Introduction to Computers
Pre-Test Questions
Course Introduction
Introduction to Computers provides students with a foundational understanding of computer systems, including their basic components, functions, and applications. The course covers essential topics such as hardware, software, operating systems, data storage, networking, and internet use. Students will gain hands-on experience with common productivity tools, learn about computer security and ethical considerations, and explore the impact of computers on society. This course equips learners with the practical skills and knowledge necessary to effectively use and understand modern computing technology in academic, professional, and personal settings.
Recommended Textbook Emerge with Computers v. 5.0 5th Edition by
Kenneth Baldauf
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Chapter 1: Intellectual Property Rights
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Q1) Copying a paragraph of somebody else's work and adding it to your own essay or article without giving credit to the author is one example of plagiarism.
A)True
B)False
Answer: True
Q2) One opponent of the DMCA is the ____.
A) MPAA
B) RIAA
C) EFF
D) SOPA
Answer: C
Q3) The digital ____ method of writing has made plagiarism easy and ever more common.
A) iThenticate
B) cut-and-paste
C) dine-and-dash
D) research-and-condense
Answer: B
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Chapter 2: Digital Literacy
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Sample Questions
Q1) A bit has three states: on,off,and null.
A)True
B)False
Answer: False
Q2) Thanks to _____,voice and data traveling together through our telecommunications lines will be seamless.
A) VIP
B) ViIP
C) VoIP
D) ASCII Answer: C
Q3) Using analog-to-_____ conversion,we are able to digitize the things we see and hear.
A) wave
B) high-speed
C) digital
D) color Answer: C
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Chapter 3: Windows 7 Navigating
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Sample Questions
Q1) Parental controls allow you to restrict the types of documents that can be created on a computer.
A)True
B)False
Answer: False
Q2) To restore a window to its previous size,if the Maximize button is not available,press the _____ button.
A) Maximum
B) Previous
C) Restore down
D) Size
Answer: C
Q3) You can pin a program to the Taskbar by clicking and dragging the program from the Start menu to the Taskbar.
A)True
B)False
Answer: True
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Chapter 4: Computing Platforms
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Sample Questions
Q1) Servers always contain multiple processors,sometimes numbering in the thousands.
A)True
B)False
Q2) Information stored in the "cloud" is accessible at any time,with or without an Internet connection.
A)True
B)False
Q3) A Kindle eBook reader is an example of a(n)_____ computer.
A) operating system
B) special-purpose
C) slate
D) personal digital assistant
Q4) Embedded systems can be found in all of the following EXCEPT _____.
A) air-conditioning systems
B) digital watches
C) cloud computers
D) nuclear power plants
Q5) The Internet is an example of a peer-to-peer network.
A)True
B)False
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Chapter 5: Windows 7 File Management
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Q1) To move four files into a new folder,you must first multiselect them.You do this by clicking each file while pressing the Ctrl key.
A)True
B)False
Q2) You can customize Windows Explorer by clicking the _____ menu and selecting Layout.
A) Preview
B) Customize
C) Folder Options
D) Organize
Q3) Options that are available by right-clicking a folder in My Documents are also available on the "Include in library" menu.
A)True
B)False
Q4) When a file or folder is deleted,it is sent to the _____.
A) Deleted Items folder
B) Tombstone
C) Recycle Bin
D) Trash
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Chapter 6: Digital Life
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Q1) It is a federal crime for a private citizen to use a handheld cell phone while driving an automobile.
A)True
B)False
Q2) The idea of digital etiquette came into being ____.
A) with the advent of chat rooms and electronic mail
B) in 1999
C) with the original DARPANET in 1969
D) when 4G cell phone technology was released
Q3) Which of the following is an example of a repetitive stress injury?
A) migraine headaches
B) computer addiction
C) difficulty seeing colors
D) carpal tunnel syndrome
Q4) The first known flash mob happened ____.
A) in Seoul
B) in 1997
C) in a hotel ballroom
D) at Macy's in New York City
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Chapter 7: Processing
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Sample Questions
Q1) Optical computing and quantum computing are two new promising types of mobile processing technology.
A)True
B)False
Q2) Processing is basically turning information into data.
A)True
B)False
Q3) In a trend called BYOD (for "bring your own data"),workers are increasingly bringing portable hard drives to work.
A)True
B)False
Q4) Transistors today are so small that over two billion can be stored on a surface the size of your thumbnail.
A)True
B)False
Q5) A motherboard can be found in almost all digital electronics devices.
A)True
B)False
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Chapter 8: Windows 8 Navigating
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Q1) Which of the following options would NOT be found under the Setting charm?
A) assigning a new password
B) setting the system time
C) sharing a page from the Web
D) adding a new printer
Q2) To search for the latest copy of your résumé on your device,use the Search charm and click the Apps option.
A)True
B)False
Q3) The taskbar appears at the bottom of the Start screen.
A)True
B)False
Q4) The Help feature can be found in the Settings charm.
A)True
B)False
Q5) Pressing the Windows key plus the Z key brings up the apps bar.
A)True
B)False
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Chapter 9: Storage
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Q1) Solid-state storage is quickly replacing _____ for storing data on small devices like the iPod.
A) magnetic tape
B) microdrives
C) mylar film
D) sequential access
Q2) When purchasing a typical PC today,you can expect at least _____ GB of RAM installed.
A) 2
B) 5
C) 8
D) 10
Q3) ROM is used for important programs like _____,which come(s)from the manufacturer.
A) RAM
B) VRAM
C) firmware
D) mobile apps
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Chapter 10: Windows 8 File Management
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Q1) Storing your file to _____ makes it accessible from any device connected to the Web.
A) Windows Office 2010
B) File Explorer
C) SkyDrive
D) Recent Places
Q2) A file can be stored to the "cloud" within Office 2013 using the _____.
A) SkyDrive app
B) Homegroup option
C) Share feature
D) Recent Places option
Q3) A live.com account allows you to store your files in the Homegroup folder.
A)True
B)False
Q4) A file listed in a search result can be launched by holding the mouse over the filename.
A)True
B)False
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Chapter 11: Input/Output (I/O)
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Q1) A touch screen monitor can serve as both an input and an output device.
A)True
B)False
Q2) Special-purpose input devices have greatly enhanced the gaming industry.
A)True
B)False
Q3) One advantage of _____ printers is their ability to output realistic objects.
A) 3D
B) laser
C) high-definition
D) photo
Q4) An all-in-one _____ combines functions such as faxing and scanning.
A) plotter
B) printer
C) display
D) CPU
Q5) Display size for computer monitors is measured horizontally.
A)True
B)False
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Chapter 12: Freedom of Speech
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Q1) In the United States,the ____ oversees the handling of Internet traffic.
A) U.S.Department of Defense
B) FCC
C) FTC
D) W3C
Q2) There is a wide consensus among psychologists and governmental bodies that video games depicting graphic violence lead to violent behavior in the real world.
A)True
B)False
Q3) One exception to the First Amendment to the U.S.Constitution is ____.
A) pornography
B) libel
C) religious sites
D) political statements
Q4) ____ supports network neutrality.
A) Google
B) Comcast
C) AT&T
D) The U.S.Congress
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Chapter 13: Software Development
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Q1) An application programming interface (API)provides a set of tools for software development for a particular platform.
A)True
B)False
Q2) The Google Play store is very conservative about what it offers its users for phone apps.
A)True
B)False
Q3) System software assists computer hardware with the work it is designed to do.
A)True
B)False
Q4) A(n)____ is a set of instructions or statements to the computer.
A) IDE
B) computer program
C) iProgram
D) API
Q5) Object-oriented programming languages are no longer used by software developers.
A)True
B)False
Page 15
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Chapter 14: Mac OS X Layout
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Q1) The ____ menu is accessed by clicking the apple icon.
A) Desktop
B) Apple
C) Finder
D) Spotlight
Q2) When you first start up your computer,the only icon on the Desktop is the Recycle Bin.
A)True
B)False
Q3) The _____ region holds frequently used files and folders so you can quickly access them.
A) Finder
B) Dock
C) Places
D) Shared
Q4) Spotlight displays only the results you have most recently accessed on the computer,along with other items it thinks are relevant to the search query.
A)True
B)False
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Chapter 15: System Software
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Q1) Performing a system ____ utility rearranges your files on disk in an orderly fashion,resulting in faster access.
A) defragmentation
B) diagnostic
C) security
D) file management
Q2) Which of the following uses the New Technology File System (NTFS)for organizing and managing files?
