Introduction to Information Systems Exam Practice Tests - 2922 Verified Questions

Introduction to Information Systems Exam Practice

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Introduction

Introduction to Information Systems explores the fundamental concepts, technologies, and applications of information systems within modern organizations. The course examines the role of information systems in supporting business processes, decision-making, and competitive strategies. Students will learn about hardware, software, data management, networking, and security, as well as current trends such as cloud computing and big data. Through case studies and practical examples, the course emphasizes how information systems can be leveraged to improve organizational efficiency, enable innovation, and address ethical and global challenges in a digital world.

Recommended Textbook

Emerge with Computers v. 5.0 5th Edition by

Kenneth Baldauf

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114 Chapters

2922 Verified Questions

2922 Flashcards

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Chapter 1: Intellectual Property Rights

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Sample Questions

Q1) The digitization of intellectual property and widespread Internet use have made it easier to protect intellectual property from illegal distribution.

A)True

B)False

Answer: False

Q2) Internet radio services based in the United States must comply with the Digital Millennium Copyright Act.

A)True

B)False

Answer: True

Q3) Due to the ____ of intellectual property,distribution of content is much faster and easier than it was in the past.

A) laws

B) ownership

C) licensing

D) digitization

Answer: D

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Page 3

Chapter 2: Digital Literacy

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Sample Questions

Q1) The _____ system is used to represent RGB color in digital graphics.

A) binary

B) hexadecimal

C) unary

D) decimal

Answer: B

Q2) A computer that manages data and produces information often uses a _____ to organize and deliver it.

A) scanner

B) stylus

C) server

D) database

Answer: D

Q3) The _____ system,which uses only two digits,1 and 0,is commonly used for representing values in computers.

A) RGB

B) decimal number

C) hexadecimal number

D) binary number

Answer: D

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Chapter 3: Windows 7 Navigating

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Sample Questions

Q1) If you want to view the remaining power on your laptop's battery,look for the battery icon in the _____.

A) Notification area

B) Start menu

C) All Programs menu

D) title bar

Answer: A

Q2) The _____ keeps you informed about any problems on your computer and provides suggestions for how to resolve them.

A) Action Center

B) Control Panel Home

C) User Account Control Settings

D) Windows Update

Answer: A

Q3) If a program was used recently,a link to the program will be displayed in the list of programs on the left side of the screen within the Start menu.

A)True

B)False

Answer: True

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Page 5

Chapter 4: Computing Platforms

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Sample Questions

Q1) Microsoft Internet Explorer is an example of a computing platform.

A)True

B)False

Q2) A popular term used to identify devices such as the iPad is _____.

A) handheld computer

B) smart phone

C) tablet PC

D) netbook

Q3) The large tower case that houses a desktop PC's circuit boards is known as the _____.

A) tablet

B) CPU

C) system unit

D) motherboard

Q4) Cloud computing is not possible without _____.

A) parallel processing

B) an Internet connection

C) Google

D) iTunes

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Chapter 5: Windows 7 File Management

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Sample Questions

Q1) You can customize Windows Explorer by clicking the _____ menu and selecting Layout.

A) Preview

B) Customize

C) Folder Options

D) Organize

Q2) To move four files into a new folder,you must first multiselect them.You do this by clicking each file while pressing the Ctrl key.

A)True

B)False

Q3) You can customize Windows Explorer so that it displays menu commands.

A)True

B)False

Q4) When you place files inside of files,this is referred to as a file hierarchy.

A)True

B)False

Q5) Folders are used to organize related material together in many locations throughout the hard disk.

A)True

B)False

Page 7

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Chapter 6: Digital Life

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Sample Questions

Q1) Controlling the amount of ____ we receive in our email Inbox is one way to control information overload.

A) attachments

B) signatures

C) replies

D) spam

Q2) Easy access to digital information and its availability have shifted the way we spend our time online and offline.

A)True

B)False

Q3) Constant texting on your cell phone can cause a repetitive stress injury.

A)True

B)False

Q4) Each person's digital shadow is ____.

A) the amount of digital information he or she produces in a year

B) the amount of digital information he or she produces in a lifetime

C) the complete list of digital equipment the person encounters in a day

D) the digital information generated about a person by organizations

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Chapter 7: Processing

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Sample Questions

Q1) Employees have been the driving force in making _____ the most popular hardware brand today.

A) Microsoft

B) Apple

C) Dell

D) Unix

Q2) The _____ is the key active component in practically all modern electronics.

A) port

B) adapter

C) transistor

D) amplifier

Q3) A quad-core processor combines four CPUs on one chip to share the workload and speed up processing.

A)True

B)False

Q4) Transistors today are so small that over two billion can be stored on a surface the size of your thumbnail.

A)True

B)False

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Chapter 8: Windows 8 Navigating

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Sample Questions

Q1) Clicking or touching a tile launches an application.

A)True

B)False

Q2) The Help feature can be found in the Settings charm.

A)True

B)False

Q3) To open a new tab in Internet Explorer,_____.

A) press the letter T

B) drag the cursor to the lower-right corner of the screen

C) right-click an empty part of the screen

D) open the Control Panel

Q4) The taskbar appears at the bottom of the Start screen.

A)True

B)False

Q5) The Control Panel is accessible through the _____ charm.

A) Search

B) Share

C) Help

D) Settings

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Chapter 9: Storage

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Sample Questions

Q1) Most of today's PCs come equipped with at least 512 _____ of video memory.

A) gigabytes

B) megabytes

C) kilobytes

D) bytes

Q2) Two-layer Blu-ray discs now can store _____ GB of data.

A) 5

B) 10

C) 50

D) 500

Q3) The task of video _____ is to serve as a buffer between the processor and the monitor.

A) memory

B) graphics

C) flash

D) processes

Q4) A Blu-ray disc is an example of solid-state storage.

A)True

B)False

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Chapter 10: Windows 8 File Management

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Sample Questions

Q1) In File Explorer,the Desktop,Downloads,and Recent Places favorites appear _____.

A) on the left side of the display

B) under the navigation bar

C) on the right side of the display

D) in the taskbar

Q2) You can compress a folder using the _____ option.

A) Homegroup

B) My Documents

C) My Pictures

D) Send to

Q3) SkyDrive is automatically activated in Windows 8.

A)True

B)False

Q4) The address bar displayed under the File Explorer ribbon shows the current _____.

A) file path

B) file size

C) system status

D) documents folder

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Page 12

Chapter 11: Input/Output (I/O)

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Sample Questions

Q1) Resolution is measured by the physical size of your screen.

A)True

B)False

Q2) A mouse and a touch pad are examples of ____ devices.

A) output

B) pointing

C) resolution

D) multitouch

Q3) Speakers are always classified as _____ devices.

A) external

B) internal

C) output

D) input

Q4) Automating data entry through the use of scanners improves accuracy and efficiency.

A)True

B)False

Q5) Adding a webcam to your computer for a video conference is considered expansion.

A)True

B)False

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Chapter 12: Freedom of Speech

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Sample Questions

Q1) A hiring strategy such as asking applicants for their Facebook usernames and passwords during the interview process is an example of a violation of the First Amendment to the U.S.Constitution.

A)True

B)False

Q2) Today,ISPs are free to limit and shape Internet traffic along their networks as they please.

A)True

B)False

Q3) Net Nanny is an example of ____.

A) CGM

B) content-filtering software

C) a repealed act of Congress

D) a potentially objectionable website

Q4) A first-person shooter game can place the player in the role of hero or of villain.

A)True

B)False

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Chapter 13: Software Development

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Sample Questions

Q1) The use of logic,algorithms,and programming languages to create instructions for computer hardware is called normalizing.

A)True

B)False

Q2) With the help of ____,less experienced programmers can develop applications for mobile devices such as the iPhone.

A) SDKs

B) Android

C) Windows 8

D) Visual Studio

Q3) An application programming interface (API)provides a set of tools for software development for a particular platform.

A)True

B)False

Q4) A(n)____ is a set of instructions or statements to the computer.

A) IDE

B) computer program

C) iProgram

D) API

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Chapter 14: Mac OS X Layout

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Sample Questions

Q1) The Desktop makes up most of the Mac OS X screen and forms the backdrop of the computer.

A)True

B)False

Q2) The _____ appears on the Dock and divides the view between applications and folders.

A) Cover Flow icon

B) Links menu

C) Control Panel

D) Crosswalk

Q3) The ____ is the semi-transparent bar that holds options for the active application.

A) Toolbox

B) Dock

C) Finder

D) Menu Bar

Q4) The Finder is a system-wide search feature,similar to Start Search in Windows Vista.

