Introduction to Information Systems
Mock Exam
Course Introduction
Introduction to Information Systems explores the foundational concepts, technologies, and applications that enable the effective management and use of information within organizations. Students will learn how information systems support business processes, decision-making, and competitive advantage. The course covers essential topics such as hardware, software, data management, networking, and information security, as well as the social, ethical, and global issues associated with technology. Through case studies and practical exercises, students will gain a deeper understanding of how information systems are developed, implemented, and utilized to solve real-world business problems.
Recommended Textbook Systems Analysis and Design 4th Edition by
Alan Dennis
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14 Chapters
1692 Verified Questions
1692 Flashcards
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Page 2
Chapter 1: The Systems Analyst and Information Systems Development
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) The three factors in the text for a Feasibility analysis are: Technical Feasibility;Organizational Feasibility and Economic Feasibility.
A)True
B)False
Answer: True
Q2) The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is:
A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Ethical
Answer: B
Q3) In determining whether to consider a system request,the approval committee may do a feasibility analysis.
A)True
B)False Answer: True
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Chapter 2: Project Selection and Management
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Sample Questions
Q1) A classic planning mistake mentioned in the textbook is having an 'overly optimistic schedule'.
A)True
B)False
Answer: True
Q2) Which of the following methodologies is the historic standard,but is used less today because it takes the longest to complete all the SDLC steps?
A)Waterfall
B)Parallel
C)Iterative
D)System prototyping
E)Throwaway prototyping
Answer: A
Q3) The Throwaway Prototyping methodology is especially good for exploring design alternatives.
A)True
B)False
Answer: True
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4
Chapter 3: Requirements Determination
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153 Verified Questions
153 Flashcards
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Sample Questions
Q1) When gathering requirements,the most commonly used technique is: __________
A)Document Analysis
B)Interviews
C)Joint Application Development (JAD)sessions
D)Questionnaires / surveys
E)Observation
Answer: B
Q2) In order to observe body language,facial expressions and to build rapport through eye-to-eye contact,interviewers should only rarely take notes.
A)True
B)False
Answer: False
Q3) Generally beginning analysts should avoid unstructured interviews and likewise should avoid "winging it".
A)True
B)False
Answer: True
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Chapter 4: Systems Analysis and Design
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Sample Questions
Q1) Barton is an analyst developing a use case.Which of the following will probably NOT be on his use case?
A)Description of data flows
B)Use case name
C)A use case number
D)Source for the major inputs
E)Type of trigger
Q2) Which is NOT true of use cases?
A)They are formal ways of representing how a business system interacts with its environment
B)They illustrates the activities that are performed by the users of the system
C)They can be thought of as an external or functional view of a business process
D)They illustrate what starts (or triggers)an event, all the people that are involved, and how the system provides value
E)They sometimes are called 'business scenarios' (although 'use case' is generally preferred)
Q3) Use cases will give details on the major steps.
A)True
B)False
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Page 6
Chapter 5: Process Modeling
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Sample Questions
Q1) A payroll data flow diagram has a data-store called Accumulated Salary Data.At one stage in the DFD,a process "Calculate YTD-Taxes" gets data from that data store,updates it in the process,and writes it back out.The diagram should show:
A) A single line with arrows on both ends labeled YTD Payroll Details
B) A dashed line with arrows on both ends labeled YTD Payroll Details
C) A line out of the data store labeled: Current YTD Payroll Details; and a line into the data store labeled: Updated YTD Payroll Details
D) Two separate data flow lines but each with the same name YTD Payroll Details
E) Two dashed lines but each with the same name of YTD Payroll Details
Q2) Which would be the normal order of tasks?
A) Requirements gathering, creating DFDs, creating use cases
B) Creating use cases; creating DFD, holding JAD sessions
C) Interviewing and/or JAD sessions; creating use cases; creating data flow diagrams
D) Doing BPR, analyzing documents, creating DFDs, creating use cases
E) Doing activity elimination, doing use cases, doing DFDs
Q3) What is the relationship between level 0 and level 1 DFD diagrams?
Q4) What is the relationship between context diagrams and level 0 diagrams.
Q5) What are the four symbols used in data flow diagrams?
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Chapter 6: Data Modeling
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104 Flashcards
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Sample Questions
Q1) Which of the following software packages does NOT provide data modeling capabilities?
A)ERwin
B)Visual Basic
C)Oracle Designer
D)Visible Analyst Workbench
E)Visio
Q2) Sanjay is identifying relationships as he draws ERD's.He will need to:
A)Determine originality and functionality
B)Include cardinality and crows feet
C)Add modality and functionality
D)Determine modality and cardinality
E)Include 1:1, 1:N and M:N relationships
Q3) Normalizing data models is a five step process: not-normalized;create first normal form (1NF);create second normal form (2NF);create third normal form (3NF);create fourth normal form (4NF)and finally create the fully normalized form (5NF).
A)True
B)False
Q4) What are the three primary components of an ERD diagram?
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Chapter 7: Moving Into Design
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Sample Questions
Q1) NewTechSystems has contracted some subsystem development to Indian Technology Group from Bangalore India.Paul is managing the account for NewTechSystems.When he asks for a status report,he seems to get a vague answer.When he calls to talk to the manager who was in charge when the contract was negotiated,that person is 'always' out of the office or unavailable and never returns phone calls.The subsystem is needed next month for incorporation into the updated system.What should Paul do?