A) Mac OS X
B) Linux
C) Windows 8
D) UNIX
Q3) Which of the following is NOT a feature found in the Linux operating system?
A) command-line interface
B) graphical user interface
C) desktop compatible
D) proprietary software
Q4) Security software is a common utility installed on your computer.
A)True
B)False
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Chapter 16: Mac OS X Tools
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Q1) Under System Preferences,within which category would you select a sub-category to configure the settings for your computer monitor?
A) Personal
B) System
C) Hardware
D) Other
Q2) ____ are ready to use when the Dashboard is activated and disappear when the Dashboard is put away.
A) Spaces
B) Widgets
C) Preferences
D) Controls
Q3) After you make any change in System Preferences,you need to save the change(s)before exiting System Preferences.
A)True
B)False
Q4) Using Active Screen Corners,you turn your screen's corners into shortcuts.
A)True
B)False
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Chapter 17: Application Software
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Q1) Personal software is used to benefit an individual.
A)True
B)False
Q2) Business software is designed to make individuals and groups ____.
A) ergonomic
B) productive
C) creative
D) interactive
Q3) ____ software is any software designed for personal benefit,including home management,entertainment,and education.
A) Business
B) System
C) Personal
D) Application
Q4) A desktop calendar icon is an example of a(n)____.
A) widget
B) IDE
C) SDK
D) array
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Chapter 18: Mac OS X File Management
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Sample Questions
Q1) The "handle" that opens your digital filing cabinet is the ____.
A) Spotlight
B) OS
C) Desktop
D) Finder
Q2) You move a file into an existing folder by _____.
A) clicking the file
B) dragging the file on top of the folder's icon in the Finder
C) dragging the file to the Dock
D) pointing at the file and selecting Move from the menu that appears
Q3) You attempt to open a file with a specific program.But when using the "Open with" functionality,the program is not in the list.In this situation,click _____ to locate the program.
A) Other
B) Quick Look
C) Open with
D) Documents
Q4) Search results are stored in a Smart Folder.
A)True
B)False
Page 20
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Chapter 19: Managing Software
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Q1) ____ has gained popularity as an open-source operating system.
A) Python
B) Windows 8
C) Mac OS X
D) Linux
Q2) Proprietary software is distributed,typically for free,with the source code so that it can be studied,changed,and improved by its users.
A)True
B)False
Q3) Uninstalling software from a computer requires the removal of a single executable file only.
A)True
B)False
Q4) One advantage of registering your software is receiving information on program updates.
A)True
B)False
Q5) A copyright defines exclusive rights legally granted to the owner.
A)True
B)False
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Chapter 20: Privacy
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Q1) The First Amendment to the Constitution of the United States protects an individual's right to privacy of person and possession against unreasonable searches.
A)True
B)False
Q2) The Total Information Awareness tracking information system was created by ____.
A) the state of Illinois
B) the U.S.federal government
C) the United Nations
D) Microsoft
Q3) Microblogging and lifestreaming are both forms of transparency.
A)True
B)False
Q4) The biggest challenge posed by Big Data is ____.
A) physical storage
B) viruses and malware
C) developing software to analyze the massive amount of data
D) traffic shaping
Q5) The Bill of Rights addresses privacy issues in the United States.
A)True
B)False
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Chapter 21: Internet Technologies
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Q1) The Internet Protocol defines the format and addressing scheme used for emailing.
A)True
B)False
Q2) Which of the following agencies played an important role in the birth of the Internet?
A) Department of Defense
B) Federal Internetwork Agency
C) Google
D) FTC
Q3) ____ defines how information travels across the Internet.
A) POP
B) TCP/IP
C) SMTP
D) NP
Q4) Internet hosts are servers that provide information and services to Internet users.
A)True
B)False
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Chapter 22: Common Application Components
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Q1) The ____ key will always return you to the Start screen.
A) F1
B) Alt
C) WIN
D) Shift
Q2) Most groups on a ribbon tab include a small button called a ____.
A) Dialog Box Launcher
B) Tab Group Indicator
C) Quick Access Launcher
D) Group Box Indicator
Q3) In Windows 8,you display the apps listing by ____ on the Start screen and choosing All Apps.
A) right-clicking on a blank space
B) pressing the WIN key
C) pressing the Alt+F4 key combination
D) clicking on the taskbar
Q4) Clicking on the "All Apps" icon displays all the programs that are installed on your computer.
A)True
B)False
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Chapter 23: Web Technologies
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Q1) Through the use of the ____ plug-in,a webpage can provide a user with an interactive experience.
A) Microsoft Word
B) Flash
C) Internet Explorer
D) Apache
Q2) A protocol consists of a URL where documents on the Internet can be located.
A)True
B)False
Q3) ____ is a popular software program that can be used to manage podcasts.
A) PodMan
B) iTunes
C) NPR
D) wikiPod
Q4) XHTML is being replaced by ____.
A) XML
B) DHTML
C) CSS
D) HTML5
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Chapter 24: Working with Files and Documents
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Q1) Once you open a template,you cannot switch to a new one unless you delete the document.
A)True
B)False
Q2) The easiest way to switch between two open Word documents is to use the Ctrl+Shift key combination.
A)True
B)False
Q3) If you are viewing your document and it fills the screen,you are in _____ view.
A) Read Mode
B) Print Layout
C) Web Layout
D) Document
Q4) By default,Word saves a document to _____.
A) SkyDrive
B) the Documents Library
C) WordFiles
D) c :
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Chapter 25: Cloud Computing
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Q1) Infrastructure as a Service (IaaS)provides hardware resources to users over the Internet.
A)True
B)False
Q2) Government agencies have been quick to adopt cloud-based services,largely because of cost savings.
A)True
B)False
Q3) Multiple companies may take advantage of the ____ cloud to pool their cloud resources.
A) private
B) community
C) public D) topology
Q4) Which one of the following is a model for cloud computing?
A) Ethernet
B) county
C) public D) topology
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Chapter 26: Common Editing Functions
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Q1) You can customize the Quick Access Toolbar by adding or removing buttons.
A)True
B)False
Q2) To deselect selected text,click ____.
A) to the right of the selected text
B) anywhere in the document
C) above the selected text
D) to the left of the selected text
Q3) In Office applications,the Mini toolbar options are also available on the HOME tab.
A)True
B)False
Q4) The ____ appears when you click Find.
A) Navigation pane
B) Mini toolbar
C) taskbar
D) Quick Access toolbar
Q5) A hyperlink's ScreenTip includes directions for how to change the link.
A)True
B)False
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Chapter 27: Web Resources
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Q1) Portals provide a convenient starting point for the web by providing access to frequently used services.
A)True
B)False
Q2) The popularity of ____ has encouraged everyday users to share events of the day.
A) IaaS
B) social media
C) PaaS
D) corporate portals
Q3) Wikis encourage ____ to build content that can be constantly added,removed,and edited.
A) crowdsourcing
B) micro-blogging
C) RSS feeds
D) portals
Q4) It is possible to get a street view of a city through geolocation tools such as Google Maps.
A)True
B)False
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Chapter 28: Common Formatting Functions
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Q1) A palette provides the same functionality as a gallery.
A)True
B)False
Q2) A paragraph in your open document is formatted with Wingdings,size 12 font.You want the font to appear larger than it currently displays.To accomplish this,set the font size to 10.
A)True
B)False
Q3) The Paragraph group on the HOME tab has four options for working with lists.
A)True
B)False
Q4) To center text in a paragraph,use the alignment buttons,which are located in the Paragraph group.
A)True
B)False
Q5) When you create a list of tasks that need to be completed in a specific order,it is a good practice to create a numbered list.
A)True
B)False
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Chapter 29: Working with Graphics
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Q1) A small collection of clip art is installed on your computer as part of Office.To use it in your Office files,it is necessary to contact Microsoft and pay its royalty fee.
A)True
B)False
Q2) You need to improve the brightness and sharpen an image.To get started,you should select the image and click the ____ button.
A) Sharpen
B) Color
C) Corrections
D) More
Q3) A picture can always be returned to its original state within a document at the press of a button.
A)True
B)False
Q4) In the Adjust group on the PICTURE TOOLS FORMAT tab,click the Corrections button to adjust an image's color saturation.
A)True
B)False
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Chapter 30: Working with Tables
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Q1) In a Word table,press the ____ key to move from cell to cell.
