Introduction to Computers
Textbook Exam Questions
Course Introduction
Introduction to Computers provides a comprehensive overview of the fundamental concepts and applications of computer technology. Students will explore the history, structure, and function of computer hardware and software, gain proficiency in basic operations such as file management and internet navigation, and develop foundational skills in word processing, spreadsheets, and presentation software. The course also covers essential topics like computer security, ethical use of technology, and the impact of computers on society, preparing students to effectively and responsibly use technology in academic and professional settings.
Recommended Textbook
Emerge with Computers v. 5.0 5th Edition by
Kenneth Baldauf
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Page 2
Chapter 1: Intellectual Property Rights
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Sample Questions
Q1) The .mp3 file extension signifies that an audio file is protected by digital rights management technology.
A)True
B)False
Answer: False
Q2) The ____ has been successful in promoting legislation that protects its own content.
A) RIAA
B) Creative Commons
C) PIPA
D) DMCA
Answer: A
Q3) Software such as ____ is used by both students and teachers to find plagiarism problems.
A) Turnitin
B) Microsoft Word
C) Norton Utilities
D) LimeWire
Answer: A
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Page 3
Chapter 2: Digital Literacy
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Sample Questions
Q1) ASCII is the encoding standard used to represent _____ in digital form.
A) video
B) audio
C) keyboard characters
D) signals
Answer: C
Q2) Computer _____ capture(s)the essence of today's business expectations for knowledge workers within their organizations.
A) literacy
B) fluency
C) engineers
D) analysts
Answer: B
Q3) A common measurement for hard drive storage today is _____.
A) kilobytes
B) gigabytes
C) exabytes
D) megabits
Answer: B
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Page 4
Chapter 3: Windows 7 Navigating
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Sample Questions
Q1) In the lower-left corner of the Start menu,you will find the Shut down button,which is used to turn the computer off.
A)True
B)False
Answer: False
Q2) The _____ keeps you informed about any problems on your computer and provides suggestions for how to resolve them.
A) Action Center
B) Control Panel Home
C) User Account Control Settings
D) Windows Update
Answer: A
Q3) Gadgets can only be placed near the left edge of your desktop.
A)True
B)False
Answer: False
Q4) Jump Lists show recently opened files and favorites for quick access.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Computing Platforms
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Sample Questions
Q1) Which of the following is an example of a cellular network platform?
A) Apple Mac
B) DASD
C) Blade
D) GSM
Q2) Mobile computing typically relies on the use of some type of battery-powered device.
A)True
B)False
Q3) The Internet is an example of a peer-to-peer network.
A)True
B)False
Q4) A _____ is an example of a computer assigned to a special task.
A) kiosk
B) smart phone
C) Mac
D) PC
Q5) Servers always contain multiple processors,sometimes numbering in the thousands.
A)True
B)False
Page 6
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Chapter 5: Windows 7 File Management
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Q1) Double-clicking a file opens it with the _____ for that file type.
A) Windows Office 2007 program
B) Internet Explorer program
C) Windows Office 2010 program
D) default application
Q2) The _____,located near the top of a window,shows the file path.
A) Favorites link
B) Organize button
C) Windows icon
D) address bar
Q3) When a file or folder is deleted,it is sent to the _____.
A) Deleted Items folder
B) Tombstone
C) Recycle Bin
D) Trash
Q4) The Windows Explorer window has four panes,one of which is the Control Panel.
A)True
B)False
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Chapter 6: Digital Life
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Q1) The amount of digital information in existence is now measured in ____.
A) zetabytes
B) gigabytes
C) megabytes
D) terabytes
Q2) Carpal tunnel syndrome can cause ____.
A) a numb sensation in the wrists and hands
B) blurred vision
C) a migraine headache
D) misaligned vertebrae
Q3) ____ computing refers to the ability to access information at any time and in any place.
A) Ubiquitous
B) Addictive
C) Pervasive
D) Calm
Q4) Nature deficit disorder can be a complication for people addicted to the Internet.
A)True
B)False
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Chapter 7: Processing
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Q1) In a trend called BYOD (for "bring your own data"),workers are increasingly bringing portable hard drives to work.
A)True
B)False
Q2) Software instructions are processed in the machine cycle of the processor.
A)True
B)False
Q3) A motherboard can be found in almost all digital electronics devices.
A)True
B)False
Q4) Transistors control the flow of _____ by switching electrical pulses on and off.
A) atoms
B) neutrons
C) protons
D) electrons
Q5) A quad-core processor combines four CPUs on one chip to share the workload and speed up processing.
A)True
B)False
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Chapter 8: Windows 8 Navigating
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Q1) Rather than icons,Windows 8 uses _____ to launch applications.
A) the Start menu
B) tiles
C) pods
D) tracks
Q2) The taskbar appears at the bottom of the Start screen.
A)True
B)False
Q3) To search for the latest copy of your résumé on your device,use the Search charm and click the Apps option.
A)True
B)False
Q4) To add a favorite Web page tile to your Start screen,click the _____ icon.
A) refresh
B) pushpin
C) page tools
D) wrench
Q5) Pressing the Windows key plus the Z key brings up the apps bar.
A)True
B)False
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Chapter 9: Storage
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Q1) Magnetic storage is considered permanent storage.
A)True
B)False
Q2) In computing and digital technologies,storage refers to the ability to maintain data within the system temporarily or permanently.
A)True
B)False
Q3) Two-layer Blu-ray discs now can store _____ GB of data.
A) 5
B) 10
C) 50
D) 500
Q4) Video memory plays an important role in how data is stored on a computer and is also called GPU.
A)True
B)False
Q5) The process of writing to an optical disc is sometimes called laser-etching.
A)True
B)False
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Chapter 10: Windows 8 File Management
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Q1) You can locate a previously deleted file in the ____.
A) Homegroup
B) Public Documents folder
C) Recycle Bin
D) Desktop view
Q2) Files can be shared with other computers in a Homegroup network.
A)True
B)False
Q3) The Search feature displays the result of your query in all of the following categories EXCEPT _____.
A) Documents
B) Apps
C) Settings
D) Files
Q4) When a file or folder is deleted,it is sent to the _____.
A) Deleted Items folder
B) Tombstone
C) Recycle Bin
D) Trash
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Chapter 11: Input/Output (I/O)
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Q1) Adding a webcam to your computer for a video conference is considered expansion.
A)True
B)False
Q2) The iPad and other tablets take advantage of _____,allowing the user to use more than one finger to manipulate a display.
A) pointing devices
B) touch codes
C) optical scanners
D) multitouch displays
Q3) Monitor display size is measured _____.
A) horizontally
B) vertically
C) diagonally
D) in megahertz
Q4) Display size for computer monitors is measured horizontally.
A)True
B)False
Q5) Businesses rely on stored,machine-readable data to keep track of customers.
A)True
B)False
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Chapter 12: Freedom of Speech
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Q1) A concern over heavy use of ____ is that it may desensitize the individual to the reality of the real world.
A) content filtering
B) violent,interactive simulated games
C) carpal tunnel
D) traffic shaping
Q2) Content-filtering software is designed to help prevent children from viewing inappropriate content.
A)True
B)False
Q3) Today,ISPs are free to limit and shape Internet traffic along their networks as they please.
A)True
B)False
Q4) There is a wide consensus among psychologists and governmental bodies that video games depicting graphic violence lead to violent behavior in the real world.
A)True
B)False
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Page 14
Chapter 13: Software Development
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Q1) There are ____ stages in the software development life cycle.
A) two
B) three
C) four
D) five
Q2) With the help of ____,less experienced programmers can develop applications for mobile devices such as the iPhone.
A) SDKs
B) Android
C) Windows 8
D) Visual Studio
Q3) Each programming language has a particular ____- rules that guide how programming statements are constructed.
A) syntax
B) SDK
C) toolbox
D) heuristic
Q4) System software assists computer hardware with the work it is designed to do.
A)True
B)False
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Chapter 14: Mac OS X Layout
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Q1) The advantage to searching from the Spotlight window is that you can refine your ____ with multiple options.
A) query
B) edits
C) formats
D) filenames
Q2) Spotlight cannot be used to calculate answers to math problems because it only responds to query requests.
A)True
B)False
Q3) The ____ is the bar of icons at the bottom or side of the screen holding such items as links to commonly used and currently running applications.
A) Toolbox
B) Dock
C) Finder
D) Menu Bar
Q4) Spotlight is the window to your Mac's hard drive,files,folders,and networks.
