

Introduction to Information Systems
Mock Exam
Course Introduction
Introduction to Information Systems provides students with a comprehensive understanding of how information technologies support business processes, decision-making, and organizational strategies. The course explores key concepts such as hardware and software fundamentals, data management, networking, cybersecurity, and enterprise systems. Students will examine real-world case studies to understand how businesses leverage information systems for competitive advantage, innovation, and operational efficiency. Through hands-on activities and projects, learners will develop practical skills in using and evaluating information systems while gaining insights into ethical and societal issues related to technology use in organizations.
Recommended Textbook Business Driven Information Systems 5th Edition by Paige Baltzan
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12 Chapters
3251 Verified Questions
3251 Flashcards
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Page 2

Chapter 1: Management Information Systems: Business
Driven MIS
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342 Verified Questions
342 Flashcards
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Sample Questions
Q1) Who is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks by hackers and viruses?
A)Chief Knowledge Officer (CKO)
B)Chief Security Office (CSO)
C)Chief Technology Officer (CTO)
D)Chief Information Officer (CIO)
Answer: B
Q2) Where would you categorize weaknesses in a SWOT analysis?
A)internal, helpful
B)internal, harmful
C)external, helpful
D)external, harmful
Answer: B
Q3) A variable is a business intelligence characteristic that stands for a value that cannot change over time.
A)True
B)False
Answer: False
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Chapter 2: Decisions and Processes: Value Driven Business
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330 Verified Questions
330 Flashcards
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Sample Questions
Q1) An important customer who shows up at a hotel that is fully booked and the reservation is missing would be placed in which category for managerial decision-making challenges?
A)Managers need to analyze large amounts of information.
B)Managers must make decisions quickly.
C)Managers must apply sophisticated analysis techniques, such as Porter's strategies or forecasting, to make strategic decisions.
D)All of these are correct.
Answer: B
Q2) What type of metrics measure throughput, transaction speed, and system availability?
A)efficiency MIS metrics
B)effectiveness MIS metrics
C)ROI
D)benchmarks
Answer: A
Q3) Strategic planning is a customer-facing business process.
A)True
B)False Answer: False
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Chapter 3: Ebusiness: Electronic Business Value
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357 Verified Questions
357 Flashcards
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Sample Questions
Q1) Adwords are keywords that advertisers choose to pay for and appear as sponsored links on the Google results pages.
A)True
B)False
Answer: True
Q2) What does API stand for?
A)Asynchronous Programming Information
B)Application Programming Interface
C)Application Provider for the Internet
D)Asynchronous Protocol Interaction
Answer: B
Q3) Which of the following is one of the largest wikis on the web and one of the ten most popular web destinations?
A)Google
B)eBay
C)Wikipedia
D)Yahoo
Answer: C
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Chapter 4: Ethics and Information Security: Mis Business
Concerns: Module 2: Technical Foundations of MIS
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331 Verified Questions
331 Flashcards
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Sample Questions
Q1) Ransomware is a form of social engineering in which one individual lies to obtain confidential data about another individual.
A)True
B)False
Q2) Biometrics is the identification of a user based on a physical characteristic, such as a fingerprint, iris, face, voice, or handwriting.
A)True
B)False
Q3) Cybervandalism is a problem that occurs when someone registers purposely misspelled variations of well-known domain names.
A)True
B)False
Q4) What is a form of malicious software that infects your computer and asks for money?
A)sniffer
B)spyware
C)spoofware
D)ransomware

