Introduction to Information Systems
Exam Materials
Course Introduction
Introduction to Information Systems provides students with a foundational understanding of how information systems are used in modern organizations to support operations, decision-making, and competitive advantage. The course covers key concepts such as the types and components of information systems, the role of hardware, software, data, and network technologies, as well as the societal and ethical implications of their use. Students will explore real-world applications, current trends, and challenges in the field, gaining insight into how information systems contribute to business processes and drive digital transformation across various industries.
Recommended Textbook
Business Driven Information Systems 5th Edition by Paige Baltzan
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12 Chapters
3251 Verified Questions
3251 Flashcards
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Page 2
Chapter 1: Management Information Systems: Business
Driven MIS
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342 Verified Questions
342 Flashcards
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Sample Questions
Q1) What is rivalry among existing competitors?
A)the ability of buyers to affect the price they must pay for an item
B)the suppliers' ability to influence the prices they charge for supplies (including materials, labor, and services)
C)high when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market
D)high when competition is fierce in a market and low when competitors are more complacent
Answer: D
Q2) If you were thinking about a washing machine as a system, which of the following represents the outputs?
A)the dirty clothes, water, and detergent
B)the clean clothes
C)the wash and rinse cycle
D)the light indicating that the washer is off balance and has stopped
Answer: B
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Chapter 2: Decisions and Processes: Value Driven Business
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330 Verified Questions
330 Flashcards
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Sample Questions
Q1) Which of the following is not included as part of a benchmark?
A)Benchmarks help assess how an MIS project performs over time.
B)When measured against MIS projects, benchmarks can provide feedback so managers can control the system.
C)Benchmarks help to establish baseline values the system seeks to attain.
D)All of these are correct.
Answer: D
Q2) A business process patent is a patent that protects a specific set of procedures for conducting a particular business activity.
A)True
B)False
Answer: True
Q3) Which of the following is considered an input in the systems thinking example of a TPS?
A)CRUD
B)calculate
C)report
D)source document
Answer: D
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Chapter 3: Ebusiness: Electronic Business Value
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357 Verified Questions
357 Flashcards
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Sample Questions
Q1) What is the Internet protocol web browsers use to request and display web pages using universal resource locators?
A)hypertext markup language
B)web browser
C)hypertext transport protocol
D)universal resource locator
Answer: C
Q2) What generates revenue each time a user clicks on a link to a retailer's website?
A)pay-per-click
B)pay-per-call
C)pay-per-conversion
D)All of these are correct.
Answer: A
Q3) Ecommerce is the buying and selling of goods and services over the Internet.Ecommerce refers only to online transactions.
A)True
B)False
Answer: True
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Chapter 4: Ethics and Information Security: Mis Business
Concerns: Module 2: Technical Foundations of MIS
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331 Verified Questions
331 Flashcards
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Sample Questions
Q1) What is a hacker who breaks into other people's computer systems and may just look around or steal and destroy information?
A)script kiddies
B)black-hat hacker
C)white-hat hacker
D)cracker
Q2) Multifactor authentication is the traditional security process, which requires a user name and passworD.
A)True
B)False
Q3) What is a small file deposited on a hard drive by a website containing information about customers and their web activities?
A)key logger
B)hardware key logger
C)cookie
D)adware
Q4) Identify the six epolicies organizations should implement to protect themselves.
Q5) Describe the relationships and differences between hackers and viruses.
Q6) Explain the ethical issues in the use of information technology.
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Chapter 5: Infrastructures: Sustainable Technologies
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298 Verified Questions
298 Flashcards
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Sample Questions
Q1) Business continuity planning identifies all critical business functions and the effect that a specific disaster may have upon them.
A)True
B)False
Q2) What stores, manages, and processes data and applications over the Internet rather than on a personal computer or server?
A)clean computing
B)cloud computing
C)upcycle
D)corporate social responsibility
Q3) A business impact analysis identifies all critical business functions and the effect that a specific disaster may have upon them.
A)True
B)False
Q4) A system is called available when it is not operating and cannot be used.
A)True
B)False
Q5) Explain MIS infrastructure and its three primary types.
Q6) Identify the environmental impacts associated with MIS.
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Chapter 6: Data: Business Intelligence
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401 Verified Questions
401 Flashcards
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Sample Questions
Q1) What processes and manages algorithms across many machines in a computing environment?
A)distributed computing
B)advanced analytics
C)analysis paralysis
D)data artist
Q2) What is stored in a dynamic catalog, or an area of a website that stores information about products in a database?
A)dynamic website
B)data-driven website
C)static information
D)dynamic information
Q3) A foreign key provides details about data.
