Introduction to Information Systems Practice
Questions
Course Introduction
Introduction to Information Systems provides students with a foundational understanding of how information systems support business processes, decision-making, and organizational strategies. The course explores the major components of information systems including hardware, software, data, people, and procedures and examines their role in modern organizations. Topics include system types and architectures, e-commerce, cybersecurity, ethical concerns, and the impact of emerging technologies. Through real-world examples and case studies, students learn how information systems help organizations achieve efficiency, innovation, and competitive advantage.
Recommended Textbook
Introduction to Information Systems 2nd Edition by Patricia Wallace
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12 Chapters
1441 Verified Questions
1441 Flashcards
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Page 2
Chapter 1: Information Systems and People
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120 Flashcards
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Sample Questions
Q1) Which of the following individuals is responsible for ensuring that a company's confidential information is well-protected?
A) the Chief Information Security Officer
B) the Chief Executive Officer
C) the Chief Technology Officer
D) the Chief Knowledge Officer
Answer: A
Q2) In Kansas, an athletics association is partnered with a university to identify talented youth across the state. They use an online test to ensure easy accessibility to students across the state. This is an illustration of ________.
A) data-driven decision making
B) strategic use of information systems
C) use of business intelligence
D) use of information systems for revenue generation
Answer: B
Q3) Timelines add value to information as a means of avoiding bias.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Information Systems and Strategy
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Sample Questions
Q1) While IT consumes a significant amount of the funds required for running a business, the funds for growing an organization are closely tied to strategy, innovation, and competitive advantage.
A)True
B)False
Answer: True
Q2) Creative destruction occurs when ________.
A) disruptive innovations threaten established players
B) sustaining technologies replace old procedures and processes
C) bad industrial practices are eradicated through government regulations
D) new products or services are introduced by underperforming players
Answer: A
Q3) A low-cost leadership strategy means offering a highly differentiated product at a price that is lower than the market price.
A)True
B)False
Answer: False
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Chapter 3: Information and Communications Technologies:
The Enterprise Architecture
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following types of networks has one or more high-performance hosts running programs and storing data that different users can access?
A) client-server network
B) circuit-switched network
C) peer-to-peer network
D) voice over IP network
Answer: A
Q2) Kazaa software is commonly used to share audio and video files and documents over the Internet. These files are located in users' computers and not on a centralized server. Kazaa is an example of ________.
A) a peer-to-peer application
B) utility software
C) software as a service
D) open source software
Answer: A
Q3) A database is an example of system software.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Databases and DataWarehouses
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122 Flashcards
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Sample Questions
Q1) Making changes to an integrated database is considered a challenge because
A) it requires extensive changes to the source code
B) it renders data obsolete
C) it takes less time from IT but more from the end users
D) it exposes the database to external threats
Q2) ________ ensures that every foreign key entry actually exists as a primary key entry in its main table.
A) Scalability
B) Database schema
C) Referential integrity
D) Database integration
Q3) Which of the following database architectures relies on a cooperating collection of existing databases?
A) data mining
B) data cubes
C) virtual federated warehouse
D) data warehouse appliance
Q4) What are the functions of database management software (DBMS)? Name some common database management software.
Page 6
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Chapter 5: Information Systems for the Enterprise
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Sample Questions
Q1) The corporate responsibility objectives of a company affect its decisions regarding sources and suppliers.
A)True
B)False
Q2) Which of the following requires application suites with synchronized modules?
A) building ERP products from the ground up
B) creating platforms that match user requirements closely
C) building modules that are highly interdependent
D) enhancing ERPs through mergers or acquisitions
Q3) The monetary gains produced by an organization's expenditures on salaries, benefits, bonuses, and other costs for employee talent is called ________.
A) turnover cost
B) net profit
C) human capital return on investment
D) rate of earnings on invested capital
Q4) Proactive live chats on websites in the customer support context offer considerable savings.
A)True
B)False
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Chapter 6: The Web, E-Commerce, and M-Commerce
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Sample Questions
Q1) Which of the following would be the least effective option for a user interface design?
A) letting users easily undo their actions or return to previous states
B) making the common tasks very simple to do, so users can accomplish them on the first try without frustration
C) letting users know in an indirect way when something on the website changes, or the user has completed an action
D) avoiding the addition of unnecessary links or options especially when the user is engaged in a sequential task
Q2) The original language used to create web pages is called ________.
A) Javascript
B) AJAX
C) hypertext markup language
D) Basic
Q3) AJAX is used by ad networks to track customer behavior across all their client websites.
A)True
B)False
Q4) Describe the different types of e-marketplaces.
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Chapter 7: Business Intelligence and Decision Making
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Sample Questions
Q1) Discuss how expert systems function and the challenges faced by developers in building it.
