Introduction to Human Resource Management
Pre-Test Questions
Course Introduction
Introduction to Human Resource Management provides students with a foundational understanding of the principles, policies, and practices involved in effectively managing people within organizations. This course explores key HR functions including recruitment, selection, training, performance management, compensation, legal compliance, and employee relations. Emphasis is placed on the strategic role of HR in supporting organizational goals, the challenges of a diverse and global workforce, and the ethical considerations in HR decision-making. Students will engage with real-world scenarios and case studies, developing skills necessary to address contemporary HR issues and contribute positively to workplace culture and productivity.
Recommended Textbook
Managing Human Resources 16th Edition by Scott
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16 Chapters
2272 Verified Questions
2272 Flashcards
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A. Snell
Chapter 1: The Challenge of Human Resources Management
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Globalization is really of interest to_________ companies.
A) service
B) consumer product
C) large
D) all
Answer: D
Q2) Free trade agreements stir fierce debate,especially when it comes to____________.
A) equal employment opportunities for women
B) jobs
C) proprietary technology
D) information exchange
Answer: B
Q3) Understanding the organization's customers and economic and financial capabilities is a part of which of the following competencies required of HR managers?
A) personal credibility
B) HR mastery
C) business mastery
D) change mastery
Answer: C
Page 3
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Chapter 2: Strategy and Human Resources Planning
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104 Verified Questions
104 Flashcards
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Sample Questions
Q1) Trend analysis relies on a single factor to predict employment needs.
A)True
B)False Answer: True
Q2) According to 7-S framework analysis,which of following is NOT in the "Hard S" category?
A) strategy
B) shared values
C) structure
D) system Answer: B
Q3) Shared values act as a guiding parameter for strategic planning.
A)True
B)False Answer: True
Q4) In unionized firms,layoffs are typically based on performance.
A)True
B)False Answer: False
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Chapter 3: Equal Employment Opportunity and Human Resources Management
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142 Verified Questions
142 Flashcards
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Sample Questions
Q1) The Immigration Reform and Control Act requires employers to verify the legal right of applicants to work in the U.S.
A)True
B)False
Answer: True
Q2) The work of the Equal Employment Opportunity Commission consists of formulating EEO policy and approving litigation involved in maintaining equal employment opportunity.
A)True
B)False
Answer: True
Q3) Title VII of the Civil Rights Act prohibits discrimination on the basis of race,color,religion,sex,or age.
A)True
B)False
Answer: False
Q4) The BFOQ exception does not apply to discrimination based on national origin. A)True
B)False
Answer: False
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Chapter 4: Job Analysis and Job Design
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) The major advantage of the compressed workweek involves federal laws regarding overtime.
A)True
B)False
Q2) A job specification is:
A) a group of related activities and duties.
B) the different duties and responsibilities performed by one employee.
C) a statement of the knowledge,skills,and abilities required to perform work.
D) a statement of the tasks,duties and responsibilities associated with work.
Q3) If the criteria used to hire and evaluate employees are vague and not job-related,employers are less likely to find themselves being accused of discriminating against the members of protected classes.
A)True
B)False
Q4) Identify and explain the various sections of a job description.
Q5) Discuss the different forms of employee teams.
Q6) Suggest some proven strategies for securing different types of flexible work arrangements?
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Chapter 5: Expanding the Talent Pool: Recruitment and Careers
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143 Verified Questions
143 Flashcards
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Sample Questions
Q1) Employability refers to:
A) the skills and support needed to find a job
B) the process of de-selecting candidates not suited to a particular position
C) completing assessment center activities
D) organizational benefit from developing a training program
Q2) The area of employment that is slowest to respond to affirmative action appeals is:
A) the advancement of women to top management positions
B) the advancement of minorities to middle and top management positions
C) the advancement of female single parents
D) the advancement of minorities to first level supervisor
Q3) Walk-in job seekers seeking jobs that pay hourly wages are common in larger organizations.
A)True
B)False
Q4) Career networking is a formal process conducted by mentors outside the employee's organization.