A)True
B)False
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Chapter 15: System Software
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Q1) Virtual machine software is most useful when connecting laptop computers.
A)True
B)False
Q2) Embedded operating systems are hardwired into a computer component,such as ROM or flash memory,to control a ____ computer.
A) laptop
B) server-based
C) special-purpose
D) mainframe
Q3) Which of the following is NOT a feature found in the Linux operating system?
A) command-line interface
B) graphical user interface
C) desktop compatible
D) proprietary software
Q4) Through the use of ____,one physical server can run several server operating systems.
A) Windows 8
B) data sharing
C) telecommuting
D) virtual servers
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Chapter 16: Mac OS X Tools
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Q1) To open System Preferences,click the Finder and then select System Preferences from the list.
A)True
B)False
Q2) Each category row in System Preferences contains icons related to the row directly beneath it.
A)True
B)False
Q3) When you set up a user account,you cannot specify which programs that user is able to run.
A)True
B)False
Q4) ____ holds mini-applications and puts useful information at your fingertips.
A) Exposé
B) System Preferences
C) Spotlight
D) The Dashboard
Q5) Mac OS X System Preferences holds the settings for your computer.
A)True
B)False
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Chapter 17: Application Software
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Q1) Microsoft Office is only available for Windows-based computers.
A)True
B)False
Q2) A desktop calendar icon is an example of a(n)____.
A) widget
B) IDE
C) SDK
D) array
Q3) Software suites are one form of business software.
A)True
B)False
Q4) The difference between a cell phone and a smart phone is its ____.
A) connection to the Internet
B) screen size
C) size
D) provider
Q5) Personal software is used to benefit an individual.
A)True
B)False
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Chapter 18: Mac OS X File Management
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Q1) The "handle" that opens your digital filing cabinet is the ____.
A) Spotlight
B) OS
C) Desktop
D) Finder
Q2) To copy an existing folder,get started by first selecting the folder.Next,click the _____ menu item.
A) File
B) Edit
C) View
D) Help
Q3) If a folder is in the Trash and you want to restore it,you should move the folder out of the Trash and to another location.
A)True
B)False
Q4) You open a folder by double-clicking the folder's icon.
A)True
B)False
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Page 20
Chapter 19: Managing Software
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Q1) Freeware is software that is made available to the public at no cost.
A)True
B)False
Q2) It is the job of the ____ to oversee the removal of software programs on a computer.
A) Recycle Bin
B) operating system
C) recycler
D) Control Panel
Q3) A copyright defines exclusive rights legally granted to the owner.
A)True
B)False
Q4) A software license defines the permissions,rights,and restrictions provided to the person who purchases a copy of the software.
A)True
B)False
Q5) Selecting and managing software is one of the most important responsibilities of a computer user.
A)True
B)False
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Chapter 20: Privacy
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Q1) Full transparency is a scenario in which surveillance and information are ____.
A) ended unequivocally and forever
B) held only in the hands of the federal government as caretakers of the information gathered
C) the responsibility solely of non-governmental organizations
D) easily available to every law-abiding member of a society
Q2) Through the use of ____,governments can keep an eye on criminals and monitor regions in their own countries.
A) throttling
B) satellite imagery
C) traffic shaping
D) RFID
Q3) Throttling is a way that ISPs can shape traffic and rein in the heavy-bandwidth users. A)True
B)False
Q4) Data mining involves collecting and analyzing large amounts of information stored in large databases.
A)True
B)False
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Chapter 21: Internet Technologies
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Q1) A ____ network is used when a user wants to make his or her computer and others' computers available for access.
A) peer-to-peer
B) client-to-server
C) peer-to-server
D) client-to-peer
Q2) The Internet backbone uses mostly ____ cabling for transmitting data between users.
A) twisted-pair
B) fiber-optic
C) copper
D) wireless
Q3) With the help of ____,four academic research institutions were connected to each other for the first time through ARPA's computer network.
A) NASA
B) SOPA
C) BBN
D) ARPANET
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Chapter 22: Common Application Components
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Q1) Some options within the Help window let you ____.
A) navigate through different topics
B) display topics in different ways
C) print topics
D) all of these
Q2) For easy access to Office 2013 programs,you can add a tile to the Windows 8 ____.
A) apps bar
B) Start screen
C) common task bar
D) All Apps screen
Q3) To return to an older version of the Windows desktop,click on the ____ tile on the Start screen.
A) Windows
B) Reader
C) Blue "e"
D) Desktop
Q4) The apps bar always appears at the top of the screen when launched.
A)True
B)False
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Chapter 23: Web Technologies
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Sample Questions
Q1) ____ is credited with the development of the web.
A) Tim Berners-Lee
B) Bill Gates
C) Steve Jobs
D) Jason Welch
Q2) The term ____ implies that the webpage you design with web development software will look the same when published on the web.
A) semantic web
B) real-time
C) as you see it
D) WYSIWYG
Q3) In the URL http: //www.cengage.com/index.html,cengage.com is the ____.
A) protocol
B) domain name
C) URL
D) IP address
Q4) A web browser is categorized as application software.
A)True
B)False
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Chapter 24: Working with Files and Documents
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Q1) To change the name of an existing document,use the _____ option.
A) Save
B) Reference
C) Save As
D) Pages
Q2) The Zoom level and the Zoom slider control the screen's ____ in Office applications.
A) orientation
B) margins
C) layout
D) magnification
Q3) When Word is first opened,____.
A) a list of your recent documents appears
B) you are asked to apply new program updates
C) the New Template dialog box appears
D) an open spreadsheet appears
Q4) To scroll through a document page-by-page,you can use the Pages option and click on the thumbnail page images.
A)True
B)False
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Chapter 25: Cloud Computing
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Q1) Multiple companies may take advantage of the ____ cloud to pool their cloud resources.
A) private
B) community
C) public
D) topology
Q2) Infrastructure as a Service (IaaS)provides hardware resources to users over the Internet.
A)True
B)False
Q3) Government agencies have not supported cloud computing due to the lack of ____.
A) Internet connectivity
B) data security
C) funding
D) server resources offered
Q4) The private cloud model for cloud computing can save businesses money.
A)True
B)False
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Chapter 26: Common Editing Functions
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Q1) When the cursor is blinking,this indicates that you recently deleted text from that specific location in the document.
A)True
B)False
Q2) To remove a button from the Quick Access Toolbar,display its menu and then ____ the name of the button you want to remove.
A) click
B) press the Delete key after clicking
C) right-click
D) none of the above; buttons cannot be removed from the Quick Access toolbar
Q3) The ____ is located in the upper-left corner of the screen in all Office applications.
A) INSERT tab
B) Quick Access toolbar
C) Help menu
D) status bar
Q4) You can customize the Quick Access Toolbar by adding or removing buttons.
A)True
B)False
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28
Chapter 27: Web Resources
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Q1) ____ allows shoppers to name their own price for flights,and then works to find an airline that can meet that price.
A) Travel.com
B) Expedia.com
C) Priceline.com
D) Travelocity.com
Q2) The popularity of ____ has encouraged everyday users to share events of the day.
A) IaaS
B) social media
C) PaaS
D) corporate portals
Q3) Google relies on ____ to relay information related to its mapped software.
A) SkillSoft
B) podcasts
C) courseware
D) satellites
Q4) Facebook is a popular web resource.
A)True
B)False
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Chapter 28: Common Formatting Functions
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Q1) You close the Font Color palette by ____.
A) clicking anywhere in the document
B) selecting Exit from its menu
C) clicking OK in its open dialog box
D) clicking the X in the upper-right corner
Q2) To center text in a paragraph,use the alignment buttons,which are located in the Paragraph group.
A)True
B)False
Q3) The Paragraph group on the HOME tab has four options for working with lists.
A)True
B)False
Q4) A paragraph in your open document is formatted with Wingdings,size 12 font.You want the font to appear larger than it currently displays.To accomplish this,set the font size to 10.
A)True
B)False
Q5) A palette is a grid of color options.
A)True
B)False
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Chapter 29: Working with Graphics
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Q1) The Picture Styles gallery provides access to ____.
A) manual buttons to set borders
B) free online pictures you can insert in a document
C) picture effects and borders already combined
D) fonts and paragraph styles
Q2) When you click the ____ button,a menu appears with thumbnail images of open application windows.
A) WordArt
B) Screenshot
C) Shapes
D) Picture
Q3) You can use the Rotate button to flip a shape.
A)True
B)False
Q4) What two types of change effects can you make to a graphic image in Word?