A) Shift
B) Next
C) Insert
D) Tab
Q2) By default,the gridlines of a newly created table are displayed.
A)True
B)False
Q3) To center the text in the header row of a table,use the _____ option.
A) Center
B) Align Center
C) Format
D) Align Middle
Q4) Tables are a good way to organize numerical data so that it is easier to read.
A)True
B)False
Q5) You cannot adjust the width of a column in a Word table after the table is created.
A)True
B)False
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Chapter 31: Printing & Publishing
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Q1) To print only a few paragraphs within a document,choose the _____ button.
A) Collated
B) Paragraph Print
C) Specify Pages
D) Custom Print
Q2) The easiest way to increase the size of your page is to use the _____.
A) Web Layout view
B) Design tab
C) Print Preview button
D) zoom slider
Q3) Use the Print Custom Range option to only print the current page of a document.
A)True
B)False
Q4) Before printing any document,options on the ____ tab can help ensure the document prints properly.
A) PAGE LAYOUT
B) HOME
C) REVIEW
D) VIEW
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Chapter 32: Sharing Content Between Applications
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Q1) An object can be a chart or a graph but not text.
A)True
B)False
Q2) You want to copy an Excel chart from the Clipboard into an open Word document.You want all future changes made to the original chart reflected in the Word document.Which button should you click?
A) Merge Formatting
B) Keep Text Only
C) Keep Source Formatting & Link Data
D) Keep Source Formatting & Embed Workbook
Q3) When you choose the Use Destination Theme & Link Data option in the Paste Options menu,the formatting of the item copied _____ the file you're pasting it into and creates a file link.
A) matches
B) changes
C) reconfigures
D) none of these
Q4) An Office object can be linked to one or more files.
A)True
B)False
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Chapter 33: Collaborating with Office 2013
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Q1) Using Windows Live,you have access to an online ____ folder where you can store and share files at no cost.
A) Client
B) SkyDrive
C) SkyLine
D) Cloud
Q2) To add a digital signature to a file,you must possess a digital ID.
A)True
B)False
Q3) The ____ tab contains options related to tracking changes.
A) REFERENCES
B) VIEW
C) LAYOUT
D) REVIEW
Q4) To review your original document against one that you have edited,click on the ____ to display both copies side-by-side.
A) Compare button
B) Reviewing Pane
C) combined document
D) Markup Pane
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Chapter 34: Customizing Office Applications
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Sample Questions
Q1) The ribbon can be customized in any Office program.
A)True
B)False
Q2) In Word,Proofing options determine how Word ____.
A) displays documents on the screen
B) opens email attachments
C) uses your personal information
D) corrects and formats text
Q3) You can personalize your installed Office applications by adding ____ under General options.
A) a product key
B) your birth date
C) your name and initials
D) a personal photo
Q4) You can customize the ribbon by ____ and selecting Customize the Ribbon to open the Word Options dialog box.
A) clicking any tab
B) pointing to the HOME tab
C) clicking the CUSTOMIZE tab
D) right-clicking any tab
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Chapter 35: Ethics
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Sample Questions
Q1) Trends in copyright law are shifting toward a balance between the public's right to access and the artist's right to be compensated for his or her work.
A)True
B)False
Q2) Programs such as ____ support energy conservation for electronic devices.
A) ConsumeLess
B) ENERGY STAR
C) Reuse-Recycle
D) Low Watt
Q3) Ethical rules for using computers and the Internet have been laid out by the FCC.
A)True
B)False
Q4) Personal computer ethics involves ____.
A) the legality or illegality of a behavior or an action
B) the effect of a behavior or an action on the public good
C) the effect of a behavior or an action on a person's own well-being
D) all of the above
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Chapter 36: Infrastructure
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Q1) A ____ is considered a telecommunications device that sends and receives signals.
A) microphone
B) satellite
C) speaker
D) protocol
Q2) The digital divide is an ethical dilemma created by network providers that seek to maximize profits.
A)True
B)False
Q3) A ____ is an agreed-upon way of doing something within an industry.
A) firewall
B) switch
C) diagnostic
D) standard
Q4) Signal frequency is measured in ____.
A) bits per second
B) hertz
C) gigabytes
D) nanobits
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Chapter 37: Overview of Word Processing
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Q1) In Word,tools on the ____ tab allow you to prepare reports that include cover pages.
A) INSERT
B) PAGE LAYOUT
C) DESIGN
D) PRINT
Q2) For research papers,Word contains reference tools for adding ____ and other items.
A) reports
B) puzzles
C) bibliographies
D) tools
Q3) The Navigation Pane,found in the Show group on the ____ tab,lets you change headings and rearrange text.
A) HOME
B) INSERT
C) PAGE LAYOUT
D) VIEW
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Page 39
Chapter 38: Cellular Network
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Q1) A mobile networking standard defines the terms of service provided by a cellular carrier.
A)True
B)False
Q2) Many of today's cell phones come equipped with ____ text technology keyboards to enhance texting.
A) predictive
B) QWERTY
C) swivel
D) smart
Q3) How a cell phone looks,feels,and works is determined by its ____.
A) user
B) ISP
C) form factor
D) keyboard
Q4) A(n)____ network includes transmission towers that connect to area handsets.
A) Ethernet
B) local
C) metro
D) cellular
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Chapter 39: Document Formatting Techniques
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Sample Questions
Q1) Clicking the Theme Colors button in the Document Formatting group reveals the Theme Colors gallery.
A)True
B)False
Q2) Use the ____ key combination to insert a manual page break into your document.
A) Ctrl+Enter
B) Alt+Enter
C) Ctrl+M
D) Windows key+Enter
Q3) Word sets default tabs at every half-inch on the horizontal ruler.
A)True
B)False
Q4) A document stored on your hard disk opens in Protected View by default.
A)True
B)False
Q5) By default,clicking the Decrease Indent button moves text one-quarter inch to the left.
A)True
B)False
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Chapter 40: Wireless Data Communications
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Q1) Wireless data communications refers to telecommunications that take place over the air.
A)True
B)False
Q2) Competing with LTE is RFID,a similar technology used by cellular carriers such as Verizon.
A)True
B)False
Q3) Global positioning system (GPS)____ are primarily used to assist travelers in getting from one place to another.
A) receivers
B) infrared waves
C) transponders
D) tags
Q4) ____ technology enables you to connect to your cell phone through a display on your car's dashboard.
A) Global positioning
B) Bluetooth
C) Narrowband
D) Fiber-optic
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Chapter 41: Academic Publishing Tools
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Sample Questions
Q1) To create a new citation for a magazine,select ____ in the Type of Source drop-down box.
A) Journal Article
B) Article in a Periodical
C) Conference Proceedings
D) Report
Q2) By default,an endnote will appear with Roman numerals assigned at the end of the document.
A)True
B)False
Q3) Adding a footnote adds a ____ number at the insertion point,and the footnote appears at the bottom of the page.
A) subscript
B) note
C) superscript
D) highlighted
Q4) A figure is a graphic that enhances information in a document.
A)True
B)False
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Chapter 42: Globalization
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Q1) A(n)____ company maintains its management and business operations in its home country while exporting or importing products to and from other countries.
A) international
B) multinational
C) global
D) transnational
Q2) Offshoring involves a company moving a production line from the United States to another country,often to take advantage of cheaper labor and lower taxes.
A)True
B)False
Q3) An international company has no fixed home country,and manufactures and markets its brands internationally.
A)True
B)False
Q4) A global company often has no easily defined home country.
A)True
B)False
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44
Chapter 43: Machine-Level Security
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Sample Questions
Q1) An Internet-based crime is referred to as a(n)____ crime.
A) virtual
B) forensic
C) cyber
D) iTech
Q2) Internet-based backup services in the cloud are a popular way to back up files for many users.
A)True
B)False
Q3) The only time it is considered safe to send private information over a public wireless network is if it has ____.
A) HTTPS
B) WPA
C) WPA2
D) none of the above; a public wireless network is never safe for private information
Q4) Many businesses protect valuable information on a computer by limiting who uses it.
A)True
B)False
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Chapter 44: Overview of Spreadsheets
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Q1) The main purpose of grouping data variables in their own area on a spreadsheet is so ____.
A) they can be easily referenced
B) you can delete them more easily
C) the data is easier to read
D) your data stays organized
Q2) The first step in planning the layout of a spreadsheet is to ____.
A) gather relevant data
B) determine needed calculations
C) identify the problem
D) prepare an easy-to-read design
Q3) Data presented in spreadsheets is not very useful in the management process of making financial decisions for a business.