A)True

B)False

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Page 16

Chapter 15: System Software

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Sample Questions

Q1) Windows XP is the first operating system to run seamlessly among different platforms such as desktops,smart phones,and tablets.

A)True

B)False

Q2) When you combine a system's hardware configuration and operating system,it is sometimes called the computer's ____.

A) system interface

B) platform

C) application interface

D) API

Q3) Symbian,by Sun Microsystems,is the most popular version of the UNIX operating system for industries.

A)True

B)False

Q4) The main function of the operating system is to synchronize your computer with the Internet.

A)True

B)False

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Chapter 16: Mac OS X Tools

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Sample Questions

Q1) You can use Mac OS X Firewall settings to encrypt data stored on the computer.

A)True

B)False

Q2) Mac OS X System Preferences is similar to the ____ in Windows.

A) Help menu

B) System Tools

C) Control Panel

D) Sidebar

Q3) You can move a window from one Space to a different Space through a bird's eye view.

A)True

B)False

Q4) Almost all applications,including the Finder,have ____ menus in the menu bar.

A) Preference

B) Tool

C) Edit

D) Help

Q5) You can configure Parental Controls whether you are a parent or not.

A)True

B)False

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Chapter 17: Application Software

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Sample Questions

Q1) All application software can be divided into two categories: productivity and information management.

A)True

B)False

Q2) Which of the following is an example of a software suite?

A) Windows 8

B) Apache OpenOffice

C) Linux

D) MS Project

Q3) Google Docs is classified as ____ software,which allows users to share and edit a document in real time on the web.

A) electronic

B) proprietary

C) PIM

D) collaborative

Q4) Microsoft Office is only available for Windows-based computers.

A)True

B)False

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Page 19

Chapter 18: Mac OS X File Management

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Sample Questions

Q1) New folders are created by clicking File and then clicking Create.

A)True

B)False

Q2) Folders cannot be placed inside folders on your computer.

A)True

B)False

Q3) A(n)____ at the bottom of the Finder maps your current location all the way back to what device you are currently browsing.

A) folder

B) item count

C) status locater

D) file path

Q4) You open a folder by double-clicking the folder's icon.

A)True

B)False

Q5) If you intend to use a folder infrequently,you can hide it by placing it in the Sidebar.

A)True

B)False

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Chapter 19: Managing Software

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Sample Questions

Q1) Open-source software evolves from the combined contributions of its users.

A)True

B)False

Q2) For operating systems,you should select the ____ update feature in order to protect your system from hackers.

A) file-sharing

B) collaborative

C) manual

D) automatic

Q3) A copyright defines exclusive rights legally granted to the owner.

A)True

B)False

Q4) Uninstalling software from a computer requires the removal of a single executable file only.

A)True

B)False

Q5) Apps accessed on the web are commonly known as Air apps.

A)True

B)False

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Chapter 20: Privacy

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Sample Questions

Q1) ____ can tell more about a person than all other kinds of electronic surveillance.

A) Wiretapping

B) Data mining

C) GPS tracking

D) RFID surveillance

Q2) One-to-one marketing occurs when a business closely studies an individual's web behavior and then predicts what the individual may be interested in purchasing.

A)True

B)False

Q3) Studying the way people use the web-what sites they visit,what products they buy,etc.-is an example of ____.

A) mass marketing

B) mass-market segmentation

C) one-to-one marketing

D) a crime

Q4) The Bill of Rights addresses privacy issues in the United States.

A)True

B)False

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Page 22

Chapter 21: Internet Technologies

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Sample Questions

Q1) Some colleges can keep students from using controversial file-sharing software by closing off access to specific ports on the campus network.

A)True

B)False

Q2) Data ____ travel over the Internet from router to router until reaching their destinations.

A) hubs

B) IPs

C) servlets

D) packets

Q3) A peer-to-peer network takes advantage of a central server to share information.

A)True

B)False

Q4) Hackers can gain access to computer systems through the use of ____.

A) ports

B) ISPs

C) packet switching

D) peer networking

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Chapter 22: Common Application Components

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Sample Questions

Q1) When you first open an Office application,the first tab to the left is the ____ tab.

A) FILE

B) INSERT

C) VIEW

D) REVIEW

Q2) In Windows 8,you display the apps listing by ____ on the Start screen and choosing All Apps.

A) right-clicking on a blank space

B) pressing the WIN key

C) pressing the Alt+F4 key combination

D) clicking on the taskbar

Q3) To return to an older version of the Windows desktop,click on the ____ tile on the Start screen.

A) Windows

B) Reader

C) Blue "e"

D) Desktop

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Page 24

Chapter 23: Web Technologies

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Sample Questions

Q1) The term ____ implies that the webpage you design with web development software will look the same when published on the web.

A) semantic web

B) real-time

C) as you see it

D) WYSIWYG

Q2) Signing up for a(n)____ will automatically provide you with web content that is updated on a regular basis.

A) RSS feed

B) HTTP feed

C) HTML feed

D) push feed

Q3) A third-party cookie file is considered to be less of a security threat than traditional cookies because it is stored in the cloud.

A)True

B)False

Q4) An HTML tag is displayed inside parentheses.

A)True

B)False

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Chapter 24: Working with Files and Documents

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Sample Questions

Q1) You can open the Navigation pane by clicking the ____ button in the Editing group.

A) Select

B) Find

C) Navigate

D) Search

Q2) To scroll through a document page-by-page,you can use the Pages option and click on the thumbnail page images.

A)True

B)False

Q3) A template is a good way to get started on a document such as a resume.

A)True

B)False

Q4) To change the name of an existing document,use the _____ option.

A) Save

B) Reference

C) Save As

D) Pages

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26

Chapter 25: Cloud Computing

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Sample Questions

Q1) Multiple companies may take advantage of the ____ cloud to pool their cloud resources.

A) private

B) community

C) public

D) topology

Q2) Cloud computing's distinguishing characteristic is to provide users with access to services for free.

A)True

B)False

Q3) Government agencies have not supported cloud computing due to the lack of ____.

A) Internet connectivity

B) data security

C) funding

D) server resources offered

Q4) Infrastructure as a Service (IaaS)provides hardware resources to users over the Internet.

A)True

B)False

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Chapter 26: Common Editing Functions

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Sample Questions

Q1) To insert new text in the body of a paragraph,click ____, and then type.

A) where you want to insert text

B) at the end of the document

C) at the beginning of the document

D) anywhere in the document

Q2) To retain the original formatting of text that you copy to the Clipboard,use the Paste button or the ____ option.

A) Merge Formatting

B) Keep Formatting

C) Clear Formatting

D) Keep Source Formatting

Q3) The easiest way to change a document's text to uppercase is to highlight the word and retype it while holding down the Shift key.

A)True

B)False

Q4) A hyperlink's ScreenTip includes directions for how to change the link.

A)True

B)False

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Chapter 27: Web Resources

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Sample Questions

Q1) Instant messaging (IM)is an example of asynchronous communication.

A)True

B)False

Q2) By combining geolocation,the image through your camera,and advanced ____ applications,you can review information in real time about businesses that surround you.

A) protocol

B) augmented reality

C) XML

D) cookie

Q3) Through ____,nontraditional students can complete their coursework from the comfort of their own home.

A) instant messaging

B) distance education

C) horizontal portals

D) blogging

Q4) It is possible to get a street view of a city through geolocation tools such as Google Maps.

A)True

B)False

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Chapter 28: Common Formatting Functions

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Sample Questions

Q1) Some font formatting options such as the Underline button also have ____.

A) a color palette

B) a dialog box requesting more info

C) a menu of options

D) a Font Size box

Q2) The Format Painter is in "on" mode when it turns ____.

A) white

B) blue

C) green

D) red

Q3) To find out what font characteristics are applied to a selected grouping of text in a document,you can view the Font group on the ____ tab.

A) HOME

B) PAGE LAYOUT

C) REVIEW

D) VIEW

Q4) In Word,you cannot add spacing after a paragraph if you intend to print the document.

A)True

B)False

Page 30

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Chapter 29: Working with Graphics

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Sample Questions

Q1) Choosing an illustration displays a new _____ that is visible on the ribbon,giving you options to edit and work with your graphics.

A) group

B) button

C) sheet

D) tab

Q2) When you delete a shape,the _____ tab displayed along with it is also removed.

A) INSERT

B) DRAWING TOOLS FORMAT

C) VIEW

D) DESIGN

Q3) Click the Wrap Text button in the Arrange group on the ____ tab to wrap text around an illustration.

A) VIEW

B) TABLE TOOLS

C) PICTURE TOOLS FORMAT

D) INSERT

Q4) You can use the Rotate button to flip a shape.

A)True

B)False

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Chapter 30: Working with Tables

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Sample Questions

Q1) To delete a table from a Word document,first select the table,and then ____.