A) picture and flair
B) artistic and flair
C) picture and artistic
D) none of these
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Chapter 30: Working with Tables
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Q1) To delete a table from a Word document,first select the table,and then ____.
A) right-click the table and select Delete Table
B) press the Delete key on the keyboard
C) left-click the table and select Delete Table
D) click Delete Table in the Tables group on the INSERT tab
Q2) When working with a Word table,you can sort information numerically using the Sort button in the ____ group on the TABLE TOOLS LAYOUT tab.
A) Data
B) Merge
C) Rows & Columns
D) Alignment
Q3) In a Word table,press the ____ key to move from cell to cell.
A) Shift
B) Next
C) Insert
D) Tab
Q4) Tables are a good way to organize numerical data so that it is easier to read.
A)True
B)False
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Chapter 31: Printing & Publishing
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Q1) In _____ view,you can evaluate how your document will appear before you send it to the printer.
A) Layout
B) Design
C) Page Layout
D) Backstage
Q2) The orientation of your page can be in either _____ or Landscape mode.
A) Portrait
B) Picture
C) Tall
D) Horizontal
Q3) Setting the zoom to 80% will give you the Whole Page view of your page in order to review formatting.
A)True
B)False
Q4) Use the Print Custom Range option to only print the current page of a document.
A)True
B)False
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Chapter 32: Sharing Content Between Applications
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Q1) Both charts and sentences can be copied and pasted as needed between Word and Excel.
A)True
B)False
Q2) An object can be a chart or a graph but not text.
A)True
B)False
Q3) When pasting an object from one file to another,embedding and linking provide different results.
A)True
B)False
Q4) To maintain a link between two documents,move one of the documents to a new folder location on the same computer.
A)True
B)False
Q5) An item you embed in a destination file is called a(n)____.
A) OLE
B) graph
C) object
D) document
Page 34
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Chapter 33: Collaborating with Office 2013
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Sample Questions
Q1) In SkyDrive,only you can access a file in your ____ folder.
A) Shared with me
B) Public
C) Documents
D) Personal
Q2) To review your original document against one that you have edited,click on the ____ to display both copies side-by-side.
A) Compare button
B) Reviewing Pane
C) combined document
D) Markup Pane
Q3) In Excel,cells with a comment will have a red triangle in the upper-right corner.
A)True
B)False
Q4) Clicking the Compare button on the REVIEW tab provides the option to ____.
A) reject changes made in each document
B) combine multiple documents into one document
C) accept all changes made in the original document
D) edit an open document
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Chapter 34: Customizing Office Applications
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Q1) In Word,Proofing options determine how Word ____.
A) displays documents on the screen
B) opens email attachments
C) uses your personal information
D) corrects and formats text
Q2) When you determine where new documents are to be stored,you are changing the application's ____ location.
A) default storage
B) AutoRecover
C) proofing
D) installation
Q3) You can personalize your installed Office applications by adding ____ under General options.
A) a product key
B) your birth date
C) your name and initials
D) a personal photo
Q4) You cannot change the order of Quick Access Toolbar buttons.
A)True
B)False
Page 36
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Chapter 35: Ethics
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Sample Questions
Q1) The ability of people with disabilities to interact with and make use of computer resources is known as ____.
A) cross-compatibility
B) capacity
C) accessibility
D) ramping in
Q2) Countries such as India and China are working with private companies and the World Bank to bring Internet services to rural and isolated villages around the world.
A)True
B)False
Q3) IT Access for Everyone is an initiative for increasing access to digital technology for ____.
A) senior citizens
B) American school children
C) developing nations
D) minorities in the United States
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Chapter 36: Infrastructure
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Q1) With the help of a ____,devices can modulate signals from one form to another to allow them to connect to the Internet.
A) twisted-pair cable
B) spectrum
C) radio wave
D) modem
Q2) ____ is a popular cable type used as a network backbone by major telecommunications companies.
A) Twisted pair
B) Fiber optic
C) Coaxial
D) broadband
Q3) ____ is the electronic transmission and reception of voice and data signals.
A) TCP/IP
B) Telecommunications
C) HTTP
D) Narrowband
Q4) Protocols play an important role in defining how telecommunications work.
A)True
B)False
Page 38
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Chapter 37: Overview of Word Processing
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Sample Questions
Q1) For research papers,Word contains reference tools for adding ____ and other items.
A) reports
B) puzzles
C) bibliographies
D) tools
Q2) ____ must be formatted professionally to communicate the importance of a proposal to potential investors.
A) Toolbars
B) Business plans
C) Document formats
D) Graphics and images
Q3) In Word,tools on the ____ tab allow you to prepare reports that include cover pages.
A) INSERT
B) PAGE LAYOUT
C) DESIGN
D) PRINT
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Page 39
Chapter 38: Cellular Network
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Sample Questions
Q1) A mobile networking standard defines the terms of service provided by a cellular carrier.
A)True
B)False
Q2) ____ fees are incurred when you use your phone outside of your carrier's coverage area.
A) Non-network
B) Long-distance
C) Roaming
D) Anytime
Q3) ____ technologies have become the international industry choice for 4G networks,so most carriers in the U.S.are moving to that standard.
A) CSM
B) ADMA
C) GSM
D) CDMA
Q4) Most cell phone towers have a limited communication range of about one mile.
A)True
B)False
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Chapter 39: Document Formatting Techniques
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Sample Questions
Q1) Word sets default tabs at every half-inch on the horizontal ruler.
A)True
B)False
Q2) To display page and section break options,click the VIEW tab,and then click the Breaks button in the Page Setup group.
A)True
B)False
Q3) To display a ruler in your document window,click the ____ tab,and then click the Ruler check box.
A) REVIEW
B) HOME
C) PAGE LAYOUT
D) VIEW
Q4) Clicking the Theme Colors button in the Document Formatting group reveals the Theme Colors gallery.
A)True
B)False
Q5) Double-clicking on a file will open it.
A)True
B)False
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Chapter 40: Wireless Data Communications
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Sample Questions
Q1) A WiMAX access point has a ____ range.
A) 33-foot
B) 1000-foot
C) 1-mile
D) 31-mile
Q2) Geotagging is the process of adding geographic identification metadata to digital media and messages.
A)True
B)False
Q3) An area of a building where you can connect to the Internet wirelessly is often referred to as a ____.
A) GPS spot
B) hotspot
C) cell tower
D) signal
Q4) RFID technology is most useful in areas where ____ is used.
A) privacy
B) WiMAX
C) automatic identification
D) synchronization
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Chapter 41: Academic Publishing Tools
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Sample Questions
Q1) A table of contents is part of the document and uses the same formatting as the page preceding it.
A)True
B)False
Q2) The ____ can suggest words with a meaning similar to the word you've selected in a document.
A) dictionary
B) thesaurus
C) research tools
D) word statistics tool
Q3) An Excel chart cannot be added as an illustration in a Word document.
A)True
B)False
Q4) Instead of using keystrokes to enter a symbol,you can use the Symbol button in the Symbols group on the ____ tab.
A) REFERENCES
B) INSERT
C) PAGE LAYOUT
D) HOME
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Chapter 42: Globalization
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Q1) The boom in collaboration between U.S.companies and workforces in India created a need for ____.
A) Internet 3.0
B) transatlantic telecommunications infrastructure
C) project management workflow software
D) all of these
Q2) Today's ____ must be savvy with current technologies and be able to work as a team with others from diverse cultural backgrounds.
A) stockholders
B) knowledge workers
C) gamers
D) protocol enforcers
Q3) The demand for low-skilled labor in the United States is decreasing,while the demand for high-skilled labor is increasing.
A)True
B)False
Q4) A global company often has no easily defined home country.
A)True
B)False
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Chapter 43: Machine-Level Security
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Q1) Biometrics uses a token system to authenticate users of a device.
A)True
B)False
Q2) A common form of authentication is a ____.
A) password
B) computer name
C) keystroke
D) RAID
Q3) Businesses sometimes achieve uninterruptible service by using a technology known as ____ to keep a mirror copy of all their data.
A) RFID
B) RAID
C) WPA
D) OnTrack
Q4) A ____ is commonly packaged with a new computer system.
A) token
B) keychain fob
C) rescue disk
D) scan
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Chapter 44: Overview of Spreadsheets
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Q1) The first step in planning the layout of a spreadsheet is to ____.
A) gather relevant data
B) determine needed calculations
C) identify the problem
D) prepare an easy-to-read design
Q2) Which of the following is a valid cell reference?
