Introduction to Information Systems
Exam Questions
Course Introduction
Introduction to Information Systems provides a comprehensive overview of how information systems are used within organizations to improve processes, facilitate decision-making, and support strategic goals. The course explores foundational concepts such as data management, computer hardware and software, networking, and cybersecurity, while also examining the role of information systems in business operations and societal impacts. Students learn about different types of information systems, including transaction processing systems, management information systems, and enterprise applications, as well as emerging technologies like cloud computing and artificial intelligence. Through case studies and practical examples, students gain insights into how information systems drive innovation and transform industries.
Recommended Textbook
Business Driven Information Systems 2nd Edition by Paige Baltzan
Available Study Resources on Quizplus 12 Chapters
877 Verified Questions
877 Flashcards
Source URL: https://quizplus.com/study-set/2703
Page 2
Chapter 1: Competing in the Information Age
Available Study Resources on Quizplus for this Chatper
72 Verified Questions
72 Flashcards
Source URL: https://quizplus.com/quiz/53937
Sample Questions
Q1) Compare Porter's three generic strategies.
Answer: Not Answer
Q2) Information technology can enable departments to more efficiently and effectively perform their core ____________.
A) Facts
B) Feedback mechanisms
C) Business operations
D) Media issues
Answer: C
Q3) A leadership plan that achieves a specific set of goals or objectives is a business strategy.
A)True
B)False
Answer: True
Q4) Explain systems thinking and how management information systems (MIS)enable business communications.
Answer: Not Answer
Q5) Describe Porter's Five Forces Model and explain each of the five forces.
Answer: Not Answer
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Connectivity
Available Study Resources on Quizplus for this Chatper
74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/53936
Sample Questions
Q1) Erik is the president and owner of Watch Out,a local website development company that helps clients create and build unique websites.Many of his daily tasks are heavily technical in nature and require a high level of computer programming and internet knowledge.Which of the below would Erik primarily use when performing his daily tasks?
A) Source code
B) Brick-and-mortar
C) Information reach
D) Explicit knowledge
Answer: A
Q2) Which of the below is not a characteristic of Business 2.0?
A) Knowledge management
B) Collaboration system
C) Web browser
D) Explicit knowledge
Answer: C
Q3) Identify the benefits of a connected world.
Answer: Not Answer
Q4) Identify the challenges of a connected world.
Answer: Not Answer
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: E-Business Mobile Business
Available Study Resources on Quizplus for this Chatper
70 Verified Questions
70 Flashcards
Source URL: https://quizplus.com/quiz/53935
Sample Questions
Q1) What are the four wireless communication network categories?
A) Private servers,company servers,government servers and international servers
B) Protocol,land lines,rates and worldwide
C) Personal,local,regional and international
D) Personal area networks,wireless local area networks,wireless metropolitan area networks and wireless wide area networks
Answer: D
Q2) What is a method of sending audio and video files over the internet in such a way that the user can view the file while it is being transferred?
A) Streaming
B) Streamlining
C) Networking
D) Wireless
Answer: A
Q3) Wireless ____________ is a means by which portable devices can connect wirelessly to a local area network,using access points that send and receive data via radio waves.
Answer: Fidelity
To view all questions and flashcards with answers, click on the resource link above.
5
Chapter 4: Decisions-Processes
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/53934
Sample Questions
Q1) Review the below list of key terms and determine which one typically occurs during operational business process improvement.
A) Automation
B) Streamlining
C) Re-engineering
D) Improvement
Q2) Describe business process management and its value to an organisation.
Q3) How does a DSS typically differ from an EIS?
A) EIS requires data from external sources to support unstructured decisions where a DSS typically uses internal sources to support semi-structured decisions
B) DSS typically uses external sources and EIS uses internal sources to support decisions
C) A DSS never uses external sources
D) EIS always uses internal sources to support structured decisions
Q4) Improving the efficiency and effectiveness of its business processes improves a firm's value chain.
A)True
B)False
Q5) Describe artificial intelligence,and identify its five main types.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Technical Fundamentals
Available Study Resources on Quizplus for this Chatper
73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/53933
Sample Questions
Q1) ____________ access memory is the computer's primary working memory,in which program instructions and data is stored so that it can be accessed directly by the CPU via the processor's high-speed external data bus.
Q2) Describe the six major categories of hardware and provide an example of each.
Q3) Compare the two types of network architectures.
Q4) Simple Mail Transfer Protocol (SMTP)is TCP/IP's own messaging system for email. A)True B)False
Q5) What is a peer-to-peer network?
A) Enables the transmission of data over public or private networks
B) A communications,data exchange and resource-sharing system created by linking two or more computers and establishing standards,or protocols,so that they can work together
C) Any network without a central file server and in which all computers in the network have access to the public files located on all other workstations
D) A computer that is designed to request information from a server
Q6) A _____________ device is equipment used to send information and receive it from one location to another.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Systems Development Project Management
Available Study Resources on Quizplus for this Chatper
77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/53932
Sample Questions
Q1) Which of the following is an outsourcing challenge caused by contract length?
A) Difficulties in getting out of a contract
B) Problems in foreseeing future issues
C) Problems in reforming an internal IT department
D) All the answers are correct
Q2) Preventing liabilities is a business-related consequence of failed software.