A)True
B)False
Q4) Microsoft Word is the perfect tool to use to analyze your current grade point average in class.
A)True
B)False
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Chapter 45: Network Security
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14
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Sample Questions
Q1) ____ threats are network security threats that originate from within a network.
A) Interior
B) Accuracy
C) Denial of service
D) Retaliation
Q2) To protect your wireless devices and the information they hold,you should set up encryption such as ____.
A) SSID
B) SkyDrive
C) MAC
D) WPA2
Q3) When using a public Wi-Fi network,when is it safe to send private information over the network?
A) only if the access point requires a password
B) whenever you recognize the login screen
C) never
D) only when you autoconnect
Q4) The primary challenge of network security is faster throughput.
A)True
B)False
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Chapter 46: Cells and Cell Data
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Sample Questions
Q1) After you copy a cell,a ____ appears around the cell.
A) range
B) red,solid line
C) marquee
D) blue highlight
Q2) An example of an Excel object is a ____.
A) ribbon name
B) Help topic
C) picture
D) row number
Q3) Only Microsoft Office's Excel program makes use of "objects."
A)True
B)False
Q4) The default name for a worksheet within a workbook is Tab1.
A)True
B)False
Q5) A formula always begins with an equal sign.
A)True
B)False
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Chapter 47: Internet Security
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Sample Questions
Q1) A digital certificate is also sometimes called an SSL certificate.
A)True
B)False
Q2) An IP address identifies you by name as a user on the Internet.
A)True
B)False
Q3) A ____ may be used to filter data that may be undesirable.
A) port sniffer
B) firewall
C) zombie
D) botnet
Q4) Criminals collect items such as credit card numbers without the user's knowledge through the use of ____.
A) a worm
B) a MAC filter
C) a Trojan
D) spyware
Q5) Malware is sometimes spread through music-sharing P2P networks.
A)True
B)False
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Chapter 48: Formulas
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Sample Questions
Q1) What is the value displayed in a cell that contains the formula =4*(5+6)?
A) 26
B) 15
C) 120
D) 44
Q2) When you press F5 in a cell containing a formula,the formula becomes visible with its cell references color-coded.
A)True
B)False
Q3) To type an exponent as a cell value such as 4²,you would type the number 4,hold down the Shift key,and then press 2.
A)True
B)False
Q4) You can show all of a spreadsheet's formulas by pressing the ____ key combination.
A) Ctrl+grave accent (`)
B) Alt+F2
C) Alt+grave accent( `)
D) Ctrl+F2
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Chapter 49: Functions
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Sample Questions
Q1) Once you have completed a payment analysis calculation using the PMT function,you may want to perform a(n)____ analysis to predict future changes.
A) absolute
B) what if
C) VLOOKUP
D) 3-D references
Q2) In the Error Checking dialog box,clicking the "Help on this Error" button requires an Internet connection so that you can access Microsoft's online help.
A)True
B)False
Q3) The ____ function calculates the highest value found in its list of cell references.
A) COUNTA
B) SUM
C) MAX
D) HIGHEST
Q4) In an Excel calculation result,an expense will appear in red.
A)True
B)False
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Chapter 50: Formatting Spreadsheets
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Sample Questions
Q1) You can improve the look of a worksheet by aligning the contents of cells only; it is not necessary to add colors or borders because it is a distraction to readers.
A)True
B)False
Q2) Tools for filtering data are located in the HOME tab's ____ group.
A) Editing
B) Sorting
C) Filtering
D) Cells
Q3) Using the Custom Sort feature,data can be rearranged by all of the following EXCEPT
A) color
B) column
C) font
D) value length
Q4) In Excel,filtering a column's data means that you temporarily exclude data from screen visibility.
A)True
B)False
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Chapter 51: Spreadsheet Graphics
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Sample Questions
Q1) It is possible to fit all the columns of a spreadsheet on one page using the ____ option in the Print section on the FILE tab.
A) Settings
B) Width
C) Info
D) Printer
Q2) ____ charts are best used for showing what percentage of a selected data series a particular item represents.
A) Column
B) Line
C) Pie
D) Bar
Q3) To insert a picture in a spreadsheet cell,click the Picture button in the ____ group on the INSERT tab.
A) Links
B) Images
C) Symbol
D) Illustrations
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53
Chapter 52: Advanced Spreadsheet Tools
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Sample Questions
Q1) To focus on a smaller portion of your spreadsheet's PivotTable data for analysis,use the ____ tool.
A) Goal Seek
B) Slicer
C) Format
D) Field List
Q2) A PivotTable is an Excel table that is used to provide different views of a range of data to assist in the analysis of the data.
A)True
B)False
Q3) Solver is now present in the Analysis group on the DATA tab.What was done to add Solver to the ribbon?
A) Linear programming options were enabled in Excel Options.
B) All add-ins were enabled in Excel Options.
C) The Solver Add-in was enabled in Excel Options.
D) A what-if analysis was created,which enabled the Solver Add-in.
Q4) In Excel,to use the Solver,you must first purchase it.
A)True
B)False
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Chapter 53: Digital Publications
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Sample Questions
Q1) Digital media includes both visual and audio output.
A)True
B)False
Q2) _____ media is programming or music that can be accessed any time of the day,regardless of television and radio schedules.
A) Integrated
B) On-demand
C) Ambient
D) Client-based
Q3) Amazon's Kindle eBook format is open-source and can be viewed with free software that is easily obtained over the Internet.
A)True
B)False
Q4) Which of the following is an example of digital media?
A) magnetic tape
B) printed newspapers
C) Blu-ray movies
D) spreadsheets
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Chapter 54: Overview of PowerPoint
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Sample Questions
Q1) The points on which you elaborate as you speak represent the presentation's ____.
A) notes
B) animations
C) message
D) closing
Q2) The ____ tab can only be found in the PowerPoint application.
A) ANIMATIONS
B) REVIEW
C) VIEW
D) PAGE LAYOUT
Q3) A strong closing helps the audience remember ____ during the presentation.
A) animations presented
B) what you said
C) the first slide displayed
D) distractions encountered
Q4) The 7x7 rule states that you should use no more than seven bullets on a slide,and no more than seven words in a bullet.
A)True
B)False
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Chapter 55: Digital Audio
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Sample Questions
Q1) Media player software locates,sorts,and arranges music by a variety of criteria such as artist and song length.
A)True
B)False
Q2) Digitized sound can be _____ for secure communications.
A) animated
B) encrypted
C) pixelated
D) ripped
Q3) The process of transferring music from CD to MP3 or another digital audio format is known as _____ a CD.
A) synchronizing
B) defining
C) ripping
D) distributing
Q4) Apple's GarageBand is an example of digital recording software.
A)True
B)False
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Page 57
Chapter 56: Working with Slides and Text
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Sample Questions
Q1) Adding a ____ to a slide means that the presenter can show content on a Web site during the presentation.
A) macro
B) hyperlink
C) transition
D) view
Q2) ____,which are placed using the VIEW tab,divide each slide into four equal sections.
A) Gridlines
B) Rulers
C) Guides
D) Presentation Views
Q3) Besides typing directly on a slide,you can also enter text on a slide by using the Outline View in the View tab's Presentation Views group.
A)True
B)False
Q4) The default slide layout is Title and Text,which contains text placeholders.
A)True
B)False
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Page 58
Chapter 57: Digital Graphics
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Sample Questions
Q1) Bitmap graphics use bytes to store geometric descriptions that define all the shapes in the image.
A)True
B)False
Q2) Digital _____ refers to using imagery to experience information in a manner difficult to experience through any other medium.
A) animation
B) visualization
C) digitization
D) sampling
Q3) Computer-aided design software can turn designs on the computer into blueprint specifications for manufacturing.
A)True
B)False
Q4) Bitmapped graphics are also known as vector graphics.
A)True
B)False
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Chapter 58: Using Graphics Objects
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Sample Questions
Q1) In PowerPoint,an effective way to visually communicate important data is through the use of ____.
A) WordArt
B) SmartArt
C) DecoArt
D) GraphArt
Q2) The ____ controls the size of a graphic when the graphic is inserted using the Pictures icon button.
A) Image group
B) content placeholder
C) PICTURE TOOLS contextual tab
D) Shapes button
Q3) When an image is added to a PowerPoint slide,the image is inserted at full size on the slide.
