Introduction to Information Systems
Textbook Exam Questions
Course Introduction
Introduction to Information Systems explores the fundamental role of information systems in organizations and society. The course covers core concepts such as hardware, software, data management, networking, and the internet, providing students with an understanding of how these components interact to support business operations and decision-making. Topics include the strategic use of information systems, ethical and security issues, and the impact of emerging technologies on global business practices. Students will also gain practical skills through case studies and hands-on activities, preparing them to analyze and improve information system processes in real-world scenarios.
Recommended Textbook
M Information Systems 4th Edition by Paige Baltzan
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12 Chapters
3455 Verified Questions
3455 Flashcards
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Chapter 1: Management Information Systems: Business Driven
MIS
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444 Verified Questions
444 Flashcards
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Sample Questions
Q1) Which of the following does not describe unstructured data?
A) Does not follow a specified format
B) A defined length,type,and format
C) Free-form text
D) Emails,Twitter tweets,and text messages
Answer: B
Q2) What is data?
A) Raw facts that describe the characteristics of an event or object
B) Data converted into a meaningful and useful context
C) Information collected from multiple sources that analyzes patterns,trends,and relationships for strategic decision making
D) Skills,experience,and expertise,coupled with information and intelligence,that creates a person's intellectual resources
Answer: A
Q3) For an organization to succeed,every department or functional area must work independently to be most effective.
A)True
B)False
Answer: False
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Chapter 2: Decisions Processes: Value Driven Business
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Sample Questions
Q1) Benchmarks are baseline values the system seeks to attain.
A)True
B)False
Answer: True
Q2) What could a manager use to measure the success of an MIS project?
A) Effectiveness MIS metrics,efficiency MIS metrics
B) Effectiveness MIS metrics,expert MIS metrics
C) Expert MIS metrics,executive MIS metrics
D) All of these choices
Answer: A
Q3) Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?
A) Genetic algorithms
B) Artificial intelligence
C) Fuzzy logic
D) Intelligent agents
Answer: C
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Chapter 3: Ebusiness: Electronic Business Value
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357 Flashcards
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Sample Questions
Q1) What are the four most common Business 2.0 characteristics?
A) Content sharing,user-contributed content,collaboration competition elimination,Web browser organization
B) Content sharing,through open source,specialty-contributed content only,collaboration inside the community,specialized collaboration
C) Content sharing through open source,user-contributed content,collaboration inside the organization,collaboration outside the organization
D) Consumer sharing through open systems,company-contributed content,collaboration inside the organization,collaboration throughout the organization
Answer: C
Q2) What is the practice of sending brief posts 140-200 characters to a personal blog either publicly or to a private group of subscribers?
A) Ebusiness model
B) Tagging
C) Blogging
D) Microblog Answer: D
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Page 5
Chapter 4: Ethics Information Security: MIS Business
Concerns
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Sample Questions
Q1) Smoking areas are targeted by hackers as they regularly use smoking entrances to gain building access where they pose as employees to gain access to the company network.
A)True
B)False
Q2) Applications allowed to be placed on the corporate network,like IM software,and corporate computer equipment used for personal reason on personal networks are two areas that should be addressed by managers in which of the below company policies?
A) Information ethics policy
B) Information security policies
C) Information technology plan
D) All of these choices
Q3) Backdoor programs open a way into the network for future attacks.
A)True
B)False
Q4) Worms are computer viruses that wait for a specific date before executing their instructions.
A)True
B)False
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Chapter 5: Infrastructures: Sustainable Technologies
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Sample Questions
Q1) Failover backs up an exact copy of a system's information.
A)True
B)False
Q2) Flexibility represents the maximum throughput a system can deliver,for example the capacity of a hard drive represents the size or volume.
A)True
B)False
Q3) Grid computing is a collection of computers,often geographically dispersed,that are coordinated to solve a common problem.
A)True
B)False
Q4) A business impact analysis identifies all critical business functions and the effect that a specific disaster may have upon them.
A)True
B)False
Q5) A system is called unavailable when it is not operating and can't be used.
A)True
B)False
Q6) Explain MIS infrastructure and its three primary types.
Page 7
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Chapter 6: Data: Business Intelligence
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Sample Questions
Q1) Real-time information refers to the extent of detail within the information (fine and detailed,or coarse and abstract).
A)True
B)False
Q2) The physical view of information deals with the physical storage of information on a storage device.
A)True B)False
Q3) A primary key is the smallest or basic unit of information.