A) 14B
B) Z92
C) E#6
D) T?56
Q3) Microsoft Word is the perfect tool to use to analyze your current grade point average in class.
A)True
B)False
Q4) In Excel,a worksheet and a spreadsheet are the same thing.
A)True
B)False
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46
Chapter 45: Network Security
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Sample Questions
Q1) Employers are legally allowed to monitor employee email or web activity without first notifying the employee of this practice through network usage policies.
A)True
B)False
Q2) The job of the ____ administrator is to control who has access to various network resources such as files and folders.
A) multiuser
B) network
C) software
D) technology
Q3) The primary challenge of network security is faster throughput.
A)True
B)False
Q4) To avoid viruses,most organizations allow users to install their own software on their corporate PC.
A)True
B)False
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Chapter 46: Cells and Cell Data
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Sample Questions
Q1) In Excel,you enter data in a ____.
A) column
B) cell
C) row
D) formula grid
Q2) In Excel,a red line surrounds a range of cells marked for copying.
A)True
B)False
Q3) To view the exact size of a column's width,position the cursor on the right border of the column and ____.
A) click on the tab name
B) double-click
C) click and hold down the left mouse button
D) press F2
Q4) To select multiple cells in a spreadsheet that do not connect to each other,use the ____ key and click on each cell.
A) Shift
B) Alt
C) Tab
D) Ctrl
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Chapter 47: Internet Security
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Sample Questions
Q1) A ____ may be used to filter data that may be undesirable.
A) port sniffer
B) firewall
C) zombie
D) botnet
Q2) An unsolicited email requesting information to complete a loan application is most likely an example of Internet fraud.
A)True
B)False
Q3) Impersonating legitimate businesses on the web or in email is referred to as phaking.
A)True
B)False
Q4) Spyware,viruses,and worms are all forms of adware.
A)True
B)False
Q5) A zombie computer helps fight against intrusions by hackers.
A)True
B)False
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Chapter 48: Formulas
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Sample Questions
Q1) To simplify formulas,you can assign ____ to specific cells,and then use them in formulas instead of cell addresses.
A) ranges
B) names
C) values
D) formulas
Q2) The formula =B1+B2+B3+B4 is copied from cell B5 to cell C5.What is the formula found in cell C5 after the copy is complete?
A) =B1+B2+B3+B4
B) =C1+C2+C3+C4
C) =B5
D) =
Q3) The advantage of using a(n)____ in a formula is that the result is automatically updated if a cell's value changes.
A) cell value
B) operator
C) cell reference
D) marquee
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Chapter 49: Functions
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Sample Questions
Q1) A formula in cell Z10 references values found in cells A1,B1,and C1.The cursor is situated in cell C1.Clicking Excel's Trace Dependents button creates red arrows pointing from cell
A) A1
B) B1
C) C1
D) Z10
Q2) To copy the content of one cell to another,click on the cell content,the use Copy & Paste,or ____.
A) choose Cut from the Clipboard
B) grab the fill handle and drag over the cells to which you want the content copied
C) move the cursor back onto the cell and drag to the new cell
D) choose Move from the Clipboard
Q3) In an Excel calculation result,an expense will appear in red.
A)True
B)False
Q4) Only values can be copied from one cell to another.
A)True
B)False
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Chapter 50: Formatting Spreadsheets
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Sample Questions
Q1) You can merge three cells together to create one bordered cell.
A)True
B)False
Q2) Conditional formatting is used to ____ that are usually difficult to visualize when viewing a spreadsheet.
A) define data names
B) format table heading rows
C) highlight data trends
D) filter data results
Q3) The general rule for formatting is to ____ column headings.
A) center
B) left-align
C) right-align
D) justify
Q4) The ____ group on the HOME tab contains the buttons you use to format text in cells.
A) Paragraph
B) Styles
C) Format
D) Alignment
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Chapter 51: Spreadsheet Graphics
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Sample Questions
Q1) When viewing a workbook's orientation options,the two available choices are ____.
A) Portrait and Landscape
B) Portrait and Orient
C) Landscape and View
D) Landscape and Print
Q2) A total should always be combined on the same chart with the data that comprises the total.
A)True
B)False
Q3) To print only a selected section of a spreadsheet,choose the Headings,View option.
A)True
B)False
Q4) Tools used to add a chart to a spreadsheet are located on the ____ tab,in the Charts group.
A) HOME
B) INSERT
C) CHART
D) LAYOUT
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Chapter 52: Advanced Spreadsheet Tools
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Sample Questions
Q1) Data is added to an existing PivotTable by ____ from the PivotTable Field List to its label and filter areas.
A) creating tables
B) entering formulas
C) dragging fields
D) copying
Q2) In Excel,to use the Solver,you must first purchase it.
A)True
B)False
Q3) A graphical representation of data in a spreadsheet's PivotTable is referred to as a
A) PivotChart
B) Chart
C) PivotTable
D) ChartTable
Q4) When creating a PivotTable,the usual first step in the process is to convert the data in the worksheet to a table.
A)True
B)False
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Chapter 53: Digital Publications
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Sample Questions
Q1) The launch of the _____ in 2010 resulted in various tablet devices entering the market.
A) Kindle
B) iPad
C) MacBook
D) Dell tablet
Q2) Which of the following is an example of digital media?
A) magnetic tape
B) printed newspapers
C) Blu-ray movies
D) spreadsheets
Q3) Online newspapers can be delivered through _____ to news readers.
A) MIDI
B) RSS
C) PDF
D) CAD
Q4) Designers,engineers,and architects are the sole users of digital media.
A)True
B)False
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Chapter 54: Overview of PowerPoint
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Sample Questions
Q1) When creating a new presentation,the first consideration should be to determine
A) sources for research on the presentation's topic
B) the presentation's formatting
C) the purpose of the presentation
D) how much you should practice to perfect your presentation skills
Q2) The ____ pane in a presentation is often utilized by presenters to recall key points.
A) Outline
B) Notes
C) Notepad
D) Recall
Q3) It is good practice to create a(n)____,which provides the title of your presentation,your name,and the date of the presentation.
A) title slide
B) outline
C) summary slide
D) handout
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Chapter 55: Digital Audio
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Sample Questions
Q1) When you digitize a sound wave,you measure and record its _____ at regular time intervals called the sampling rate.
A) conversion
B) analog
C) amplitude
D) bandwidth
Q2) Which of the following is a popular satellite radio service in the United States?
A) SiriusXM
B) Wi-Fi
C) SatRad
D) Hi-def Radio
Q3) Podcasts can contain audio only.
A)True
B)False
Q4) When using an online subscription music service,there is a chance of losing access to your library of songs,except for the ones you purchased,when your membership expires.
A)True
B)False
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Chapter 56: Working with Slides and Text
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Sample Questions
Q1) Besides typing directly on a slide,you can also enter text on a slide by using the Outline View in the View tab's Presentation Views group.
A)True
B)False
Q2) When a pre-formatted outline is imported into a presentation,PowerPoint starts a new slide if it encounters ____ formatting.
A) Heading 1
B) Heading 2
C) Arial 12
D) New Slide
Q3) ____ are visual guides to help you align content consistently across all slides in your presentation.
A) Rulers
B) Equations
C) Graphics
D) Handles
Q4) You can only create links to other slides within a presentation.
A)True
B)False
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Chapter 57: Digital Graphics
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Sample Questions
Q1) Computer-aided design software provides tools to ____.
A) architects and artists only
B) design only 3D objects
C) design only 2D objects
D) design both 2D and 3D objects
Q2) An example of a vector graphics software application is _____.
A) Flickr
B) Visio
C) Photoshop
D) PowerPoint
Q3) Photographers use vector graphics software to edit photos.
A)True
B)False
Q4) The newest version of HTML,HTML5,is beginning to compete successfully with _____ for Web animation.
A) RGB
B) CAD
C) Flash
D) rendering
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Chapter 58: Using Graphics Objects
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Q1) When a YouTube video or another online video is embedded in a presentation,you need an Internet connection to play the video during the presentation.
A)True
B)False
Q2) To add animation to a picture,select the picture and click the Add Animation button in the Advanced Animation group.
A)True
B)False
Q3) When a presentation calls for quantitative data,you can include data from a spreadsheet directly on a slide in the presentation.
A)True
B)False
Q4) You can center a picture by clicking the Align button in the Arrange group on the PICTURE TOOLS contextual tab.
