Introduction to Hospitality Industry Law Test
Bank
Course Introduction
Introduction to Hospitality Industry Law provides students with a foundational understanding of the legal principles and regulations that govern the hospitality sector, including hotels, restaurants, and tourism-related businesses. The course covers essential topics such as contracts, liability, employment law, safety, licensing, and consumer rights, emphasizing real-world applications and case studies relevant to hospitality operations. By exploring legal obligations and risk management strategies, students gain the knowledge needed to navigate legal challenges while ensuring compliance and protecting their organizations in a dynamic industry environment.
Recommended Textbook
Hotel Restaurant and Travel Law 7th Edition by Karen Morris
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16 Chapters
641 Verified Questions
641 Flashcards
Source URL: https://quizplus.com/study-set/1174
Page 2
Chapter 1: Introduction to Contemporary Hospitality Law
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23223
Sample Questions
Q1) A business that affects more than one state is _________________________ commerce.
Answer: interstate
Q2) Common law can be modified by statute.
A)True
B)False
Answer: True
Q3) The four elements to look for when reading a case are ____________________, ____________________, ____________________, and ____________________.
Answer: Facts, issue, decision, reasoning
Q4) In a criminal case, who pays for the plaintiff's attorney?
A) The victim of the crime
B) The police
C) The government
D) The defendant
Answer: C
Q5) A case titled Boris Napow v. Jerry Cribo is a civil case. A)True
B)False
Answer: True
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Chapter 2: Legal Procedures: Journey of a Case Through the Courts
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) The consequence for a defendant failing to respond to a complaint is a default judgment.
A)True
B)False Answer: True
Q2) Most cases end up in trial.
A)True
B)False Answer: False
Q3) A defendant made a successful motion to have a case dismissed because the court lacked jurisdiction. True or false: The plaintiff can restart the case in a court that does have jurisdiction.
A)True
B)False Answer: True
Q4) The court with the authority to hear cases involving wills is
Answer: Surrogate's court
4
Q5) The document that commences the lawsuit is called a
Answer: complaint
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Page 5
Chapter 3: Civil Rights and Hospitality Businesses
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23225
Sample Questions
Q1) Age, like race and religion, is a classification protected by the law in places of public accommodation.
A)True
B)False
Answer: False
Q2) The powers given to the federal government in the Constitution are the _________________________.
Answer: delegated powers
Q3) Which of the following types of establishment was barred from discrimination based on race by the Civil Rights Act of 1964?
A) A bar
B) A YMCA
C) A store
D) A hospital
Answer: B
Q4) The Fourteenth Amendment to the Constitution prevents certain types of discrimination based on ____________________.
Answer: sex
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Page 6
Chapter 4: Contract Law and the Hospitality Industry
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23226
Sample Questions
Q1) Which of the following involves an intention to mislead?
A) Fraud
B) Innocent misrepresentation
C) Mistake
D) Breach of contract
Q2) Mutuality is established by an offer and an ____________________.
Q3) Andrea had reservations at a hotel but, because it overbooked, she was forced to stay elsewhere. The only hotel in town with vacancies was more expensive. Rather than return home, Andrea took a room in that hotel. For which of the following is the first hotel liable to reimburse Andrea?
A) Mental anguish suffered by Andrea.
B) The amount Andrea had to pay at the second hotel in excess of the cost of the room at the first hotel.
C) The full hotel bill paid by Andrea at the second hotel.
D) None of the above; the hotel does not have any liability in this situation.
Q4) After an offer is made, a contract results whether the offeree accepts or rejects.
A)True
B)False
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Page 7
Chapter 5: Principles of Negligence
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) ____________________ is a breach of legal duty to act reasonably that is the direct or proximate cause of injury to another.
Q2) An ______________________________ is a potentially dangerous object or condition of exceptional interest to young people.
Q3) A 5-year-old child's negligence caused injury to a man. True or false: The child will be liable to the man for his injuries.
A)True
B)False
Q4) In a case where both the plaintiff and defendant are negligent, the defendant will have no liability if the state follows the rule of ______________________________.
Q5) The legal duty we have to act reasonably is owed to everyone. A)True
B)False
Q6) The legal doctrine of _________________________ will benefit the plaintiff in a case where the circumstances suggest that the defendant was negligent but no proof of specific acts of negligence exists.
Q7) To win a lawsuit, the plaintiff must show what types of injuries?