A)True
B)False
Q4) It is not possible to enhance images once you have inserted them into your slide show.
A)True
B)False
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Chapter 59: Digital Photography
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Sample Questions
Q1) _____ software allows you to improve the look of your captured image.
A) Computer-aided design
B) Vector graphic
C) Photo-editing
D) Pixel
Q2) Digital cameras use the .ppt file format for their photos.
A)True
B)False
Q3) Most free online photo album services make their money from prints and other photo-centered merchandise.
A)True
B)False
Q4) Photo _____ is the process of altering digital photographs using software tools.
A) digitizing
B) synthesis
C) sampling
D) editing
Q5) Digital photography creates digital graphics through the manipulation of shapes.
A)True
B)False
Page 61
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Chapter 60: Formatting a Slide Show
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Sample Questions
Q1) In general,a slide's date and slide number should not appear on the first slide in the presentation.
A)True
B)False
Q2) A slide master contains the content from the first slide in your presentation.
A)True
B)False
Q3) When working with slide masters,hovering over a slide's thumbnail reveals ____.
A) footer formatting
B) header formatting
C) the number of slides in the presentation using special font formats
D) how many slides in the presentation use that slide master
Q4) A(n)____ is a special effect between slides in a presentation.
A) theme
B) transition
C) animation effect
D) style
Q5) Footers are not allowed in PowerPoint.
A)True
B)False
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Chapter 61: Digital Video
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Sample Questions
Q1) A _____ graphics expert might be asked to prepare animated exhibits as evidence in a court proceeding.
A) forensic
B) kinesthetic
C) detective
D) digital
Q2) Law enforcement cannot consider the use of digital video to capture illegal activities.
A)True
B)False
Q3) Digital video _____ involves analyzing each frame of the video and storing only the pixels that change from frame to frame.
A) editing
B) imagery
C) animation
D) compression
Q4) Size and price are two considerations for most people when purchasing a camcorder.
A)True
B)False
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Chapter 62: Presenting and Publishing
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Q1) You create three custom slide shows based on your original,completed presentation.How many PowerPoint presentation files do you need to open to view each custom show?
A) one
B) two
C) three
D) four
Q2) When you create a(n)____ of your presentation,PowerPoint provides options for selecting the type of display on which it will play.
A) DVD
B) electronic handout
C) video
D) Web package
Q3) When you click to end a PowerPoint online presentation,viewers are automatically brought to the first slide to view the slide show again.
A)True
B)False
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Chapter 63: Interactive Media
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Sample Questions
Q1) Adding surround sound to a virtual,interactive experience is distracting and unrealistic.
A)True
B)False
Q2) Geographical technology advances to the iPhone such as user location and _____ software have improved augmented reality.
A) virtual
B) directional
C) environmental
D) immersive
Q3) _____ media are unique in that the audience is not composed of passive viewers.
A) Engaged
B) Embedded
C) Interactive
D) Indexed
Q4) The Nintendo Wii was the first game console to support a wireless,motion-sensitive game controller.
A)True
B)False
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Chapter 64: Database Structure
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Sample Questions
Q1) The most popular format for flat file databases is comma-separated values (CSV).
A)True
B)False
Q2) Big data is a term used to refer to data sets that are too large to process through traditional means.
A)True
B)False
Q3) ____ is a concern for some organizations and individuals when data is collected in databases without their permission.
A) Data redundancy
B) Data collection
C) Privacy
D) Integrity
Q4) A ____ is a collection of data that has been organized and made available to a user.
A) file
B) database
C) relationship
D) snippet
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Chapter 65: Overview of Databases
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Q1) The best software tool to use for monitoring daily business operations and quickly comparing expected activity to actual performance is a ____.
A) word processor
B) spreadsheet
C) database
D) file manager
Q2) In Access,the Quick Access pane lists all database objects,such as tables,queries,forms,and reports.
A)True
B)False
Q3) Each record contains data relating to a single entity.
A)True
B)False
Q4) A newly-created database in Access opens to the Form window,ready to start setting up the contents.
A)True
B)False
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67
Chapter 66: Database Tools
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Sample Questions
Q1) A data dictionary provides a detailed description of each field and table in a database.
A)True
B)False
Q2) The data manipulation language ____ is a popular tool when querying a relational database.
A) SQL
B) C++
C) HTML
D) CSS
Q3) A database ____ is a graphical representation of the structure of a database.
A) schema
B) index
C) data type
D) DDL
Q4) Data integrity refers to the quality of data: the degree to which it is accurate and up to date.
A)True
B)False
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Chapter 67: Database Tables
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Q1) The Field Size setting specifies the number of characters you can store in a field.
A)True
B)False
Q2) Columns in a spreadsheet are akin to ____ in a database table.
A) rows
B) records
C) fields
D) data types
Q3) Rows in a spreadsheet are akin to ____ in a database table.
A) rows
B) records
C) fields
D) data types
Q4) When you initially open Access,a list of the most recently opened databases appears.
A)True
B)False
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Chapter 68: Industrial Databases
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Q1) A data center is used by large organizations to store older archived data that is no longer needed on a day-to-day basis.
A)True
B)False
Q2) A data center that is run and managed in an automated fashion while being monitored remotely is referred to as a ____ environment.
A) cyborg
B) lights out
C) starship
D) satellite
Q3) A very large database that holds important data from a variety of sources is called a
A) data warehouse
B) flat file database
C) business intelligence system
D) data mine field
Q4) Data mining is used to generate business intelligence.
A)True
B)False
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Chapter 69: Data-sheets and Forms
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Q1) When a column is filtered,a(n)____ symbol appears in the column field header.
A) funnel
B) arrow
C) toggle
D) tunnel
Q2) When a record is deleted from a table,the action can be reversed.
A)True
B)False
Q3) In Access,a subform can be defined as ____.
A) two individual forms
B) one form inside of another form
C) wizard-created forms
D) a simple form
Q4) When table data is sorted in descending order,it is sorted ____.
A) by foreign key
B) by primary key
C) from A to Z
D) from Z to A
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Chapter 70: Queries and Reports
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Sample Questions
Q1) In Access,a saved report displays as an object in the ____.
A) table
B) Reports window
C) Builder pane
D) Navigation pane
Q2) A benefit of applying conditional formatting to an Access report is to ____.
A) join tables more easily
B) bring attention to specific report details
C) organize your report data more efficiently
D) build a more efficient report design grid
Q3) A benefit of applying conditional formatting to an Access report is to join tables more easily.
A)True
B)False
Q4) When conditional formatting is applied to an Access report field,which of the following statements is true?
A) The cell's contents can be displayed in bold red font.
B) The cell can be formatted with a new image.
C) The cell's contents can be recalculated.
D) The column or row is sorted.
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Chapter 71: E-commerce Implementation
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Q1) A good example of an ecommerce site is _____.
A) Gmail
B) CNN
C) Amazon
D) ESPN
Q2) Downloading apps,games,and media to your smartphone is an example of _____.
A) GSM
B) data commerce
C) mcommerce
D) electronic exchange
Q3) Online advertising techniques make use of _____ to control the ranking of a product in a search results list.
A) mcommerce
B) search engine optimization
C) search electronic exchange
D) B2B
Q4) Auction fraud is one of the most prevalent types of fraud on the Internet.
A)True
B)False
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Chapter 72: Outlook
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Q1) In Outlook's People pane,the ____ tab shows recent email messages exchanged with the selected person.
A) Attachments
B) Activities
C) Home
D) Mail
Q2) In Outlook,an appointment is added to your ____.
A) Inbox
B) Calendar
C) New Group
D) To-Do List
Q3) An email message in your Inbox displays a(n)____ when it is of high importance.
A) red arrow
B) purple arrow
C) red exclamation mark
D) asterisk
Q4) The Social Connector add-ins for LinkedIn and Facebook are readily available in Outlook for easy setup and installation.
A)True
B)False
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Chapter 73: E-commerce Technologies
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Q1) There is a growing trend for EDI transactions to take place over private networks rather than over the Internet.
A)True
B)False
Q2) An online B2B transaction uses a(n)_____ network to exchange information on the web.
A) etail
B) mcommerce
C) NSF
D) EDI
Q3) One of the biggest roadblocks to ecash and ewallet technologies is _____.
A) Internet speed
B) bandwidth
C) processing power
D) fear
Q4) Using EDI drastically reduces the amount of paperwork and the need for human intervention.
A)True
B)False
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Chapter 74: OneNote
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Q1) A OneNote page cannot be moved from one section to another section.