A)True
B)False
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Page 60
Chapter 59: Digital Photography
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Sample Questions
Q1) A digital camera uses a _____ card as its storage device.
A) flash memory
B) ROM
C) strike memory
D) video
Q2) Digital cameras are ranked by the amount of _____ they can capture.
A) storage
B) pictures
C) clicks
D) megapixels
Q3) The _____ of a digital camera is measured in megapixels.
A) focus control
B) photo file format
C) lens type
D) resolution
Q4) Most online photo album sites guarantee the safety and backup of photos uploaded to their servers.
A)True
B)False
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Chapter 60: Formatting a Slide Show
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Sample Questions
Q1) In PowerPoint,you cannot insert a header into slides.
A)True
B)False
Q2) In general,a slide's date and slide number should not appear on the first slide in the presentation.
A)True
B)False
Q3) When working with slide masters,hovering over a slide's thumbnail reveals ____.
A) footer formatting
B) header formatting
C) the number of slides in the presentation using special font formats
D) how many slides in the presentation use that slide master
Q4) Footers are not allowed in PowerPoint.
A)True
B)False
Q5) When a transition is applied to a single slide,it occurs when ____.
A) that slide first appears
B) that slide first exits
C) the presentation is launched
D) the presenter clicks with the mouse
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Chapter 61: Digital Video
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Q1) Digital video _____ involves analyzing each frame of the video and storing only the pixels that change from frame to frame.
A) editing
B) imagery
C) animation
D) compression
Q2) Digital video cameras are also known as digital camcorders.
A)True
B)False
Q3) A videographer uses a(n)_____ to organize and arrange video scenes.
A) storyline
B) animator
C) kiosk
D) toolbox
Q4) Both digital photography and digital video are used in a variety of research areas.
A)True
B)False
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63
Chapter 62: Presenting and Publishing
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Q1) You can pick and choose slides from an existing presentation to create a unique slide show using the ____ dialog box in the Custom Slide Show option.
A) Set Up Slide Show
B) Define Custom Show
C) Hide Slide
D) Broadcast Slide Show
Q2) PowerPoint presentations can be published to ____.
A) the cloud
B) a CD
C) Windows Live
D) all of the above
Q3) When you print a presentation as Notes Pages,this provides blank lines to the left of the presentation so that the audience can take notes.
A)True
B)False
Q4) When you publish a presentation online,YouTube videos will play as you move through the slide show.
A)True
B)False
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Chapter 63: Interactive Media
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Sample Questions
Q1) Smart phone apps that make use of augmented reality are available.
A)True
B)False
Q2) Users can interact in a virtual reality environment through the use of _____.
A) stakeholders
B) avatars
C) augmented players
D) icons
Q3) Adding surround sound to a virtual,interactive experience is distracting and unrealistic.
A)True
B)False
Q4) _____ media are unique in that the audience is not composed of passive viewers.
A) Engaged
B) Embedded
C) Interactive
D) Indexed
Q5) Virtual reality's primary market is education.
A)True
B)False
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Chapter 64: Database Structure
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Sample Questions
Q1) To avoid data ____,a database stores data in one place.
A) redundancy
B) verification
C) integrity
D) validation
Q2) A ____ is a program that lets computer users create and access a collection of organized data.
A) data definition language
B) data manipulation language
C) database management system
D) query by example
Q3) A primary key is a ____ within a database table that uniquely identifies each record.
A) field
B) record
C) file
D) unit
Q4) Online services such as Google and Amazon rely on data organized by databases.
A)True
B)False
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Chapter 65: Overview of Databases
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Q1) In Access,each type of object has an identifying icon.For ____,the icon is a grid.
A) forms
B) reports
C) tables
D) queries
Q2) A report is a formatted printout that can summarize specified data in a database.
A)True
B)False
Q3) Access allows you to use the Undo key to reverse almost any action you perform.
A)True
B)False
Q4) A ____ is a request to retrieve information stored from a database.
A) field
B) search
C) query
D) filter
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Chapter 66: Database Tools
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Sample Questions
Q1) One of the first steps in creating a database is to build queries and reports that can pull information from the data that is stored.
A)True
B)False
Q2) Query wizards and ____ automate the process of writing SQL commands in a relational database.
A) DDL
B) PHP
C) Query by Example (QBE)
D) DML
Q3) Database tools include software and techniques for analyzing,maintaining,and manipulating data in a database.
A)True
B)False
Q4) A data dictionary provides a detailed description of each field and table in a database.
A)True
B)False
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Chapter 67: Database Tables
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Q1) Creating a ____ sets up a relationship between tables that share a common field.
A) join
B) table
C) field
D) primary key
Q2) Once a field is created in a table,it cannot be subsequently moved to a new location in the table because this action corrupts the database.
A)True
B)False
Q3) To use a database for decision making,you must first create multiple,independent tables.
A)True
B)False
Q4) Joining fields lets you extract data from two or more tables through a query.
A)True
B)False
Q5) In Access,related fields are grouped in the Data Type Gallery for quick and easy access.
A)True
B)False
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Chapter 68: Industrial Databases
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Q1) Which of the following tasks is the typically a primary responsibility of a database administrator?
A) developing the data dictionary
B) data entry
C) monitoring a help line
D) hiring and training the users
Q2) On Amazon.com,when the customer is ready to make a purchase,the database ____ manages the entire process.
A) table
B) administrator
C) report
D) management system
Q3) The process of extracting information from a data warehouse or data mart is called ____.
A) data querying
B) data mining
C) data extrication
D) data verification
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Chapter 69: Data-sheets and Forms
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Q1) When you create a lookup field list and enable the Limit to List check box,entries can be manually typed or selected from the lookup list.
A)True
B)False
Q2) An Access subdatasheet displays records from the last database you created.
A)True
B)False
Q3) When table data is sorted in ascending order,it is sorted ____.
A) by foreign key
B) by primary key
C) from A to Z
D) from Z to A
Q4) When a calculated field is set to ____,the field is formatted with dollar signs and decimal places.
A) Number
B) Currency
C) Dollar
D) Money
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Chapter 70: Queries and Reports
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Q1) A query result is a subset of ____ that meet its criteria.
A) records
B) tables
C) fields
D) databases
Q2) When you make changes in a query datasheet,the changes are not recorded in the original table.
A)True
B)False
Q3) A benefit of applying conditional formatting to an Access report is to ____.
A) join tables more easily
B) bring attention to specific report details
C) organize your report data more efficiently
D) build a more efficient report design grid
Q4) In Access,a saved report displays as an object in the ____.
A) table
B) Reports window
C) Builder pane
D) Navigation pane
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Chapter 71: E-commerce Implementation
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Q1) A good example of an ecommerce site is _____.
A) Gmail
B) CNN
C) Amazon
D) ESPN
Q2) The business-to-consumer (B2C)model of ecommerce is also called etail.
A)True
B)False
Q3) Downloading apps,games,and media to your smartphone is an example of _____.
A) GSM
B) data commerce
C) mcommerce
D) electronic exchange
Q4) Craigslist,the online classifieds website,is a popular C2C site.
A)True
B)False
Q5) Mcommerce is supported by a variety of mobile form factors such as dashtop computers embedded in your car's dashboard.
A)True
B)False
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Chapter 72: Outlook
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Q1) An email message in your Inbox displays a(n)____ when it is of high importance.
A) red arrow
B) purple arrow
C) red exclamation mark
D) asterisk
Q2) A document sent as part of an email is known as an attachment.
A)True
B)False
Q3) In Outlook,you need to download and install the ____ program for each network you want to display.
A) Facebook
B) Social Connector add-in
C) LinkedIn
D) Connection
Q4) When you mark an email message as urgent,Outlook adds a green exclamation point to the message in the recipient's Inbox.
A)True
B)False
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Chapter 73: E-commerce Technologies
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Q1) Ecommerce technologies include software and systems that support safe and secure transactions over _____ and the Internet,and make ecommerce possible.
A) networks
B) DHTML
C) GSM
D) Bluetooth
Q2) Ecash provides privacy by shielding your credit card information from vendors.
A)True
B)False
Q3) Ecommerce hosting companies offer _____ that provide all the necessary software tools to deliver ecommerce applications.
A) domains
B) certifications
C) servers
D) certificates
Q4) Ecommerce hosts offer more than server storage and software; some will also help online businesses market their products.
A)True
B)False
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Chapter 74: OneNote
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Q1) A OneNote page cannot be moved from one section to another section.
A)True
B)False
Q2) You can share a OneNote notebook with a group so that everyone can work on its contents at the same time.
