Introduction to Computers
Textbook Exam Questions
Course Introduction
Introduction to Computers provides students with a foundational understanding of computer systems and their applications in modern life. The course covers essential topics such as the history and evolution of computers, basic hardware and software components, operating systems, input/output devices, and data storage. Students will also learn about the Internet, computer networks, cybersecurity basics, and ethical considerations in computing. Through hands-on activities and demonstrations, the course equips learners with practical skills in using productivity software and navigating digital environments, preparing them for further study or everyday technological proficiency.
Recommended Textbook
Using Information Technology Complete Edition 10th Edition by Brian Williams
Available Study Resources on Quizplus
12 Chapters
1441 Verified Questions
1441 Flashcards
Source URL: https://quizplus.com/study-set/2784
Page 2
Chapter 1: Information Systems and People
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/55483
Sample Questions
Q1) Which of the following statements is true of the IT department areas?
A)The help desk department maintains the environmentally controlled areas in which servers and communications equipment are located.
B)The systems administration department installs, manages, and updates servers.
C)The enterprise systems and applications department handles backups and archiving.
D)The operations department provides services to internal and external customers on technology issues.
Answer: B
Q2) Which of the following statements is true of web-based shopping and online self-service applications?
A)They reduce understanding of customer requirements and motives in the long term.
B)They increase the amount of time spent in face-to-face interactions with the customer.
C)They enforce more rigorous security measures than brick-and-mortar versions.
D)They reduce customer loyalty in the long term.
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: Information Systems and Strategy
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/55482
Sample Questions
Q1) Alduro Plastics, a utensils manufacturing company, decides to extend its value chain by acquiring a manufacturer of raw materials. Which of the following, if true, would most support Alduro's decision?
A)The company's major supplier displays a sloppy attitude while supplying materials.
B)The company's production schedule is seasonal.
C)The company has projected a growth of 8 percent for the current financial year.
D)The company's managing director has resigned recently.
Answer: A
Q2) Which of the following statements is true of the value chain?
A)The value chain ends when the customer buys a product.
B)The value chain includes primary and support activities used to produce a product.
C)The value chain's extended activities neither offer strategic opportunities nor risks.
D)The value chain does not involve the intermediaries that a company maintains.
Answer: B
To view all questions and flashcards with answers, click on the resource link above.
4
Chapter 3: Information and Communications Technologies:
The Enterprise
Architecture
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/55481
Sample Questions
Q1) Speech input devices have overtaken all other input devices.
A)True
B)False
Answer: False
Q2) Which of the following was a disadvantage of VoIP communication at its initial stages?
A)high cost of communication
B)increased rate of dropped calls or bad audio
C)greater inefficiency due to wasted capacity
D)communication by establishing a channel between the nodes
Answer: B
Q3) The drive to rebrand some familiar services as "cloud computing" is solely about building a brand new architecture rather than about the marketing hype created.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Databases and Datawarehouses
Available Study Resources on Quizplus for this Chatper
122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/55480
Sample Questions
Q1) What is a database? Why is it a better system of information organization compared to a file processing system?
Q2) Making changes to an integrated database is considered a challenge because ________.
A)it requires extensive changes to the source code
B)it renders data obsolete
C)it takes less time from IT but more from the end users
D)it exposes the database to external threats
Q3) The database performance tuning process takes into account ________.
A)the system's capacity of scaling
B)the kind of data accessed by the end users
C)the language used by users to access the database
D)the security permissions accorded to different users
Q4) Which product allows voice commands, sequenced like a natural conversation, as a means to access a database?
A)Yelp
B)MySQL
C)Oracle
D)Siri
Q5) What are the characteristics of high-quality information?
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Information Systems for the Enterprise
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/55479
Sample Questions
Q1) The total of termination costs, hiring costs, training costs, and other costs related to replacing a worker is referred to as ________.
A)cost per hire
B)sunk cost
C)turnover cost
D)hidden cost
Q2) How does social networking affect human capital management systems? Explain with an example.
Q3) What are the different steps that underlie the successful management of a next-generation supply chain?
Q4) Which of the following is the central element of the human capital management (HCM)information system?
A)employee record
B)customer service
C)marketing campaigns
D)transportation
Q5) Explain how e-marketing information systems track customer behavior.
Q6) How does exception reporting differ from compliance reporting?
Q7) List the components of human capital management systems.
Page 7
To view all questions and flashcards with answers, click on the resource link above.
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/55478
Sample Questions
Q1) Which of the following factors best explains why it was tougher for Amazon.com to build trust in its e-commerce website compared to Walmart?
A)Amazon.com did not have a smooth online checkout process compared to Walmart.
B)Amazon.com was a privately-owned firm compared to Walmart, which was publicly traded on the stock exchange.
C)Unlike Walmart, Amazon.com did not operate out of physical retail locations.
D)Amazon.com relied mostly on advertising and word-of-mouth publicity to promote itself.
Q2) A(n)________ focuses on informing visitors and empowering them with aggregated information about products from different suppliers.
A)dashboard
B)intranet portal
C)infomediary
D)flat network
Q3) Which of the following is true about third-party cookies?
A)Click-through rates are lower when third-party cookies are used.
B)They are not tied just to the site a person is visiting.