A) right-click the table and select Delete Table

B) press the Delete key on the keyboard

C) left-click the table and select Delete Table

D) click Delete Table in the Tables group on the INSERT tab

Q2) The TABLE TOOLS LAYOUT tab offers the _____ group where you can combine and split selected cells.

A) Table

B) Rows & Columns

C) Merge

D) Cell Size

Q3) To center the text in the header row of a table,use the _____ option.

A) Center

B) Align Center

C) Format

D) Align Middle

Q4) By default,Word sorts table contents in descending order.

A)True

B)False

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Chapter 31: Printing & Publishing

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Sample Questions

Q1) In Microsoft Outlook,clicking the New Email button on the _____ tab allows you to directly send a document as an email attachment.

A) HOME

B) MAILINGS

C) REVIEW

D) FILE

Q2) If Outlook is installed on your computer,you can send a file as an attachment from within an Office application.

A)True

B)False

Q3) Before printing any document,options on the ____ tab can help ensure the document prints properly.

A) PAGE LAYOUT

B) HOME

C) REVIEW

D) VIEW

Q4) Use the Print Custom Range option to only print the current page of a document.

A)True

B)False

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Chapter 32: Sharing Content Between Applications

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Q1) An object can be a chart or a graph but not text.

A)True

B)False

Q2) To maintain a link between two documents,move one of the documents to a new folder location on the same computer.

A)True

B)False

Q3) When working with information that appears in two files,using ____ exports part of a document to another to ensure the information is consistent between the files.

A) Paste functionality

B) Object Linking and Embedding

C) the Format Painter

D) the Clipboard

Q4) Pressing the ____ gives you access to a list of ways to paste or embed an item linked to the Clipboard.

A) Paste button arrow

B) Paste button

C) Embed button

D) Copy button arrow

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Chapter 33: Collaborating with Office 2013

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Sample Questions

Q1) When you have two copies of the same version of a document,you can ____ them into a single file.

A) copy and paste

B) use the Clipboard to place

C) merge

D) compare

Q2) The Comments group on the ____ tab contains the button for adding a note to a document.

A) VIEW

B) HOME

C) REVIEW

D) INSERT

Q3) A useful business tool delivered via the web to help users collaborate more easily is called ____.

A) SkyDrive

B) SharePoint

C) Access

D) OLE

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35

Chapter 34: Customizing Office Applications

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14 Flashcards

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Sample Questions

Q1) Word ____ insert features into Office applications and customize an application to better serve your needs.

A) Features

B) Add-ins

C) options

D) Trust settings

Q2) In Word,Proofing options determine how Word ____.

A) displays documents on the screen

B) opens email attachments

C) uses your personal information

D) corrects and formats text

Q3) A new tab cannot be renamed after it is created.

A)True

B)False

Q4) In Word,Save options allow you to ____.

A) determine how documents appear when printed

B) restrict which documents can be created

C) set the default file format

D) encrypt a file

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Chapter 35: Ethics

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23 Verified Questions

23 Flashcards

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Sample Questions

Q1) Ethical rules for using computers and the Internet have been laid out by the FCC.

A)True

B)False

Q2) Countries such as India and China are working with private companies and the World Bank to bring Internet services to rural and isolated villages around the world.

A)True

B)False

Q3) Trends in copyright law are shifting toward a balance between the public's right to access and the artist's right to be compensated for his or her work.

A)True

B)False

Q4) Section 255 of the U.S.Telecommunications Act of 1996 requires telecommunications manufacturers and service providers to make their products and services accessible to people with disabilities,if readily achievable.

A)True

B)False

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Page 37

Chapter 36: Infrastructure

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Sample Questions

Q1) A device or software that filters the information coming onto a network is called a

A) bridge

B) gateway

C) firewall

D) repeater

Q2) The microwave used to heat your food and the cell phones you use are part of the

A) Internet backbone

B) gamma ray spectrum

C) router system

D) electromagnetic spectrum

Q3) Three types of physical cables that carry a signal are twisted pair,fiber optic,and

A) wave

B) coaxial

C) Ethernet

D) satellite

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Chapter 37: Overview of Word Processing

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14 Verified Questions

14 Flashcards

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Sample Questions

Q1) ____ programs provide easy-to-use tools to edit and format text and graphics.

A) Spreadsheet

B) Online

C) Application

D) Word processing

Q2) On a Word page,a placeholder can be deleted.

A)True

B)False

Q3) In written communication,a(n)____ informs the reader what the document is about.

A) introductory heading

B) ending

C) cover page

D) glossary

Q4) Applying a design ____ can change the whole look of a document.

A) layout

B) control

C) theme

D) transition

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Chapter 38: Cellular Network

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Sample Questions

Q1) ____ fees are incurred when you use your phone outside of your carrier's coverage area.

A) Non-network

B) Long-distance

C) Roaming

D) Anytime

Q2) A(n)____ network includes transmission towers that connect to area handsets.

A) Ethernet

B) local

C) metro

D) cellular

Q3) Which of the following should you consider first when purchasing a carrier plan for your cell phone?

A) usage

B) color

C) popularity

D) form factor

Q4) Today's cell phone networks use an analog signal.

A)True

B)False

Page 40

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Chapter 39: Document Formatting Techniques

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42 Verified Questions

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Sample Questions

Q1) When you hold the mouse over a tab button,its ScreenTip provides additional information.

A)True

B)False

Q2) To determine which theme is applied to an open document,click the ____ tab.

A) INSERT

B) VIEW

C) REVIEW

D) DESIGN

Q3) When Word formats text into columns,it adds ____ before and after the columns.

A) hanging indents

B) section breaks

C) tab stops

D) paragraph markers

Q4) Applying a ____ allows you to format the text that follows it in a different format than the text preceding it.

A) nonprinting character

B) formatted column

C) section break

D) hanging indent

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Chapter 40: Wireless Data Communications

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Sample Questions

Q1) A WiMAX access point has a ____ range.

A) 33-foot

B) 1000-foot

C) 1-mile

D) 31-mile

Q2) Wireless data communications refers to telecommunications that take place over the air.

A)True

B)False

Q3) Wi-Fi is a wireless technology that connects users to networks within a range of about 30 miles.

A)True

B)False

Q4) An area of a building where you can connect to the Internet wirelessly is often referred to as a ____.

A) GPS spot

B) hotspot

C) cell tower

D) signal

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Chapter 41: Academic Publishing Tools

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31 Verified Questions

31 Flashcards

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Sample Questions

Q1) To paste Excel data in its original formatting in Word,be sure to select the ____ paste option as part of the paste process.

A) Nest Table

B) Use Destination Styles

C) Keep Source Formatting

D) Picture

Q2) An Excel chart cannot be added as an illustration in a Word document.

A)True

B)False

Q3) An endnote is always a reference to the source of information used in your research.

A)True

B)False

Q4) A document's table of contents is created inside a ____ box,which allows access to its options.

A) document

B) section

C) cover page

D) content control

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Page 43

Chapter 42: Globalization

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Sample Questions

Q1) A(n)____ company maintains its management and business operations in its home country while exporting or importing products to and from other countries.

A) international

B) multinational

C) global

D) transnational

Q2) A rise in global business relationships has meant a growing interdependence between cultures and nations.

A)True

B)False

Q3) An international company has no fixed home country,and manufactures and markets its brands internationally.

A)True

B)False

Q4) Offshoring involves a company moving a production line from the United States to another country,often to take advantage of cheaper labor and lower taxes.

A)True

B)False

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Page 44

Chapter 43: Machine-Level Security

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Sample Questions

Q1) An individual who illegally downloads copyright-protected software is referred to as a ____.

A) cracker

B) plagiarist

C) pirate

D) hacker

Q2) A ____ is commonly packaged with a new computer system.

A) token

B) keychain fob

C) rescue disk

D) scan

Q3) Microsoft Windows uses ____ Drive Encryption.

A) FileVault

B) BitLocker

C) SFTP

D) WPA2

Q4) Files can only be encrypted as they are opened.

A)True

B)False

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Chapter 44: Overview of Spreadsheets

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Sample Questions

Q1) A well-formed spreadsheet has structure and formatting that enhance the data it displays for assessment and reporting.

A)True

B)False

Q2) The first step in planning the layout of a spreadsheet is to ____.

A) gather relevant data

B) determine needed calculations

C) identify the problem

D) prepare an easy-to-read design

Q3) Which of the following is a valid cell reference?

A) 14B

B) Z92

C) E#6

D) T?56

Q4) The main purpose of grouping data variables in their own area on a spreadsheet is so ____.