A)True
B)False
Q2) In OneNote,a page is similar to the function of a tab in a physical notebook.
A)True
B)False
Q3) To share a OneNote notebook online,the first step in the process is to ____.
A) create a share group
B) create a sharing website
C) enter the names or e-mail addresses of people to share with D) click the Share tab
Q4) Which of the following functions is NOT available in the OneNote Notebook?
A) Search
B) Drag & Drop
C) Insert Citation
D) Add Page
Q5) A OneNote file can be saved to your cloud-based SkyDrive account.
A)True
B)False
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Chapter 75: Office Web Apps
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Sample Questions
Q1) Document ____ are displayed in the same color code assigned to the app used to create them.
A) filenames
B) tabs
C) lists
D) tiles
Q2) Only Office 2013 files can be edited using the current Web Apps.
A)True
B)False
Q3) In the PowerPoint Web App,you can view others' ____ while you're editing your presentation.
A) taskbars
B) SkyDrive versions
C) comments
D) desktops
Q4) The default view when opening a slideshow in the PowerPoint Web App is ____.
A) Editing
B) Reading
C) Normal
D) Slide Sorter
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Chapter 76: Information Management
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Q1) Management information systems provide routine business information to decision makers.
A)True
B)False
Q2) With the help of _____ software,new housing developments can be easily planned and analyzed.
A) global information system
B) batch processing
C) decision support system
D) geographic information system
Q3) Management information systems are typically powered by _____.
A) transactions
B) expert systems
C) key performance indicators
D) databases
Q4) There are two methods of processing transactions: batch and sequential.
A)True
B)False
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Page 78
Chapter 77: Common Application Components
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Q1) You can close an Office application using the keystroke shortcut of Command-Q.
A)True
B)False
Q2) After a program is dragged from the Dock,that program is uninstalled from the computer.
A)True
B)False
Q3) Click the _____ at the top of the Ribbon to display different sets of tools.
A) tabs
B) menus
C) buttons
D) title
Q4) In Office applications,a ScreenTip appears when you _____.
A) right-click a Microsoft Office file
B) open an application
C) hold the mouse pointer over most elements in the application window
D) press the Windows+T key combination
Q5) The options on the menu bar are the same in all Office applications.
A)True
B)False
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Chapter 78: Enterprise Systems
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Sample Questions
Q1) The sole function of enterprise resource planning is to manage the supply chain.
A)True
B)False
Q2) A(n)_____ system can help a business alleviate the need for multiple information system programs.
A) decision support
B) enterprise resource planning
C) employee management
D) expert
Q3) Many businesses use knowledge management systems that include social networking features.
A)True
B)False
Q4) Using a _____ system,employees can share their expertise in different areas of a company to build upon its success.
A) decision support
B) management information
C) business intelligence
D) knowledge management
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Chapter 79: Working with Files and Documents
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Sample Questions
Q1) In the Sidebar,search results from Find and Replace are shown in the _____ area.
A) Matches
B) Replace With
C) Jump Spot
D) Search Document
Q2) To change the view,use the view buttons in the _____ corner of an Office application window.
A) upper-right
B) upper-left
C) lower-left
D) lower-right
Q3) You can only open existing Word files when Word is running.
A)True
B)False
Q4) To change the zoom to a lower percentage,drag its slider _____.
A) up
B) to the right
C) down
D) to the left
Q5) The ____________________ setting controls how your work is displayed on screen.
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Chapter 80: Common Editing Functions
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Q1) The _____ hyperlink type provides the option to create a link to a page on the Internet.
A) Document
B) Web Page
C) E-Mail Address
D) Hyperlink to Word
Q2) After you click a Word document's hyperlink,it changes from _____.
A) purple to blue
B) blue to maroon
C) blue to purple
D) purple to red
Q3) To deselect selected text,click _____.
A) the Deselect button
B) anywhere in the document
C) either A or B
D) neither A nor B
Q4) In Word,the wavy ____________________ underline indicates a grammatical error.
Q5) Instead of cutting and pasting graphics,you can move a graphic by ____________________ it to its new location.
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Q6) In Word,the wavy ____________________ line indicates a spelling mistake.
Chapter 81: Common Formatting Functions
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Q1) To align text in a paragraph,use an alignment button,which is located in the Paragraph group.
A)True
B)False
Q2) One font point is equal to _____ of an inch.
A) 1/72
B) 8/72
C) 9/72
D) 12/72
Q3) A paragraph in your open document is formatted with Wingdings,size 12 font.You want the font to appear larger than it currently displays.To accomplish this,set the font size to 10.
A)True B)False
Q4) The ____________________ button is useful for copying formatting from one place and applying it to another.
Q5) Fonts are measured in points.
A)True B)False
Q6) Paragraphs can be aligned in ____________________ different ways.
Page 83
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Chapter 82: Working with Graphics
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Sample Questions
Q1) Before starting a clip art search,first select the _____ check box so that the search produces complete results.
A) All Pictures
B) Find more at Office.com
C) Hints for finding images
D) either B or C
Q2) After you make a change to a picture's shape,you may need to drag it up or down to make text wrap around it properly.
A)True
B)False
Q3) You can insert decorative text in a document by creating _____ text.
A) WordArt
B) TextArt
C) WordStyles
D) TextStyles
Q4) ____________________ is composed of premade illustrations,audio files,photos,or videos.
Q5) You display the Format tab by clicking a shape.
A)True
B)False
84
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Chapter 83: Working with Tables
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Sample Questions
Q1) You cannot adjust the width of a column in a Word table after the table is created.
A)True
B)False
Q2) To turn gridlines off in a Word table,click the Table Layout tab,and then click the Gridlines button in the Settings group to deselect it.
A)True
B)False
Q3) To make text bold,click the Bold button in the Font group on the _____ tab.
A) Insert
B) View
C) Home
D) Layout
Q4) To add a new table to a Word document,click _____ in the Insert menu or click the Tables tab.
A) Table
B) Page
C) Spreadsheet
D) Footer
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Chapter 84: Printing & Publishing
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Q1) A PDF file is a picture of a file that can be opened on a Mac in Preview.
A)True
B)False
Q2) Each file waiting its turn to print is known as a print(er)____.
A) queue
B) copy
C) preview
D) job
Q3) To manage a print queue,double-click the printer icon in the ____.
A) task bar
B) Dock
C) menu
D) zoom box
Q4) To save an open document in PDF format,begin the process by first clicking the File menu,and then clicking ____.
A) Save As PDF
B) Save
C) Save As
D) New
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Chapter 85: Sharing Content Between Applications
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Q1) You can use ____________________ to integrate data between different Office for Mac 2011 applications.
Q2) To maintain a link between two documents,move one of the documents to a new folder location on the same computer.
A)True
B)False
Q3) When you ____________________ an object in a destination file,it can later be edited if needed.
Q4) An item you embed in a destination file is called a(n)____.
A) OLE
B) graph
C) object
D) document
Q5) The Copy button is located ____.
A) on the Standard toolbar
B) in the Paragraph group
C) in the Insert menu
D) on the Home tab
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Chapter 86: Collaborating with Office for Mac 2011
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Q1) When you track changes in a file,every change you make is ____.
A) marked as anonymous
B) hidden by default
C) marked in color
D) saved in a separate file
Q2) In SkyDrive,only you can access a file in your ____ folder.
A) Shared with me
B) Public
C) Documents
D) Personal
Q3) The ____ tab contains options related to tracking changes.
A) References
B) View
C) Layout
D) Review
Q4) In Office for Mac 2011,you can compare changes made to two versions of a document but you cannot combine them into one document.
A)True
B)False
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Chapter 87: Customizing Office Applications
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Sample Questions
Q1) You can customize the Ribbon by opening the Word ____ dialog box.
A) Options
B) Ribbon
C) Customization
D) Preferences
Q2) You cannot rearrange the order of tabs on the Ribbon.
A)True
B)False
Q3) What are Compatibility preferences?
A) options for converting Word files for use on a PC
B) settings to make your document compatible with previous versions of Word
C) settings related to where you store your files
D) settings related to securing the information contained in your files
Q4) Every document you create must include your User Information,which consists of your name,your initials,and other personal information.
A)True
B)False
Q5) The file format compatible with Word 2007 and 2010 is ____________________.
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Chapter 88: AI Methodologies
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Sample Questions
Q1) Computational intelligence is a form of _________.
