Introduction to Information Systems
Textbook Exam Questions
Course Introduction
Introduction to Information Systems offers a comprehensive overview of how information systems are used to support business operations, decision-making, and strategic advantage in modern organizations. The course explores the fundamental components of information systems including hardware, software, data, people, and processes while examining their integration and impact on organizational efficiency and effectiveness. Topics include database management, telecommunications and networking, enterprise systems, e-commerce, ethical and security considerations, and the evolving role of information technology in a globalized environment. By connecting theoretical concepts with practical applications, students will develop a foundational understanding of how information systems drive innovation and contribute to organizational success.
Recommended Textbook
Information Systems Today Managing in the Digital World 6th Edition by Joe Valacich
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11 Chapters
1122 Verified Questions
1122 Flashcards
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2
Chapter 1: Managing in the Digital World
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) The technical area of competency of an IS professional is the most easy to maintain in the digital world because of the huge popularity of individual technologies.
A)True
B)False
Answer: False
Q2) The purpose of a(n)________ is to support and integrate all facets of the business,including planning,manufacturing,sales,marketing,and so on.
A) intelligent system
B) functional area information system
C) electronic commerce system
D) enterprise resource planning system
E) management information system
Answer: D
Q3) Data about one's tastes and preferences is an example of demographic data.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Gaining Competitive Advantage Through Information Systems
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Within the context of international business strategies,a firm that enjoys a high degree of global integration and local responsiveness is pursuing a(n)________ strategy.
A) transnational
B) global
C) international
D) multidomestic
E) home-replication
Answer: A
Q2) To assist ________ decision making,information systems are used to obtain aggregate summaries of trends and projections of the future.
A) managerial-level
B) functional-level
C) tactical-level
D) operational-level
E) executive-level
Answer: E
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Page 4
Chapter 3: Managing the Information Systems
Infrastructure and Services
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) With respect to the five general classes of computers,a ________ is typically used for scientific research.
A) mainframe
B) workstation
C) supercomputer
D) microcomputer
E) server
Answer: C
Q2) ________,the use of the Internet protocol (IP)for transporting voice,video,fax,and data traffic,has allowed enterprises to make use of new forms of communication and collaboration,as well as traditional forms of communication,at much lower costs.
A) Grid computing
B) IP edging
C) IP convergence
D) Edge computing
E) IP console
Answer: C
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Page 5
Chapter 4: Enabling Business-to-Consumer Electronic Commerce
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Sample Questions
Q1) Which of the following actions explains mass customization?
A) Firms tailor their products and services to meet a customer's particular needs on a large scale.
B) Firms provide immediate communication and feedback to and from customers.
C) Firms provide ways for clients and firms to conduct business online without human assistance.
D) Firms market their products and services over vast distances.
E) Firms link Web sites to corporate databases to provide real-time access to personalized information.
Q2) Which of the following occurs in a reverse pricing model?
A) Customers specify the product they are looking for and how much they are willing to pay for it.
B) Companies set the prices that customers pay for products.
C) Companies conduct an online auction for all products available for sale.
D) Customers specify the product they are looking for and the company provides the product with a price.
E) Companies negotiate special volume discounts with local businesses and offer them to their customers.
Q3) List and explain the different types of e-auction fraud.
Page 6
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Chapter 5: Enhancing Organizational Communication and Collaboration Using Social Media
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Sample Questions
Q1) ________ takes the concept of companies having used self-employed consultants to work on individual projects or provide content a step further by enabling people to work in more flexible ways on a variety of Internet-related projects.
A) E-filing
B) E-auction
C) E-tailing
D) E-lancing
E) E-timing
Q2) The network effect refers to the notion that the value of a network is dependent on
A) the speed of the network
B) the number of other users
C) the knowledge of the users
D) the commitment of the users
E) the technical expertise of the moderators
Q3) Social media is a classification of Web 2.0 applications.
A)True
B)False
Q4) Briefly describe social bookmarking.
Page 7
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Chapter 6: Enhancing Business Intelligence Using Information Systems
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Sample Questions
Q1) Which of the following analyses involves making hypothetical changes to the data associated with a problem and observing how these changes influence the results?
