Introduction to Information Systems
Test Questions
Course Introduction
Introduction to Information Systems offers an overview of how information technologies support business processes, decision-making, and organizational competitiveness in todays digital world. This course covers foundational concepts such as hardware, software, databases, networking, and cybersecurity, while exploring how systems are developed, implemented, and managed. Through real-world examples and case studies, students examine the strategic role of information systems in organizations, the ethical and social issues they present, and emerging trends shaping the future of the field. By the end of the course, students will understand how information systems facilitate communication, innovation, and efficiency across various industries.
Recommended Textbook
Management Information Systems 4th Canadian Edition by Stephen Haag
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9 Chapters
1536 Verified Questions
1536 Flashcards
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Chapter 1: The Information Age in Which You Live
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211 Verified Questions
211 Flashcards
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Sample Questions
Q1) Porter's Five Forces Model focuses on which of the following analytical steps to determine which technology to use?
A) Determine critical business strategies needed to succeed
B) Identify key business processes that support business strategies
C) Align technology to key business processes
D) Assess your competition and the pressures facing them, your industry, and you
Answer: D
Q2) If the marketing department were to pass information to the finance department, what type of information flow is this considered?
A) Downward
B) Horizontal
C) Upward
D) Outward
Answer: B
Q3) Enterprise systems (ES) aim to ensure that information can be shared across all functional levels and management hierarchies.
A)True
B)False
Answer: True
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Chapter 2: Major Business Initiatives
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138 Verified Questions
138 Flashcards
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Sample Questions
Q1) Collaboration systems are designed to support the sharing and flow of information between companies.
A)True
B)False
Answer: False
Q2) A "work course" defines all of the steps or business rules, from beginning to end, required for a business process.
A)True
B)False
Answer: False
Q3) Virtual teams work in an integrated collaboration environment (ICE).
A)True
B)False
Answer: True
Q4) A(n) ____________ facilitates the automation and management of business processes.
Answer: workflow system
Q5) _____ is content that is publicly available, free of charge, and most often updateable by anyone.
Answer: Open-source information
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Chapter 3: Databases and Data Warehouses
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166 Verified Questions
166 Flashcards
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Sample Questions
Q1) Business intelligence encompasses only internal organizational information.
A)True
B)False
Answer: False
Q2) The objective of BI is to improve the timeliness and quality of the input to the decision making process.
A)True
B)False
Answer: True
Q3) Which of the following contains a subset of a data warehouse in which only a focused portion of the data is kept?
A) Data mart
B) Intelligent agent
C) Business intelligent subsystem
D) Operational database
Answer: A
Q4) _____ and _____ both extract data meeting specific criteria from a database, but have different user interfaces.
Answer: Query-by-example, structured query language
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Chapter 4: Decision Support and Artificial Intelligence
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144 Verified Questions
144 Flashcards
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Sample Questions
Q1) What can't an expert system do?
A) Learn from previous experiences the way humans can
B) Provide new information
C) Provide consistency in decision making
D) Reduce errors
Q2) An expert system is capable of all but which of the following?
A) Handling massive amounts of information
B) Providing conclusive answers
C) Summarizing information from various sources
D) Working with rules
Q3) When NASA uses intelligent agents to observe inventory levels and help identify and solve potential problems, NASA is using a(n) _____ agent.
A) User
B) Data-mining
C) Monitoring-and-surveillance
D) Reporting
Q4) A(n) _____ is an artificial intelligence system that applies reasoning capabilities to reach a conclusion.
Q5) _____ are intelligent agents that take action on your behalf.
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Chapter 5: Electronic Commerce
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191 Verified Questions
191 Flashcards
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Sample Questions
Q1) Which type of business environment is used within the Business to Business e-commerce model for the payment of purchases?
A) Electronic data interchange (EDI)
B) E-Business Financial Exchange (EBFE)
C) Thin wallets
D) Financial EDI
Q2) What term refers to the electronic integration of government agencies across specific levels of government?