A)True
B)False
Q3) Microsoft OneNote provides ____ for collecting and organizing anything that is in digital form.
A) digital notebook tools
B) spreadsheets
C) databases
D) websites
Q4) When you take a screen clipping of a webpage,what additional information is gathered by OneNote?
A) the name of the person taking the screen clip
B) the webpage author
C) the website URL
D) the word count
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Chapter 75: Office Web Apps
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Sample Questions
Q1) Office 2013 Web Apps also support devices with touch screen capabilities.
A)True
B)False
Q2) Document ____ are displayed in the same color code assigned to the app used to create them.
A) filenames
B) tabs
C) lists
D) tiles
Q3) When using Excel within Windows Live,you can edit a spreadsheet created in ____.
A) Office 2000 or later
B) Office 2003 or later
C) Office 2007 or later
D) Office 2010 only
Q4) In the Excel Web App,to share your file with others,you click Home and then click the Share button in the Office group.
A)True
B)False
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Chapter 76: Information Management
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Q1) A graphical representation of a company's key performance indicators can be displayed in a(n)_____ for easier access to important data.
A) transaction processing system
B) executive dashboard
C) database
D) optimized model
Q2) Nonprogrammed decisions deal with unusual or exceptional situations.
A)True
B)False
Q3) In the transaction processing cycle,the data _____ stage is where the validity of the data entered is checked,such as whether an item number and credit card number are valid.
A) collection
B) editing
C) debugging
D) manipulation
Q4) There are two methods of processing transactions: batch and sequential.
A)True
B)False
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Chapter 77: Common Application Components
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Q1) When you first open Word,the window generated by the More option,in the _____ submenu,is opened by default.
A) Home
B) Open Recent
C) Print
D) File
Q2) After reducing the size of an Office application window,click the ____________________ button to make it full size again.
Q3) Office applications include a(n)____________________,which,among other things,provides information about open files.
Q4) In Office applications,a ScreenTip appears when you _____.
A) right-click a Microsoft Office file
B) open an application
C) hold the mouse pointer over most elements in the application window
D) press the Windows+T key combination
Q5) The options on the menu bar are the same in all Office applications.
A)True
B)False
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Chapter 78: Enterprise Systems
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Sample Questions
Q1) Good _____ systems provide a framework for best practices in business management.
A) input
B) technology
C) data
D) information
Q2) By itself,customer relationship management software will typically improve customer satisfaction.
A)True
B)False
Q3) A decision support system (DSS)allows a business to track all interactions with customers,including in-store,by phone,and online,to better understand a customer's interests and needs.
A)True
B)False
Q4) Many businesses use knowledge management systems that include social networking features.
A)True
B)False
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Chapter 79: Working with Files and Documents
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Sample Questions
Q1) On a Mac,clicking and holding an Office application's icon in the Dock displays
A) options related to the Office application
B) a list of the application's open documents
C) information related to when the document was last saved
D) none of the above
Q2) To change the zoom to a lower percentage,drag its slider _____.
A) up
B) to the right
C) down
D) to the left
Q3) To create a new Word file from within the application,click the File menu and select New Blank Document from the list.
A)True
B)False
Q4) Word suggests a file name for a newly saved file based on _____.
A) the first word in the document
B) the first few words in the document
C) its current folder location
D) the document's relative path in the file system
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Chapter 80: Common Editing Functions
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Q1) In Office applications,the tools you need to copy,cut,and paste items are found on the Standard toolbar.
A)True
B)False
Q2) Selected text can be deleted from a document by _____.
A) clicking the Cut button on the Standard toolbar
B) pressing the delete key
C) pressing the control+D key combination
D) both A and B
Q3) You replaced a paragraph of text in a Word document.To reverse that action,click the ____________________ button on the Standard toolbar.
Q4) When Word finds more than one search result,the search result is highlighted in ____________________ wherever it appears in the document.
Q5) In Word,the wavy ____________________ underline indicates a grammatical error.
Q6) If you want to copy text in an Office document,click the ____________________ button on the Standard toolbar.
Q7) In Word,the wavy ____________________ line indicates a spelling mistake.
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Chapter 81: Common Formatting Functions
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Sample Questions
Q1) To align text in a paragraph,use an alignment button,which is located in the Paragraph group.
A)True
B)False
Q2) The Font _____ shows the font applied to the paragraph that contains the insertion point.
A) color
B) size
C) box
D) arrow
Q3) In Office for Mac 2011,the Format Picture galleries show lists of options,but no previews.
A)True
B)False
Q4) A paragraph in your open document is formatted with Wingdings,size 12 font.You want the font to appear larger than it currently displays.To accomplish this,set the font size to 10.
A)True
B)False
Q5) Paragraphs can be aligned in ____________________ different ways.
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Chapter 82: Working with Graphics
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Q1) With a shape selected,clicking Align Right positions it _____.
A) along the left margin
B) along the right margin
C) along the top of the page
D) along the bottom of the page
Q2) When searching for clip art,the case of the search word(s)does not matter.
A)True
B)False
Q3) The Picture Styles gallery provides access to _____.
A) manual buttons to set borders
B) free online pictures you can insert in a document
C) preset combinations of picture styles and fancy borders
D) fonts and paragraph styles
Q4) When working with a picture,the Reflection effect adds a reflection _____ the picture.
A) above
B) to the immediate right of C) to the immediate left of D) below
Q5) You enhance the appearance of a graphic by applying
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Chapter 83: Working with Tables
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Q1) To center selected text,use the Center Text button in the _____ group on the Home tab.
A) Font
B) Styles
C) Editing
D) Paragraph
Q2) To delete a table from a Word document,_____.
A) click the Table Select handle to select the entire table,and then press the delete key on the keyboard
B) press the delete key on the keyboard
C) left-click the table and select Delete Table
D) click Delete Table from the Tables group on the Insert tab
Q3) To split one cell into two cells,click the ____________________ button in the Merge group on the Table Tools Layout tab.
Q4) To combine two adjacent table cells,click the _____ button in the _____ group.
A) Connect,Table Tools
B) Insert Above,Merge
C) Split Table,Table Tools
D) Merge,Merge
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Chapter
84: Printing & Publishing
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Q1) Each file waiting its turn to print is known as a print(er)____.
A) queue
B) copy
C) preview
D) job
Q2) Use the ____________________ button to change the layout of an entire document to Portrait or Landscape.
Q3) With the Mac Mail application installed on your computer,you can send a file as an attachment from within an Office application.
A)True
B)False
Q4) By default,Word prints the entire open document.
A)True
B)False
Q5) The ____ check box is used when you print more than one copy of a document.
A) Portrait Orientation
B) Copies
C) Collated
D) Print All Pages
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Chapter 85: Sharing Content Between Applications
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Q1) ____ differs from embedding in that it creates a connection between the destination file and the source file.
A) Pasting
B) Formatting
C) OLE
D) Linking
Q2) You want to copy an Excel chart from Excel into an open Word document.You want all future changes made to the original chart reflected in the Word document.Which button should you click?
A) Merge Formatting
B) Keep Text Only
C) Paste
D) Paste Chart
Q3) Objects,such as charts and sentences,can be copied and pasted as needed between Word and Excel.
A)True
B)False
Q4) You can use ____________________ to integrate data between different Office for Mac 2011 applications.
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Chapter 86: Collaborating with Office for Mac 2011
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Q1) The user name associated with a change is based on the User Information option in the Word ____________________ dialog box.
Q2) A comment is not part of a document and is not saved when you save the document.
A)True
B)False
Q3) In Excel worksheets,comments are associated with rows.
A)True
B)False
Q4) When you have two copies of the same version of a document,you can ____ them into a single file.
A) copy and paste
B) use the Clipboard to place
C) merge
D) compare
Q5) You can review a list of changes in the document by clicking the ____ button in the Tracking group.
A) Review Pane
B) Show Markup
C) Tracked Changes
D) Compare
Page 88
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Chapter 87: Customizing Office Applications
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Q1) In the General section of the Ribbon preferences,which option is not available?
A) Turn the Ribbon off
B) Expand the Ribbon
C) Add a tab to the Ribbon
D) Hide group titles
Q2) You cannot rearrange the order of tabs on the Ribbon.
A)True
B)False
Q3) You cannot change the default storage location for the files that AutoRecover saves.
A)True
B)False
Q4) You can personalize your installed Office applications by adding ____ under User Information.
A) a product key
B) your birth date
C) your company name and address
D) a personal photo
Q5) The file format compatible with Word 2007 and 2010 is ____________________.
