Introduction to Information Systems
Final Exam
Course Introduction
Introduction to Information Systems explores the fundamental concepts and applications of information systems in todays organizations. This course covers the role of information technology in supporting business operations, decision-making, and competitive strategies. Students will learn about key components of information systems, including hardware, software, databases, networks, and security. The course also examines current trends such as cloud computing, artificial intelligence, and e-commerce, while emphasizing ethical issues and the impact of information systems on society. Through case studies and practical exercises, students gain foundational skills in managing and utilizing information systems effectively.
Recommended Textbook Systems Analysis and Design 4th Edition by
Alan Dennis
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14 Chapters
1692 Verified Questions
1692 Flashcards
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Page 2
Chapter 1: The Systems Analyst and Information Systems Development
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) What are the four phases of the SDLC and what is the major deliverable from each of the phases?
Answer: Planning - deliverable is the system request (also feasibility study and project plan)
Analysis - deliverable is the system proposal Design - deliverable is the system specification (also Alternative Matrix) Implementation - deliverable is the installed system (including documentation,migration plan,and support plan)
Q2) The goal of a new (or reworked)system is to build a wonderful,functioning system.
A)True
B)False
Answer: False
Q3) Which was NOT given as a method for determining business requirements?
A)Benchmarking
B)Interviewing
C)Observation
D)Document analysis
E)Questionnaires and surveys
Answer: A
Page 3
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Chapter 2: Project Selection and Management
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110 Flashcards
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Sample Questions
Q1) CASE stands for:
A)Computer analysis and software engineering
B)Computer-aided software engineering
C)Computer Arbitrated System Engineering
D)Control and System Environment
E)Control and System Engineering
Answer: B
Q2) Using industry standards,the general estimated project time for the Implementation phase is 30%.
A)True
B)False
Answer: True
Q3) What are some of the standards that should be following in a project?
Answer: documentation standards;coding standards;procedure standards;specification requirement standards;user interface design standards;naming standards.Standards are created to ensure that team members are performing tasks in the same way and following the same procedures.(No one wants a maverick or cowboy on a project!!!)
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4
Chapter 3: Requirements Determination
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153 Flashcards
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Sample Questions
Q1) One difference between the reports from interviews and from a JAD session is that:
A)It describes information from the interview or JAD session
B)The interview report will give a complete project management timeline; while the JAD session report will not
C)The interview report is generally written within 48 hours of the interview; while the JAD session report may take a week or two after the JAD session.
D)The JAD report will include results from questionnaires while the interview report will not
E)JAD reports will include technology analysis while interviews will only include root cause analysis
Answer: C
Q2) Generally beginning analysts should avoid unstructured interviews and likewise should avoid "winging it".
A)True
B)False
Answer: True
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Chapter 4: Systems Analysis and Design
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Sample Questions
Q1) Use cases sometimes are called 'business scenarios'.
A)True
B)False
Q2) Use cases are the same as process diagrams.
A)True
B)False
Q3) Project managers,business analysts and systems analysts create all use cases without user input.
A)True
B)False
Q4) The second principal part of use cases is 'input and output'.Another name might be:
A)Origin and ending
B)Data normalization
C)Data flows
D)Parallelism
E)Program specifications
Q5) Use cases are always numbered sequentially from start to finish.
A)True
B)False
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Chapter 5: Process Modeling
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Data flows in data flow diagramming are represented by:
A) Rounded boxes
B) Arrows
C) Rectangles that are open on the right end
D) Closed rectangles
E) Circles
Q2) A process is:
A) An activity of a function that is performed for some specific business reason
B) A single piece of data within a system
C) A collection of data within a system
D) A person, organization or system that is external to the system
E) A combination of function and the data it acts upon
Q3) The second law of conservation of data states: "Processes cannot consume or create data".
A)True
B)False
Q4) It is possible to decompose level 1 processes even farther,so for example,process 2.1 on a Level 1 DFD might become 2.1A,2.1B,2.1C,etc.
A)True
B)False
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Chapter 6: Data Modeling
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Sample Questions
Q1) Following carefully prepared and numbered use cases and DFDs,Chang has named his entities ITEM-1,ITEM-2,ITEM-3,etc. Because of the documentation,this is acceptable and recommended.
A)True
B)False
Q2) Most novice analysts understand quickly how to create ERD's.
A)True
B)False
Q3) Information in the data dictionary is called: _______________
A)Metadata
B)Cached information
C)Compiled data
D)Data repository
E)File silo
Q4) You have a student registration system (simplified)with three entities: Student,Professor,and Class.Assume standard attributes for the three entities.What might be the relationships,cardinality and modality between the three?
Q5) What is the relationship between ERDs,DFDs and CASE tools?
Q6) How do you validate an ERD?
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Chapter 7: Moving Into Design
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) There is absolutely no need for designing a custom system since there are already so many pre-packaged systems available to any company regardless of its size.
A)True
B)False
Q2) The decision to make,to buy,or to outsource influences the design tasks that are performed throughout the rest of the design phase.
A)True
B)False
Q3) During the design phase,physical aspects of the system (like physical DFDs and physical ERDs)are converted and rebuilt into logical aspects.
