Introduction to Information Systems Exam Preparation Guide
Course Introduction
Introduction to Information Systems explores the fundamental concepts, technologies, and applications that underpin modern information systems in organizations. The course covers how information systems support business processes, decision-making, and strategic goals, while examining components such as hardware, software, data management, networking, and security. Students will learn about the role of information systems in various industries, the societal and ethical implications of technology, and emerging trends that are shaping the digital landscape. Through case studies and practical exercises, students gain a foundational understanding of how information systems drive innovation and efficiency in contemporary organizations.
Recommended Textbook
Electronic Commerce 12th Edition by Gary Schneider
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12 Chapters
987 Verified Questions
987 Flashcards
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Page 2
Chapter 1: Introduction to Electronic Commerce
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81 Flashcards
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Sample Questions
Q1) Business-to-business (B2B) electronic commerce is sometimes called _____.
Answer: e-procurement e procurement
Q2) In _____ or telework, an employee logs in to the company network through the Internet instead of traveling to an office.
Answer: telecommuting
Q3) Most economists agree that markets are weak and ineffective mechanisms for allocating scarce resources.
A)True
B)False
Answer: False
Q4) The only difference a buyer perceives when shopping for a commodity item is its _____.
Answer: price
Q5) A product that has a strong brand reputation is easier to sell over the Web than an unbranded item.
A)True
B)False
Answer: True
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Chapter 2: Technology Infrastructure: the Internet and the
World Wide Web
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85 Verified Questions
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Sample Questions
Q1) The Internet Corporation for Assigned Names and Numbers (ICANN) has the responsibility of managing domain names and coordinating them with the IP address registrars.
A)True
B)False
Answer: True
Q2) Data-type definitions (DTD's) are a form of common standard for XML tags.
A)True
B)False
Answer: True
Q3) E-mail was born in 1972 when a researcher wrote a program that could send and receive messages over the Defense Department network.
A)True
B)False
Answer: True
Q4) One broadband option is a higher grade of telephone service using a DSL modem
A)True
B)False
Answer: False
Page 4
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Chapter 3: Selling on the Web
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Sample Questions
Q1) Web companies with unprofitable growth phases for long durations retained their revenue models to grow successfully.
A)True
B)False
Answer: False
Q2) An approach where free content is available up to a point at which fees begin, is called a _____.
A) bill presentment
B) paywall
C) disintermediation
D) personal shopper
Answer: B
Q3) A(n) _____ service provides an electronic version of an invoice with all of the details that would appear in the printed document.
A) information dissemination
B) prospecting
C) account aggregation
D) bill presentment
Answer: D
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Page 5
Chapter 4: Marketing on the Web
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Sample Questions
Q1) The _____ is a not-for-profit organization that promotes the use of Internet advertising and encourages effective Internet advertising.
Q2) Grouping customers by variables such as social class or personality is.
A) psychographic segmentation
B) geographic segmentation
C) demographic segmentation
D) micromarketing
Q3) In general, the creation of a separate experience for customers based on their behavior is called _____.
Q4) A banner ad is a small rectangular object on a Web page that displays a stationary or moving graphic that includes a link to the advertiser's Web site.
A)True
B)False
Q5) A(n) _____ is a banner ad that is designed to span the top or bottom of a Web page.
A) leaderboard ad
B) text ad
C) skyscraper ad
D) active ad
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Chapter 5: Business-To-Business Activities: Improving Efficiency
and Reducing Costs
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Sample Questions
Q1) _____ is the ability to establish that a particular transaction actually occurred.
Q2) The use of Internet technologies in sourcing activities is called e-sourcing.
A)True
B)False
Q3) _____ requires each business in the network to operate its own on-site electronic data interchange (EDI) translator computer.
A) Open EDI
B) Direct connection EDI
C) Internet EDI
D) Web EDI
Q4) _____ prevents either party involved in an electronic data interchange (EDI) transaction from denying the transaction's validity or existence.
Q5) Firms that exchange data in specific standard formats of electronic data interchange are said to be _____.
Q6) The use of other organizations to perform specific activities is called _____.
Q7) An independent exchange is a B2B marketplace model.
A)True
B)False
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Chapter 6: Social Networking, Mobile Commerce, and Online Auctions
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Sample Questions
Q1) Abstract communities based on the connections between opinions and contributions of community members are called _____ social media.
Q2) _____ is the practice of lending very small amounts of money to people who are starting or operating small businesses, especially in developing countries.
Q3) An auction where visitors describe items or services they want to buy, and a group of participating merchants reply with offers to supply the item at a particular price is called a _____.
