

Introduction to Information Systems Exam Preparation Guide
Course Introduction
Introduction to Information Systems provides a comprehensive overview of how information systems are used in modern organizations to support business processes, decision-making, and competitive strategies. The course explores key topics such as the components of information systems, types of systems used in businesses (transaction processing systems, management information systems, etc.), data management, networks, cybersecurity, and emerging technologies. Students will also examine the ethical and social implications of information systems and gain an understanding of how these systems are developed, implemented, and maintained to meet organizational goals.
Recommended Textbook
M Information Systems 3rd Edition by Baltzan Paige
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9 Chapters
2699 Verified Questions
2699 Flashcards
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Page 2
Chapter 1: Management Information Systems: Business Driven
MIS
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313 Verified Questions
313 Flashcards
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Sample Questions
Q1) ___________ value activities are found along the top of the value chain and include business processes,such as firm infrastructure,human resource management,technology development,and procurement that support the primary value activities.
Answer: Support
Q2) Zappos is not a technology company;its primary business focus is to sell books.
A)True
B)False
Answer: False
Q3) The __________ management department in a company manages the process of converting or transforming of resources into goods or services.
Answer: Operations
Q4) If you were thinking about a washing machine as a system which of the following represents the outputs?
A)The dirty clothes,water,and detergent.
B)The clean clothes.
C)The wash and rinse cycle.
D)The light indicating that the washer is off balance and has stopped.
Answer: B

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Chapter 2: Decisions Processes: Value Driven Business
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329 Verified Questions
329 Flashcards
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Sample Questions
Q1) At which level do managers develop the overall business strategies and monitor the performance of the organization and the competitive business environment?
A)Operational
B)Strategic
C)Managerial
D)Communications
Answer: B
Q2) Which of the below describes the efficiency MIS metric of throughput?
A)The number of hours a system is available for users
B)The time it takes to respond to user interactions such as a mouse click
C)The amount of information that can travel through a system at any point in time
D)The ease with which people perform transactions and/or find information
Answer: C
Q3) Which of the following is not a type of organizational information system?
A)Executive information system
B)Decisions support system
C)Analysis processing system
D)Transactional processing system
Answer: C
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Page 4

Chapter 3: Ebusiness: Electronic Business Value
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383 Verified Questions
383 Flashcards
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Sample Questions
Q1) A __________ technology is a new way of doing things that initially does not meet the needs of existing customers.
Answer: Disruptive
Q2) eBay buyers voluntarily comment to other users and sellers on the quality of service,promptness of shipping,and their general satisfaction with the product.This is one of the most popular examples of user-generated content and is called
A)Reputation system
B)Knowledge system
C)Explicit system
D)User-generated sales cycle
Answer: A
Q3) Which of the following represents a brick-and-mortar business?
A)The Gap
B)Amazon
C)Google
D)T.J.Maxx
Answer: D
Q4) Google is an example of a _________-play business.
Answer: Pure
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Chapter 4: Ethics Information Security: MIS Business
Concerns
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342 Verified Questions
342 Flashcards
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Sample Questions
Q1) Which of the following governs the ethical and moral issues arising from the development and use of information technologies,and the creation,collection,duplication,distribution,and processing of information?
A)Ethical information
B)Information technology
C)Information policies
D)Information ethics
Q2) A zombie farm is a group of computers on which a hacker has planted zombie programs.
A)True
B)False
Q3) In the information technology world,which of the following are examples of ethical issues that a company may have to manage?
A)Employees copying and distributing company owned software
B)Employees searching other employee's private information without consent
C)Employees intentionally creating or spreading viruses to confuse IT
D)All of the above
Q4) ______________ property is intangible creative work that is embodied in physical form and includes copyrights,trademarks,and patents.
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Chapter 5: Infrastructures: Sustainable Technologies
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Sample Questions
Q1) The Web ___________ initiative brings together people from industry,disability organizations,government,and research labs from around the world to develop guidelines and resources to help make the Web accessible to people with disabilities including auditory,cognitive,neurological,physical,speech,and visual disabilities.
Q2) __________ refers to the time frames when the system is operational.
Q3) Grid computing,cloud computing,and virtualization are all elements of a ________ MIS infrastructure.
A)Agile
B)Sustainable
C)Information
D)Virtualized
Q4) A specific type of fault tolerance,_________,occurs when a redundant storage server offers an exact replica of the real-time data,and if the primary server crashes,the users are automatically directed to the secondary server or backup server.
Q5) A smart grid delivers electricity using two-way digital technology and is meant to solve the problem of outdated electrical grids.
A)True
B)False
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Chapter 6: Data: Business Intelligence
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284 Verified Questions
284 Flashcards
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Sample Questions
Q1) Reports for each sales person,product,and part are examples of detail or fine information granularities.
A)True
B)False
Q2) What type of integrity constraint does not allow someone to create an order for a nonexistent customer?
A)Relational integrity constraint
B)Business-critical integrity constraint
C)Information-critical integrity constraint
D)None of the above
Q3) Which of the following represents the different information granularities?
A)Detail,summary,aggregate
B)Document,presentation,spreadsheet,database
C)Individual,department,enterprise
D)None of the above
Q4) A data __________ is the smallest or basic unit of information.
Q5) A data mart is the process of analyzing data to extract information not offered by the raw data alone.
A)True
B)False

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Chapter 7: Networks: Mobile Business
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268 Verified Questions
268 Flashcards
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Sample Questions
Q1) What are the five elements that are needed to create a connected world or a network?
A)Categories,programs,alternatives,people,and core philosophy
B)Program,providers,access,mechanics,and teachers
C)Categories,providers,access technologies,protocols,and convergence
D)LAN,WAN,MAN,PAN,and SAN
Q2) Passive RFID tags do not have a power source.
A)Clearly labeled RFID tags on products
B)Kill codes
C)RSA Blocker Tags
D)All of the above
Q3) What is a benefit of VoIP?
A)Lowers costs
B)Clear connection
C)Higher expenses
D)All of the above
Q4) ________________ information system (GIS)stores,views,and analyzes geographic data creating multidimensional charts or maps.For example,GIS are monitoring global warming by measuring the speed of glaciers melting in Canada,Greenland,and Antarctica.
Page 9
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Chapter 8: Enterprise Applications: Business Communications
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241 Flashcards
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Sample Questions
Q1) Enterprise application integration (EAI)connects the plans,methods,and tools aimed at integrating separate enterprise systems.
A)True
B)False
Q2) _________ management systems target sales opportunities by finding new customers or companies for future sales.
Q3) Which of the following is not one of the five basic components of supply chain management?
A)Plan
B)Source
C)Cost
D)Deliver
Q4) Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting,production scheduling,job cost accounting,and quality control.
Q5) Collaborative ______________ allows an organization to reduce the cost and time required during the design process of a product.
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Q6) Materials flow from suppliers and their _______________ suppliers at all levels.
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Chapter 9: Systems Development and Project
Management: Corporate Responsibility
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289 Verified Questions
289 Flashcards
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Sample Questions
Q1) What is a disciplined approach for constructing information systems through the use of common methods,techniques,or tools?
A)Software
B)Software testing
C)Software engineering
D)All of the above
Q2) Which software supports general business processes and does not require any specific software customization to meet the organization's needs?
A)SDLC
B)Software customization
C)Off-the-shelf application
D)Application software
Q3) Which of the following is a fundamental of the RAD methodology?
A)Focus initially on creating a prototype that looks and acts like the desired system
B)Actively involve system users in the analysis,design,and development phases
C)Accelerate collecting the business requirements through an interactive and iterative construction approach
D)All of the above
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