A)True
B)False
Q4) A time and arrangements deal is considered:
A)Very flexible
B)Very rigid
C)Cheaper than any other option
D)Useless when considering a systems design
E)Always the best option for any project
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Chapter 8: Architecture Design
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Sample Questions
Q1) An example of an asymmetric encryption algorithm is public key encryption.
A)True
B)False
Q2) The primary hardware components of a system consist of:
A)Client Computers
B)Servers
C)Network
D)A and B
E)A,B and C
Q3) Generally speaking,information systems do not have high performance requirements due to their stable and predictable nature.
A)True
B)False
Q4) How many advantages are client-server based architectures known for?
A)2
B)3
C)4
D)5
E)7
Q5) Describe the difference between a thick and a thin client.
Page 10
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Chapter 9: Dennis/wixom/roth
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231 Verified Questions
231 Flashcards
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Sample Questions
Q1) The concern from user experience is two-fold: ease of use and ease of learning.
A)True
B)False
Q2) User experience refers to minimizing the number of clicks or commands to go from one field to another.
A)True
B)False
Q3) There are three fundamental parts to a user interface: navigation mechanism,input mechanism and output mechanism.
A)True
B)False
Q4) Navigation design,input design and output design are _____________
A)Loosely coupled
B)Not related
C)Cohesive
D)Incidentally coupled
E)Tightly coupled
Q5) Capturing data at the source is highly recommended.
A)True
B)False
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Chapter 10: Program Design
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112 Flashcards
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Sample Questions
Q1) Which of the following cohesion types would be considered 'bad' for a program module?
A)Coincidental
B)Logical
C)Temporal
D)Procedural
E)Functional
Q2) In a structure chart,the purpose of a control couple is to:
A)Pass parameters from a subordinate module to the control module
B)Pass parameters from the control modules to a subordinate module
C)Pass data from a subordinate module to the control module
D)Pass data from the control module to a subordinate module
E)Chaperone the dance for programmers on the project
Q3) What is a 'top-down approach' and why is it important when designing programs?
Q4) Pseudocode is a technique similar to structured English and is used to communicate what needs to be written in a programming language.
A)True
B)False
Q5) What is the difference between transaction structures and transform structures on a structure chart?
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Chapter 11: Data Storage Design
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) Which is NOT a step in moving from a logical data model to a physical data model?
A)Change entities to tables (or files)
B)Change data flows to create / read / update / delete (CRUD)operations
C)Change Attributes to Fields
D)Add primary keys
E)Add foreign keys
Q2) Systems that support decision making will probably:
A)Do a lot of updating of data
B)Be transaction processing systems
C)Be audit files
D)Use Gantt charts
E)Usually just read data - and often in ad hoc ways
Q3) Mike is an analyst doing data storage design activities.He will probably want to make sure that the DFDs and the ERDs balance.
A)True
B)False
Q4) Files are paper files that have been scanned into PDF files for quicker access.
A)True
B)False
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Chapter 12: Moving Into Implementation
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Sample Questions
Q1) User documentation includes such things as logical ERDs,logical DFDs,use-cases,physical ERDs,physical DFDs and screen mockups.
A)True
B)False
Q2) One of the keys to successful project management is to monitor minor slippages in the schedule.
A)True
B)False
Q3) The process of coordinating a program as it changes through construction (like keeping files and programs in different places)is called:
A)Change control
B)Separation of duties
C)Judicial control
D)Scope creep
E)None of the above
Q4) Online documentation will probably be the dominant form of user documentation in the near future.
A)True B)False
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Chapter 13: Transition to the New System
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Sample Questions
Q1) Which of the following is a true statement about successful change?
A)the migration plan is not clear
B)the likelihood of successful change is increased when the cost of the transition to individuals who must change is low
C)there is a need for significantly different new skills
D)there is a strong possibility of disruptions in how the company has done business with the new system
E)the change agent is a newcomer who has been viewed as 'pushy' by potential adopters
Q2) The single most important factor in motivating a change is:
A)posting comments on a corporate blog
B)sending out an e-mail of reluctant and resistant adopters to everyone in the organization
C)providing clear and convincing evidence of the need for change
D)mandating that 'it must happen or else'
E)promising salary increases to upper management
Q3) Why is there generally some resistance to change?
Q4) Of direct and parallel conversion,parallel is the most risky.
A)True
B)False
Page 15
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Chapter 14: the Movement to Objects
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Sample Questions
Q1) In UML Class Diagrams,'generalizations'
A)Are illustrated with double dashed lines
B)Shows that one class (subclass)inherits from another class (superclass)
C)Come from extending use cases through normalization
D)Are fully defined versions of actors
E)Are all of the above
Q2) RUP stands for the Rational Unified Process.
A)True
B)False
Q3) The 'actor' in an UML use case diagrams:
A)is similar to an external entity on a DFD
B)is similar to a data store on a DFD
C)is similar to a process on a use case
D)is similar to polymorphism
E)is similar to encapsulation
Q4) A stick figure on UML Use Case Diagrams is called a 'Principal'.
A)True
B)False
Q5) An 'object' has two basic building blocks -- What are they?
Q6) What is 'encapsulation'?
Page 16
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