Introduction to Human Communication Practice Exam
Course Introduction
Introduction to Human Communication explores the fundamental principles and processes of human communication, examining how people create, transmit, and interpret messages in a variety of contexts. Topics include verbal and nonverbal communication, listening, interpersonal relationships, small group dynamics, public speaking, and intercultural communication. Through interactive activities and analysis, students develop effective communication skills, gain insights into the role of communication in society, and learn to navigate and resolve communication challenges in both personal and professional environments.
Recommended Textbook
Communication in Our Lives 7th Edition by Julia T. Wood
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Chapter 1: The World of Communication
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Q1) Cultural differences play a relatively unimportant role in interpersonal communication.
A)True
B)False
Answer: False
Q2) If Jacob,Bobby's supervisor,tells Bobby to "get lost," why would Bobby feel as though his supervisor may see him as inferior and dislike his work?
A)The content level of meaning indicates that Jacob probably isn't serious.
B)The relationship level of meaning probable indicates that Jacob isn't joking when he says "get lost."
C)"Get lost" is a phrase that people use but don't really mean.
D)There is no reason for Bobby to get offended.
E)The content level of meaning indicates that Jacob is mean.
Answer: B
Q3) Feedback in the communication process can be either intentional or unintentional.
A)True
B)False
Answer: True
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3
Chapter 2: Perception and Communication
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Q1) A person's point of view as it is influenced by social circumstances is called the person's ____________________.
Answer: standpoint
Q2) Self-indication occurs when we point out certain things to ourselves.
A)True
B)False
Answer: True
Q3) Jason passes Greg in the residence hall lobby and says hi. Greg does not say hi back. Jason expected Greg to say hello in return. Jason's expectation refer to?
A)personal constructs
B)scripts
C)schemata
D)schemata.
E)person-centeredness .
Answer: B
Q4) ____________________ is the process of selecting,organizing and interpreting people,objects,events,situations and activities.
Answer: Perception
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Chapter 3: Communication and Personal Identity
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Q1) Which of the following is/are guidelines for encouraging personal growth as a communicator?
A)Make a strong commitment to help improve others.
B)Gain knowledge as a basis for personal change.
C)Set goals that are based on our ideals.
D)Seek out the perspective others have of you.
E)All of these choices are guidelines for encouraging personal growth as a communicator.
Answer: B
Q2) ____________________ are patterns of parenting that teach us who we and others are and how to relate to others.
Answer: Attachment styles
Q3) Family members use direct definitions
A)relay gender stereotypes and expectations.
B)respond to children's behaviors.
C)relay positive labels which enhance self-esteem.
D)
E)all of the above
Answer: E
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Page 5
Chapter 4: Listening Effectively
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Q1) Literal listening is an effective form of listening because it focuses primarily on the content of the message.
A)True
B)False
Q2) Responses,such as "Tell me more," "Really?" and "Go on," that a listener makes to the speaker's thoughts and feelings are called ____________________.
Q3) As soon as the news program begins an interview with the President of the United States,Dolores quits paying attention and she mumbles to herself,"I already know everything he has to say and I don't want to hear it again." Dolores ability to listen is being hindered by
A)message overload.
B)prejudgment.
C)preoccupation.
D)message complexity.
E)noise.
Q4) Our ability to receive messages may decline when we are fatigued.
A)True
B)False
Q5) ____________________ is an active,complex process of engaging with messages.
Page 6
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Chapter 5: The Verbal Dimension of Communication
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Q1) Which of the following is a constitutive communication rule?
A)Smiling shows respect and friendliness.
B)Do not address elders by their first names.
C)Do not talk in church.
D)Avoid talking about finances or politics when meeting new people.
E)Do not raise your voice when angry.
Q2) Which of the following is a suggestion for enhancing effectiveness in verbal communication?
A)Use the most complex language you know so that you sound informed.
B)Own your feelings and thoughts.
C)Seek to talk more than your conversational partner.
D)Use abstract language as often as possible.
E)Engage about evenly in I language and you language.
Q3) Which of the following is the single most important guideline for effective verbal communication?
A)Engage in the dual perspective.
B)Own your feelings and thoughts.
