Introduction to Human Communication Exam Preparation Guide
Course Introduction
Introduction to Human Communication explores the fundamental processes and principles of communication in both personal and professional contexts. The course examines how humans create, transmit, receive, and interpret messages through verbal, nonverbal, and written forms. Students will learn about key theories, models, and barriers to effective communication, as well as practical skills for improving interpersonal, group, and intercultural communication. Emphasis is placed on the role of communication in shaping relationships, identity, culture, and society, providing students with essential tools for success in a variety of real-world settings.
Recommended Textbook
Human Communication in Society 3rd Edition by Jess K. Alberts
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14 Chapters
555 Verified Questions
555 Flashcards
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Chapter 1: Introduction to Human Communication
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) _____ is the term used to describe how all individual members of the same culture do not think and behave in the same manner.
A) Dynamic
B) Heterogeneous
C) Unique
D) Homogeneous
Answer: B
Q2) The symbols we use e.g., words and gestures) to communicate are arbitrary.
A)True
B)False
Answer: True
Q3) The use of an X to indicate that one should avoid a certain behavior such as an X through a picture of a cigarette to indicate no smoking) is an example of A) a symbol.
B) encoding.
C) decoding.
D) verbal communication.
Answer: A
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Chapter 2: Perspectives on Human Communication
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Critical scholars generally use quantitative methods.
A)True
B)False
Answer: False
Q2) The _____ approach views reality as subjective and material.
A) social science
B) interpretive
C) critical
D) postmodern
Answer: C
Q3) The _____ approach to communication research and study focuses on the role of power in communication exchanges.
A) social science
B) interpretive
C) critical
D) post-modern
Answer: C
Q4) The analysis of popular culture texts is common within the _____ tradition. Answer: critical
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Chapter 3: Communicating Identities
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Sample Questions
Q1) The idea that most people would be happier in the best house in a not-so-nice neighborhood than they would be in the worst house in a really nice neighborhood is an example of the way _____ can influence our identities.
A) the generalized other
B) social comparisons
C) self-fulfilling prophecies
D) significant experiences
Answer: B
Q2) Ethnic identity is based upon _____ groups, while racial identity is based upon _____ groups.
A) social; genetic B) genetic; social
C) religious; biological
D) biological; religious
Answer: A
Q3) Describe the factors that can create a mismatch between how you see yourself and how others do.
Answer: Answers will vary but will address feedback from others, outdated self-image, and recognition from others.
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Page 5
Chapter 4: Communicating, Perceiving, and Understanding
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Sample Questions
Q1) Provide examples to illustrate the attributions associated with this concept.
Q2) Your _____ refers to the specific position you hold in a society.
Q3) This is an example of the _____ function of prejudice.
A) value-expressive
B) ego-defensive
C) power-expressive
D) social-expressive
Q4) Describe the two functions that prejudice serves.Provide examples of each.
Q5) Categorization is inherent to all languages.
A)True
B)False
Q6) Angela's negative feelings or _____ toward gay people leads her to believe that they should not be allowed to marry.
A) stereotype
B) ethnocentrism
C) prejudice
D) social comparison
Q7) When people categorize others, they typically also assign a _____ to them.
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Q8) Identify and give an example of three ways that you can improve your perception skills.
Chapter 5: Verbal Communication
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Sample Questions
Q1) Provide examples to support your argument.
Q2) Cocultural theory argues that
A) some people in a culture are more privileged than others.
B) privileged people control/affect language and communication norms.
C) people who don't conform to language/communication norms are often disadvantaged.
D) all of these.
Q3) Defining the word "home" as a place of warmth, comfort, and safety is an example of _____ type of semantic meaning.
A) denotative
B) literal
C) connotative
D) symbolic
Q4) If you invite some friends to dinner, _____ function of language is being used.
A) instrumental
B) personal
C) heuristic
D) interactional
Q5) Describe the four assumptions of cocultural theory in terms of the relationship between language and power.
7
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Chapter 6: Nonverbal Communication
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Sample Questions
Q1) His interviewer's expectations for appropriate _____ behavior are violated.
A) chronemic
B) haptic
C) kinesic
D) proxemic
Q2) Interacting with grocery clerks, sales clerks, or coworkers is likely to occur at the _____ distance.
A) intimate
B) personal
C) social
D) public
Q3) Space between interactants may communicate intimacy or power.
A)True
B)False
Q4) Prejudice may be communicated nonverbally through all of the following EXCEPT A) not looking at people when they talk.
B) refusing to touch their skin.
C) giving another person an excessively wide berth while sharing a sidewalk.
D) making someone wait when you are busy.
Q5) _____ are gestures that stand for a specific verbal meaning.
Page 8
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Chapter 7: Listening and Responding
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Sample Questions
Q1) This is an example of which of the following listening styles?
A) action-oriented
B) content-oriented
C) people-oriented
D) time-oriented
Q2) Listening skills may diminish for _____ people.
Q3) Supportive listening can be developed by eliminating distractions, such as cell phones, music, or television, in an interpersonal interaction.