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Chapter 88: AI Methodologies
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Q1) An expert system relies on ____ to provide subject-specific knowledge.
A) human experts
B) the Singularity
C) computational analysis
D) Bayesian analysis
Q2) AI neural networks use ____ to simulate the processing that takes place between neurons in the brain.
A) synapses
B) software
C) expert systems
D) cognition
Q3) Expert systems,case-based reasoning,and Bayesian networks are all examples of
A) conventional AI
B) fuzzy logic
C) computational intelligence
D) neural networks
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Page 90
Chapter 89: Overview of Word Processing
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Q1) ____ play an important part in explaining a business to potential investors.
A) Word documents
B) Business plans
C) Document formats
D) Graphics and images
Q2) For research papers,Word contains reference tools for adding ____ and other items.
A) reports
B) puzzles
C) citations
D) tools
Q3) In a Word document,a placeholder can be deleted.
A)True
B)False
Q4) Templates make it easy to create pre-formatted documents such as a(n)____.
A) table
B) theme
C) envelope
D) table of contents
Q5) The default view in Word for Mac 2011 is ____________________ view.
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Chapter 90: AI Applications
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Q1) To support speech recognition,the computer must learn a dictionary of words to determine how to parse a sentence into individual words.
A)True
B)False
Q2) One use for a(n)____ is to search a database for information pertaining to a specific query.
A) intelligent agent
B) expert system
C) task automation agent
D) natural language
Q3) A popular use of AI software is in robotics.
A)True
B)False
Q4) Robots are used to perform jobs that involve the three Ds.Which of the following is NOT one of the three Ds?
A) disasters
B) dangerous
C) dull
D) dirty
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Chapter 91: Document Formatting Techniques
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Sample Questions
Q1) In Word,a normal margin is set to one and a quarter inch on the ____.
A) top and right only
B) left and right only
C) top and left only
D) top and bottom only
Q2) Paragraph-level formatting affects a(n)____.
A) entire document
B) leading paragraph sentence
C) entire paragraph
D) cover page
Q3) The Columns feature,a common formatting feature found in newspapers,lets you arrange text in two or more horizontal columns.
A)True
B)False
Q4) A hanging indent indents every line in a paragraph except the first one.
A)True
B)False
Q5) The most common type of tab is a(n)____________________ tab stop,which positions text so its left edge aligns below the tab stop.
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Chapter 92: Academic Publishing Tools
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Q1) A document's table of contents is created inside a ____,which allows access to its options.
A) document
B) section
C) cover page
D) content control
Q2) A document's ____________________ include its number of pages,words,characters,paragraphs,and lines.
Q3) To add the ____________________ symbol to a document,type a left parenthesis,a lowercase "r," and a right parenthesis.
Q4) Word displays the word count for a document in the ____ of the screen.
A) bottom-right corner
B) bottom-left corner
C) top-right corner
D) top-left corner
Q5) To add a(n)____________________ to a document,type a less than symbol,a hyphen,and another hyphen.
Q6) A formula is added to a document in the format of a(n)____________________.
94
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Chapter 93: Overview of Spreadsheets
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Q1) As a student,you feel it is important to keep track of your current grade average in this class.From the choices below,select the Office application that should be utilized to accomplish this task.
A) Word
B) PowerPoint
C) Excel
D) Windows 7
Q2) From the choices below,select a valid cell reference.
A) 14B
B) Z92
C) E#6
D) T?56
Q3) Tools on the Formulas tab provide pre-made functions to generate formulas.
A)True
B)False
Q4) In a spreadsheet,____________________ call attention to important information.
Q5) Data presented in spreadsheets is not useful in the management process of making financial decisions for a business.
A)True
B)False
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Chapter 94: Cells and Cell Data
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Sample Questions
Q1) Selected cells in a range are highlighted in ____.
A) red
B) blue
C) orange
D) yellow
Q2) A row's height should be stated as ____.
A) 85
B) 85 pixels
C) 85 points
D) none of the above
Q3) To delete a selected column in a spreadsheet,click the Delete button in the Cells group on the ____ tab.
A) Insert
B) Home
C) View
D) Review
Q4) When typing in a cell,press and hold the command and option keys and then press the return key to create a line break in the cell.
A)True
B)False
Page 96
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Chapter 95: Formulas
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Q1) The formula analysis process is called formula auditing.
A)True
B)False
Q2) Most of the tools for auditing formulas are found on the ____________________ tab in the Function and Audit Formulas groups.
Q3) You can show all of a spreadsheet's formulas by pressing the ____ key combination.
A) control+grave accent
B) option+F2
C) alt+grave accent
D) command+F2
Q4) The hyphen key is used for multiplication.
A)True
B)False
Q5) Formulas should begin with a(n)____________________ sign.
Q6) You can use a cell's ____________________ to copy a formula from one cell to another.
Q7) A formula is an expression that generally results in a numerical value.
A)True B)False
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Chapter 96: Functions
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Q1) In Excel,the ____________________ function adds the cells directly above it by default.
Q2) To access the PMT function,click the Formulas tab,then in the Function group,click the Insert button,then click Financial.
A)True
B)False
Q3) From the choices listed below,which function determines the number of times the word "YES" appears in a range of cells?
A) =COUNT(G7:G12,"YES")
B) =COUNTIF(G7:G12,"YES")
C) =COUNTA(G7:G12,"YES")
D) =SUMIF(G7:G12,"YES")
Q4) The ____ function calculates the highest value found in its list of cell references.
A) COUNTA
B) SUM
C) MAX
D) HIGHEST
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Chapter 97: Formatting Spreadsheets
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Sample Questions
Q1) In the Table Styles group,the gallery of table styles is divided into two sections: Light and Dark.
A)True
B)False
Q2) Conditional formatting is used to ____ that are usually difficult to visualize when viewing a spreadsheet.
A) define data names
B) format table heading rows
C) highlight data trends
D) filter data results
Q3) Excel aligns numbers along the ____________________ cell border by default.
Q4) To center a heading over four cells,in the Paragraph group,click the Merge button.
A)True
B)False
Q5) A border can be applied to a cell or to a range of cells.
A)True
B)False
Q6) When you apply the Currency format type,the ____________________ symbol is displayed in the cell.
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Chapter 98: Spreadsheet Graphics
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Q1) Tools for creating headers and footers are located on the Page Setup dialog box.
A)True
B)False
Q2) Sparklines are meant to show a large amount of ____________________ information in a limited amount of space.
Q3) A chart wall is the area ____ the chart's columns.
A) directly behind B) in front of C) above
D) directly below
Q4) To insert a spreadsheet footer,click the View menu and then click the ____ option.
A) Footer
B) Page Options
C) Header and Footer
D) Print Options
Q5) The pie chart is the best type of chart to select for most business uses.
A)True
B)False
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Chapter 99: Advanced Spreadsheet Tools
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Sample Questions
Q1) A PivotTable is set up by ____ from the PivotTable Field List to label and filter areas.
A) creating tables
B) entering formulas
C) dragging fields
D) copying
Q2) A PivotTable can be formatted so that its output looks similar to a row.
A)True
B)False
Q3) To create a PivotTable,click the ____________________ tab,and then click the Summarize with PivotTable button in the Tools group.
Q4) The purpose of Solver is to find the optimal solution to a problem,given certain ____.
A) formats
B) data
C) formulas
D) constraints
Q5) In Excel,the ____________________ is used for solving linear programming types of problems.
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Chapter 100: Overview of PowerPoint
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Sample Questions
Q1) A strong closing helps the audience remember ____ during the presentation.
A) animations presented
B) what you said
C) the first slide displayed
D) distractions encountered
Q2) It is good practice to create a(n)____,which provides the title of your presentation,your name,and the date of the presentation.
A) title slide
B) outline
C) summary slide
D) handout
Q3) The Animations tab displays the name of the theme applied to the open presentation.
A)True
B)False
Q4) The 7x7 Rule states that you should use no more than seven bullets on a slide and no more than seven words in a bullet.
A)True
B)False
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Chapter 101: Working with Slides and Text
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Sample Questions
Q1) In PowerPoint,a(n)____________________ is used to position graphics and other objects consistently on all slides in a presentation.
Q2) To select three slides and edit them simultaneously,click the first slide,press the ____ key,and then click the second and third slides.
A) Control
B) Function
C) Insert
D) Command
Q3) When an outline is imported into a presentation,PowerPoint starts a new slide when it encounters ____ formatting.