A) they can be easily referenced

B) you can delete them more easily

C) the data is easier to read

D) your data stays organized

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Chapter 45: Network Security

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Sample Questions

Q1) To protect your wireless devices and the information they hold,you should set up encryption such as ____.

A) SSID

B) SkyDrive

C) MAC

D) WPA2

Q2) When starting a new job,you may need to sign a(n)____ that defines acceptable and unacceptable uses of computer and network resources.

A) network usage policy

B) request for proposal

C) password agreement

D) Internet notification policy

Q3) The primary challenge of network security is faster throughput.

A)True

B)False

Q4) By default,the personal files and folders on Windows and Mac computers are open to others on the same network.

A)True

B)False

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Chapter 46: Cells and Cell Data

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Sample Questions

Q1) When a spreadsheet opens in Protected View,you are unable to make changes to the file.

A)True

B)False

Q2) A formula always begins with an equal sign.

A)True

B)False

Q3) To select multiple cells in a spreadsheet that do not connect to each other,use the ____ key and click on each cell.

A) Shift

B) Alt

C) Tab

D) Ctrl

Q4) A spreadsheet's column width can be adjusted by clicking and dragging the column's border.

A)True

B)False

Q5) A new feature in Excel 2013 is ScreenTip.

A)True

B)False

Page 48

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Chapter 47: Internet Security

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36 Flashcards

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Sample Questions

Q1) A software patch is sometimes called a security patch.

A)True

B)False

Q2) An IP address identifies you by name as a user on the Internet.

A)True

B)False

Q3) A company called ____ provides digital certifications for web transactions.

A) GoDaddy

B) VeriSign

C) Microsoft

D) US-CERT

Q4) A ____ allows hackers to gain access to important code or information in a software program.

A) DNS

B) worm

C) security hole

D) firewall

Q5) A digital certificate is also sometimes called an SSL certificate.

A)True

B)False

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Chapter 48: Formulas

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Sample Questions

Q1) To perform a division operation,use the ____ key on the keyboard or keypad.

A) colon

B) forward slash

C) hyphen

D) backward slash

Q2) A formula is an expression that generally results in a numerical value.

A)True

B)False

Q3) In Excel,when you click the Show Formulas button,all cells containing a formula will display the formula instead of the formula result.

A)True

B)False

Q4) Excel starts working on the left when calculating a formula,and then follows ____ as it moves to the right.

A) the order of precedence

B) the formula

C) operations

D) operators

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Page 50

Chapter 49: Functions

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Sample Questions

Q1) The COUNTA function counts the number of cells in a range that are not empty.

A)True

B)False

Q2) The first piece of information that the VLOOKUP function requires is the ____.

A) range of lookup cells

B) column that holds the desired value

C) value to look up

D) tab reference

Q3) The ____ function calculates the highest value found in its list of cell references.

A) COUNTA

B) SUM

C) MAX

D) HIGHEST

Q4) In an Excel calculation result,an expense will appear in red.

A)True

B)False

Q5) An "error" and a "bug" in a calculation are the same thing.

A)True

B)False

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Chapter 50: Formatting Spreadsheets

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33 Flashcards

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Sample Questions

Q1) Excel's gallery of table styles is divided into three sections: ____.

A) Business,Education,and Personal

B) Short,Medium,and Long

C) Light,Medium,and Dark

D) Header,Body,and Totals

Q2) When a cell is formatted in Currency,a zero value will display as ____.

A) #DIV/0!

B) $0.00

C) 0

D) $ -

Q3) You can improve the look of a worksheet by aligning the contents of cells only; it is not necessary to add colors or borders because it is a distraction to readers.

A)True

B)False

Q4) Using Conditional Formatting,text in a range of cells can be formatted to display a certain color depending on the function in the cell.

A)True

B)False

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Chapter 51: Spreadsheet Graphics

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31 Verified Questions

31 Flashcards

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Sample Questions

Q1) It is a good practice to insert a ____ after a section in a spreadsheet that needs to be displayed as one continuous unit.

A) page break

B) section break

C) column break

D) chart

Q2) To ensure that column F does not print on its own page,on the PAGE LAYOUT tab,in the Scale to Fit group,click to set the column width to Automatic.

A)True

B)False

Q3) It is possible to fit all the columns of a spreadsheet on one page using the ____ option in the Print section on the FILE tab.

A) Settings

B) Width

C) Info

D) Printer

Q4) A sparkline is a mini-chart within an Excel worksheet cell.

A)True

B)False

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Chapter 52: Advanced Spreadsheet Tools

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Sample Questions

Q1) When creating a PivotTable,the usual first step in the process is to convert the data in the worksheet to a table.

A)True

B)False

Q2) Use the ____ option to help resolve a problem when you know your target value but two or more variables remain unknown.

A) What-if analysis

B) Data Validation

C) Goal Seek

D) Solver

Q3) In Excel,to use the Solver,you must first purchase it.

A)True

B)False

Q4) With the ____ option,you can plug values into an existing formula within a spreadsheet until you achieve the set of result assigned.

A) What-if analysis

B) Data Validation

C) Solver

D) Goal Seek

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Chapter 53: Digital Publications

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15 Flashcards

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Sample Questions

Q1) Amazon's Kindle eBook format is open-source and can be viewed with free software that is easily obtained over the Internet.

A)True

B)False

Q2) The launch of the _____ in 2010 resulted in various tablet devices entering the market.

A) Kindle

B) iPad

C) MacBook

D) Dell tablet

Q3) Digital media includes both visual and audio output.

A)True

B)False

Q4) All major newspapers and most minor newspapers have an online version of their publications.

A)True

B)False

Q5) Designers,engineers,and architects are the sole users of digital media.

A)True

B)False

Page 55

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Chapter 54: Overview of PowerPoint

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Sample Questions

Q1) The points on which you elaborate as you speak represent the presentation's ____.

A) notes

B) animations

C) message

D) closing

Q2) Microsoft Word contains the widest variety of creativity tools in the Office package.

A)True

B)False

Q3) A(n)____ contains a listing of the key talking points contained in the presentation.

A) bullet list

B) table of contents

C) theme

D) outline

Q4) The 7x7 rule states that you should use no more than seven bullets on a slide,and no more than seven words in a bullet.

A)True

B)False

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Chapter 55: Digital Audio

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Sample Questions

Q1) The process of transferring music from CD to MP3 or another digital audio format is known as _____ a CD.

A) synchronizing

B) defining

C) ripping

D) distributing

Q2) Apple's GarageBand is an example of digital recording software.

A)True

B)False

Q3) Apple,Amazon,and Google provide services that let users store their music _____,making it accessible to the owner from any Internet-connected device.

A) on a hard drive

B) in the cloud

C) on a CD

D) on a flash drive

Q4) An important consideration in purchasing a digital music player is the audio file formats it supports.

A)True

B)False

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Chapter 56: Working with Slides and Text

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Sample Questions

Q1) Apply italic formatting to selected text by clicking the Italic button in the ____ group on the HOME tab.

A) Slides

B) Editing

C) Font

D) Drawing

Q2) To add a text box to a slide,click the ____ tab,and then in the Text group,click the Text Box button.

A) INSERT

B) HOME

C) LAYOUT

D) DESIGN

Q3) To select three slides and edit them simultaneously,click the first slide,hold down the ____ key,and continue to select the additional slides.

A) Alt

B) Function

C) Insert

D) Ctrl

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Chapter 57: Digital Graphics

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26 Flashcards

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Sample Questions

Q1) A 2D model can be changed into a 3D model by adding _____ and light.

A) shadows

B) color

C) graphics

D) boxes

Q2) Designers rely on _____ software to help them build prototypes for further research and testing.

A) CAD

B) CAC

C) CAX

D) CAE

Q3) Scientific _____ uses digital graphics to provide visual representations that improve our understanding of some phenomenon.

A) visualization

B) pixelation

C) inquiry

D) digital representation

Q4) The most basic form of animation is called an animated JPG.

A)True

B)False

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Chapter 58: Using Graphics Objects

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Sample Questions

Q1) A hyperlink inserted into a slide can only reference an Internet location.

A)True

B)False

Q2) To embed a YouTube video in a presentation,navigate to the YouTube video link,and then click the Embed button to Reveal the Share button.

A)True

B)False

Q3) A ____ icon appears on a slide when an audio clip is inserted in your presentation.

A) microphone

B) musical note

C) blue A

D) speaker

Q4) If objects are ____ on a slide,they are easier to manipulate.

A) layered

B) saturated

C) accented

D) selected

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Chapter 59: Digital Photography

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Sample Questions

Q1) Most free online photo album services make their money from prints and other photo-centered merchandise.

A)True

B)False

Q2) Photo kiosks are unpopular because of their complicated user interface and slow processing.

A)True

B)False

Q3) Digital photography creates digital graphics through the manipulation of shapes.