C)Third-party cookies do not track users' web activities or browsing habits.
D)Third-party cookies are non-retrievable.
To view all questions and flashcards with answers, click on the resource link above.
Page 8
Chapter 7: Business Intelligence and Decision Making
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/55477
Sample Questions
Q1) Which of the following is a reason why CAPTCHA may no longer be widespread?
A)technological developments leading to expert systems mimicking the reasoning of human experts
B)technology that makes images fuzzy and fonts irregular so that bots and humans have equal difficulty deciphering them
C)technology that can discriminate between the mouse movements and keystrokes of bots and humans
D)the taking over of artificial intelligence by intelligent agents
Q2) ________ decisions affect the organization and beyond and are guided by the leadership of the organization toward a long-term strategy.
A)Strategic
B)Tactical
C)Operational
D)Specific
Q3) Which of the following functions does an intelligent agent perform?
A)classifying and indexing web pages for search engines
B)collecting and sorting a company's sales data
C)tracking Internet usage patterns of a company's employees
D)monitoring the Internet to screen out malicious software and viruses
To view all questions and flashcards with answers, click on the resource link above.
Page 9
Chapter 8: Collaborating With Technology
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/55476
Sample Questions
Q1) Which of the following is true of iCalendars?
A)They analyze the success rate of events.
B)They flag events that stretch over months or years.
C)They create advertising tools for events.
D)They help budget and maintain the costs of large-scale events.
Q2) Which of the following is true of instant messaging?
A)It helps users add and edit interlinked web pages.
B)It allows people to use simple text editing tools to create knowledge databases.
C)It allows greater telepresence than discussion forums and video conferences.
D)It allows users to display their current status to their contacts.
Q3) Disinhibition is extremely high in relatively anonymous text-based online environments.
A)True
B)False
Q4) What are wikis? What functions do they perform?
Q5) Which is the best-known publicly accessible wiki? How does it function?
Q6) How are group dynamics in virtual teams different from those in real-world teams?
Q7) How do advertisers make use of Twitter?
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Knowledge Management and E-Learning
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/55475
Sample Questions
Q1) What are the three different kinds of e-learning approaches?
Q2) Which of the following knowledge management strategies should be used with strategically valuable information?
A)develop plans of action to experiment with and invest in this information
B)systematically collect and organize, making it widely available throughout the organization
C)create backup copies to be stored remotely and delete information from the system
D)automate collection and archiving to achieve cost-effectiveness
Q3) A great advantage of simulations in e-learning programs is that they offer people a chance to practice skills without risk to themselves or to others.
A)True
B)False
Q4) Which of the following is a feature of massive open online courses?
A)They rely on instructor-based testing and feedback.
B)They always carry academic credit.
C)They accept only select students.
D)They are offered through a third party.
Q5) How is explicit knowledge different from tacit knowledge?
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Ethics, Privacy, and Security
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/55474
Sample Questions
Q1) For which of the following purposes are botnets most likely to be used?
A)capturing Internet users' sensitive information
B)attracting different types of malware to track their origins
C)encrypting critical information to protect it from loss or corruption
D)tracking and eliminating computer worms and viruses
Q2) Margaret O'Connor is an upcoming poet from Georgia who recently updated her blog with her piece of writing titled, "Shadows." One of her readers copied her piece onto his own blog and passed it off as his original work. This is an example of ________.
A)online identity theft
B)embezzlement
C)shadowing
D)plagiarism
Q3) How does a firewall help in preventing intrusion into information systems?
Q4) What are some of the key elements that a security awareness program should comprise?
Q5) Honeypots are human-made threats that barrage servers and computers every day with automated attempts to install all types of malware.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Systems Development and Procurement
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/55473
Sample Questions
Q1) Which of the following is an advantage of customizing a packaged solution?
A)Customization adds competitive advantage to processes that an organization cannot alter.
B)There is very little scope for errors, especially in large systems, due to integrated modules.
C)Vendors will be responsible for any bugs that may arise due to customization.
D)Vendors find it easier to upgrade customized systems than to upgrade noncustomized systems.
Q2) What are some of the key elements that need to be kept in mind during the design phase of the SDLC? Discuss.
Q3) Which of the following should be undertaken during the design phase of the SDLC?
A)defining the business need for a project
B)keeping in mind end users with disabilities
C)conducting risk analysis for a project
D)estimating a project's likely return on investment
Q4) A code review is a peer review process in which programmers familiar with a project check over one another's work to ensure it is well documented and properly written.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Project Management and Strategic Planning
Available Study Resources on Quizplus for this Chatper
119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/55472
Sample Questions
Q1) Executing processes involve coordinating efforts that ensure the tasks on the work breakdown structure are carried out properly.
A)True
B)False
Q2) ________ in project management include all the coordinating efforts that ensure that tasks on the work breakdown structure are carried out properly.
A)Initiating processes
B)Designing processes
C)Planning processes
D)Executing processes
Q3) Explain how project management software helps managers to plan and track projects.
Q4) The ________ phase ideally involves wrapping up a project in an orderly way and a sponsor signing off that all deliverables have been received and accepted.
A)implementing
B)planning
C)closing
D)executing
To view all questions and flashcards with answers, click on the resource link above.
Page 14