A)True
B)False
Q5) What can managers do to improve the effectiveness of external recruitment?
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Chapter 6: Employee Selection
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174 Verified Questions
174 Flashcards
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Sample Questions
Q1) Construct validity refers to the extent to which a selection tool measures a trait,such as intelligence and anxiety.
A)True
B)False
Q2) A type of interview that allows the firm to immediately compare answers to the ideal candidate or profile without the problems of impression management experienced in face-to-face meetings is:
A) video interview
B) computer interview
C) panel interview
D) structured interview
Q3) A ratio of 0.10,for example,means that ___ percent of the applicants will be selected.
A) .1 percent
B) 1 percent
C) 10 percent
D) 90 percent
Q4) It is inappropriate to ask men if they are married or have children.
A)True
B)False
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Chapter 7: Training and Development
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147 Flashcards
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Sample Questions
Q1) Organization analysis,task analysis,and person analysis are all part of what phase of the system model?
A) training and development phase
B) analysis phase
C) needs assessment phase
D) evaluation phase
Q2) The most common method of training evaluation is assessing participant: A) results
B) reactions
C) behavior
D) learning
Q3) Why is ethics training becoming more prevalent in companies?
Q4) The primary drawback of teleconferencing and videoconferencing training programs is that the participants are limited to interacting solely with the instructor.
A)True
B)False
Q5) Explain the four components involved in designing a training program.
Q6) On-the-job training (OJT)has three drawbacks.Briefly discuss these and the possible solutions suggested by experts in the field.
Page 9
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Chapter 8: Performance Management and the Employee
Appraisal Process
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160 Verified Questions
160 Flashcards
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Sample Questions
Q1) Because the appraisal interview is for developmental purposes,the interviewer rather than the employee should spend the majority of the time talking.
A)True
B)False
Q2) An appeals process is only necessary for administrative appraisals.
A)True
B)False
Q3) Criterion deficiency refers to the extent to which the standards of an appraisal relate to the strategic objectives of the organization in which they are applied.
A)True
B)False
Q4) Self assessment is useful to ensure the employee knows against what criteria he or she is evaluated,eliminating surprises.
A)True
B)False
Q5) Performance is a function of ability,environment and motivation. A)True
B)False
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Chapter 9: Managing Compensation
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166 Verified Questions
166 Flashcards
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Sample Questions
Q1) The concept that employees should exert greater work effort if they have reason to expect it will result in a valued reward forms the basis of:
A) expectancy theory
B) equity theory
C) instrumentality
D) internal equity
Q2) The consumer price index tracks the change in price over time of a "market basket" of goods and services.
A)True
B)False
Q3) Wages paid above the range maximum are called blue square rates.
A)True
B)False
Q4) When employees are paid according to the skills and knowledge they have rather than the specific jobs they perform,they are paid according to competence-based compensation.
A)True
B)False
Q5) What are some of the factors that can influence wage rates in a firm?
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Chapter 10: Pay-For-Performance: Incentive Rewards
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) The operation of a merit pay plan depends on the effectiveness of the performance appraisal system.
A)True
B)False
Q2) The percentage of cash compensation paid out in commissions is called a draw. A)True
B)False
Q3) Major advantages of piecework systems are that the wage payment is simple to compute and the organization can predict labor costs with reasonable accuracy.
A)True
B)False
Q4) Team incentive bonuses may be paid out in all of the following ways except:
A) distributed equally among team members
B) distributed in proportion to each member's base pay
C) distributed in proportion to each member's relative contribution to the team
D) distributed on the basis of individual performance appraisal
Q5) Under a straight commission plan sales people may be allowed a salary draw. A)True
B)False
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Chapter 11: Employee Benefits
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146 Flashcards
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Sample Questions
Q1) The amount of survivors' insurance benefits paid by Social Security: A) is based on the cause of death
B) is based on a formula that takes into consideration the number of remaining years the deceased worker had to work until retirement
C) is fixed by law and adjusted only by the cost-of-living D) is based on the worker's lifetime earnings covered by Social Security
Q2) In a defined-contribution pension plan,the amount an employee is to receive upon retirement is specifically set forth.