A)True

B)False

Q4) Some printers accept a camera's _____ card as input.

A) bitmap

B) memory

C) index

D) vector

Q5) Digital photography and digital photo editing are sometimes referred to collectively as digital imaging.

A)True

B)False

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Chapter 60: Formatting a Slide Show

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Sample Questions

Q1) When a transition is applied to a single slide,it occurs when ____.

A) that slide first appears

B) that slide first exits

C) the presentation is launched

D) the presenter clicks with the mouse

Q2) You want today's date to appear on your presentation's printed speaker notes.Click the Header & Footer button in the ____ group to access these settings.

A) Text

B) Design

C) Header & Footer

D) Symbols

Q3) The purpose of ____ in PowerPoint is to ensure that all slides in a presentation have a similar look with similar elements.

A) headers and footers

B) objects

C) slide masters

D) slide views

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62

Chapter 61: Digital Video

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Sample Questions

Q1) Digital video cameras are also known as digital camcorders.

A)True

B)False

Q2) Both digital photography and digital video are used in a variety of research areas.

A)True

B)False

Q3) An important consideration when purchasing a digital camcorder is the _____.

A) pixels supported in each frame

B) DASD ability

C) button speed

D) color

Q4) A videographer uses a(n)_____ to organize and arrange video scenes.

A) storyline

B) animator

C) kiosk

D) toolbox

Q5) Digital video can be transferred to a computer directly from a camcorder.

A)True

B)False

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Chapter 62: Presenting and Publishing

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Sample Questions

Q1) The Custom Slide Show button allows you to create several versions of a slide show with different themes assigned.

A)True

B)False

Q2) When you publish a presentation online,YouTube videos will play as you move through the slide show.

A)True

B)False

Q3) When you publish a presentation online,Microsoft creates a unique URL that you can pass along to permit viewers access to the presentation.

A)True

B)False

Q4) You can pick and choose slides from an existing presentation to create a unique slide show using the ____ dialog box in the Custom Slide Show option.

A) Set Up Slide Show

B) Define Custom Show

C) Hide Slide

D) Broadcast Slide Show

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Page 64

Chapter 63: Interactive Media

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Sample Questions

Q1) _____ virtual reality refers to a user experience where you may feel like you are actually part of the experience generated by the computer.

A) Bioreal

B) Dynamic

C) Hyper-engaging

D) Immersive

Q2) Augmented reality applications will contribute greatly to the development of the semantic web.

A)True

B)False

Q3) _____ media refers to digital media that involve user interaction for education,training,or entertainment.

A) Hyper

B) Animated

C) 3D

D) Interactive

Q4) Interactive media combine digital audio,2D graphics,and photos.

A)True

B)False

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Chapter 64: Database Structure

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Sample Questions

Q1) A terabyte is equal to 1 billion bytes.

A)True

B)False

Q2) Microsoft Outlook and Quicken are examples of ____ DBMSs that are used to store and manipulate personal data.

A) special-purpose

B) flat

C) multi-user

D) single-user

Q3) ____ is a concern for some organizations and individuals when data is collected in databases without their permission.

A) Data redundancy

B) Data collection

C) Privacy

D) Integrity

Q4) The ability to connect data in different tables through a common field is sometimes referred to as a relationship.

A)True

B)False

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Chapter 65: Overview of Databases

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Sample Questions

Q1) In a database record,a unique username can also be identified as the ____.

A) object key

B) key

C) primary key

D) table key

Q2) In Access,the Quick Access pane lists all database objects,such as tables,queries,forms,and reports.

A)True

B)False

Q3) You open Access and click to select a new blank database.What should you do next?

A) Create and name a new table.

B) Create fields in the database to facilitate record entry.

C) Name the database and save it to the hard disk for storage.

D) Determine whether a template would better suit your needs.

Q4) A report is a formatted printout that can summarize specified data in a database.

A)True

B)False

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Chapter 66: Database Tools

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Sample Questions

Q1) A database ____ is a graphical representation of the structure of a database.

A) schema

B) index

C) data type

D) DDL

Q2) In 1986,the American National Standards Institute (ANSI)adopted ____ as the standard query language for relational databases.

A) QBE

B) DDL

C) Schema

D) SQL

Q3) When a database problem occurs,its tables may be split up during the ____ process to correct a data problem.

A) GIGO

B) visualization

C) normalization

D) data integrity

Q4) SQL is one example of a data manipulation language.

A)True

B)False

Page 68

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Chapter 67: Database Tables

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Q1) A foreign key matches the ____ column of another table that has been cross referenced.

A) input mask

B) short text

C) primary key

D) input

Q2) The Field Size setting specifies the number of characters you can store in a field.

A)True

B)False

Q3) When importing Excel data into Access,the data can be used to create a new table.

A)True

B)False

Q4) When you specify the kind of data to put in the field you want to create,you are selecting the ____ for the field.

A) data type

B) name

C) ID

D) key

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Chapter 68: Industrial Databases

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Q1) Data mining is used to generate business intelligence.

A)True

B)False

Q2) A data mine is a large database that holds information to analyze pricing trends.

A)True

B)False

Q3) A ____ is a skilled and trained computer professional who directs all activities related to an organization's database.

A) Data Supervisor (DS)

B) Database Administrator (DBA)

C) SQL Manager

D) Data Miner (DMA)

Q4) A data center is used by large organizations to store older archived data that is no longer needed on a day-to-day basis.

A)True

B)False

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Chapter 69: Data-sheets and Forms

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Q1) In Access,a subform can be defined as ____.

A) two individual forms

B) one form inside of another form

C) wizard-created forms

D) a simple form

Q2) To create a form using the Form Wizard,you should first select the row on which the form will be built.

A)True

B)False

Q3) In Access,the Expression Builder is used to create a table.

A)True

B)False

Q4) When a record is deleted from a table,the action can be reversed.

A)True

B)False

Q5) When you create a lookup field list and enable the Limit to List check box,entries can be manually typed or selected from the lookup list.

A)True

B)False

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Chapter 70: Queries and Reports

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Q1) A benefit of applying conditional formatting to an Access report is to ____.

A) join tables more easily

B) bring attention to specific report details

C) organize your report data more efficiently

D) build a more efficient report design grid

Q2) To execute a query,press the red exclamation point icon in the Results group.

A)True

B)False

Q3) After a query is run,it can be saved as an object in the database.

A)True

B)False

Q4) Queries are used by Access to extract data from a database.

A)True

B)False

Q5) In a new field definition,the new field's name always appears ____.

A) to the left of the colon

B) to the right of the colon

C) before the greater than sign

D) after the greater than sign

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Chapter 71: E-commerce Implementation

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Q1) GSM companies are sometimes referred to as inventory management services because they assist businesses in managing inventory.

A)True

B)False

Q2) Auction fraud is one of the most prevalent types of fraud on the Internet.

A)True

B)False

Q3) Location-based advertising can keep track of customers' locations and provide them with discount coupons in their area.

A)True

B)False

Q4) A _____ payment system delivers mcommerce services to small devices through the use of short-range wireless data communications.

A) passive

B) platform

C) massive

D) proximity

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Chapter 72: Outlook

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Q1) When a task is marked complete in an Outlook to-do list,it is ____.

A) italicized

B) removed from the list

C) set in bold

D) dimmed

Q2) In Outlook,you need to download and install the ____ program for each network you want to display.

A) Facebook

B) Social Connector add-in

C) LinkedIn

D) Connection

Q3) In Outlook,you can create more than one email signature.

A)True

B)False

Q4) In Outlook,an appointment is added to your ____.

A) Inbox

B) Calendar

C) New Group

D) To-Do List

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Chapter 73: E-commerce Technologies

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Q1) Google Wallet software utilizes Android phones with near field communication technology,such as _____,to allow shoppers to swipe their phone at checkout to pay for items.

A) B2C

B) RFID

C) HTTP

D) EDI

Q2) With online credit card processing,the law requires online retailers to wait until they ship the product to deduct funds from the customer's credit card.

A)True

B)False

Q3) One of the biggest roadblocks to ecash and ewallet technologies is _____.

A) Internet speed

B) bandwidth

C) processing power

D) fear

Q4) Ecash provides privacy by shielding your credit card information from vendors.

A)True

B)False

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Chapter 74: OneNote

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Sample Questions

Q1) After you share a OneNote notebook,it cannot be undone.

A)True

B)False

Q2) A OneNote file can be saved to your cloud-based SkyDrive account.

A)True

B)False

Q3) To share a OneNote notebook,click the File tab and then click ____.

A) Save As

B) SkyDrive

C) Send

D) Share

Q4) A OneNote notebook typically contains one section.