A) Horizontal government integration
B) G-Harmony
C) G-Communications
D) Open administration
Q3) If you were a seller on the Internet and you wanted to ensure that your buyer's transaction information was correct and legitimate, what type of Web environment would you need?
A) Shared Fusion Connectivity (SFC)
B) Secure Sockets Layers (SSL)
C) Financial Electronic Data Interchange (FEDI)
D) Secure Electronic Transactions (SET)
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Page 7
Chapter 6: Systems Development
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195 Verified Questions
195 Flashcards
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Sample Questions
Q1) Which of the following methodologies emphasizes extensive user involvement in the rapid and evolutionary construction of working prototypes?
A) Systems development life cycle (SDLC)
B) Waterfall modeling
C) Project scoping
D) Rapid application development (RAD)
Q2) Online training is excellent when employees need one-on-one time with a trainer.
A)True
B)False
Q3) Which of the following is not a key task for self-sourcing?
A) Aligning your efforts with organizational goals
B) Determining what external support you will require
C) Identifying key external organizations that can possess domain knowledge
D) Documenting the new information system
Q4) _____ is the activity of drawing a graphical representation of a design.
Q5) What option is available to you with outsourcing?
A) Purchase existing software
B) Purchase existing software and requiring modifications to it
C) Contracting for the development of a new information system
D) You can outsource each of these options
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Chapter 7: Enterprise Infrastructure, Metrics, and Business
Continuity Planning
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158 Verified Questions
158 Flashcards
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Sample Questions
Q1) A(n) _____ includes the hardware, software, and telecommunications equipment that, when combined, provide the underlying foundation to support the organization's goals.
Q2) When did the second generation of ERP systems occur?
A) Late 1970s
B) Early 1980s
C) Late 1980s
D) Early 1990s
Q3) Which infrastructure-centric metric measures the amount of information that can pass through a system in a given amount of time?
A) Transaction speed
B) Accuracy
C) Throughput
D) Bandwidth
Q4) A distributed infrastructure involves little or no sharing of information systems.
A)True
B)False
Q5) _____ metrics measures results of the technology or application in some environment.
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Chapter 8: Protecting People and Information
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177 Verified Questions
177 Flashcards
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Sample Questions
Q1) What is Trojan horse software?
A) A software program that comes bundled with some other program; you can access it with one click
B) Copy protection technology; to use the software your must first click on a copy protection agreement
C) Downloading and installation utilities
D) Hidden software that is placed on your computer because you agreed to something buried in a disclaimer or agreement
Q2) The possible consequences rarely influence an ethical decision.
A)True
B)False
Q3) A cookie is a small file deposited on your hard disk by a Web site containing information about you and your Web activities.
A)True
B)False
Q4) The _____ says that you may use copyrighted material in certain situations - for example, in the creation of new work or, within certain limits, for teaching purposes.
Q5) _____ is unsolicited e-mail that advertises goods and services.
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Chapter 9: Emerging Trends and Technologies
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156 Verified Questions
156 Flashcards
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Sample Questions
Q1) If you were traveling abroad and needed to use some software that you did not currently have, and did not want to purchase, what type of software could you rent during this trip?
A) Leasing Online Software and Services (LOSS)
B) Software-as-a-Service (SaaS)
C) Electronic Rental Software (eRent)
D) Application Service Provider (ASP)
Q2) A headset is a combined input and output device that (1) captures and records the movement of your head and (2) contains a screen that covers your entire field of vision and displays various views of an environment based on your movements.
A)True
B)False
Q3) Which of the following are real-world applications for biometrics?
A) Remote surgical procedures
B) Custom clothing
C) Rescue and recovery
D) Animal training for the disabled
Q4) _____ is a delivery model for software on a pay-per-use basis versus purchasing.
Q5) _____ allows you to send voice over the Internet and avoid toll charges.
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