Introduction to Information Systems
Final Exam
Course Introduction
Introduction to Information Systems provides students with a foundational understanding of the role and impact of information systems in contemporary organizations. The course explores how information technology supports business operations, decision-making, and competitive advantage. Key topics include system components, types of information systems, data management, networking, cybersecurity, and the ethical and social implications of information systems. Through case studies and practical examples, students learn how information systems integrate with business processes and how they can be leveraged to solve real-world organizational challenges.
Recommended Textbook
Information Systems Today Managing in the Digital World 7th Edition by Joseph Valacich
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11 Chapters
1128 Verified Questions
1128 Flashcards
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Page 2
Chapter 1: Managing in the Digital World
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Increase in frequency of international travel,tourism,and immigration is a cultural change brought about by globalization enabled by information technology.
A)True
B)False
Answer: True
Q2) Which of the following is a governmental challenge of operating in the digital world?
A) differences in power distance and uncertainty avoidance
B) import and export regulations
C) aging population in the United States
D) videoconferences across different time zones
E) availability of labor force and salary differences
Answer: B
Q3) Software refers to a group of two or more computer systems linked together with communications equipment.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Gaining Competitive Advantage Through Information Systems
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Which of the following is a disadvantage for firms that pursue a global strategy?
A) lack of control over subsidiaries
B) limited knowledge transfer between individual subsidiaries
C) lack of interest in obtaining additional knowledge about foreign operations
D) inability to control decentralization
E) inability to react to local market conditions
Answer: E
Q2) Madfly Communication,a mobile manufacturer,offers free mobile connections to people who buy its mobile phones.The cost of the mobile connection is actually included in the price of the mobile phone.Madfly Communication is pursuing a(n)________ approach for applying freeconomics.
A) cross subsidies
B) gift economy
C) zero marginal cost
D) advertising
E) freemium
Answer: A
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Page 4
Chapter 3: Managing the Information Systems
Infrastructure and Services
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) Briefly explain the history of computing.
Answer: When the Zuse Z1 Computer (a mechanical computer using program punch cards)was introduced in 1936,almost all business and government information systems consisted of file folders,filing cabinets,and document repositories.Huge rooms were dedicated to the storage of these records.Information was often difficult to find,and corporate knowledge and history were difficult to maintain.Only certain employees knew specific information.When these employees left the firm,so did all their knowledge about the organization.The computer provided the solution to the information storage and retrieval problems facing organizations up to the 1940's.Shifts in computing eras were facilitated by fundamental changes in the way computing technologies worked.Each of these fundamental changes is referred to as a distinct generation of computing.
Q2) The name "Internet" is derived from the concept of wireless networking.
A)True
B)False
Answer: False
Q3) The fundamental information units of computers are called relays.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Enabling Business-To-Consumer Electronic Commerce
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) In the context of pay-per-click models,inflating the revenue to a host or increasing costs for the advertiser by repeatedly clicking on a link is called ________ fraud.
A) link
B) affiliate
C) click
D) conversion
E) disintermediation
Q2) Online retailer Amazon.com is an example of a ________ company.
A) click-and-mortar
B) click-and-flip
C) bricks-and-clicks
D) click-only
E) brick-and-mortar
Q3) Briefly describe the benefits of e-tailing.
Q4) The structural firmness for the login page of an online banking site need not be emphasized to the user.
A)True
B)False
Q5) Explain the different electronic commerce (EC)business strategies.
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Chapter 5: Enhancing Organizational Communication and Collaboration Using Social Media
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Define viral marketing.Mention some of the forms that can be taken by viral marketing.
Q2) Enterprise search engines such as Microsoft's Enterprise Search or the Google Search Appliance are designed to retrieve content from various internal data sources,including documents,databases,or applications linked to the company's intranet.
A)True
B)False
Q3) Social presence tools are also known as ________ tools.
A) social bookmarking
B) instant chatting
C) microblogging
D) videoconferencing
E) geotagging
Q4) Web 2.0 applications allow people to collaborate and share information online.
A)True
B)False
Q5) Content management systems are also known as digital asset management systems.
A)True
B)False Page 7
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Page 8
Chapter 6: Enhancing Business Intelligence Using Information Systems
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102 Verified Questions
102 Flashcards
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Sample Questions
Q1) Differentiate between clustering and classification processes in data mining.