A) second-price sealed bid
B) seller-bid
C) first-price sealed-bid
D) reverse bid
Q4) All eBay auctions have a(n) _____, the amount by which one bid must exceed the previous bid.
Q5) Cricket Jr.was a mobile operating system software written by David Eccles in 1997.
A)True
B)False
Q6) List the supply chain characteristics that support reverse auctions.
Page 8
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Chapter 7: The Environment of Electronic Commerce: Legal, Ethical, and Tax Issues
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Sample Questions
Q1) Describe a tort and identify the types of tortious acts that can be committed.
Q2) State courts have _____ jurisdiction over issues governed by state laws.
Q3) When a seller advertises goods for sale on a Web site, that seller is making an offer to potential buyers.
A)True
B)False
Q4) Disputes that arise when one person has registered a domain name that is an existing trademark or company name are settled by _____.
A) the World Intellectual Property Organization
B) common law
C) statutory law
D) the World Trade Organization
Q5) In general, trademark protection prevents another firm from using the same or a similar name, logo, or other identifying characteristics in a way that would cause confusion in the minds of potential buyers.
A)True
B)False
Q6) Explain the three essential elements of a contract.
Page 9
Q7) _____ law arises when elected legislative bodies pass laws.
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Chapter 8: Web Server Hardware and Software
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Sample Questions
Q1) The computer on which a company runs its accounting and inventory management software is sometimes called a(n) _____.
Q2) The rejected e-mails in a white list spam filter are deleted.
A)True
B)False
Q3) FreeBSD is a(n) _____-based operating system.
A) Apple
B) UNIX
C) Linux
D) Windows 2000 Server
Q4) Computers that are connected to the Internet and make some of their contents publicly available using the HTTP protocol are called Web servers.
A)True
B)False
Q5) The computers that perform the server function usually have more memory and larger, faster disk drives than the client computers they serve.
A)True
B)False
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Chapter 9: Electronic Commerce Software
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Sample Questions
Q1) The practice of replacing a company's investment in computing equipment by selling Internet-based access to its own computing hardware and software is called
Q2) As in a physical store, merchandise in an online store can be grouped within logical departments to make locating an item simpler.
A)True
B)False
Q3) A _____ is a listing of goods and services.
A) tier
B) bug
C) catalog
D) code
Q4) _____ occurs when the shopper proceeds to the virtual checkout counter by clicking a checkout button.
A) Debugging
B) Catalog display
C) Transcription
D) Transaction processing
Q5) What is the purpose of supply chain management software?
Q6) What is the difference between shared hosting and dedicated hosting?
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Chapter 10: Electronic Commerce Security
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Sample Questions
Q1) How is a buffer vulnerable to security threats?
Q2) JavaScript and VBScript are _____, which provide commands that are executed on the client.
A) plug-ins
B) scripting languages
C) Web bugs
D) session cookies
Q3) A passphrase is a sequence of words of text that is easy to remember, but not complex enough to serve as a good password.
A)True
B)False
Q4) Cookies are categorized as session or persistent based on _____.
Q5) Any act or object that poses a danger to computer assets is known as a _____.
A) countermeasure
B) bug
C) threat
D) code
Q6) A(n) _____ is a type of virus that replicates itself on the computers that it infects.
Q7) A(n) _____ is a procedure that recognizes, reduces, or eliminates a threat.
Page 12
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Chapter 11: Payment Systems for Electronic Commerce
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Sample Questions
Q1) In phishing, the collection of information is done by _____.
Q2) A _____ requires no download time or installation on a user's computer.
A) server-side digital wallet
B) client-side digital wallet
C) hardware-based digital wallet
D) mobile-based digital wallet
Q3) A _________ is a stored-value card with an embedded microchip that can store information.
A) credit card
B) debit card
C) charge card
D) smart card
Q4) Charge cards involve lines of credit and accumulate interest charges.
A)True
B)False
Q5) A _____ can be used as a hardware-based digital wallet.
A) database
B) personal computer
C) server
D) smartphone
13
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Chapter 12: Managing Electronic Commerce Implementations
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Sample Questions
Q1) Online businesses that are _____ companies cannot, in general, borrow from a bank or offer bonds or stock to investors.
Q2) The process of helping employees cope with modifications in the workplace is called _____.
Q3) What is the purpose of an incubator?
Q4) In _____, a company identifies specific portions of the project that can be completely designed, developed, implemented, and operated by another firm that specializes in a particular function.
A) partial outsourcing
B) late outsourcing
C) insourcing
D) onshoring
Q5) Most electronic commerce sites require a _____ function to support activities such as transaction processing, order entry, inquiry management, or shipment logistics.
A) graphics design
B) database administration
C) content management
D) content creation
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