A) artificial intelligence
B) knowledge management
C) case-based reasoning
D) singularity
Q2) The Singularity is the point in time at which computers exceed humans in intelligence.
A)True
B)False
Q3) Neural networks,fuzzy systems,and evolutionary computation are all forms of __________,where systems develop intelligence through an iterative learning process.
A) conventional intelligence
B) fuzzy logic
C) computational intelligence
D) relational intelligence
Q4) Advances in neural networks are providing insight into treatment for mental illness and other brain-related diseases.
A)True
B)False
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Chapter 89: Overview of Word Processing
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Sample Questions
Q1) The recommended ordered document structure of business communication is ____.
A) introduction,body,and message
B) introduction,closing,and body
C) introduction,body,and closing
D) introduction,message,and body
Q2) Good organization and formatting help the reader focus on the content of images without getting distracted by a lack of inconsistent formatting or structure.
A)True
B)False
Q3) When creating business documents,good communication results when you properly organize contents and use Word's formatting tools to provide professional polish.
A)True
B)False
Q4) A document is considered well formed when it is neatly organized and properly formatted to effectively communicate a message.
A)True
B)False
Q5) To add content to a(n)____________________ box,just click it and type.
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Chapter 90: AI Applications
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Q1) Surgical robots are limited to a single arm due to the complexity of surgery and the surgeon's inability to watch two screens at once.
A)True
B)False
Q2) AI expert ____ has created an AI program he calls the Cybernetic Poet that can create poetry in the style of human poets.
A) Ray Kurzweil
B) Alan Turing
C) William Dobelle
D) Paul Hodgson
Q3) Computer vision enables ________ to react to visual input.
A) data
B) animals
C) human eyes
D) software
Q4) A popular use of AI software is in robotics.
A)True
B)False
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Page 92
Chapter 91: Document Formatting Techniques
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Q1) A document stored on your hard disk opens in Secure View by default.
A)True
B)False
Q2) Clicking the page number shown in a Word document's status bar opens the ____ dialog box.
A) Word Count
B) Find and Replace
C) Go To
D) Zoom
Q3) In Word,the header and a heading are the same thing.
A)True
B)False
Q4) The Heading 1 heading style is known as a ____ heading.
A) first-level
B) level-1
C) high-level
D) document
Q5) In Word,the blank area below the bottom margin is called the ____________________.
Q6) A(n)____________________ is a collection of formatting options.
Page 93
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Chapter 92: Academic Publishing Tools
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Sample Questions
Q1) A citation is a reference within a document to another work.
A)True
B)False
Q2) To add a right-pointing arrow to a document,type a hyphen,another hyphen,and then a ____ symbol.
A) less than
B) greater than
C) question mark
D) forward slash
Q3) Figures inserted into documents can have an associated text label,known as a
A) caption
B) text box
C) style
D) theme
Q4) To add the ____________________ symbol to a document,type a left parenthesis,a lowercase "c," and a right parenthesis.
Q5) In the Tools menu,____________________ finds the number of words,characters,paragraphs,and lines in a document.
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Chapter 93: Overview of Spreadsheets
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Q1) In Excel,a worksheet and a spreadsheet are the same thing.
A)True
B)False
Q2) The ____ tab provides tools for formatting a worksheet.
A) Format
B) Insert
C) Home
D) Formulas
Q3) The first step in planning the layout of a spreadsheet is to ____.
A) gather relevant data
B) determine needed calculations
C) identify the problem
D) prepare an easy-to-read design
Q4) Data presented in spreadsheets is not useful in the management process of making financial decisions for a business.
A)True
B)False
Q5) Tools on the Formulas tab provide pre-made functions to generate formulas.
A)True
B)False
95
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Chapter 94: Cells and Cell Data
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Q1) To insert a new column in an open spreadsheet,you must first select the column to the ____________________ of where you want to insert the new column.
Q2) In Excel,a(n)____________________ is anything that appears on screen that can be selected,edited,or manipulated.
Q3) To delete a selected column in a spreadsheet,click the Delete button in the Cells group on the ____ tab.
A) Insert
B) Home
C) View
D) Review
Q4) By default,pressing the return key after entering a value in cell B2 moves the cursor to cell ____.
A) C2
B) B3
C) A2
D) none of the above; the cursor does not move
Q5) In Excel,an individual spreadsheet within a workbook can be deleted. A)True
B)False
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Chapter 95: Formulas
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Q1) In most situations,Excel formulas contain specific values and not cell references.
A)True
B)False
Q2) You can show all of a spreadsheet's formulas by pressing the ____ key combination.
A) control+grave accent
B) option+F2
C) alt+grave accent
D) command+F2
Q3) A cell containing a formula will always display the result of the formula.
A)True
B)False
Q4) You can use a cell's ____________________ to copy a formula from one cell to another.
Q5) A name assigned to a range of cells is called a ____ name.
A) range
B) function
C) defined
D) list
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Chapter 96: Functions
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Q1) Excel provides five different counting functions.
A)True
B)False
Q2) The PMT function requires the duration of an auto loan to be entered as payment periods per ____________________.
Q3) To determine the average score in a range of test scores,you should use the ____ function.
A) AVERAGE
B) MEDIAN
C) COUNT
D) COUNTAVER
Q4) A formula in cell Z10 references values found in cells A1,B1,and C1.The cursor is situated in cell Z10.Clicking Excel's Trace Precedents button creates blue arrows pointing from cell ____ to all of the other cells mentioned above.
A) A1
B) B1
C) C1
D) Z10
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Chapter 97: Formatting Spreadsheets
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Q1) Functionality to add a border to a cell is found in the Font group on the Home tab.
A)True
B)False
Q2) When you apply the Currency format type,the ____________________ symbol is displayed in the cell.
Q3) To display headings in the middle of the cell rather than at the bottom,click the Align Text ____ button on the Home tab.
A) Top
B) Middle
C) Center
D) Relative
Q4) A cell's border can be displayed in ____.
A) only blue,black,or red
B) any color
C) only black
D) only black or red
Q5) When you want a cell's background to contain color,click the ____________________ button in the Font group on the Home tab.
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Chapter 98: Spreadsheet Graphics
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Q1) A line sparkline shows a data trend over a period of time.
A)True
B)False
Q2) The options to remove gridlines from a spreadsheet are located in the ____ groups on the Layout tab.
A) View and Save
B) View and Print
C) Visible and Invisible
D) Hidden and Plain View
Q3) A chart wall is the area ____ the chart's columns.
A) directly behind
B) in front of
C) above
D) directly below
Q4) To insert a page break,click the Layout tab,and in the Page Setup group,click the ____ button.
A) Page Break
B) Manual Breaks
C) Breaks
D) Insert Break
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Chapter 99: Advanced Spreadsheet Tools
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Q1) A PivotTable is set up by ____ from the PivotTable Field List to label and filter areas.
A) creating tables
B) entering formulas
C) dragging fields
D) copying
Q2) Use ____________________ Seek to determine a value that will produce a goal such as a specific monthly payment.
Q3) A PivotTable can be formatted so that its output looks similar to a row.
A)True
B)False
Q4) On the PivotTable tab,which button should you click to format a number displayed in the PivotTable?
A) Number
B) Settings
C) Select
D) Field List
Q5) To create a PivotTable,click the ____________________ tab,and then click the Summarize with PivotTable button in the Tools group.
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Chapter 100: Overview of PowerPoint
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Q1) When creating a new presentation,the first consideration should be to determine
A) sources for research on the presentation's topic
B) the presentation's formatting
C) the purpose of the presentation
D) how much practice you should invest to perfect your presentation skills
Q2) A presentation might be used by a company's ____ department to discuss a company's plan with its vendors.
A) human resources
B) technical support
C) marketing
D) sales
Q3) A presentation's ____________________ sets the tone for the rest of your presentation.
Q4) PowerPoint is useful to visually support the message you want your audience to understand.
A)True
B)False
Q5) PowerPoint ____________________ add visual uniformity to your slides.
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Chapter 101: Working with Slides and Text
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Q1) In PowerPoint,a(n)____________________ is used to position graphics and other objects consistently on all slides in a presentation.
Q2) Clicking the ____________________ layout option allows you to arrange slide contents into two columns.
Q3) You ____________________ multiple bullets on a slide at the same time by first selecting them and then clicking the Increase Indent button.
Q4) Adding a ____ to a slide means that the presenter can show content on a Web site during the presentation.