A)True B)False
Q4) A data steward is responsible for ensuring the policies and procedures are implemented across the organization and acts as a liaison between the MIS department and the business.
A)True B)False
Q5) Information granularity means immediate,up-to-date information. A)True B)False
Q6) Explain ETL and the role of a data mart in business.
Page 8
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Chapter 7: Networks: Mobile Business
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Sample Questions
Q1) A personal area network (PAN)provides communication for devices owned by a single user that work over a short distance.
A)True
B)False
Q2) Why would a company use an intranet?
A) Intranets are used for business operations and management
B) Intranets are used for communications and collaboration
C) Intranets are used for Web publishing
D) All of these choices
Q3) Cell phones have morphed into ___________________ that offer more advanced computing ability and connectivity than basic cell phones.
A) micro computers
B) smart phones
C) streaming phones
D) super computers
Q4) Secure sockets layer (SSL)is a combination of HTTP and SSL to provide encryption and secure identification of an Internet server.
A)True
B)False
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Chapter 8: Enterprise Applications: Business Communications
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Sample Questions
Q1) What is increasing the value of the sale?
A) Cross-selling
B) Up-selling
C) Campaign management system
D) Customer service and support
Q2) Which of the following is not one of the three phases in the evolution of CRM?
A) Reporting
B) Analyzing
C) Processing
D) Predicting
Q3) Website personalization occurs when a website has stored enough data about a person's likes and dislikes to fashion offers more likely to appeal to that person.
A)True
B)False
Q4) Robotics supports procurement.
A)True
B)False
Q5) Identify the core and extended areas of enterprise resource planning.
Q6) Explain operational and analytical customer relationship management.
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Chapter 9: Systems Development and Project Management:
Corporate Responsibility
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321 Verified Questions
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Sample Questions
Q1) Loose coupling is the capability of services to be joined together on demand to create composite services,or disassembled just as easily into their functional component.
A)True
B)False
Q2) What consists of a series of tiny projects?
A) Waterfall methodology
B) Iterative development
C) Agile methodology
D) All of these choices
Q3) A status report is a periodic review of actual performance versus expected performance.
A)True
B)False
Q4) Project deliverables represent key dates when a certain group of activities must be performed.
A)True
B)False
Q6) Summarize the different software development methodologies. Page 11
Q5) Explain the business benefits associated with successful software development.
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Chapter 10: Understanding Computer Hardware and Software: From
CPUs to Operating Systems
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Sample Questions
Q1) A megabyte (MB or M or Meg)is roughly 1 million bytes.
A)True
B)False
Q2) Flash memory is a special type of rewritable read-only memory (ROM)that is compact and portable.
A)True
B)False
Q3) What occurs if the system is failing and will load only the most essential parts of the operating system and will not run many of the background operating utilities?
A) System restore software
B) Safe mode software
C) Crash-proof software
D) Disk image software
Q4) What removes any software that employs a user's Internet connection in the background without the user's knowledge or explicit permission?
A) Preventative security software
B) Spyware software
C) Crash-proof software
D) Disk image software
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Chapter 11: Understanding Telecommunication Systems and Network Topologies
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Sample Questions
Q1) Architecture include Ethernet and transmission control protocol/Internet protocol (TCP/IP).
A)True
B)False
Q2) What is a client/server network?
A) Occurs when the sending computer divides a message into a number of efficiently sized units called packets,each of which contains the address of the destination computer
B) An intelligent connecting device that examines each packet of data it receives and then decides which way to send it onward toward its destination
C) Refers to the geometric arrangement of the actual physical organization of the computers and other network devices in a network
D) A model for applications in which the bulk of the back-end processing,such as performing a physical search of a database,takes place on a server,while the front-end processing,which involves communicating with the users,is handled by the clients
Q3) Media includes coaxial,twisted-pair,and fiber-optic.
A)True
B)False
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Chapter 12: Database Design and Entity Relationships
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Sample Questions
Q1) What kind of attribute would be given for a person who does not have an email address?
A) Null-valued attribute
B) Multi-valued attribute
C) Single-valued attribute
D) Stored attribute
Q2) Which of the following statements is accurate?
A) A correct business rule for one organization may not be correct for another organization.
B) Each business rule will have entities and sometimes even attributes.
C) A typical business may have hundreds of business rules.
D) All of these choices.
Q3) What exists to represent the relationship between two other entities?
A) One-to-one relationship
B) One-to-many relationship
C) Many-to-many relationship
D) Composite entity
Q4) A field is composed of rows and columns that represent an entity.
A)True
B)False
Page 15
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