A)True

B)False

Q5) A OneNote page cannot be moved from one section to another section.

A)True

B)False

Q6) In OneNote,a page is similar to the function of a tab in a physical notebook. A)True

B)False

Page 76

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Chapter 75: Office Web Apps

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Sample Questions

Q1) After adding formulas and formatting to an Excel Web App file,what should you do to ensure the spreadsheet is saved to your SkyDrive?

A) Click FILE and select Save from the menu.

B) Click HOME and click the Save button.

C) Nothing; the workbook is saved automatically.

D) Click the Save button in the Quick Access toolbar.

Q2) You create a document using the Word Web App,then choose to email it to a few contacts in your contact list.The receiver then ____.

A) can edit the document

B) must request permission to download the document

C) can only view the document

D) must log in to SkyDrive to read the message

Q3) Only Office 2013 files can be edited using the current Web Apps.

A)True

B)False

Q4) In the Excel Web App,to share your file with others,you click Home and then click the Share button in the Office group.

A)True

B)False

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Chapter 76: Information Management

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Q1) In a _____ system,a what-if analysis can be applied to understand the impact of a proposed choice.

A) decision support

B) management information

C) business intelligence

D) knowledge management

Q2) DSS focuses on decision-making effectiveness when faced with structured problems.

A)True

B)False

Q3) An example of a demand report is the grade report a university student receives at the end of each semester.

A)True

B)False

Q4) There are two methods of processing transactions: batch and sequential.

A)True

B)False

Q5) Business systems service only payroll and inventory processes.

A)True

B)False

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Chapter 77: Common Application Components

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Sample Questions

Q1) To resize an Office application window,move your mouse to the lower-right corner and then _____.

A) double-click the resize handle

B) hold down the left mouse button and drag

C) select Resize from the menu

D) none of the above

Q2) Two main ways of getting information about features and tasks-ScreenTips and the Help window-are built into Office for Mac 2011.

A)True

B)False

Q3) If you have Microsoft Office 2011 installed,the Office applications will appear in alphabetical order somewhere among the applications starting with _____.

A) W

B) 2

C) M

D) O

Q4) The ____________________,which is available in every Office for Mac 2011 application,contains the tools you need when working in an application.

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Chapter 78: Enterprise Systems

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Sample Questions

Q1) CRM systems that deliver improved customer service and targeted marketing support all of the following areas of an enterprise EXCEPT _____.

A) human resources

B) sales

C) market research

D) product development

Q2) Through the use of a _____ system,information on prospective,current,and past customers is stored and analyzed for future planning.

A) CSM

B) CTM

C) CRM

D) CPM

Q3) Customer relationship management (CRM)systems can support targeted marketing.

A)True

B)False

Q4) The sole function of enterprise resource planning is to manage the supply chain.

A)True

B)False

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Chapter 79: Working with Files and Documents

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Sample Questions

Q1) To clear existing search results so you can start another search,double-click the previous search term,and then press ____________________.

Q2) In Word,to leave Full Screen view,click the Exit button on the toolbar.

A)True

B)False

Q3) The Home icon in the Favorites list will usually be labeled with your name if this is your account.

A)True

B)False

Q4) Microsoft Word 2011 offers _____ different views.

A) six

B) four C) five

D) seven

Q5) You can't edit text in Web Layout view by default.However,you can turn on editing and change other settings by clicking View Options in the title bar.

A)True

B)False

Q6) The ____________________ setting controls how your work is displayed on screen.

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Chapter 80: Common Editing Functions

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Sample Questions

Q1) To deselect selected text,click _____.

A) the Deselect button

B) anywhere in the document

C) either A or B

D) neither A nor B

Q2) In Word,the wavy ____________________ line indicates a spelling mistake.

Q3) After you click a Word document's hyperlink,it changes from _____.

A) purple to blue

B) blue to maroon

C) blue to purple

D) purple to red

Q4) When Word finds more than one search result,the search result is highlighted in ____________________ wherever it appears in the document.

Q5) Instead of cutting and pasting graphics,you can move a graphic by ____________________ it to its new location.

Q6) To locate text without replacing it,click the Search Pane button in the Sidebar,and then type the text.

A)True

B)False

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Chapter 81: Common Formatting Functions

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Sample Questions

Q1) The _____ group on the Home tab has many options for formatting paragraphs in documents and presentations.

A) Font

B) Styles

C) Editing

D) Paragraph

Q2) After selecting a portion of text,when you click an arrow in a tab group,_____.

A) the Ribbon changes to reveal previously hidden tabs

B) a dialog box opens in a new window

C) you see a menu of options

D) the last option selected is applied to the selected text

Q3) In Office for Mac 2011,the Format Picture galleries show lists of options,but no previews.

A)True

B)False

Q4) In Word,to display a list of available bullet styles,click the _____.

A) Paragraph group

B) arrow next to the Bulleted List button

C) arrow next to the Multilevel List button

D) arrow next to the Show/Hide button

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Chapter 82: Working with Graphics

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Sample Questions

Q1) You can insert decorative text in a document by creating _____ text.

A) WordArt

B) TextArt

C) WordStyles

D) TextStyles

Q2) ____________________ is composed of premade illustrations,audio files,photos,or videos.

Q3) When working with a picture,the Reflection effect adds a reflection _____ the picture.

A) above

B) to the immediate right of C) to the immediate left of D) below

Q4) When you select Clip Art Browser from the Insert menu,the ____________________ opens,where you can search for illustrations on your computer.

Q5) When you see circles and squares on an illustration's border,_____. A) it is legal

B) it cannot be resized C) it is selected D) its position cannot be changed

Page 84

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Chapter 83: Working with Tables

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Sample Questions

Q1) When working with a Word table,you can sort information numerically using the Sort button in the _____ group on the Table Tools Layout tab.

A) Data

B) Merge

C) Rows & Columns

D) Alignment

Q2) To add a new table to a Word document,click _____ in the Insert menu or click the Tables tab.

A) Table

B) Page

C) Spreadsheet

D) Footer

Q3) In a table,the intersection of a row and a column is called a(n)____________________.

Q4) To add a row to an existing Word table,you must first ____________________ above or below where you want to insert a new row.

Q5) Enhance a table's viewability by formatting its header row in bold. A)True B)False

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Chapter 84: Printing & Publishing

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Sample Questions

Q1) Use the ____________________ button to change the layout of an entire document to Portrait or Landscape.

Q2) After saving a file in PDF,you can double-click the file to open it in a program called ____,which is part of your Mac operating system and supports the Portable Document Format.

A) Preview

B) PDF Viewer

C) Acrobat

D) Adobe

Q3) When a new e-mail message opens,the cursor is positioned in the Subject field,where you can type in the recipient's e-mail address.

A)True

B)False

Q4) With the Mac Mail application installed on your computer,you can send a file as an attachment from within an Office application.

A)True

B)False

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86

Chapter 85: Sharing Content Between Applications

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Q1) You can use ____________________ to integrate data between different Office for Mac 2011 applications.

Q2) To link an Excel chart stored on the Office clipboard to a document in Word,click the

A) Paste button

B) Paste button arrow

C) Copy button

D) Copy button arrow

Q3) When you ____________________ an object in a destination file,it can later be edited if needed.

Q4) An item you embed in a destination file is called a(n)____.

A) OLE

B) graph

C) object

D) document

Q5) To maintain a link between two documents,move one of the documents to a new folder location on the same computer.

A)True

B)False

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Chapter 86: Collaborating with Office for Mac 2011

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Sample Questions

Q1) You are viewing a change in a document and want to have all changes made integrated in the document when you save it.To start the process,click the ____ button arrow.

A) Track Changes

B) Accept All Changes

C) All Changes

D) Accept

Q2) ____________________ is a business collaboration environment created by Microsoft.

Q3) The Web address associated with Windows Live is ____.

A) www.windows.com

B) www.microsoft.com

C) www.live.com

D) www.windowslive.com

Q4) When ____________________ documents,you must select an original document and a revised document.

Q5) When you want to provide notes to other readers of a document,you add ____________________ to the document.

Q6) When working on a document that contains ____________________,you can choose to accept or reject the changes.

Page 88

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Chapter 87: Customizing Office Applications

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Q1) You want to hide buttons on the Home tab.After opening the Word Preferences dialog box,you click ____ to gain access to this functionality.

A) Ribbon

B) Ribbon Settings

C) Ribbon Changes

D) User Information

Q2) AutoRecover saves all open documents every ____ by default.

A) 5 minutes

B) 10 minutes

C) 30 minutes

D) hour

Q3) You customize the Ribbon by clicking the Word menu,and then clicking Preferences to open the Word Preferences dialog box.

A)True

B)False

Q4) Every document you create must include your User Information,which consists of your name,your initials,and other personal information.

