Introduction to Information Systems Test
Preparation
Course Introduction
Introduction to Information Systems provides students with a foundational understanding of how information systems are used within organizations to support business processes, decision-making, and competitive advantage. The course explores essential concepts such as hardware, software, databases, networking, and security, as well as emerging trends like cloud computing and artificial intelligence. Students will examine real-world case studies to learn how information systems are implemented and managed, and they will develop practical skills in analyzing and designing basic information system solutions to address organizational challenges.
Recommended Textbook Management Information Systems 7th Edition by Ken J. Sousa Effy
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14 Chapters
970 Verified Questions
970 Flashcards
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Page 2
Chapter 1: Business Information Systems
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69 Verified Questions
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Sample Questions
Q1) A(n)__________ is a business event such as a sale,a purchase,the hiring of a new employee,and the like.
A)encryption
B)allocation
C)decryption
D)transaction
Answer: D
Q2) __________systems help mainly in record-keeping,employee evaluation,and employee benefits.
A)Accounting
B)Financial
C)Human resource management
D)Marketing
Answer: C
Q3) Geographic Information Systems can be used to manage daily operations as well as for planning and decision making.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Strategic Uses of Information Systems
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56 Flashcards
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Sample Questions
Q1) In a highly competitive industry that traditionally has had a narrow profit margin,JetBlue managed to gain strategic advantage by___________ .
A)reducing cost
B)hiring new employees
C)increasing the seating capacity
D)reducing the number of flights
Answer: A
Q2) Give an example of companies establishing high switching costs to gain competitive advantage.
Answer: Manufacturers of laser and ink-jet printers sell their printers at cost or below cost.However,once you purchase a printer,you must replace a depleted ink or toner cartridge with one that the printer manufacturer sells,or take a risk with other cartridges whose quality is often low.As a cartridge customer,you face high costs if you consider switching to another brand.Even if comparable cartridges from another manufacturer are less expensive,you cannot use them;and if you decide to use those cartridges,you will lose your investment in the printer,because you must buy a new one.Thus,establishing high switching costs often locks in customers.Locking in customers by any means is a way to accomplish a strategic advantage.
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Chapter 3: Business Functions and Supply Chains
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Sample Questions
Q1) Productivity tools are software applications that help workers produce more in less time.
A)True
B)False
Answer: True
Q2) When a(n) _____ tag is attached to a product,it contains a electronic product code.
Answer: radio frequency identification RFID radio frequency identification (RFID)
Q3) The time between generating an idea for a product and completing a prototype that can be mass-manufactured is known as engineering lead time,or___________ .
A)time to sell
B)time to distribute
C)time to produce
D)time to market
Answer: D
Q4) ___________emulates situations in which an employee must act and includes tests and modules to evaluate a trainee's performance.
Answer: Training software
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Chapter 4: Business Hardware
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Sample Questions
Q1) The electronic lines or traces used for communication inside a computer is called the_________ .
Q2) Even if storage cost is not as attractive as that of CDs,portability and the fact that their ports are ubiquitous in PCs might push one toward selecting a _________.
A)Zip disk
B)USB flash drive
C)flash disk
D)memory card
Q3) Images on a monitor are made up of small dots called _________.
A)dots
B)pixels
C)granules
D)grains
Q4) Describe the basic types of access modes.
Q5) A_________ is a socket used to connect a computer to external devices.
A)stylus
B)port
C)trackpad
D)bus
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Chapter 5: Business Software
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Sample Questions
Q1) Higher-level _________enable the use of English-like statements to accomplish a goal,and these statements are translated by special software into the machine language.
A)utility languages
B)assembly languages
C)procedural languages
D)programming languages
Q2) In the absence of an operating system,applications run slowly on a computer.
A)True
B)False
Q3) Word,Excel,PowerPoint,and Outlook are productivity tools in the Microsoft Office_________ .
A)prototype
B)suite
C)driver
D)compilation
Q4) A compiler checks one statement at a time.
A)True
B)False
Q5) In what way do project management tools help project managers?
Page 7
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Chapter 6: Business Networks and Telecommunications
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Sample Questions
Q1) _________is sometimes called TV cable or simply "cable" because of its common use for cable television transmission.
Q2) _________is a standard method of wireless communications,specifically for high-speed data transmission for mobile phones.
A)Near-field communication
B)Long-Term Evolution
C)Bluetooth
D)WiMAX
Q3) A_________ is a device that connects two networks,such as a LAN,to the Internet.
A)switch
B)bridge
C)router
D)modem
Q4) Coaxial cable connects to network devices with RJ-45 plug-in connectors.
A)True
B)False
Q5) A peer-to-peer LAN is one in which no central device controls communications.
A)True
B)False
Q6) What is a modem and how does it work?
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Chapter 7: Databases and Data Warehouses
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Sample Questions
Q1) _________has become the query language of choice for many developers of relational DBMSs.
Q2) What does metadata include?
Q3) Explain the impact of databases on businesses.
Q4) If _________need to be used as one large data warehouse,special software tools can unify them and make them appear as one large data warehouse.
A)data marts
B)traditional databases
C)database models
D)data dictionaries
Q5) A unique key can serve as a(n) _________.
Q6) The _________model uses the object-oriented approach to maintaining records.
Q7) Describe the uses of a composite key with an example.
Q8) Organizations often organize their data warehouse as a collection of_________ ,smaller collections of data that focus on a particular subject or department.