C)Respect what others say about their feelings and ideas.
D)Strive for accuracy and clarity.
E)Engage about evenly in I language and you language.
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Chapter 6: The Nonverbal Dimension of Communication
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Q1) Nonverbal communication is more continuous than verbal communication.
A)True
B)False
Q2) Which of the following is the first of our senses to develop?
A)sight
B)smell
C)touch
D)hearing
E)speech
Q3) We can signal friendliness by laughing.This type of behavior is an example of
Q4) Nonverbal behaviors are keen indicators of whether we feel positive or negative about others.
A)True
B)False
Q5) The study of physical touch is called ____________________.
Q6) Discuss how paralanguage can be used to communicate meaning.
Q7) How we dress can affect the image we have of ourselves.
A)True
B)False
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Chapter 7: Communication and Culture
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Q1) Tolerance is a response in which we accept and approve differences between us and other social groups.
A)True
B)False
Q2) Patterns of communication reflect cultural values and perspectives.
A)True
B)False
Q3) September 11th can be considered a cultural calamity for the United States.
A)True
B)False
Q4) Recognizing that a Japanese person doesn't hold eye contact is an example of which response to diversity?
A)tolerance
B)respect
C)ethnocentrism
D)understanding
E)acceptance
Q5) Cultures are usually stable,with very little change over time.
A)True
B)False
Page 9
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Chapter 8: Communication in Personal Relationships
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Q1) Intimate partner violence tends to follow a predictable cycle.Using specific examples,describe this cycle.
Q2) ____________________ negotiates a compromise in which each dialectical need is met to an extent but neither is full satisfied.
Q3) Which of the following is a way to manage dialectics,according to your text?
A)neutralization
B)separation
C)segmentation
D)reframing
E)all of these choices
Q4) What we put into relationships that cannot be retrieved if the relationships end are called ____________________.
Q5) The development of a relational culture is part of the navigation stage of romantic relationships.
A)True
B)False
Q6) A private world of rules,understandings,meanings,and patterns of interacting that partners create for their relationship is known as ____________________.
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Chapter 9: Communication in Groups and Teams
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Q1) In which of the following ways is a team distinct from a group?
A)Teams have individuals with diverse skills/experiences and develop greater interdependence.
B)Teams consist of individuals who are interdependent yet have degrees of similarity among members.
C)Teams have greater thoroughness and work faster.
D)Teams have smaller sizes and tend to be more thorough.
E)Teams work faster and do not develop groupthink
Q2) Another name for dysfunctional communication is known as _______________.
Q3) All groups are teams,but not all teams are groups.
A)True
B)False
Q4) Power is the ability to empower others to reach their goals.
A)True
B)False
Q5) The most cohesive groups are the most successful ones.
A)True
B)False
Q6) The ability to influence others is called ____________________.
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Q7) The degree of closeness among members is referred to as ____________________.
Chapter 10: Communication in Organizations
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Q1) ____________________ consists of the ways of thinking,acting,and understanding work that is shared in a company.
Q2) Although organizations are different they have a common vocabulary.
A)True B)False
Q3) Describe the role of stories for shaping and maintaining organizational culture.Give an example of how a story played a role in an organization of which you have been a member.
Q4) To effectively participate in an organization you must not compromise. A)True
B)False
Q5) When Julia came to work for her company the presentation on how the company was founded is an example of a corporate story.
A)True B)False
Q6) ____________________ communication is peer to peer communication in an organization.
Q7) ____________________ serve to establish and sustain organizational culture through the use of narratives.
Page 12
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Chapter 11: Media and Media Literacy
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Q1) Having access means having the capacity to own and use televisions,tablets,computers,smartphones,and so on.
A)True
B)False
Q2) The three implications of digitization are
A)convergence,nearly instant speed,and ease of manipulation.
B)convergence,mainstreaming,and resonance.
C)mainstreaming,convergence,and ease of manipulation.
D)resonance,gatekeeping,and nearly instant speed.
E)creation of digital divide,nearly instant speed,and ease of manipulation.
Q3) Advertisers and political groups function as gatekeepers for the media.
A)True
B)False
Q4) Small electronic packets of information about users that the advertisers store in users' personal browsers are known as A)data.