A)True

B)False

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Chapter 88: AI Methodologies

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Q1) One important characteristic of artificial intelligence is when a system modifies its own behavior based on its ability to learn,also known as ____.

A) the Blue Brain project

B) machine learning

C) the Singularity

D) an algorithm

Q2) The Turing Test was first passed by a computer in 1950,when Alan Turing wrote a paper entitled "Computing Machinery and Intelligence."

A)True

B)False

Q3) Computational intelligence is a form of _________.

A) artificial intelligence

B) knowledge management

C) case-based reasoning

D) singularity

Q4) A fuzzy system in computational intelligence guarantees results that are always certain and valid.

A)True

B)False

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Chapter 89: Overview of Word Processing

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Sample Questions

Q1) A document is considered well formed when it is neatly organized and properly formatted to effectively communicate a message.

A)True

B)False

Q2) The recommended ordered document structure of business communication is ____.

A) introduction,body,and message

B) introduction,closing,and body

C) introduction,body,and closing

D) introduction,message,and body

Q3) In Word,tools on the ____ tab allow you to prepare reports that include cover pages.

A) Document Elements

B) Page Layout

C) Design

D) Print

Q4) In written communication,a(n)____ tells the reader what the document is about.

A) introductory heading

B) placeholder

C) cover page

D) glossary

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Chapter 90: AI Applications

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Q1) Artificial creativity is a branch of AI that works to program computers to express themselves through art,music,poetry,and other outlets.

A)True

B)False

Q2) Robots are used to perform jobs that involve the three Ds.Which of the following is NOT one of the three Ds?

A) disasters

B) dangerous

C) dull

D) dirty

Q3) Medical robots are built with ____ capabilities to perform sophisticated surgeries.

A) interpreted

B) high-precision

C) natural

D) segmented

Q4) A popular use of AI software is in robotics.

A)True

B)False

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Chapter 91: Document Formatting Techniques

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Sample Questions

Q1) Select Break,Page Break from the Insert menu to create a manual page break in Word.

A)True

B)False

Q2) When working in Word for Mac 2011,press the ____ keys together to select all the text in the document.

A) control + A

B) shift + S

C) command + A

D) option + A

Q3) How do you open an existing Word file?

A) Navigate to the storage location where the file is saved and then double-click to open it.

B) Navigate to the storage location where the file is saved and then click to open it.

C) Click the file on the Dock.

D) Navigate to the storage location where the file is saved and then right-click.

Q4) A(n)____________________ is a collection of formatting options.

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93

Chapter 92: Academic Publishing Tools

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Sample Questions

Q1) To paste Excel data in its original formatting in Word,be sure to select the ____ paste option as part of the paste process.

A) Nest Table

B) Use Destination Styles

C) Keep Source Formatting

D) Picture

Q2) To select non-adjacent text for formatting,press the ____ key and then click each word or sentence to be formatted.

A) alt

B) command

C) shift

D) insert

Q3) An Excel chart cannot be added as an illustration in a Word document.

A)True

B)False

Q4) A footnote and a footer are the same thing.

A)True

B)False

Q5) A formula is added to a document in the format of a(n)____________________.

94

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Chapter 93: Overview of Spreadsheets

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Sample Questions

Q1) Spreadsheets are best suited for decisions that need ____ support.

A) qualitative

B) quantitative

C) graphical

D) table

Q2) The first step in planning the layout of a spreadsheet is to ____.

A) gather relevant data

B) determine needed calculations

C) identify the problem

D) prepare an easy-to-read design

Q3) When designing a spreadsheet,data ____ used in calculations should be separated from the rest of the worksheet.

A) variables

B) headings

C) bars

D) design

Q4) In Excel,a worksheet and a spreadsheet are the same thing.

A)True

B)False

Q5) In Excel,you can fully display,or show only the results of

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Chapter 94: Cells and Cell Data

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Sample Questions

Q1) How do you edit a cell's contents?

A) Press command+click.

B) Click the cell and start typing.

C) Click the cell and press return.

D) Double-click the cell.

Q2) An example of an Excel object is a ____.

A) Ribbon name

B) Help topic

C) picture

D) print preview

Q3) The term "calendar year" is used when a company's accounting calendar does not begin in January.

A)True

B)False

Q4) Numbers and characters can be entered directly in a spreadsheet cell.

A)True

B)False

Q5) To insert a new column in an open spreadsheet,you must first select the column to the ____________________ of where you want to insert the new column.

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Chapter 95: Formulas

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Sample Questions

Q1) When you click a cell containing a formula,the formula becomes visible with its cell references color-coded.

A)True

B)False

Q2) You can use a cell's ____________________ to copy a formula from one cell to another.

Q3) When you use a(n)____ in a formula,the cell's value is automatically updated when you type a new value in one of the cells.

A) cell value

B) operator

C) cell reference

D) marquee

Q4) A cell containing a formula will always display the result of the formula.

A)True

B)False

Q5) Most of the tools for auditing formulas are found on the ____________________ tab in the Function and Audit Formulas groups.

Q6) Click the ____________________ key to exit Edit mode.

Q7) Formulas should begin with a(n)____________________ sign.

Page 97

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Chapter 96: Functions

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Sample Questions

Q1) The MIN function is an example of a Database function.

A)True

B)False

Q2) You are reviewing the screen results after clicking the Trace Precedents button in Excel.To hide the arrows appearing on the screen,you should click the ____________________ button on the Formulas tab.

Q3) Which of the selections below is a valid formula using absolute references?

A) =A1+B1+C1

B) =$A$20+$B$20+$C$20

C) =A1+M6$2+S$4$

D) =$4+Z55+D7

Q4) When you copy and paste a formula one cell below its current spreadsheet location,the cells referenced in the formula change to reflect its new location.This is an example of a(n)____.

A) function

B) absolute reference

C) link

D) relative reference

Q5) In Excel,the ____________________ function adds the cells directly above it by default.

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Chapter 97: Formatting Spreadsheets

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Sample Questions

Q1) When the Currency format type is applied to a cell,numbers display with a dollar sign and three decimals.

A)True

B)False

Q2) A cell contains the value .065,and you click the Percent Style button.What value displays in the cell?

A) 65%

B) .065%

C) 6.5%

D) .065/12

Q3) When you want a cell's background to contain color,click the ____________________ button in the Font group on the Home tab.

Q4) A range of cells designated as a(n)____ can be analyzed and treated as separate from the rest of the Excel worksheet.

A) filtered group

B) defined name

C) function

D) Excel table

Q5) Excel aligns numbers along the ____________________ cell border by default.

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Chapter 98: Spreadsheet Graphics

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Sample Questions

Q1) A chart wall is the area ____ the chart's columns.

A) directly behind

B) in front of

C) above

D) directly below

Q2) Sparklines are meant to show a large amount of

information in a limited amount of space.

Q3) The first step in creating an Excel chart is to ____.

A) select the range of cells containing the data to include in the chart

B) choose a chart style

C) format chart titles

D) determine where the chart will be situated in the spreadsheet

Q4) A line sparkline shows a data trend over a period of time.

A)True

B)False

Q5) A ____ sparkline is used to show positive and negative values.

A) 3-D

B) line

C) win/loss

D) column

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Chapter 99: Advanced Spreadsheet Tools

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Sample Questions

Q1) Solver is now present in the Analysis group on the Data tab.What was done to add Solver to the Ribbon?

A) Linear programming options were enabled in Excel Options.

B) All Add-ins were enabled on the Tool menu.

C) The Solver Add-in was enabled from Add-ins on the Tools menu.

D) A what-if analysis was created,which enabled the Solver Add-in.

Q2) An Excel PivotTable can have a(n)____ applied,so that its rows and columns appear in color.

A) font

B) theme

C) animation

D) style

Q3) Use ____________________ Seek to determine a value that will produce a goal such as a specific monthly payment.

Q4) When creating a PivotTable,the usual first step in the process is to convert the data in the worksheet to a table.

A)True

B)False

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Chapter 100: Overview of PowerPoint

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Sample Questions

Q1) The ____ pane in a presentation is often utilized by presenters to recall key points.

A) Outline

B) Notes

C) Notepad

D) Recall

Q2) A strong closing helps the audience remember ____ during the presentation.

A) animations presented

B) what you said

C) the first slide displayed

D) distractions encountered

Q3) When creating a new presentation,the first consideration should be to determine ____.

A) sources for research on the presentation's topic

B) the presentation's formatting

C) the purpose of the presentation

D) how much practice you should invest to perfect your presentation skills

Q4) A presentation's ____________________ sets the tone for the rest of your presentation.

Q5) PowerPoint ____________________ add visual uniformity to your slides.