A)True
B)False
Q4) Which of the following is NOT one of the four stages of listening?
A) sensing
B) hearing
C) evaluating
D) responding
Q5) All of the following are results of good listening EXCEPT
A) improved health.
B) strong professional relationships.
C) more satisfying personal relationships.
D) more enjoyment of your life.
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Chapter 8: Communicating Across Cultures
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Sample Questions
Q1) Which aspect of cultural values does she characterize?
A) individualist orientation
B) collectivistic orientation
C) preferred personality
D) human value orientation
Q2) The predominant values preferred by a cultural group are the values held by every person in that group.
A)True
B)False
Q3) Which dialectic may help us understand this situation?
A) cultural-individual
B) personal-contextual
C) differences-similarities
D) history/past-present/future
E) privilege-disadvantage
Q4) Kai is a border dweller through _____.
A) travel
B) socialization
C) relationships
D) assimilation
Page 10
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Chapter 9: Communicating in Close Relationships
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Sample Questions
Q1) In which of the following ways are close relationships different from casual relationships?
A) People in close relationships see one another as irreplaceable.
B) People in close relationships expect their relationships to endure over time.
C) People in close relationships experience a higher level of intimacy.
D) All of these.
Q2) The model of relationship development that describes people's relationship as changing based on important positive and negative events in their relationship is called the _____model.
A) dialectical
B) turning point
C) whirlwind vs. friendship
D) stage
Q3) Her jealousy is a result of
A) poor communication skills.
B) gender differences.
C) insecurity.
D) power imbalances.
Q4) The third most frequent relational termination strategy is _____.
Q5) They are utilizing the _____ maintenance strategy.
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Chapter 10: Small Group Communication
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Sample Questions
Q1) Present a scenario of ineffective communication in this context and give three ways that you could adjust the scenario to be more effective.
Q2) _____ is an influence relationship among leaders and followers who intend changes and outcomes that reflect their shared purposes.
Q3) What specific task role is he taking on here?
A) opinion seeker
B) coordinator
C) orienter
D) information seeker
Q4) Which of the following is a component of shared leadership within functional theory?
A) All members are equal partners.
B) All share a common purpose or goal.
C) All work together in complex, real-world situations.
D) All of the above are components of shared leadership.
Q5) What are the three ethical relational guidelines to working in a small group? Provide an example for each as you consider upcoming group work.
Q6) _____ communication is communication that is purpose-driven.
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Page 12
Chapter 11: Communicating in Organizations
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Sample Questions
Q1) The maintenance function of organizations preserves the stability of existing systems.
A)True
B)False
Q2) There tends to be very little overlap in terms of the various functions of organizations.
A)True
B)False
Q3) Instituting a suggestion box at an organization is an example of the _____ function of organization.
A) production
B) maintenance
C) structure
D) innovation
Q4) In terms of the semantic-information distance, this is an example of A) perceptual distancing.
B) upward distortion.
C) compliance gaining.
D) vertical miscommunication.
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Page 13
Chapter 12: Rhetorical Communication
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Sample Questions
Q1) Which of the following can be counted as a rhetor?
A) individual voters
B) the Catholic Church
C) the president
D) any of these are correct
Q2) An ethical rhetorician will be willing to speak out in public if another rhetor communicates in a way to dehumanize or demeans others.
A)True
B)False
Q3) The arena in which deliberative decision making occurs through the exchange of ideas and arguments is called
A) public agenda.
B) public arena.
C) public square.
D) public sphere.
Q4) An ethical rhetorician is firm in his/her beliefs and does not need to change their mind.
A)True
B)False
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Chapter 13: Mass Media and Communication
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34 Verified Questions
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Sample Questions
Q1) The Federal Communications Commission is more likely to fine a broadcaster for airing indecent programming as opposed to violent programming.
A)True
B)False
Q2) Examining the correlation between an audience's perception of reality and media coverage of those perceptions is the focus of A) uses and gratifications.
B) cultivation theory.
C) agenda setting research.
D) linear model research.
Q3) The amount of coverage of particular identities, such as White athletes, is one way that the media favors some identities over others.
A)True
B)False
Q4) _____ is the message of a television show, advertisement, or movie.
Q5) The Hays Code, which governs media content, is still in effect today.
A)True B)False
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Chapter 14: Communication and New Technologies
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34 Flashcards
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Sample Questions
Q1) According to media richness theory, email is "leaner" than communicating using a webcam.
A)True
B)False
Q2) Projecting a false identity, also called _____, is possible with CMC.
Q3) The fact that new media usually lacks the other person's gestures, facial expressions, and sighs is indicative of _____.
A) asynchronicity
B) filtering
C) nonverbal deficits
D) none of the above
Q4) Women are more likely to use social networking sites and play online video games than men.
A)True
B)False
Q5) Asynchronicity is unhelpful and hinders effective communication.
A)True
B)False
Q6) Some studies indicate that 25-30 percent of minors are involved in _____, an online "bad behavior."
Page 16
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