Page 8
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Chapter 6: Negligence and Hospitality Practices
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) A self-service elevator malfunctioned, causing a guest's injury. The problem was a hidden defect caused by manufacturer error. Who is liable for the guest's injuries?
A) The hotel
B) The hotel and the company hired by the hotel to maintain the elevator
C) The manufacturer
D) The manufacturer and the company hired by the hotel to maintain the elevator
Q2) The rule applied in determining the appropriateness of expert opinion testimony is whether the judge would be capable of understanding the complexities of the case.
A)True
B)False
Q3) When erecting unassembled furniture, hotel personnel should
Q4) A hotel provided the service of a doctor to sick guests. While tending to a guest, the doctor misdiagnosed certain symptoms. Unrelated to the misdiagnosis, the guest died the next day of a heart attack. If the guest's family sued the hotel for negligence (malpractice), they would not be successful because they would be unable to prove
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Page 9
Chapter 7: Guests and Other Patrons
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) A person who does not qualify as a guest and uses a hotel without the permission of the innkeeper is a ____________________.
Q2) Nora rented a room at a hotel for one night and used it for proposes of prostitution. True or false: Nora qualifies as a guest.
A)True
B)False
Q3) Jonathon was a guest at a hotel for two days, and he checked out around noon on the second day. He intended to sightsee that day before leaving town in the early evening. He left his luggage for the duration of the day in the hotel luggage storage room. Does Jonathon qualify as a hotel guest while sightseeing?
A) No, because his intention to become a guest has ended.
B) No, because once a guest checks out of a hotel, guest status terminates.
C) Yes, because luggage storage is a service offered primarily to guests.
D) Yes, because once a person has been a guest in the hotel he or she remains a guest for all purposes forever thereafter.
Q4) In such circumstances, soon-to-be guests evidence an ____________________ to become a guest by giving their possessions to the hotel's employee.
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Page 10
Chapter 8: Protecting Patrons Property
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43 Verified Questions
43 Flashcards
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Sample Questions
Q1) Which of the following is not a required element of a bailment?
A) Personal property
B) Delivery of possession
C) Acceptance of possession by the bailee
D) A written agreement
Q2) All state legislatures have adopted statutes to limit hotelkeepers' liability for guests' property losses.
A)True
B)False
Q3) Which of the following types of property are covered by limiting liability statutes that require a hotel to provide a safe?
A) Merchandise samples
B) Jewelry
C) Photographic equipment
D) Expensive clothing
Q4) A hotel guest, while dining in the hotel's restaurant, maintains her status as a guest for purposes of limiting liability statutes.
A)True
B)False
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Chapter 9: Rights of Innkeepers
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) An innkeeper seized the property of a nonpaying guest pursuant to the innkeeper's lien. The property was stored temporarily in the baggage room. The guest sneaked into the baggage room and removed some of her property. True or false: The guest is guilty of theft of her own property.
A)True
B)False
Q2) Under which of the following circumstances can an innkeeper not enter a guest's room?
A) To repair a faulty television set in the room
B) To deliver food ordered from room service
C) To make a general inspection of the room while the guest is out
D) To seek payment when the guest is late in paying
Q3) A hotel can treat a holdover guest as a trespasser.
A)True
B)False
Q4) If an innkeeper wrongly determines that a guest stole towels from a room and so detains the person, the guest may also be able to sue the hotel for
Q5) A ____________________ is a security interest in the property of someone who owes a bill.
Page 12
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Chapter 10: Guests Rights
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) When a hotel finds lost or misplaced property, it should not give it to someone claiming to be the owner until
Q2) A procedure to process mail should include maintaining a record of guests' home addresses.
A)True
B)False
Q3) Under what circumstance can the innkeeper look in a guest's luggage?
A) When it is forgotten and the guest leaves the establishment
B) When the guest leaves it unattended
C) When it is open in the room
D) When it is thrown away
Q4) When a hotel accepts a mailed package for a guest, it becomes a ___________________________________ of the package.
Q5) A ______________________________ is an order from a judge commanding a police officer to search a designated place for evidence of criminal activity.
Q6) A primary concern of a hotel that accepts mail for guests is
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Chapter 11: Liability and the Sale of Food
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) The basis for imposing the warranty of merchantability on sellers of goods is public policy for the protection of consumers.