A) predictive analysis
B) time-series analysis
C) linear regression analysis
D) what-if analysis
E) multivariate analysis
Q2) Digital dashboards provide the decision makers with a quick overview of key performance indicators and other key operational statistics and trends.This usage model is known as ________.
A) exception reporting
B) pull reporting
C) ad hoc reporting
D) drill-down reporting
E) push reporting
Q3) Explain the process of consolidating data from operational systems with other organizational data.
Q4) Describe online analytical processing.
Page 8
Q5) Distinguish explicit knowledge assets from tacit knowledge assets.
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Chapter 7: Enhancing Business Processes Using Enterprise
Information Systems
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Sample Questions
Q1) In the 1990s,business process management was known as ________.
A) business systems management
B) business process reengineering
C) business service reengineering
D) application performance management
E) application service management
Q2) Enterprise resource planning core components support the primary external activities of the organization for dealing with suppliers and customers.
A)True
B)False
Q3) The order-to-cash process entails subprocesses such as price and terms negotiations,issuing of the purchase order,receiving the goods,and receiving and paying the invoice.
A)True
B)False
Q4) The processes associated with buying goods from external vendors are together referred to as the procure-to-pay process.
A)True
B)False
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Chapter 8: Strengthening Business-to-Business
Relationships via Supply Chain and Customer Relationship
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Sample Questions
Q1) Social media applications enable consumers to interact with each other in various ways,greatly facilitating the spreading of information as well as misinformation.
A)True
B)False
Q2) Supply chain execution involves the development of various resource plans to support the efficient and effective production of goods and services.
A)True
B)False
Q3) Although RFID tags contain more information than bar codes,they require time-consuming hand scanning.
A)True
B)False
Q4) Customer service and support,the second component of an operational CRM,refers to systems that support the day-to-day sales activities of an organization.
A)True
B)False
Q5) Explain the importance of supply chain analytics.
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Chapter 9: Developing and Acquiring Information Systems
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Sample Questions
Q1) In an information system,a ________ is the point of contact between a system and users.
A) biointerface
B) network interface
C) point-to-point link
D) human-computer interface
E) data link
Q2) BelAir Tech has a five-member team in charge of development and maintenance of its information systems.An information system is in place,and the team performs routine maintenance to keep it running smoothly.Which of the following scenarios is an example of adaptive maintenance?
A) Jason notices a faulty component in the system and modifies the component.
B) Justin works on the system to make the user interface more user-friendly.
C) Sara knows that the company is migrating to a new operating environment next month,and makes the appropriate changes to the system.
D) Dylan predicts that the company's old system may fail under new demands,and takes steps to avert this.
E) Kiera detects a fault in the coding,which is hampering system performance,and rectifies it.
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Chapter 10: Securing Information Systems
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Sample Questions
Q1) Ronald downloads a movie from the Internet onto his company's computer.During this process,his system gets affected by a virus.The virus spreads rapidly in the company's network and causes the server to crash.This type of virus is most likely to be
A) adware
B) phishing mail
C) spam
D) a worm
E) a Trojan horse
Q2) Those individuals who are knowledgeable enough to gain access to computer systems without authorization have long been referred to as ________.
A) hackers
B) bots
C) online predators
D) worms
E) power users
Q3) What is risk analysis? What are the three ways in which organizations react to perceived risks?
Q4) Briefly describe the concept of virtual private networks.
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Chapter 11: Foundations of Information Systems Infrastructure
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Sample Questions
Q1) ________ is a technique to make complex databases more efficient and more easily handled by the DBMS.
A) Assertion
B) Exception handling
C) Normalization
D) Model elimination
E) Structural induction
Q2) ________ is located on the motherboard and is used to store the data and programs currently in use.
A) Primary storage
B) A cache
C) A flash drive
D) A smart card
E) A port
Q3) Which of the following is measured in hertz in a microcomputer?
A) clock speed
B) hard drive
C) random access memory
D) virtual memory
E) screen resolution
Page 13
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