Page 6
Q5) Explain the ethical issues in the use of information technology.
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Chapter 5: Infrastructures: Sustainable Technologies
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298 Verified Questions
298 Flashcards
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Sample Questions
Q1) Shawn works at the local electrical company in Nampa, ID, which provides electricity to the entire city of Boise.This area is prone to floods, high winds, and tornados.As the lead enterprise architect on the night shift, Shawn has been asked to suggest ways the company can protect its information MIS infrastructure.Shawn notices that the company does not have the ability for its systems to respond to unexpected failures or crashes and there is not a backup system that can automatically take over without a loss of service to Boise residents.What should Shawn recommend his company implement?
A)accessibility
B)Moore's Law
C)antivirus software
D)fault tolerance
Q2) Grid computing takes advantage of the available 75% of unused processing power of a computer and links thousands of individual computers around the world creating a ________ that can process intensive tasks.
A)personal computer
B)employee client
C)company server
D)virtual supercomputer
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Chapter 6: Data: Business Intelligence
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401 Verified Questions
401 Flashcards
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Sample Questions
Q1) Explain the four primary traits that determine the value of information.
Q2) What is the primary difference between an entity and an attribute?
A)an attribute is a table, an entity is a column from the attribute table
B)an entity is specific, whereas an attribute is not data at all but brainstorming ideas that take place before the entity is created
C)an attribute refers to applications, and an entity refers to executives
D)an entity is a table that stores information about people, places, or events, whereas an attribute is a column or specific field of the data elements associated with an entity
Q3) A foreign key provides details about data.
A)True
B)False
Q4) What is clustering?
A)determines values for an unknown continuous variable behavior or estimated future value
B)determines which things go together
C)segments a heterogeneous population of more homogeneous subgroups
D)assigns records to one of a predefined set of classes
Q5) Identify the business advantages of a relational database.
Q6) Explain the business benefits of a data-driven website.
Page 8
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Chapter 7: Networks: Mobile Business: Module 3: Enterprise
MIS
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303 Verified Questions
303 Flashcards
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Sample Questions
Q1) What is estimated time en route (ETE)?
A)the time remaining before reaching a destination using the present speed and is typically used for navigation applications
B)the time of day of an expected arrival at a certain destination and is typically used for navigation applications
C)a device that measures the acceleration (the rate of change of velocity) of an item and is used to track truck speeds or taxi cab speeds
D)a GPS technology adventure game that posts the longitude and latitude location for an item on the Internet for users to find
Q2) What is the major challenge of networking or performing business in a connected world?
A)personal issues
B)society demands
C)security issues
D)telecommuting demands
Q3) The network providers include LAN, WAN, and MAN.
A)True
B)False
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Chapter 8: Enterprise Applications: Business Communications
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328 Verified Questions
328 Flashcards
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Sample Questions
Q1) Collaborative engineering helps organizations reduce their investment in inventory while improving customer satisfaction through product availability.
A)True
B)False
Q2) Explain operational and analytical customer relationship management.
Q3) Business intelligence is both a core and extended ERP component.
A)True
B)False
Q4) What is enterprise application integration (EAI)?
A)an integration method that connects the plans, methods, and tools aimed at integrating separate enterprise system
B)the integration of data from multiple sources, which provides a unified view of all data
C)an integration method that sends information entered into a given system automatically to all downstream systems and processes
D)enterprisewide support and data access for a firm's operations and business processes
Q5) Describe supply chain management along with its impact on business.
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Chapter 9: Systems Development and Project
Management: Corporateresponsibility
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311 Verified Questions
311 Flashcards
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Sample Questions
Q1) Sign-off is the users' actual signatures indicating they approve all of the business requirements.
A)True
B)False
Q2) What is a project?
A)a temporary activity undertaken to create a unique product, service, or result
B)the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project
C)any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project
D)the representation of key dates when a certain group of activities must be performed
Q3) The analysis phase establishes descriptions of the desired features and operations of the system including screen layouts, business rules, process diagrams, pseudo code, and other documentation.
A)True
B)False
Q4) Explain the business benefits associated with successful software development.
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Chapter 10: Hardware and Software Basics
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148 Verified Questions
148 Flashcards
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Sample Questions
Q1) What enables a user to return to the previous operating system?
A)system restore software
B)safe mode software
C)crash-proof software
D)disk image software
Q2) What is a complex instruction set computer chip?
A)The actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together.
B)Interprets software instructions and literally tells the other hardware devices what to do, based on the software instructions.
C)A type of CPU that can recognize as many as 100 or more instructions, enough to carry out most computations directly.
D)Performs all arithmetic operations (for example, addition and subtraction) and all logic operations (such as sorting and comparing numbers).
Q3) File and data recovery software retrieves accidental deletion of photos or documents.
A)True
B)False
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12

Chapter 11: Networks and Telecommunications
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) Which of the following represents the bus topology?
A)All devices are connected to a central cable or backbone.
B)All devices are connected to a central device, called a hub.
C)All devices are connected to one another in the shape of a closed loop, so that each device is connected directly to two other devices, one on either side of it.
D)Groups of star-configured workstations are connected to a linear bus backbone cable.
Q2) Identify the different media types found in networks.
Q3) A hub (switch or router) is the hardware to perform traffic control.
A)True
B)False
Q4) What is transmission material manufactured so that signals will be confined to a narrow path and will behave predictably?
A)wire media
B)network transmission media
C)fiber-optic cable
D)transmission control protocol/internet protocol
Q5) List and describe the four components that differentiate networks.
Q6) Describe TCP/IP along with its primary purpose.
Page 13
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Knowledge-Glossary
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27 Verified Questions
27 Flashcards
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Sample Questions
Q1) What kind of attribute would be given for a person who does not have an email address?
A)null-valued attribute
B)multivalued attribute
C)single-valued attribute
D)stored attribute
Q2) A field is composed of rows and columns that represent an entity.
A)True
B)False
Q3) Date of birth would be a stored attribute.
A)True
B)False
Q4) What is a primary key?
A)a field that uniquely identifies a given record in a table
B)a primary key of one table that appears as an attribute in another table and acts to provide a logical relationship between the two tables
C)a table that uniquely identifies a given record in a field
D)a foreign key of one table that appears as an entity in another table and acts to provide a logical relationship between the two records
14
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