A)True
B)False
Q3) What is a project charter?
A) Specific factors that can limit options
B) Factors that are considered to be true,real,or certain without proof or demonstration
C) Quantifiable criteria that must be met for the project to be considered a success
D) A document issued by the project initiator or sponsor that formally authorises the existence of a project and provides the project manager with the authority to apply organisational resources to project activities
Q4) The _________ phase involves placing the system into production so users can begin to perform actual business operations with the system.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Managing Enterprise Architecture
Available Study Resources on Quizplus for this Chatper
73 Verified Questions
73 Flashcards
Source URL: https://quizplus.com/quiz/53931
Sample Questions
Q1) What occurs when a redundant storage server offers an exact replica of the real-time data,and if the primary server crashes,the users are automatically directed to a secondary server?
A) Failover
B) Disaster recovery cost curve
C) Reliability
D) Maintainability
Q2) A smart grid delivers electricity using two-way digital technology and is meant to solve the problem of outdated electrical grids.
A)True
B)False
Q3) The ______________ infrastructure business continuity planning,creates a way for a company to recover and restore partially or completely interrupted critical functions within a predetermined time after a disaster or extended disruption.
Q4) High availability occurs when a system is continuously operational at all times. A)True
B)False
Q5) Explain enterprise architecture and its three primary types.
Q6) Identify the environmental impacts associated with MIS.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Databases-Business Intelligence
Available Study Resources on Quizplus for this Chatper
79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/53930
Sample Questions
Q1) Which of the following represents the different information levels?
A) Detail,summary,aggregate
B) Document,presentation,spreadsheet,database
C) Individual,department,enterprise
D) None of the answers is correct
Q2) Relational ____________ constraints are rules that enforce basic and fundamental information-based constraints.
Q3) Which of the following is not a primary trait of information?
A) Transactional
B) Analytical
C) Timeliness
D) Quantity
Q4) Data mining is the process of analysing data to extract information not offered by the raw _______ alone.
Q5) A data warehouse is a logical collection of information,gathered from many different operational databases,that supports business analysis activities and decision-making tasks.
A)True
B)False
Q6) Explain ETL and the role of a data mart in business.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Supply Chain Management and Customer Relationship Management
Available Study Resources on Quizplus for this Chatper
71 Verified Questions
71 Flashcards
Source URL: https://quizplus.com/quiz/53929
Sample Questions
Q1) Which of the below metrics represents the number of times that a company's inventory turns over per year?
A) Back order
B) Inventory cycle time
C) Customer order cycle time
D) Inventory turnover
Q2) Which of the below metrics represents the agreed-upon cycle time between the purchase order creation date of a product and the requested delivery date of the product?
A) Back order
B) Inventory cycle time
C) Customer order promised cycle time
D) Inventory turnover
Q3) ___________ relationship management focuses on keeping suppliers satisfied by evaluating and categorising suppliers for different projects,which optimises supplier selection.
Q4) ______________ application integration middleware takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Enterprise Resource Planning Collaboration Systems
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/53928
Sample Questions
Q1) Which application's primary business benefits include forecasting,planning,purchasing,material management,warehousing,inventory and distribution?
A) CRM
B) SCM
C) ERP
D) All of the answers are correct
Q2) Which activities do human resource components perform?
A) Track employee information including payroll,benefits,compensation,performance assessment,and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities
B) Handle the various aspects of production planning and execution such as demand forecasting,production scheduling,job cost accounting and quality control
C) Manage accounting data and financial processes within the enterprise with functions such as general ledger,accounts payable,accounts receivable,budgeting and asset management
D) None of the answers is correct
Q3) Enterprise resource planning systems ______________ all departments and functions throughout an organisation into a single IT system.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Ethics, Privacy-Information Security
Available Study Resources on Quizplus for this Chatper
80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/53927
Sample Questions
Q1) Which of the following is not an example of unplanned downtime?
A) Power outages
B) Tornados
C) A system upgrade
D) Network failure
Q2) What is it called when a hacker looks through your rubbish to find personal information?
A) Striker bunny
B) Dumpster diving
C) Rubbish retrieval
D) Approved consent
Q3) Confidentiality is the right to be left alone when you want to be,to have control over your own personal possessions,and not to be observed without your consent.
A)True
B)False
Q4) Intellectual property is ________________ creative work that is embodied in physical form and includes copyrights,trademarks and patents.
Q5) Crackers,cyberterrorists,hactivists and script bunnies are all types of _________.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Future Trends
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/53926
Sample Questions
Q1) Organisations carefully watch trends for reasons including:
A) A solid foundation of awareness about trends can provide an organisation with the confidence to take risks
B) Seeing what is coming before others can give an organisation the lead time it requires to establish a foothold in the new market
C) Analysing the details within a trend can help separate truly significant developments from rapidly appearing and disappearing fads
D) All of the answers are correct
Q2) What percentage is all of today's technical knowledge likely to represent in 2050?
A) One
B) Ten
C) Twenty
D) Fifty
Q3) Trend projection is the examination of a trend to identify its nature,causes,speed of development,and potential impacts.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14