Q9) In the _________phase of transferring data from a transactional database to a data warehouse,the specialists transfer transformed files to the data warehouse.
Q10) -------- means data about data.
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Chapter 8: The Web-Enabled Enterprise
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Sample Questions
Q1) Explain the purpose of a virtual private server.
Q2) A(n)__________ limits site access to the employees of particular organizations,usually business partners.
Q3) By using cookies and recording shoppers' movements, __________software can create electronic consumer profiles for each shopper and buyer.
A)SQL
B)CRM
C)XML
D)CGI
Q4) __________enables one server to be virtually split into many addressable servers,each for a different client and with its own domain name.
Q5) Consumers of the final goods and services are involved in B2B trading.
A)True
B)False
Q6) __________is a cyberattack tactic used to trick Internet users into giving up personal information such as PINs and account numbers.
Q7) A(n)__________ is a Web page that invites surfers to post opinions and artistic work,as well as links to sites of interest.
Page 10
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Chapter 9: Challenges of Global Information Systems
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Sample Questions
Q1) ____________cards are very common in North America and are the way businesses prefer to be paid online.
Q2) Because nations use different ____________and rules in their daily business operations,sometimes records within one company are incompatible.
Q3) The design and implementation of information technology need not support an organization's deployment of globalization.
A)True
B)False
Q4) The emergence of the web as a global medium for information exchange has made it an important vehicle for both business-to-business (B2B) and____________ .
A)consumer-to-consumer (C2C) commerce
B)business-to-consumer (B2C) commerce
C)business-to-government (B2G) commerce
D)business-to-carrier (B2C) commerce
Q5) One of the greatest expectations of____________ is easy payment for what we buy online.
Q6) List the imperatives that should be observed when designing websites for an international audience.
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Chapter 10: Decision Support and Expert Systems
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Sample Questions
Q1) In the field of engineering,DSS models might simulate the ____________environment.
A)business
B)logical
C)physical
D)financial
Q2) How do DSSs help in website planning and adjustment?
Q3) A typical geographic information systems (GIS) consists of a database of quantitative and qualitative data from which information is extracted for display.
A)True
B)False
Q4) A(n) ____________is one for which there is no algorithm to follow to reach an optimal solution.
A)unstructured discussion
B)unstructured problem
C)structured plan
D)structured report
Q5) Mathematicians call a sequence of steps a(n) ____________and the categories of data that are considered when following those steps parameters.
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Chapter 11: Business Intelligence and Knowledge Management
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Sample Questions
Q1) What are the objectives of data mining?
Q2) ____________is a process by which one starts with a table that shows broad information and successively retrieves tables of more specific information.
Q3) Loyalty programs,such as frequent flier and consumer clubs,help organizations amass a steady flow of data about their customers.
A)True
B)False
Q4) ______are often designed to quickly present predefined business metrics,such as occupancy ratios in hotels and hospitals,or inventory turns in retail.
A)Performance indicators
B)Dashboards
C)Toolboxes
D)Shared whiteboards
Q5) ____________is the process of selecting,exploring,and modeling large amounts of data to discover previously unknown relationships that can support decision making.
Q6) Discuss employee knowledge networks.
Q7) Discuss the utilization of loyalty programs.
Page 13
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Chapter 12: Systems Planning and Development
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Sample Questions
Q1) In Extreme Programming (XP),the initial software is developed over a period of several months with intense research and preparation.
A)True
B)False
Q2) The development of a new information system is economically justified if the
A)benefits outweigh the costs
B)operational costs are high
C)return on investment is negative
D)costs exceed returns
Q3) A challenge during the support phase of a system's life cycle is___________ .
A)complying with changing business needs
B)integrating disparate stand-alone information systems
C)converting operations from an old system to a new system
D)investigating the feasibility of a new information system
Q4) ___________involves fast development of an application based on initial user requirements and several cycles of user input and developer improvements.
Q5) A cut-over conversion is also called ___________conversion.
Q6) How is parallel conversion implemented?
Page 14
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Chapter 13: Choices in Systems Acquisition
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Sample Questions
Q1) A paradoxical aspect to IT outsourcing is that while contracts are signed for long periods of time,they typically involve rapidly changing technologies.
A)True
B)False
Q2) Large developers often distribute prerelease versions,called__________ ,of software to be tested by companies that agree to use the application with actual data for several months.
Q3) __________is the proportion of time that the ASP's systems and communication links are up and running.
Q4) In-house development teams can usually complete a new application project in less time than an IT vendor can.
A)True
B)False
Q5) List the advantages and disadvantages of custom-designed applications.
Q6) In________,nonprogrammer users write their own business applications.
Q7) __________in general means hiring the services of another organization or individual to perform some of the work that otherwise would be performed by the hiring organization or its employees.
15
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Chapter 14: Risks, Security, and Disaster Recovery
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Sample Questions
Q1) Hardware or software that blocks access to computing resources is called a(n)
Q2) What are the main goals of information security?
Q3) ___________a computer means using some or all of the resources of a computer linked to a public network without the consent of its owner.
A)Hijacking
B)Bit flipping
C)Phishing
D)Auditing
Q4) When tapping communications,law enforcement agencies need the cooperation of a third party such as a(n)___________ .
A)internet service provider (ISP)
B)sell side platform (SSP)
C)website
D)systems developer
Q5) Symmetric encryption is also called "publickey" encryption.
A)True
B)False
Q6) What are honeytokens?
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