Introduction to Information Systems Study Guide Questions - 1369 Verified Questions

Introduction to Information Systems Study Guide Questions

Course Introduction

Introduction to Information Systems provides students with a foundational understanding of how information systems are used to support organizations, improve business processes, and facilitate decision-making. The course covers core concepts such as hardware, software, data management, networking, and systems development, while also exploring the ethical and social implications of information technology.

Through real-world case studies and hands-on activities, students will gain practical insights into how information systems enhance efficiency and competitiveness in todays digital economy. This course prepares learners for further study in business and technology fields by emphasizing the strategic role of information systems in organizations.

Recommended Textbook

Processes Systems and Information An Introduction to MIS 1st Edition by David

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1369 Verified Questions

1369 Flashcards

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Chapter 1: Introduction to MIS

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101 Flashcards

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Sample Questions

Q1) Porter defined ________ broadly to include research and development and other activities within the firm for developing new techniques, methods, and procedures.

A) technology

B) human resources

C) firm infrastructure

D) MIS

Answer: A

Q2) As a result of Moore's Law, the ratio of price to performance of computers has increased dramatically over the years.

A)True

B)False

Answer: False

Q3) A focused differentiation strategy involves offering a better product or service across the industry.

A)True

B)False

Answer: False

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Page 3

Chapter 2: Business Processes, Information Systems, and Information

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109 Verified Questions

109 Flashcards

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Sample Questions

Q1) Good information is based on data that is accurate, timely, and easy to use.

A)True

B)False

Answer: True

Q2) What do rectangles with rounded corners in the BPMN model denote?

A) decisions

B) repositories

C) activities

D) data flow

Answer: C

Q3) The average price of a movie ticket in the U.S. is $8. This is an example of

A) data

B) information

C) metadata

D) value

Answer: B

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Page 4

Chapter 3: Hardware, Software, and Networks

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Sample Questions

Q1) Which of the following is an application layer protocol?

A) TCP

B) SMTP

C) IP

D) IEEE Answer: B

Q2) ________ serve(s)as your gateway to the Internet by providing you with a legitimate Internet address.

A) Routers

B) ISPs

C) Modems

D) IEEE Answer: B

Q3) Because public IP addresses must be unique worldwide, their assignment is controlled by a public agency known as ________.

A) CERN

B) IEEE

C) ICANN

D) ISO Answer: C

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Chapter 4: Database Processing

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Sample Questions

Q1) Joanna wants to find a particular report containing the sales analyses of the company for the second and third quarters of the year. After accessing the DBMS, she should type in the keyword into a ________ to locate what she is looking for.

A) surrogate key

B) foreign key

C) query form

D) data model

Q2) Explain the Entity-Relationship Data Model, using an example.

Q3) In a database, records refer to the data in columns.

A)True

B)False

Q4) Which of the following statements about Structured Query Language is true?

A) SQL is a product-specific language used only with MySQL applications.

B) SQL is the industry standard language used in the U.S., but not elsewhere.

C) SQL is an international standard language for processing a database.

D) Major DBMS products do not accept and process SQL statements.

Q5) Why are database application programs needed?

Q6) What are the components of a database application system?

Q7) What are metadata? How are metadata used in databases?

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Chapter 5: Using IS to Improve Processes

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120 Flashcards

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Sample Questions

Q1) ________ measures are exact and precise.

A) Accurate

B) Consistent

C) Direct

D) Reasonable

Q2) A reasonable measure is accurate and consistent.

A)True

B)False

Q3) As one of the objectives of processes, ________ means creating more output with the same inputs or the same output with fewer inputs.

A) quality

B) efficiency

C) productivity

D) effectiveness

Q4) Diagrams of current processes are called BPMN diagrams.

A)True

B)False

Q5) What are outbound logistics processes?

Q6) What are strategic processes? How are they different from managerial and operational processes?

Page 7

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Chapter 6: Supporting Processes with ERP Systems

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Sample Questions

Q1) Oracle is the gold standard of ERP products and offers the most expensive of ERP products.

A)True

B)False

Q2) The SAP Business Suite runs on an application platform called NetSuite.

A)True

B)False

Q3) A systems analyst writes additional code where necessary for implementing an ERP system.

A)True

B)False

Q4) Give several reasons why a firm might want to use an EAI rather than ERP.

Q5) A module is a(n)________.

