Introduction to Information Systems Test
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Course Introduction
Introduction to Information Systems explores the fundamental concepts, technologies, and applications that underpin the role of information systems in organizations. Students will learn about the components of information systems hardware, software, data, people, and processes and how these elements interact to support business operations, decision-making, and competitive advantage. The course covers key topics such as system development, database management, networking, e-business, cybersecurity, and ethical considerations, providing a comprehensive understanding of how information systems drive efficiency and innovation across diverse industries.
Recommended Textbook Management Information Systems 6th Edition by Effy Oz
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14 Chapters
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Page 2
Chapter 1: Business Information Systems: an Overview
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Sample Questions
Q1) ____ have been used to provide service via the Web,such as helping residents find locations of different services on a city map or plan travel routes.
A) BIs
B) DSSs
C) GISs
D) MISs
Answer: C
Q2) ____ is the raw material in the production of information.
A) Data
B) Decision making
C) Managing
D) Programming
Answer: A
Q3) The rapid spread of the Web,intranets,and extranets has minimized the stature of the organizational Webmaster.
A)True
B)False
Answer: False
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Chapter 2: Strategic Uses of Information Systems
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Sample Questions
Q1) List eight basic initiatives that companies can use to gain competitive advantage. Answer: Consider competitive advantage in terms of a for-profit company,whose major goal is to maximize profits by lowering costs and increasing revenue.A for-profit company achieves competitive advantage when its profits increase significantly,most commonly through increased market share.Eight basic initiatives that can be used to gain competitive advantage are: reduce costs,raise barriers to market entrants,establish high switching costs,create new products or services,differentiate products or services,enhance products or services,establish alliances,and lock in suppliers or buyers.It is important to understand that the eight listed are the most common,but not the only,types of business strategy an organization can pursue.It is also important to understand that strategic moves often consist of a combination of two or more of these initiatives and other steps.The essence of strategy is innovation,so competitive advantage is often gained when an organization tries a strategy that no one has tried before.
Q2) The United States,the European Union,and many other countries outlaw monopolies.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Business Functions and Supply Chains
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Sample Questions
Q1) With a(n)____________________ system,totals of accounts receivable and accounts payable can be automatically transferred to a balance sheet.
Answer: accounting
Q2) When the process of marketing products is complete,the next link in the supply chain is shipping.
A)True
B)False
Answer: False
Q3) ____ tags contain circuitry that allows recording of information about a product.
A) DI
B) IRID
C) RFID
D) WID
Answer: C
Q4) ____________________ improves when fewer workers are required to produce the same amount of output.
Answer: Productivity
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5
Chapter 4: Business Hardware
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Q1) DAS,NAS,and SAN often include ____________________,whereby data is replicated on different disks to enhance processing speed and fault-tolerance.
Q2) There are two basic types of access modes in data storage: ____ and direct (random)access.
A) selective
B) indirect
C) haphazard
D) sequential
Q3) ____________________ is the number of bits per second that the bus can accommodate.
Q4) ____ are usually used as a shared resource,serving hundreds of users that connect to them from personal computers.
A) Microcomputers
B) Midrange computers
C) Workstations
D) PDAs
Q5) Processing more than one program,or processing several parts of a program,at the same time is often called ____________________,whereby each process is a thread.
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Chapter 5: Business Software
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Q1) Code written in interpreted programming languages can run only on machines whose disks store the ____________________.
Q2) Microsoft,SAP,Oracle,and all other for-profit organizations that develop software own their software and license it.
A)True
B)False
Q3) While many versions of Linux can be downloaded free of charge from the Web,most firms prefer to purchase a packaged version.
A)True
B)False
Q4) To accelerate their work,programmers can use one of several ____________________,such as Microsoft Visual Basic,Borland Delphi,Micro Focus COBOL,ASNA Visual RPG,and Visual C++.
Q5) When you purchase an application,whether a computer game or a business program,you purchase a compiled version of the code,that is,the object code.
A)True
B)False
Q6) In what way do project management tools help project managers?
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Chapter 6: Business Networks and Telecommunications
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Q1) ____________________ is sometimes called TV cable or simply "cable" because of its common use for cable television transmission.
Q2) Optical fiber technology is used in warehouses where employees can use handheld units to check a central system for availability and location of items to be picked up from and stored in shelves or bins.
A)True
B)False
Q3) Each computer or device connected to a network must have a(n)____________________ or proper networking circuitry,which connects through a cable or a wireless antenna to a hub,switch,bridge,or router,which in turn connects to a LAN or WAN.
Q4) An alternative for households and small businesses that cannot obtain cable or DSL connections to the Internet is ____.
A) twisted pair lines
B) T1 lines
C) T3 lines
D) fixed wireless
Q5) What is a modem and how does it work?
Q6) VAN services cost much more than those offered by ____________________.
Page 8
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Chapter 7: Databases and Data Warehouses
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Q1) Analyzing an organization's data and identifying the relationships among the data is called ____________________.
Q2) The designers of data warehouses must keep in mind ____: the ability of the data warehouse to grow as the amount of the data and the processing needs grow.