A)True
B)False
Q2) Restaurateurs and tavern keepers have a duty to protect customers from ____________________.
Q3) Class action is a suit pursued by many who were injured by the same cause.
A)True
B)False
Q4) Which of the following is not a breach of the warranty of merchantability?
A) Chicken soup is served without being heated so that its temperature is quite cold.
B) Pork is served without being properly cooked so that parasites that cause trichinosis are alive in it.
C) Macaroni salad is served with spoiled mayonnaise.
D) Contaminated meat is used in a stew.
Q5) For training and the right to use a fast food name at a hotel, they pay a ____________________ fee.
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Chapter 12: Liability and the Sale of Alcohol
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Jack's boss, Nancy, held a party at a hotel. Jack had several drinks, some paid for by Nancy. Jack later drove home and got into an accident, killing two people in the other car. Who was held liable?
A) The hotel
B) The employer
C) The two people in the other car
D) All the above
Q2) Which of the following is not a factor on which the cost of liquor liability insurance is based?
A) Volume of alcohol sold
B) Types of alcohol sold
C) Prior liability of the licensee for illegal sales
D) The hours the bar is open
Q3) A bar owner who has a wine and beer license can also sell mixed drinks. A)True
B)False
Q4) Punishment to those who wrongfully serve alcohol to a person not legally permitted to drink can include
Q5) The licensee is the ____________________ or ____________________.
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Chapter 13: Travel Agents and Airlines Rights and Liabilities
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Cancellation of an airline flight due to adverse weather conditions will result in liability by the airline for breach of contract to those persons who had reservations on the flight.
A)True
B)False
Q2) An airline cannot discriminate against a person because of a disability, but an airline can refuse to transport an individual who is unable to meet certain minimum requirements defined by law and aimed at ensuring the safety of that person and others.
A)True
B)False
Q3) Two hundred members of a certain ski club paid $3,000 each for a European ski trip. The company that sponsored the trip went out of business without providing the trip and without returning the club members' deposits. What type of action best suits this circumstance?
A) A class action
B) A small claims action
C) A negligence action
D) An independent contract's action
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Page 16
Chapter 14: Employment
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) A hotel is hiring a marketing and sales person to promote increased convention sales. The hotel refuses to hire an applicant who is 24 years old because it wants a more mature person for the job. Does the refusal of the hotel to consider the applicant constitute illegal discrimination?
A) Yes, this is discrimination based on age.
B) Yes, this is discrimination based on experience.
C) No, the law does not protect from discrimination for persons under the age of 40.
D) No, age is not a protected class.
Q2) The federal government is closing an army base, which will have a major negative impact on the business of a local hotel. To prepare for the downturn, the employer is cutting the hours of all employees. A pregnant woman objects to the decrease in her hours, claiming it constitutes discrimination on the basis of pregnancy. True or false: She should be successful in a lawsuit by asserting this claim.
A)True
B)False
Q3) The __________________________________________________ makes it unlawful for an employer to refuse to hire, on the basis of age, a person who is 40 years old or older.
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Page 17
Chapter 15: Regulation and Licensing
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) When a licensing body is considering whether or not to grant a license, a legitimate consideration is public opposition to the business seeking the license.
A)True
B)False
Q2) Zoning laws can prevent an owner of land from using it to operate a restaurant.
A)True
B)False
Q3) A copyright owner will lose the benefits of the copyright if the copyrighted item does not contain a copyright notice.
A)True
B)False
Q4) Before a matter that is within the jurisdiction of a government agency can be heard in court, the ______________________________ must be exhausted.
Q5) ____________________ is a process by which local governments can restrict the way property owners use their land.
Q6) The main difference between a trademark and a service mark is
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Chapter
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) A compulsive gambler is also known as a pathological gambler.
A)True
B)False
Q2) Gambling is highly regulated by the government.
A)True
B)False
Q3) Some states prohibit _________________________ within the state.
Q4) To enable a casino to timely respond to a patron in physical distress, the casino should
Q5) The reason for the recent popularity of riverboat casinos is ____________________________________________________________.
Q6) For gaming on a reservation to be legal, the type of gaming involved must be permitted by the state for some purpose by some person or organization.
A)True
B)False
Q7) Theme parks often sell season passes, allowing the holder free admission. The passes customarily include ____________________ and ____________________ that form a contract between the park and the pass Page 19
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Page 20