A)True
B)False
Q3) Most companies require their employees to take either take their vacation days by the end of the year or forfeit them.
A)True
B)False
Q4) Describe some of the ways employers have been trying to contain health insurance costs.
Q5) Explain why an organization may choose to develop a cafeteria benefits plan for its employees.
Q6) Why have 401(k)plans become so popular?
Page 13
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Chapter 12: Promoting Safety and Health
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133 Verified Questions
133 Flashcards
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Sample Questions
Q1) Typically,OSHA inspectors arrive at a work site unannounced and ask for a meeting with a representative of the employer.
A)True
B)False
Q2) In a survey by the University of Chicago's National Opinion Research Center,____ of employees "agree" or "strongly agree" that safety and health conditions where they work are good.
A) 12 percent
B) 48 percent
C) 71 percent
D) 92 percent
Q3) The requirements for federal contractors to take steps to ensure a drug-free workplace is found in:
A) the Occupational Safety and Health Act.
B) the Drug-Free Workplace Act.
C) Executive Order 11246.
D) the Toxic Substances Control Act.
Q4) Briefly discuss the power of OSHA with respect to citations and penalties.
Q5) Discuss the four major factors that impact employee stress.
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Chapter 13: Employee Rights and Discipline
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141 Flashcards
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Sample Questions
Q1) The expectations of fair exchange of employment obligations between an employee and employer is referred to as:
A) employment-at-will
B) a no-win situation for employees
C) a Catch-22 situation for employers
D) psychological contract
Q2) Which of the following is the dominant principle governing private-sector employment relationships?
A) the employment-at-will principle
B) the job-as-property doctrine
C) implied contract rules
D) implied covenant rules
Q3) A unionized employee is likely to use which of the following complaint procedures?
A) a step-review system
B) a hearing officer complaint system
C) a grievance procedure
D) a peer-review procedure
Q4) What are the key components of a good disciplinary model?
Q5) Compare and contrast employee rights and employment-at-will.
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Chapter 14: The Dynamics of Labor Relations
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181 Verified Questions
181 Flashcards
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Sample Questions
Q1) Around _____ of the unfair labor practice cases filed with the NLRB prove that labor rights have been violated.
A) 4 percent
B) 21 percent
C) 36 percent
D) 51 percent
Q2) The general label given to the goals of American labor organizations such as pay,benefits,job security,and working conditions is:
A) business unionism
B) reform unionism
C) interest-based unionism
D) protective unionism
Q3) The term "business unionism" can be applied to the goals of the American labor organizations.
A)True
B)False
Q4) A boycott is a refusal to cross a union picket line.
A)True
B)False
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Chapter 15: International Human Resources Management
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126 Verified Questions
126 Flashcards
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Sample Questions
Q1) China has:
A) one union
B) two unions
C) three unions
D) four unions
Q2) The ____ system of apprenticeship is one of the best in Europe.
A) British
B) Irish
C) Dutch
D) German
Q3) A corporation that attempts to simultaneously achieve local responsiveness and global efficiency is a/an ____ corporation.
A) transnational
B) international
C) multinational
D) global
Q4) Discuss the five essential elements of training and development programs and how they prepare employees for working internationally.
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Chapter 16: Creating High Performance Work Systems
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Most high-performance work systems focus their training efforts on ensuring that employees have the skills necessary to assume a greater degree of responsibility.
A)True
B)False
Q2) Regardless of the time available to implement a high-performance work system,the use of ____ helps keep everyone on track and prevents the system from bogging down.
A) top-management directives
B) a transition structure
C) employee involvement
D) empowerment
Q3) The principle of shared information is part of the implementation of a command and control organizational system.
A)True
B)False
Q4) The HR scorecard helps managers assess the strategic alignment of their work systems.
A)True
B)False
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