B)cookies.
C)spyware.
D)malware.
E)media.
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Chapter 12: Planning Public Speaking
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Q1) A thesis statement is the main idea of an entire speech.
A)True
B)False
Q2) "To persuade my audience not to text and drive," is an example of a(n)____________________.
Q3) ____________________ audience analysis seeks information about listeners that relate directly to the speaker's topic and purpose.
Q4) General features common to a group of listeners are determined through ____________________ audience analysis.
Q5) James Winans,a professor of communication,described public speaking as A)communication from one to many.
B)linear communication.
C)enlarged conversation.
D)large group communication.
E)heightened conversation.
Q6) Speeches to ____________________ have the primary objective to interest,amuse,or please listeners.
Q7) A(n)____________________ statement is the main idea of an entire speech.
Q8) Effective public speaking is much like ____________________.
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Chapter 13: Researching and Developing Support for Public Speeches
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Q1) Surveys are useful because there may not be published research on something important to your speech.
A)True
B)False
Q2) A pie chart is a good way to show A)trends.
B)contrasts and proportions.
C)complex concepts.
D)unfamiliar topics.
E)to a verbal message.
Q3) Speakers often tell a story because they don't like using other types of support.
A)True
B)False
Q4) Name four types of examples you can use in your public speech and explain how each can support your ideas and/or claims.
Q5) Statistics do not enhance speaker credibility. A)True
B)False
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Q6) ____________________ are exact citations of statements made by others.
Chapter 14: Organizing and Presenting Public Speeches
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Q1) "In my speech I will demonstrate that there are clear parallels between the study of natural sciences and study of humanities." This thesis sentence suggests which organizational patterns?
A)time
B)spatial
C)motivated sequence
D)comparative
E)topical
Q2) Anxiety about public speaking can also be called ____________________.
Q3) Transitions are words or sentences that connect ideas and main points in a speech.
A)True
B)False
Q4) Transitions are vital to effective public speaking.
A)True
B)False
Q5) Describe the four methods for reducing communication apprehension suggested by your text.
Q6) Words and phrases that connect ideas in a speech are called
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Chapter 15: Informative Speaking
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Q1) "Now that we have discussed the first point,I'd like to move on to the second one," is an example of a(n)____________________.
Q2) To be effective in informing listeners,informative speeches must include supporting material that is both ____________________ and ____________________.
Q3) The statement,"I want each of you to smell the berries I'm handing out" is an example of ____________________.
Q4) When trying to limit the number of information you present during a speech to enhance learning and retention,how many points should you strive for?
A)two to three
B)two to four
C)three to four
D)three to five
E)five
Q5) For an informative speech to be effective,speakers should be motivated to want what the audience offers.
A)True
B)False
Q6) Discuss the four differences between informative and persuasive speeches.
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Chapter 16: Persuasive Speaking
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Q1) You begin your speech by stating that "global temperature is melting ice in Antarctica." You then provide examples that illustrate how the entire planet is experiencing a rise in global temperature.This choice to organize your information in this way is an example of what type of reasoning?
A)deductive
B)inductive
C)warrant
D)claim
E)qualifier
Q2) ____________________ is enacted when a speaker tells listeners about ideas that oppose those of the speaker and speaker also refutes the opposing ideas.
Q3) ____________________ is willingness to believe a person or trust what a person says.
Q4) Responding to questions fairly and with an open mind can increase credibility. A)True
B)False
Q5) "If all your friends jumped off a roof,would you?" This statement is an example of
Q6) ____________________ is the evidence that supports claims.
Page 18
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Chapter 17: Interviewing
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Q1) "Can you tell me a little about yourself?" is an example of A)an open question.
B)a closed question.
C)a mirror question.
D)a summary question.
E)a leading question.
Q2) The interview style in which interviewees have the greatest potential control is A)mirror.
B)distributive.
C)authoritarian.
D)stress.
E)problem solving.
Q3) In employment interviews,there are periods of information giving and information getting.
A)True
B)False
Q4) Loaded questions are sometimes good to ask because they can reveal the true viewpoints of the interviewee.
A)True
B)False
Page 19
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