Q2) Data mining agents are also known as shopping bots.
A)True
B)False
Q3) Which of the following statements is true about a rule in expert systems?
A) It groups related records together on the basis of having similar values for attributes.
B) It makes sure that each table contains only attributes that are related to an entity.
C) It allows multiple dimensions to be added to a traditional two-dimensional table.
D) It encodes knowledge after collecting information from a user.
E) It presents a view of short-term technology integration.
Q4) Identify an advantage when the database approach makes it easier to deploy and control data access.
A) improved data accessibility
B) improved data consistency
C) improved data quality
D) increased security
E) improved data sharing
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Chapter 7: Enhancing Business Processes Using Enterprise
Information Systems
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) Enterprise resource planning extended components support internal operations such as financial management,operations management,and human resource management.
A)True
B)False
Q2) The make-to-order process uses the pull-based approach.
A)True
B)False
Q3) One of the traditional functional areas that companies are organized around is information systems management.
A)True
B)False
Q4) Traditionally,companies are organized around five distinct functional areas.Which of the following is one of them?
A) supply chain management
B) risk management
C) technology management
D) communication management
E) systems management
Page 10
Q5) Briefly explain enterprise resource planning (ERP)control.
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Chapter 8: Strengthening Business-To-Business
Relationships Via Supply Chain and Customer Relationship Management
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Collaborative customer relationship management enhances communication by understanding customer history and current needs.
A)True
B)False
Q2) Which of the following portrays the individualized service benefit of a customer relationship management (CRM)system?
A) learning how each customer defines product and service quality so that customized product, pricing, and services can be designed or developed collaboratively
B) providing product information, sales status, support information, issue tracking, and so on
C) integrating all information for all points of contact with the customers so that all who interact with customers have the same view and understand current issues
D) providing integrated information which removes information handoffs thereby speeding both sales and support processes
E) enabling improved record keeping and efficient methods of capturing customer complaints that help to identify and solve problems faster
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Chapter 9: Developing and Acquiring Information Systems
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following is the correct order of phases in the systems development life cycle (SDLC)?
A) analysis, planning, design, implementation
B) analysis, design, planning, implementation
C) planning, analysis, design, implementation
D) design, analysis, planning, implementation
E) design, planning, analysis, implementation
Q2) Which of the following statements is an example of a business case argument based on fear?
A) If we do not implement this system, our competitors could gain a significant advantage over us.
B) This system has the potential to reduce required effort by 40 percent.
C) Using this system will help our employees serve customers more efficiently.
D) The system can help us meet both individual as well as organizational goals.
E) The new system is user-friendly and can be implemented almost immediately.
Q3) Explain how a cost-benefit analysis could be used to build a fact-based business case.
Q4) Describe the steps in the external acquisition process for information systems.
Q5) What are the different types of software maintenance?
Q6) Describe some methods of requirements collection during systems analysis.
Page 12
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Chapter 10: Securing Information Systems
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) A(n)________ is a network connection that is constructed dynamically within an existing network in order to connect users or nodes.
A) virtual private network
B) ambient network
C) cognitive network
D) collaborative service network
E) artificial network
Q2) Which of the following is a part of a computer system designed to detect intrusion and to prevent unauthorized access to or from a private network?
A) firewall
B) cookie
C) botnet
D) honeypot
E) spam filter
Q3) The term shoulder surfing refers to looking over one's shoulder while the person is keying in access information.
A)True
B)False
Q4) Explain various types of information systems controls.
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Chapter 11: Appendix: Technology Briefing: Foundations of Information Systems Infrastructure
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) Which of the following methods uses high-frequency light waves to transmit signals on an unobstructed path between nodes?
A) Bluetooth
B) wireless LAN
C) high-frequency radios
D) infrared line of sight
E) microwave systems
Q2) Which of the following is an example of an HTML editor?
A) Adobe Dreamweaver
B) Adobe Acrobat Reader
C) Apple Keynote
D) Open Office Word
E) Harvard Graphics
Q3) ________ is an open source tool for designing dynamic Web content.
A) PHP
B) LISP
C) BASIC
D) MySQL
E) Microsoft Access
Q4) Give a brief description of the relational model of database management.
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