A) flexibility
B) reliability
C) capacity
D) scalability
Q3) One of the most useful manipulations of object-oriented databases (ODBs)is the creation of a new table from two or more other tables.
A)True
B)False
Q4) What are the main features of maintenance of a relational database?
Q5) To retrieve records from a relational database,or to sort them,you must use a key.
A)True
B)False
Q6) A unique key can serve as a(n)____________________.
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Page 9
Chapter 8: The Web-Enabled Enterprise
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Q1) Customers now demand not only prompt e-mail replies to their queries but also ____ alerts.
A) proactive
B) simple
C) standard
D) preliminary
Q2) Online advertising is done mainly in two ways: through ____ and through banners.
A) e-mail
B) search engines
C) spam
D) newsgroups
Q3) Describe HTML and XML.
Q4) ____ enables business partners to set standards for data formats in Web pages.
A) Perl
B) Cgi
C) XML
D) SQL
Q5) The protocol used to transfer and download Web information is ____________________.
Q6) Explain the purpose of a virtual private server.
Page 10
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Chapter 9: Challenges of Global Information Systems
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Q1) The spread of Internet use opens enormous opportunities for businesses,primarily in a few special-needs regions of the world.
A)True
B)False
Q2) Different ____ must be considered by all organizations that do business in multiple countries.
A) ages
B) medical situations
C) software tools
D) time zones
Q3) The United States uses a 12-hour time notation with the addition of a.m. or p.m., while other parts of the world use a 24-hour notation, called "military time" in the United States.
A)True
B)False
Q4) Companies must be aware of limits that some governments impose on Internet use.
A)True
B)False
Q5) The UCC is trying to expand product codes to 14-digit ____________________.
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Chapter 10: Decision Support and Expert Systems
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Sample Questions
Q1) Neural nets have been very effective in detecting fraud of many types.
A)True
B)False
Q2) Clicking different areas of a map can zoom in and out as well as bring up related information in the form of other maps or text,utilizing the ____ capabilities of the Web to the fullest.
A) hypertext
B) video
C) multimedia
D) hypergraphic
Q3) Businesses use ____ to analyze data.
A) models
B) documents
C) references
D) plans
Q4) A(n)____ is almost always affected by more than one parameter.
A) schema
B) impression
C) outcome
D) agenda
Page 12
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Chapter 11: Business Intelligence and Knowledge Management
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Sample Questions
Q1) Since OLAP applications are designed to process large amounts of records and produce summaries,they are usually significantly faster than relational applications such as those using ____.
A) XML
B) SQL replies
C) SQL queries
D) SGML
Q2) One objective of data mining is ____________________,the finding of groups of related facts not previously known.
Q3) To make ____ useful,organizations must use software tools to process data from huge databases into meaningful information.
A) data warehouses
B) databases
C) decision systems
D) expert systems
Q4) Knowledge management attempts to organize knowledge in databases that allow employees easy access to it or that "____________________" specific knowledge to employees based on prespecified needs.
Q5) What are executive dashboards?
Page 13
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Chapter 12: Systems Planning and Development
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Sample Questions
Q1) List the five-steps that the systems analysis phase comprises,and the questions the process is designed to answer.
Q2) Systems modeling looks at the information needs of an entire organization,or at least of a major division of it.
A)True
B)False
Q3) The first step in systems analysis is ____,which determines whether there is a real need for a system and whether the system as conceived is feasible.
A) investigation
B) research
C) search
D) quest
Q4) A(n)____________________ is an organization whose management agrees to test the new system for several months and provide feedback.
Q5) ____________________ includes two main responsibilities: maintenance and user help.
Q6) ____________________ is a graphical standard for visualizing,specifying,and documenting software.
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Chapter 13: Choices in Systems Acquisition
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Q1) ____ software is developed for the widest common denominator of potential user organizations.
A) Commissioned
B) Outsourced
C) In-house developed
D) Ready-made
Q2) The pace of developments in IT might require less expertise within many organizations.
A)True
B)False
Q3) Outsourcing ____ or core business ISs incurs more risk than outsourcing the routine tasks of operational ISs.
A) financial
B) customer
C) databases
D) strategic
Q4) Vendor selection criteria include functionality,architectural fit,price,services,and support.
A)True
B)False
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Chapter 14: Risks, security, and Disaster Recovery
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Q1) Probably the easiest way to protect against loss of data is to automatically duplicate all data periodically,a process referred to as data ____________________.
Q2) Copies of applications are usually kept in a safe place to replace those that get damaged.
A)True
B)False
Q3) An issuer of digital certificates is called a ____.
A) certificate dealer (CD)
B) certificate bank (CB)
C) certificate authority (CA)
D) certificate warehouse (CW)
Q4) When both the sender and recipient use the same secret key,the technique is called ____________________.
Q5) IS managers encourage users to change their user IDs frequently.
A)True
B)False
Q6) The cost of damage is the aggregate of all the potential damages multiplied by their respective ____________________.
Q7) What are honeytokens?
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