A)True
B)False
Q4) Explain the four primary traits that determine the value of information.
Q5) Affinity determines values for an unknown continuous variable behavior or estimated future value.
A)True
B)False
Page 8
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Chapter 7: Networks: Mobile Business: Module 3: Enterprise
MIS
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303 Verified Questions
303 Flashcards
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Sample Questions
Q1) What is a domain name system (DNS)?
A)allows dynamic IP address allocation so users do not have to have a preconfigured IP address to use the network
B)converts IP addresses into domains, or identifying labels that use a variety of recognizable naming conventions
C)the efficient coexistence of telephone, video, and data communication within a single network, offering convenience and flexibility not possible with separate infrastructures
D)the integration of communication channels into a single service
Q2) What is war driving?
A)allows mobile voice calls to be made over broadband networks, creating-under the right network conditions-clearer audio and fewer dropped calls
B)the practice of tagging pavement with codes displaying where Wi-Fi access is available
C)deliberately searching for Wi-Fi signals while driving by in a vehicle
D)remotely controls smart phones and tablets, ensuring data security
Q3) Explain the different wireless network business applications.
Q4) Identify the challenges of business mobility.
Q5) Explain the different wireless network categories.
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Chapter 8: Enterprise Applications: Business Communications
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Sample Questions
Q1) A backward integration takes information entered into a given system and sends it automatically to all upstream systems and processes.
A)True
B)False
Q2) Analytical CRM provides customer segmentation, which divides a market into categories that share similar attributes such as age, location, gender, habits, and so on.By segmenting customers into groups, it becomes easier to create targeted marketing and sales campaigns, ensuring that you are not wasting resources marketing products to the wrong customers.
A)True
B)False
Q3) Customer order cycle time is the time it takes to manufacture a product and deliver it to the retailer.
A)True
B)False
Q4) Identify the three technologies that are reinventing the supply chain.
Q5) SCM, CRM, and ERP are all extended ERP components.
A)True
B)False
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Chapter 9: Systems Development and Project
Management: Corporateresponsibility
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311 Verified Questions
311 Flashcards
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Sample Questions
Q1) Interoperability is the capability of two or more computer systems to share data and resources, even though they are made by different manufacturers.
A)True
B)False
Q2) The systems development life cycle (SDLC) is the overall process for developing information systems, from planning and analysis through implementation and maintenance.
A)True
B)False
Q3) Which phase takes all the detailed design documents from the design phase and transforms them into the actual system?
A)testing phase
B)analysis phase
C)development phase
D)planning phase
Q4) User acceptance testing tests individual units or pieces of code for a system.
A)True
B)False
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Q5) Explain the business benefits associated with successful software development.
Chapter 10: Hardware and Software Basics
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Sample Questions
Q1) A desktop computer sits on, next to, or under a user's desk and is too large to carry around.The computer box is where the CPU, RAM, and storage devices are held with a monitor on top, or a vertical system box (called a tower) usually placed on the floor within a work area.
A)True
B)False
Q2) What detects the presence or absence of a mark in a predetermined place (popular for multiple-choice exams)?
A)magnetic ink character reader
B)optical-character recognition
C)optical-mark recognition
D)point-of-sale
Q3) What software handles contact information, appointments, task lists, and email?
A)preventive security software
B)personal information management software
C)crash-proof software
D)course management software
Q4) Identify the different computer categories and explain their potential business uses.
Q5) Define the relationship between operating system software and utility software.
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Chapter 11: Networks and Telecommunications
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Sample Questions
Q1) A WAN is a physical and data layer technology for LAN networking.
A)True
B)False
Q2) Which of the following represents the TCP/IP four-layer reference model?
A)application, Internet, transport, network interface
B)application, Internet, network interface, transport
C)application, transport, Internet, network interface
D)application, network interface, Internet, transport
Q3) What allows the management of networked nodes to be managed from a single point?
A)file transfer protocol (FTP)
B)simple mail transfer protocol (SMTP)
C)hypertext transfer protocol (HTTP)
D)simple network management protocol (SNMP)
Q4) What runs a network, steering information between computers and managing security and users?
A)client
B)server
C)peer-to-peer network
D)network operating system
Page 13
Q5) Compare the two types of network architectures.
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Knowledge-Glossary
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Sample Questions
Q1) What is a characteristic of a table?
A)field
B)table
C)record
D)key
Q2) A one-to-many relationship occurs between two entities in which an instance of one entity can be related to only one instance of a related entity.
A)True
B)False
Q3) What is a collection of related data elements?
A)field
B)table
C)record
D)key
Q4) What is composed of rows and columns that represent an entity?
A)field
B)table
C)record
D)key
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