each step is dependent on the previous step.
Page 12
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Chapter 11: Behind the Scenes: Databases and Information Systems
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Q1) An employee's ID number, name, company position, address, city, state, and Zip Code make up a record.
A)True
B)False
Q2) A ________ check compares the values of data in two or more fields to see whether those values are reasonable.
A) correctness
B) range
C) consistency
D) numeric
Q3) Data that describe other data are called________.
Q4) A summary report provides a list of the transactions that occurred during a specified time period.
A)True
B)False
Q5) A(n)________ tries to replicate the decision-making processes of human experts to solve specific problems.
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Q6) To temporarily display records from a single table that match certain criteria, you would use a(n)________.
Chapter 12: Behind the Scenes: Networking and Security in the Business World
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Q1) A(n)________ is made up of two or more LANs that are miles apart.
Q2) A bridge sends information between two networks.
A)True
B)False
Q3) Transmission media comprise the physical system that data take to flow between devices on the network.
A)True
B)False
Q4) Which of the following is NOT a factor to consider when selecting network cabling?
A) Cable diameter
B) Interference
C) Maximum run length
D) Bandwidth
Q5) In an active topology, each node helps to move data through a network.
A)True
B)False
Q6) ________ means that additional users can easily be added without affecting the performance of the other network nodes.
Page 14
Q7) ________ cable is the most costly to install.
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Chapter 13: Behind the Scenes: How the Internet Works
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Q1) The ________ is responsible for the Internet's domain name system and the allocation of IP addresses.
A) ISOC
B) ICANN
C) W3C
D) IAB
Q2) When a(n)________ address is assigned to a computer, its IP address will not change.
Q3) ________ servers are computers that enable users to buy goods and services over the web.
Q4) A(n)________ is a small program that resides on a server, is downloaded to the client, and runs when needed without additional data transfers between the client and server.
Q5) Which protocol is used when sending files as attachments by e-mail?
A) Multipurpose Internet Mail Extensions (MIME)
B) Post Office Protocol (POP)
C) Simple Mail Transfer Protocol (SMTP)
D) User Datagram Protocol (UDP)
Q6) .com and .edu are examples of a(n)________.
Q7) MIME stands for ________.
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Chapter 14: The History of the Personal Computer
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Q1) Data on the earliest personal computers were stored on ________.
Q2) Steve Jobs and Steve Wozniak were the founders of ________.
Q3) The Z1 is thought to be the first computer to include features such as a control unit and separate memory functions.
A)True
B)False
Q4) In the 1980s, nearly all PCs running on the Intel chip used ________ as their operating system.
Q5) Computers that use ________ are referred to as third-generation computers.
Q6) Introduced in the late 1970s, which of the following allowed users to interact more easily with the computer?
A) Word processing software
B) The graphical user interface (GUI)
C) The operating system
D) ROM
Q7) ENIAC was the first commercially successful electronic digital computer.
A)True
B)False
Q8) ________-generation computers used vacuum tubes.
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Chapter 5: System Software: The Operating System, Utility Programs,
and File Management
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Q1) The Windows utility program that removes unnecessary files from the hard drive is called ________.
Q2) CMOS is a special kind of memory that uses a great deal of power.
A)True
B)False
Q3) The Windows path separator is the ________ character.
Q4) Which of the following is the name of a Microsoft Excel file?
A) inventory.xlsx
B) inventory.wpd
C) inventory.accdb
D) inventory.pdf
Q5) The two major types of system software programs are utility programs and the ________.
A) charms
B) application software
C) user interface
D) operating system
Q6) Every computer has an operating system.
A)True
B)False Page 17
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Chapter 15: Information Technology Ethics
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Q1) Intellectual property (such as music, writing, and software)is protected through ________ law.
A) personal privacy
B) fair trade
C) copyright
D) censorship
Q2) Anti-cyberbullying detection is done mostly by police.
A)True
B)False
Q3) ________ is an ethical system in which conforming to God's law is right, and breaking it is wrong.
Q4) Harassing individuals through electronic means such as video or cell phones is called ________.
Q5) An example of ethical uses of computers and social media is the coordination of relief efforts after a natural disaster.
A)True
B)False
Q6) ________ psychology works to discover the causes of happiness instead of addressing the treatment of mental dysfunctions.
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Chapter 16: Under the Hood
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Q1) ________boosts a CPU's performance by working on more than one instruction at the same time.
Q2) The base-2 number system is also known as the ________ number system.
Q3) OR and AND are examples of ________ operators.
A) logical
B) mathematical
C) statistical
D) textual
Q4) ________ are devices that are in either the on or off state.
A) Synchronous circuits
B) Asynchronous circuits
C) Electrical switches
D) Unicodes
Q5) Unicode is a system for representing ________.
A) integers
B) sounds
C) colors
D) characters
Q6) The electrical switches that are built using semiconductor layers are called
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Chapter 17: Careers in IT
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Q1) Which type of job involves little day-to-day supervision and requires a worker who is self-disciplined?
A) Project-based
B) Office-based
C) Home-based
D) Field-based
Q2) According to projections by the Bureau of Labor Statistics, computer-related jobs are expected to be among the slowest-growing occupations through 2022.
A)True
B)False
Q3) When a U.S. company hires a company outside of the United States, it uses a technique called ________.
A) offshoring
B) offtracking
C) telecommuting
D) exporting
Q4) ________ install and configure servers, design and plan networks, and test new networking equipment.
Q5) ________ create systems documentation for programmers and users.
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