A) Heading 1
B) Heading 2
C) Arial 12
D) New Slide
Q4) You can add symbols to a presentation by clicking the Symbol button in the Insert group on the Home tab.
A)True
B)False
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Chapter 102: Using Graphics Objects
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Sample Questions
Q1) When an animated object has more than one part,the ____ button allows you to change the sequence in which those parts appear.
A) Add Animation
B) Trigger
C) Effect Options
D) Grow and Turn
Q2) When arranging four images so that the top image moves below the other three images,you can control-click,point to Arrange,and then click
Q3) When an object has associated animation effects,the effects subsequently can be changed or deleted.
A)True
B)False
Q4) To change the coloring of a slide's SmartArt,on the SmartArt tab,click the ____________________ button.
Q5) You can center a picture by clicking the Align button in the Arrange group on the Format Picture contextual tab.
A)True
B)False
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Chapter 103: Formatting a Slide Show
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Sample Questions
Q1) When a presentation is to run in a bank lobby kiosk,what show option should be selected?
A) Loop continuously until 'Esc'
B) Show without narration
C) Show without animation
D) Show Presenter View
Q2) When a transition is applied to a slide,it occurs when ____.
A) that slide first appears
B) that slide exits
C) the presentation is launched
D) the presenter clicks with the mouse
Q3) By using ____________________ in a presentation,you remove the need for anyone to manually click through the slides.
Q4) You can change a slide's page orientation by selecting either Landscape or ____________________.
Q5) A header is text that appears at the top of every page in a document.
A)True
B)False
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Chapter 104: Presenting and Publishing
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Sample Questions
Q1) When you create a(n)____ of your presentation,PowerPoint provides options for selecting the size and quality.
A) DVD
B) electronic handout
C) movie
D) Web package
Q2) The From Current Slide button,which is located on the Slide Show tab,is useful if you make a last-minute change to a slide and want to verify that the slide show works from that point forward.
A)True
B)False
Q3) You add all of the slides in a presentation to a custom show by clicking on the first slide,and then pressing and holding the ____________________ key while you click the last slide in the presentation.
Q4) PowerPoint presentations can be published to ____.
A) an online source
B) a CD
C) Windows Live
D) all of the above
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Chapter 105: Outlook
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Sample Questions
Q1) In Outlook,to schedule an event that involves other people,you can create a new ____________________.
Q2) When you've completed a task in Outlook,you can control-click it and select Mark as Complete to remove the task from your task list.
A)True
B)False
Q3) To send and receive e-mail using Outlook,you first need to set up an e-mail account. A)True
B)False
Q4) In Outlook,an appointment is added to your ____.
A) Inbox
B) Calendar
C) New Group D) To-Do List
Q5) When you send an e-mail attachment,it appears below the Subject field. A)True
B)False
Q6) The body of an e-mail message should always begin with a(n)____________________.
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Q7) In Outlook,use the ____________________ button to add an appointment.
Chapter 106: Navigating in Google Docs
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Sample Questions
Q1) When uploading a file to Google Docs,locate the file to upload by clicking "Files...," browse your computer for the files you want and select them,and click Open.
A)True
B)False
Q2) Google Docs will store an unlimited number of Microsoft Office documents at no additional cost.
A)True
B)False
Q3) The Last modified column in your Documents list shows you ____.
A) the current date and time
B) when the document was last opened and by whom
C) the date the document was created
D) when the document was last modified and by whom
Q4) The ____ box lets you select or deselect all the items in your Documents List.
A) Select
B) Share
C) Folders
D) More actions
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Chapter 107: Word Processing
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Sample Questions
Q1) You insert a header at the top of a document by clicking ____.
A) Format->Header
B) Tools->Header
C) the Header icon on the toolbar
D) Insert->Header
Q2) After placing an image in a document,you decide to move it.To move the image,you must delete it and re-insert it in the document.
A)True
B)False
Q3) A Google Docs document appears and functions just like a Microsoft Excel worksheet.
A)True
B)False
Q4) You want to add a word to your document but are unsure of its exact meaning.Click ____ to get a definition of,a synonym for,or encyclopedia information about the word.
A) Format->Language
B) Format->Look up word
C) Tools->Define
D) Tools->Dictionary
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Chapter 108: Spreadsheets Part 1
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Sample Questions
Q1) You move an image in a spreadsheet by ____.
A) left-clicking the image and dragging it
B) clicking File-> Move image
C) pointing at the row holding the image and dragging the sizing handle that appears
D) dragging the image's top bar
Q2) After you enter a function in a cell,pressing Enter ____.
A) opens Function options
B) runs the function and displays its result in the cell
C) opens a dialog box with charting options
D) formats the cell with absolute references
Q3) Using toolbar buttons in Google Spreadsheets,you can easily align data within a cell,merge adjacent cells into a single cell,and wrap text.
A)True
B)False
Q4) When you paste an image URL into a spreadsheet cell,the image ____.
A) must already be online
B) can be uploaded from your computer
C) must originate from within the United States
D) none of the above; Google Spreadsheets does not support this functionality
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Chapter 109: Spreadsheets Part 2
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Sample Questions
Q1) A spreadsheet form can be formatted with a theme.
A)True
B)False
Q2) Google Drawings allows you to create free-hand drawings including custom shapes and labels,and insert them into a spreadsheet.
A)True
B)False
Q3) Google gadgets can be created by Google employees and those who purchase the software to do so.
A)True
B)False
Q4) You clicked the Revision history toolbar to move to a prior version of the spreadsheet.Changes to the spreadsheet are highlighted in ____.
A) brown
B) the cell by pointing to a red triangle in the cell's upper-left corner
C) yellow
D) green
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111
Chapter 110: Presentations
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Sample Questions
Q1) In Presentations,you can import an entire existing presentation into a new presentation.
A)True
B)False
Q2) Only video published to YouTube can be inserted into a presentation.
A)True
B)False
Q3) To display slide objects in a custom order,you must configure the slide's ____.
A) layers
B) animations
C) order
D) images
Q4) Presentations shares some,but not all,of the functionality found in Microsoft PowerPoint.
A)True
B)False
Q5) In Presentations,you can resize an inserted image,but not an inserted video.
A)True
B)False
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Chapter 111: Project Management
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Sample Questions
Q1) One advantage of an organized project is ____.
A) cost efficiency
B) employee relations
C) flexibility
D) easy answers
Q2) Project management software is widely used in restaurants.
A)True
B)False
Q3) If a task's duration is an estimate,a question mark appears immediately to the left of the time listed in the Duration field.
A)True
B)False
Q4) Project management applications help manage your budget and presentation slides.
A)True
B)False
Q5) A task's duration is the amount of time that specific task will take to complete.
A)True B)False
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Chapter 112: Personal Information Management
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Sample Questions
Q1) The Gmail home page is located at http: //www.mail.google.com.
A)True
B)False
Q2) Gmail has taken a different approach to organizing messages by abandoning folders and opting for the ____ approach of tagging messages.
A) label
B) HTML
C) CSS
D) WYSIWYG
Q3) Gmail does not sort e-mail,but instead uses a powerful ____ feature allowing you to find a specific message easily.
A) grouping
B) search
C) keyword
D) date
Q4) When you create a Gmail task,the due date is the date you should begin work on the task.
A)True B)False
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Chapter 113: Web Research
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Sample Questions
Q1) The largest human-edited directory on the Web is ____.
A) dmoz.org
B) google.com
C) bing.com
D) dogpile.com
Q2) Web ____ like Google can help you locate specific information on the Internet.
A) search engines
B) video hosting services
C) providers
D) either A or C
Q3) A search option that specifies unwanted words ____.
A) displays Web pages containing those specific words
B) doesn't display Web pages containing those specific words
C) displays Web pages containing the first unwanted word only
D) none of the above
Q4) Search engines provide filtering tools,which you can use to refine search results.
A)True
B)False
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Page 115
Chapter 114: Web Publishing
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Sample Questions
Q1) Web 2.0 technologies provide ____ services designed specifically for sharing photos online,saving you the task of setting up a Web site or blog for this purpose.
A) online
B) chat
C) exchange
D) RSS
Q2) You can learn how to use WordPress services by viewing video posted at WordPress.tv.
A)True
B)False
Q3) You can use Weebly.com to create a free ____ for your own use.
A) e-mail account
B) social network
C) Web site
D) none of the above
Q4) Picasa is a Web blog service offered by WordPress where users can view your blog entries.
A)True
B)False
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