A) distinct and logical grouping of processes

B) preconfiguration platform devised for a particular industry

C) collection of interconnected and interdependent programs

D) inherent process in an ERP system

Q6) A configuration is a distinct and logical grouping of processes.

A)True

B)False

Page 8

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Chapter 7: Supporting the Procurement Process with SAP

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Sample Questions

Q1) The bullwhip effect occurs when companies order fewer supplies than what is required.

A)True

B)False

Q2) Which of the following is the final activity of the procurement process at CBI after the implementation of SAP?

A) approving a purchase requisition

B) generating an invoice

C) creating a goods receipt

D) posting an outgoing payment

Q3) Prior to the implementation of SAP, the most important problem facing the accounting department at CBI was growth in the finished goods inventory.

A)True

B)False

Q4) Every SAP screen is associated with a title.

A)True

B)False

Q5) Describe the procurement process in an organization.

Q6) What is the bullwhip effect?

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Chapter 8: Supporting the Sales Process with SAP

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108 Flashcards

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Sample Questions

Q1) Which of the following is a supply chain process?

A) procurement

B) sales

C) service

D) promotion

Q2) What is process synergy?

Q3) At CBI, once a sales order is approved, SAP triggers a message to the warehouse manager to create an outbound document for this sales order.

A)True

B)False

Q4) In the new SAP system at CBI, warehouse managers are not authorized to overwrite the defaulted value that appears in the Deliv. Qty column of the Outbound Delivery screen.

A)True

B)False

Q5) Prior to the implementation of SAP at CBI, sales orders were passed on to the warehouse after approval by the accounting department.

A)True

B)False

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Chapter 9: Collaboration Processes and Information Systems

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Sample Questions

Q1) A wiki is a shared knowledge base in which the content is contributed and managed by the wiki's users.

A)True

B)False

Q2) Virtual meetings are meetings in which participants do not meet in the same place.

A)True

B)False

Q3) Making decisions, solving problems, and managing projects are the primary purposes of collaborative teams.

A)True

B)False

Q4) Few operational decisions require collaboration.

A)True

B)False

Q5) Which of the following decisions is least likely to require collaboration?

A) Should our company establish a joint venture with company A?

B) How many units should we order from vendor B?

C) What products should we market in Country B?

D) Should we set up a manufacturing base in country A?

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Chapter 10: The Impact of Web 20 and Social Media on Business Processes

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Sample Questions

Q1) Which of the following is true about Web 2.0 applications?

A) They are subject to frequent interface changes.

B) They require product licenses.

C) Their content is produced and controlled by site owners.

D) They are designed for one-way communication.

Q2) Frequent interactions with people increase social capital.

A)True

B)False

Q3) Traditional applications are designed to support interaction and communication.

A)True

B)False

Q4) Human capital is the investment in social relations with the expectation of benefits in the marketplace.

A)True

B)False

Q5) Authenticating users is an ongoing challenge for businesses on the Web. A)True

B)False

Q6) What is social capital?

Q7) What is the difference between traditional capital and human capital? Page 12

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Chapter 11: Business Intelligence

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Sample Questions

Q1) Online transactional processing is the equivalent of strategic decision making.

A)True

B)False

Q2) An OLAP report that displays information using three dimensions is called an OLAP

A) warehouse

B) dashboard

C) cluster

D) cube

Q3) Cluster analysis is a common form of analysis used in the reporting process.

A)True

B)False

Q4) An OLAP measure is the item that is to be summed, averaged, or otherwise processed in the OLAP report.

A)True

B)False

Q5) Briefly describe the informing process.

Q6) What is cluster analysis?

Q7) List the five basic operations that a reporting process uses to analyze data.

Q8) What is an RFM analysis?

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Chapter 12: MIS Management Processes: Process

Management, Systems Development, and Security

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Sample Questions

Q1) A virus is a computer program that ________.

A) observes the user's actions and keystrokes

B) replicates itself

C) encrypts data

D) prevents unauthorized network access

Q2) A number used to encrypt data is called a(n)________.

A) signature

B) key

C) bot

D) escrow

Q3) With ________ installation, organizations implement an entire system/business process on a limited portion of the business.

A) parallel

B) phased

C) pilot

D) plunge

Q4) Briefly describe management's role in information systems security.

Q5) Safeguards are protections against security vulnerabilities. A)True

B)False

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