A) Web site
B) hyperlink
C) transition
D) view
Q5) To import Word document contents into PowerPoint,click the down arrow on the New Slide button in the Slides group on the Home tab.Then,click Insert Slides from Outline.
A)True
B)False
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Chapter 102: Using Graphics Objects
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Q1) To remove an animation associated with an object,click to open the ____ tab on the Toolbox.
A) Custom Animation
B) Navigation
C) Remove Animation
D) none of the above; animations cannot be removed from objects
Q2) You can center a picture by clicking the Align button in the Arrange group on the Format Picture contextual tab.
A)True
B)False
Q3) Clip art is accessed from the Clip Art button in the ____________________ group on the Insert tab.
Q4) To add animation to a picture,select the picture,click the Animations tab,and then click the More button in the Entrance Effects group to display the gallery.
A)True
B)False
Q5) A hyperlink inserted into a slide can only reference an Internet location.
A)True
B)False
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Chapter 103: Formatting a Slide Show
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Q1) A header is text that appears at the top of every page in a document.
A)True
B)False
Q2) You can change a slide's page orientation by selecting either Landscape or ____________________.
Q3) In PowerPoint,you cannot add a footer to a slide.
A)True
B)False
Q4) A(n)____ is a special effect between slides in a presentation.
A) theme
B) transition
C) animation effect
D) style
Q5) You can add a colored background to all slides in the slide show by clicking the Background button in the Theme Options group on the Themes tab.
A)True
B)False
Q6) By using ____________________ in a presentation,you remove the need for anyone to manually click through the slides.
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Chapter 104: Presenting and Publishing
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Q1) When you print an outline of your presentation,the output is in the form of ____.
A) text and graphics
B) one slide per page with graphics
C) text without any graphics
D) one slide per page without graphics
Q2) When you create a(n)____ of your presentation,PowerPoint provides options for selecting the size and quality.
A) DVD
B) electronic handout
C) movie
D) Web package
Q3) What appears on the printed page when you select the Notes printing option?
A) a thumbnail of the slide only
B) speaker's notes
C) the presentation outline
D) a thumbnail of the slide and speaker's notes
Q4) Slides in a custom show are ____________________ when slides from the original presentation are not included.
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Page 106
Chapter 105: Outlook
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Q1) You can see the complete list of invitees to a meeting when you double-click the meeting in your calendar and then click the Assistant tab.
A)True
B)False
Q2) Configuring an e-mail ____ means that you won't need to manually enter your contact information on each message you send.
A) body
B) greeting
C) signature
D) account
Q3) When you create a new e-mail message,____.
A) a message window opens that contains a Ribbon specific to creating a new message
B) a message window opens that contains the same Ribbon displayed when Outlook first launches
C) you are prompted to set up a new e-mail account
D) Outlook prompts you for a username and password
Q4) In Outlook,use the ____________________ button to add an appointment.
Q5) The body of an e-mail message should always begin with a(n)____________________.
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Chapter 106: Navigating in Google Docs
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Q1) In Google Docs,the Export option lets you convert a document into the Google Docs file format and download it to your PC.
A)True
B)False
Q2) On the Google Docs homepage,clicking the Sort menu button and selecting Title from the list sorts the files ____.
A) alphabetically from Z to A
B) alphabetically from A to Z
C) in date order from newest to oldest
D) in date order from oldest to newest
Q3) The Last modified column in your Documents list shows you ____.
A) the current date and time
B) when the document was last opened and by whom
C) the date the document was created
D) when the document was last modified and by whom
Q4) Google Docs will store an unlimited number of Microsoft Office documents at no additional cost.
A)True
B)False
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Chapter 107: Word Processing
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Q1) To set a quote apart from the text in a document paragraph,you should format it as a(n)____ so that it appears in its own paragraph.
A) subscript
B) indented paragraph
C) superscript
D) minor heading
Q2) In Google Docs,printing a document creates a PDF file on your computer,which you can then print on your printer.
A)True
B)False
Q3) You add a horizontal line below your document's heading to indicate a section change.
A)True
B)False
Q4) After placing an image in a document,you decide to move it.To move the image,you must delete it and re-insert it in the document.
A)True
B)False
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Chapter 108: Spreadsheets Part 1
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Q1) AVERAGE is an example of a Google Spreadsheets built-in function.
A)True
B)False
Q2) The ____ is useful for creating a series within a range of cells.
A) Paste series option
B) scroll bar
C) fill handle
D) Create series button
Q3) You freeze the two leftmost columns in your Google spreadsheet.What happens when you scroll to the right to view column U? (You are doing your work on a laptop with a small screen.)
A) Columns A and B remain visible.
B) Columns A and B are no longer visible.
C) Column A is visible,but columns B and C are no longer visible.
D) Columns A,B,and C are now visible.
Q4) To edit a worksheet cell,you can click the Formula bar and type your text or formula.
A)True
B)False
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Chapter 109: Spreadsheets Part 2
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Q1) To utilize a script from the Script Gallery,you need to ____.
A) install the script
B) purchase it
C) first purchase Google Docs Spreadsheets
D) both A and B
Q2) How are you made aware by Google Docs that another user is viewing a spreadsheet you have open in your browser?
A) A popup displays the other person's user name.
B) The spreadsheet's URL turns red.
C) The cell changes color as the other user types.
D) none of the above
Q3) When you collaborate with others on a common spreadsheet,this means that ____.
A) only one person can edit the spreadsheet at any given moment
B) anyone can work on the spreadsheet at any time
C) only the spreadsheet creator can make changes on behalf of the whole team
D) either A or C
Q4) A spreadsheet form can only be accessed and completed via a Web browser.
A)True
B)False
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Chapter 110: Presentations
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Q1) You need to manually save your presentation in Presentations just as you do in most other applications installed on your computer.
A)True
B)False
Q2) Publishing a Google presentation means that ____.
A) it is available online where only you can view it
B) the presentation is saved to Google Docs
C) it is shared for collaborating on the presentation
D) it is available online for anyone to view it
Q3) In Google Docs,while viewing a presentation,you decide to pause it.Click File->Pause to accomplish this task.
A)True
B)False
Q4) Presentations shares some,but not all,of the functionality found in Microsoft PowerPoint.
A)True
B)False
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Chapter 111: Project Management
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Q1) Tasks are sequenced in OpenProj by selecting them all and then clicking on the ____ icon.
A) Link
B) File
C) Group
D) Calendar
Q2) OpenProj projects can be saved in the _____ format for compatibility.
A) Microsoft Project
B) Excel 2007
C) Access 2007
D) OpenProj
Q3) Resources refers only to the human resources allocated for a specific project.
A)True
B)False
Q4) When OpenProj opens a newly created project,the view is set to _____ view.
A) spreadsheet
B) Gantt
C) open
D) Pert
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Chapter 112: Personal Information Management
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Q1) Webmail relies on a ____ and an Internet connection to access messages.
A) hard drive
B) certain bandwidth
C) specific search engine
D) Web browser
Q2) Gmail is a free e-mail service offered by Google.
A)True
B)False
Q3) Today,anyone can manage his or her own ____ online.
A) tasks
B) calendaring
C) contacts
D) all of the above
Q4) Web-based mail is known as ____.
A) e-mail
B) Webmail
C) PIM
D) Microsoft Outlook
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Page 114
Chapter 113: Web Research
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Q1) When you begin research using Web resources,you must be able to differentiate between sources that are credible and current and those that are not.
A)True
B)False
Q2) The World Wide Web consists of billions of interconnected Web pages of information from a wide variety of sources.
A)True
B)False
Q3) The Web site Dogpile searches the Web using its patented algorithm,and it does not search via other search engines.
A)True
B)False
Q4) A search engine does not match words you typed to words found on Web pages. A)True
B)False
Q5) Wikipedia is an example of a Web site that is a blog maintained by one person. A)True B)False
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Chapter 114: Web Publishing
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Q1) Google offers a free blog hosting service at ____.
A) www.google.com
B) www.myblog.com
C) www.blogger.com
D) www.wordpress.com
Q2) Changing a blog's theme changes the contents of blog entries you've posted.
A)True
B)False
Q3) ____ offers services similar to what is offered by Weebly.com.
A) YouTube
B) Google Sites
C) WordPress
D) Flickr
Q4) YouTube accepts video files from most digital cameras and camcorders,but not cell phones.
A)True
B)False
Q5) WordPress.com provides a site on which you can host your blog for no charge.
A)True
B)False
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