Q2) Which of the following functions do intelligent agents perform in the context of search engines?
A) retrieving downloadable files from online sources
B) screening out malicious codes and viruses
C) distributing third-party cookies
D) monitoring information overload
Q3) Which of the following is a distinctive feature of optimization?
A) It enables a user to control the output of a process by changing only a single variable.
B) It analyzes historical and seasonal trends to optimize productivity.
C) It allows a user to change many variables to reach its maximum or minimum target.
D) It allows a user to "slice and dice" or drill down massive amounts of data stored in data warehouses.
Q4) How is goal-seeking analysis different from what-if analysis and how do they function?
Q5) What are the three key types of decision-making levels?
Q6) What is text mining and how does it work?
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Chapter 8: Collaborating with Technology
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Sample Questions
Q1) Which of the following is a function of unified communications?
A) enabling a company to communicate with all its customers at the same time
B) collecting and storing data from multiple users and building a database
C) integrating multiple applications and communications channels into a single interface
D) maintaining a record of individual changes made on shared documents through version control
Q2) An initial face-to-face meeting between the members of a virtual team through interactive video can ________ among the team members.
A) enhance trust
B) reduce trust
C) have no effect on the level of trust
D) enhance anxiety and tension
Q3) ________ describes what people experience when some of their sensory input is not from the real world, but from a computer-generated one.
A) Telepresence
B) Disinhibition
C) Presence awareness
D) Virtual reality
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Page 10
Chapter 9: Knowledge Management and E-Learning
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120 Flashcards
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Sample Questions
Q1) Which of the following is a feature of human capital?
A) It represents the knowledge that a company's customers have about its products.
B) It refers to the knowledge stored as documentation about patents, contracts, and policies.
C) It consists of competencies and knowledge possessed by an organization's employees.
D) It refers to the number and quality of all the relationships an organization's employees maintain.
Q2) Which of the following knowledge management strategies should be used with redundant information?
A) develop plans to experiment with and invest in this information
B) systematically collect and organize, making it widely available throughout the organization
C) delete the information from the system
D) automate collection and archiving to achieve cost-effectiveness
Q3) What are expert location systems?
Q4) What is knowledge management?
Q5) What is self-paced e-learning?
Q6) What are the three different kinds of e-learning approaches?
Page 11
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Chapter 10: Ethics, Privacy, and Security
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Sample Questions
Q1) Trade secrets, software, patents, and copyrighted works comprise intellectual property.
A)True
B)False
Q2) Which of the following is true of the European Union's Data Protection Directive?
A) It requires fraudulent companies working for the European Union to maintain a do-not-spam list.
B) It prohibits businesses from sending misleading or deceptive commercial emails, but denies recipients any legal recourse on their own.
C) It establishes privacy as a fundamental human right for EU citizens.
D) The law is less restrictive than U.S. laws.
Q3) The incidence response plan is used by organizational staff to categorize threats, determine the cause, preserve evidence, and get the systems back online.
A)True
B)False
Q4) All ethical actions are legal, but not all legal actions are ethical.
A)True
B)False
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Chapter 11: Systems Development and Procurement
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Sample Questions
Q1) Explain the waterfall method of software development. Discuss how it is different from the iterative method.
Q2) Lee works for Pink Net Worldwide Inc., an advertising company in California. Lee is developing software to improve the process of coordination with clients. Which of the following requirements is he concentrating on if he is interfacing the clients' software with a few of the information systems that are currently functioning within the company?
A) compliance requirements
B) usability requirements
C) integration requirements
D) performance requirements
Q3) How does organizational culture play an important part in the choosing of a particular software development strategy over another?
Q4) What is a requirements analysis? Explain.
Q5) A disadvantage of custom system development is that it involves high overall cost and requires more time before going live.
A)True
B)False
Q6) What is a version control software?
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Chapter 12: Project Management and Strategic Planning
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Sample Questions
Q1) ________ is a structured approach for the transition employees must make as they switch from their existing work processes to new ones.
A) Change management
B) Total quality management
C) Project portfolio management
D) Knowledge management
Q2) Which of the following best defines change management?
A) an approach to streamlining work processes to maintain universal codes
B) an approach that familiarizes new employees in an organization with work processes
C) an approach to the transition employees make as they switch from existing work to new processes
D) an approach to project management that ensures that project stakeholders do not deviate from the defined project objectives
Q3) Which of the following is a feature of a project's closing process?
A) identifying deliverables and components needed to achieve success
B) allocating work assignments and monitoring progress of the team
C) negotiating contracts and conducting research to achieve results
D) signing off by the sponsor that all deliverables have been accepted
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