Q2) Requests for Proposals (RFPs)should contain
A)Detailed description of needs
B)Special technical needs
C)Evaluation criteria
D)A and B
E)A,B and C
Q3) The system specification contains what?
A)Design documents,hardware and software specification
B)Physical process models,interface design
C)Physical data model
D)Architecture design
E)All of the above
Q4) What are the three acquisition strategies? Describe them.
Page 9
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Chapter 8: Architecture Design
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Sample Questions
Q1) The objective of architecture design is to determine_______________.
A)How aesthetically pleasing the server system will be
B)What parts of the application software will be assigned to what hardware
C)How the computers will be arranged to provide ample storage
D)Where the mainframe will be situated
E)None of the above
Q2) Form(s)of network connection(s)in a system include:
A)ATM
B)T2
C)DSL
D)A and C
E)B and C
Q3) An example of making an unstated norm explicit would be to make a field modifiable by a manager to represent the local format.
A)True
B)False
Q4) There are four advantages associated with client-server architecture.
A)True
B)False
Q5) Describe the difference between a thick and a thin client.
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Chapter 9: Dennis/wixom/roth
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Sample Questions
Q1) The use of a checkbook or a shopping cart is an example of a(n): _____________.
A)Interface prototype
B)Use scenario diagram
C)Interface structure design
D)Relational use design
E)Interface metaphor
Q2) A method that lets experienced users invoke a command with keystrokes is called:
A)Keystroking
B)Hot keys
C)Master keys
D)Function jumping
E)Command line
Q3) The user interface defines the way in which the users will interact with the system and the nature of the inputs and output that the system accepts and produces.
A)True
B)False
Q4) Most interface designers follow the four-clicks rule.
A)True
B)False
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Chapter 10: Program Design
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Sample Questions
Q1) Languages like Visual Basic are popular since they combine features of procedural,event-driven AND object-oriented programming.
A)True
B)False
Q2) Structure charts show: sequence,selection and iteration.What are these factors?
Q3) During program design,analysts write instructions for programmers about how the code should be written.
A)True
B)False
Q4) Which is NOT a symbol used in drawing structure charts?
A)A two-headed data flow arrow
B)A data couple indicated by an arrow and an empty circle
C)A loop arc showing iteration
D)An off-page connector (which looks like home-plate in baseball)
E)A line with a diamond indicating a conditional activity
Q5) In recent years,programmers have increasingly moved away from event-driven programming to more procedural oriented programming languages (like COBOL).
A)True
B)False
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Chapter 11: Data Storage Design
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Sample Questions
Q1) This type of file records "before" and "after" images of data as the data gets altered.
A)Intelligent files
B)Audit files
C)Master files
D)Raw files
E)Prime files
Q2) What is the purpose of data storage design?
Q3) This type of file stores 'core information that is important to the business' and for the application (such as customer mailing lists).
A)History Files
B)Audit files
C)Master files
D)Transaction files
E)Intelligent files
Q4) Object databases are build on the concept that all things should be treated as objects that have both data and processes.
A)True
B)False
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Chapter 12: Moving Into Implementation
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Sample Questions
Q1) The fourth phase of the SDLC is the _________ phase
A)Planning
B)Analysis
C)Design
D)Implementation
E)Training
Q2) Software bugs are estimated to cost the US economy $12.4 million dollars a year.
A)True
B)False
Q3) Acceptance testing is generally done in two stages:
A)Alpha tests and beta tests
B)Black-box tests and white-box tests
C)Integration tests and systems tests
D)Unit tests and module tests
E)Inductive tests and deductive tests
Q4) Myles is a systems analyst on a new project that involves significant programming.What is Myles doing while the programming is going on?
Q5) What are some classical implementation mistakes and how can you avoid them?
Q6) What is the difference between usability testing and performance testing?
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Chapter 13: Transition to the New System
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139 Verified Questions
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Sample Questions
Q1) The single most important factor in motivating a change is:
A)posting comments on a corporate blog
B)sending out an e-mail of reluctant and resistant adopters to everyone in the organization
C)providing clear and convincing evidence of the need for change
D)mandating that 'it must happen or else'
E)promising salary increases to upper management
Q2) ____________ is usually the most technically complicated step in the migration plan.
A)installing hardware
B)installing telecommunications systems
C)installing software
D)motivating people to adopt the new system
E)converting data
Q3) The goal of project assessment is to understand what was successful about the system and the project activities.
A)True
B)False
Q4) What are the major differences between project team review and system review?
Q5) What is system maintenance?
15
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Chapter 14: the Movement to Objects
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Sample Questions
Q1) Encapsulation is the combining of DFDs and ERDs into a physical use-case.
A)True
B)False
Q2) An 'object' has two basic building blocks -- What are they?
Q3) The relationship between the class (e.g.,Student)and its superclass (e.g.,Person)is known as the 'a-kind-of' relationship.So the class 'Student' is 'a-kind-of' 'Person'.
A)True
B)False
Q4) Two methods of simplifying complex class diagrams might be to use 'views' and to use 'packages'.
A)True
B)False
Q5) Methods implement an object's __________-
A)attributes
B)behavior
C)properties
D)size
E)screen location
Q6) What is 'encapsulation'?
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