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Chapter 101: Working with Slides and Text

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Sample Questions

Q1) The ____ view displays thumbnail images of all of the slides in the presentation.

A) Normal

B) Slide Sorter

C) Reading View

D) Notes Page

Q2) To import Word document contents into PowerPoint,click the down arrow on the New Slide button in the Slides group on the Home tab.Then,click Insert Slides from Outline.

A)True

B)False

Q3) The default slide layout is Title Slide.

A)True

B)False

Q4) ____ are used to ensure that content is lined up consistently across all slides in a presentation.

A) Rulers

B) Equations

C) Graphics

D) Handles

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Chapter 102: Using Graphics Objects

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Sample Questions

Q1) To add animation to a picture,select the picture,click the Animations tab,and then click the More button in the Entrance Effects group to display the gallery.

A)True

B)False

Q2) To change the coloring of a slide's SmartArt,on the SmartArt tab,click the ____________________ button.

Q3) You can center a picture by clicking the Align button in the Arrange group on the Format Picture contextual tab.

A)True

B)False

Q4) To remove an animation associated with an object,click to open the ____ tab on the Toolbox.

A) Custom Animation

B) Navigation

C) Remove Animation

D) none of the above; animations cannot be removed from objects

Q5) A hyperlink inserted into a slide can only reference an Internet location.

A)True

B)False

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Chapter 103: Formatting a Slide Show

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Sample Questions

Q1) By using ____________________ in a presentation,you remove the need for anyone to manually click through the slides.

Q2) In PowerPoint,you cannot add a footer to a slide.

A)True

B)False

Q3) In PowerPoint,you cannot insert a header on a handout.

A)True

B)False

Q4) A(n)____ is a special effect between slides in a presentation.

A) theme

B) transition

C) animation effect

D) style

Q5) A header is text that appears at the top of every page in a document.

A)True

B)False

Q6) In general,a slide's date and slide number should not appear on the first slide of the presentation.

A)True

B)False

Page 105

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Chapter 104: Presenting and Publishing

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Sample Questions

Q1) The Custom Shows button allows you to create several versions of a slide show for different audiences.

A)True

B)False

Q2) The From Current Slide button,which is located on the Slide Show tab,is useful if you make a last-minute change to a slide and want to verify that the slide show works from that point forward.

A)True

B)False

Q3) In the Print dialog box,click ____ to change the orientation of a presentation from Landscape to Portrait.

A) Page Setup

B) Orientation

C) Frame Slides

D) Setup

Q4) When you use the Send to iPhoto option,all the slides,or just the selected slides,in a presentation are converted into JPEG or PNG files.

A)True

B)False

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Chapter 105: Outlook

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Sample Questions

Q1) The body of an e-mail message should always begin with a(n)____________________.

Q2) Configuring an e-mail ____ means that you won't need to manually enter your contact information on each message you send.

A) body

B) greeting C) signature D) account

Q3) In Outlook,to schedule an event that involves other people,you can create a new ____________________.

Q4) When you send an e-mail attachment,it appears below the Subject field.

A)True B)False

Q5) To send and receive e-mail using Outlook,you first need to set up an e-mail account. A)True B)False

Q6) When you compose an e-mail,you type the ____________________ e-mail address in the "To" field.

Q7) In Outlook,use the ____________________ button to add an appointment.

107

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Chapter 106: Navigating in Google Docs

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Sample Questions

Q1) Rename a new,unsaved document by clicking "Untitled" above the Google toolbar.

A)True

B)False

Q2) Google Docs will store up to 1024 megabytes for free,and if you need more space you can pay for an upgrade.However,the storage limit only applies to ____.

A) non-Google Docs files,like PDFs,Word docs,and JPEGs

B) native Google Docs

C) both A and B

D) neither A nor B

Q3) The "Change" link in the "Sharing settings" window provides an option to give people with edit permissions the ability to ____.

A) delete the document

B) invite others to view or edit the document

C) give others ownership of the document

D) change the revision history of the document

Q4) Google Docs will store up to 1024 megabytes for free,and if you need more space you can pay for an upgrade.

A)True

B)False

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Chapter 107: Word Processing

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Sample Questions

Q1) Google periodically changes the appearance and interactivity of Google Docs.

A)True

B)False

Q2) After placing an image in a document,you decide to move it.To move the image,you must delete it and re-insert it in the document.

A)True

B)False

Q3) To set a quote apart from the text in a document paragraph,you should format it as a(n)____ so that it appears in its own paragraph.

A) subscript

B) indented paragraph

C) superscript

D) minor heading

Q4) After a table is inserted into a document,the Table menu item is added to the menu bar.

A)True

B)False

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Chapter 108: Spreadsheets Part 1

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Sample Questions

Q1) ____ means you will not need to save changes made to a spreadsheet as you work on it.

A) Saving

B) Copying

C) Previewing

D) Autosaving

Q2) AVERAGE is an example of a Google Spreadsheets built-in function.

A)True

B)False

Q3) You move an image in a spreadsheet by ____.

A) left-clicking the image and dragging it

B) clicking File-> Move image

C) pointing at the row holding the image and dragging the sizing handle that appears

D) dragging the image's top bar

Q4) A worksheet is made up of one or more individual workbooks.

A)True

B)False

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110

Chapter 109: Spreadsheets Part 2

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Sample Questions

Q1) When creating a spreadsheet form,questions can be ____.

A) required

B) optional

C) multiple choice

D) all of the above

Q2) Adding a Table gadget allows you to filter data,similar to Microsoft Excel's functionality.

A)True

B)False

Q3) Gadgets inserted into a spreadsheet cannot be resized.

A)True

B)False

Q4) Google Apps ____ can help you automate repetitive tasks.

A) Drawings

B) Script

C) AutoTask

D) VB.Net

Q5) Every time a spreadsheet autosaves,the copy is archived to its revision history. A)True

B)False

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Chapter 110: Presentations

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Sample Questions

Q1) Only video published to YouTube can be inserted into a presentation.

A)True

B)False

Q2) When creating a new presentation,the theme gallery window helps you ____.

A) add a new text box to an existing slide

B) align graphics to text boxes on the new slide

C) select a design scheme for the presentation

D) choose the slide layout for the new slide

Q3) In Google Docs,while viewing a presentation,you decide to pause it.Click File->Pause to accomplish this task.

A)True

B)False

Q4) After inserting a table onto a slide,Presentations lets you merge a range of selected cells into one cell.

A)True

B)False

Q5) In Presentations,you can import an entire existing presentation into a new presentation.

A)True

B)False

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Chapter 111: Project Management

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Sample Questions

Q1) If a project is not completed on time,the project's duration will be extended and the project will never be abandoned.

A)True

B)False

Q2) Using OpenProj,you want to create a new project and list the finish date rather than the start date.What box do you check to do this?

A) Forward scheduled

B) Schedule Forwarding

C) Start date

D) Finish date

Q3) Project management skills are useful in business but not the academic environment.

A)True

B)False

Q4) Project management software is widely used in restaurants.

A)True

B)False

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Chapter 112: Personal Information Management

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Sample Questions

Q1) Gmail has taken a different approach to organizing messages by abandoning folders and opting for the ____ approach of tagging messages.

A) label

B) HTML

C) CSS

D) WYSIWYG

Q2) Today,anyone can manage his or her own ____ online.

A) tasks

B) calendaring

C) contacts

D) all of the above

Q3) In Gmail,you can quickly refer to all of your Starred messages by clicking the ____ link in the menu.

A) Label

B) Starred

C) Tag

D) Folder

Q4) You can chat with MSN Messenger users when logged in to Gmail.

A)True

B)False

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Chapter 113: Web Research

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Sample Questions

Q1) A(n)____ search engine allows you to run a search using several search engines at the same time.

A) Web

B) advanced

C) fetch

D) meta

Q2) If you send a text message search question to the number 242 242,you will get a response ____.

A) from Google within the day

B) from the United States government when you are in a disaster zone

C) within minutes from ChaCha

D) from your cell phone provider with billing status

Q3) After you type search words on Google's home page,the results displayed are listed by date.

A)True

B)False

Q4) A search engine provides search results based on your key term text entries.

A)True

B)False

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Chapter 114: Web Publishing

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Sample Questions

Q1) You can use Weebly.com to create a free ____ for your own use.

A) e-mail account

B) social network

C) Web site

D) none of the above

Q2) A domain name serves as a ____ to your Web site.

A) pathname

B) unique address

C) hard drive

D) program

Q3) Picasa is a Web blog service offered by WordPress where users can view your blog entries.

A)True

B)False

Q4) Picasa provides additional options for a photo,such as adding it to a map or sharing it via e-mail.

A)True

B)False

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Page 116