Introduction to Computers
Chapter Exam Questions
Course Introduction
Introduction to Computers provides students with a comprehensive overview of fundamental computer concepts, including the history, basic functions, and components of modern computer systems. The course covers essential topics such as hardware and software, operating systems, application programs, file management, and an introduction to computer networks and internet usage. Emphasis is placed on practical skills, including basic troubleshooting, productivity software (such as word processors and spreadsheets), and digital literacy. By the end of the course, students will be equipped with the foundational knowledge and hands-on abilities necessary to effectively utilize computers for academic, professional, and personal tasks.
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Using Information Technology Complete Edition 10th Edition by Brian Williams
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Chapter 1: Information Systems and People
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Q1) ________ is a set of activities designed to achieve a task.
A)Information technology
B)Competitive advantage
C)User-generated content
D)Business process
Answer: D
Q2) Purple Stones, an interior decorator, has an online store to enable quicker purchase of its products. The website allows users to post reviews of products. This helps other customers evaluate the quality of a product before buying it. Which of the following is illustrated in this scenario?
A)competitive advantage
B)artificial intelligence
C)user-generated content
D)economies of scale
Answer: C
Q3) E-discovery is one of the methods used to uncover corporate scandals.
A)True
B)False
Answer: True
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Chapter 2: Information Systems and Strategy
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Sample Questions
Q1) Which of the following is a valid observation on price-based rivalry among existing competitors?
A)It is damaging for the competitors and the industry in which they operate.
B)It leads to quality-based competition and innovation.
C)It results in hidden losses for the customers.
D)It decreases the price sensitivity of customers.
Answer: A
Q2) Which of the following is a feature of nonprofit organizations that differentiates them from for-profit organizations?
A)lack of shareholders
B)lack of target customers
C)lack of stakeholders
D)lack of products or services
Answer: A
Q3) The power of suppliers is high when there are many suppliers in a market.
A)True
B)False
Answer: False
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Chapter 3: Information and Communications
Technologies: The Enterprise Architecture
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Sample Questions
Q1) Which of the following is a feature of the devices that form the physical basis of information and systems?
A)They are considered computers or computer components.
B)They consist of analog devices.
C)They process information using the hexadecimal numerical system.
D)They are all devices whose computing capacities match those of mainframe computers.
Answer: A
Q2) Which of the following factors makes VoIP technology preferable to customers over circuit-switched network?
A)communication by establishing a dedicated channel
B)installing separate systems for voice and data communications
C)enabling the use of desk phones services exclusively
D)greater range of supplementary services
Answer: D
Q3) Optical disks are considered high cost primary storage devices.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Databases and Datawarehouses
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Q1) Structured query language is a standard query language ________.
A)used to manipulate information in relational databases
B)that uses the signals transmitted via the phone to access databases
C)that offers voice commands as a means to access a database
D)used to enhance security, plan capacity requirements, and design backup
Q2) Which of the following technologies is better equipped than relational databases to handle big data?
A)MySQL
B)Hadoop
C)ETL
D)SQL Server
Q3) What are the characteristics of high-quality information?
Q4) ________ takes advantage of signals transmitted via the phone to access a database, retrieve account information, and enter data.
A)Structured query language
B)Interactive voice response
C)Electronic reported outcome
D)Dialog system
Q5) Describe the most common strategy for creating a data warehouse.
Q6) What are the database ownership issues faced by management at a typical company?
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Chapter 5: Information Systems for the Enterprise
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Q1) The goal of using eXtensible Business Reporting Language (XBLR)in compliance reporting is to ________.
A)develop a common language for all accounting and business reports
B)avoid transparency so that financial data are kept confidential
C)ensure that only computer programs know the meaning of tagged concepts in reports
D)ensure that only humans know the meaning of tagged concepts in reports
Q2) The monetary gains produced by an organization's expenditures on salaries, benefits, bonuses, and other costs for employee talent is called ________.
A)turnover cost
B)net profit
C)human capital return on investment
D)rate of earnings on invested capital
Q3) ________ involves the automatic tagging of unusual events in financial transactions and is used to spot mistakes and fraudulent activities.
A)Exception reporting
B)Compliance reporting
C)Human capital management
D)Electronic data interchange
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Chapter 6: The Web, E-Commerce, and M-Commerce
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Q1) The website of an international human rights organization stores a large database of information and provides a search functionality to make it easier for their visitors to locate desired information. However, it fails to be effective since the search functionality is limited to the website rather than the whole web.
A)True
B)False
Q2) To assess the usability of a site, the designers of the site can ask visitors to perform a sequence of tasks and observe the problems they encounter.
A)True
B)False
Q3) Delegating tasks to large diffuse groups or communities who often volunteer their contributions is called ________.
A)third-party marketing
B)viral networking
C)crowdsourcing
D)online analytical processing
Q4) What is crowdsourcing? Explain, with an example, some of the drawbacks of crowdsourcing.
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Chapter 7: Business Intelligence and Decision Making
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Q1) ________ refers to analyzing historical and seasonal trends and then taking into account existing and predicted business conditions to estimate some variable of interest.
A)Optimization
B)What-if analysis
C)Forecasting
D)Goal-seeking analysis
Q2) Which of the following is a tool that supports decision making in organizations?
A)goal-seeking analysis
B)uniform resource locator
C)AJAX
D)bot
Q3) Data mining approaches and statistical techniques used to predict future behavior, especially to unlock the value of business intelligence for strategy, are known as
A)optimization
B)predictive analytics
C)content management systems
D)mashups
Q4) Write a brief note on keyword advertising.
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Chapter 8: Collaborating With Technology
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Q1) The .ics extension indicates that a plain text file contains ________ code.
A)HTTP
B)SMTP
C)iCalendar
D)hashtag
Q2) When compared to a face-to-face setting, an online environment offers
A)greater anonymity
B)well-defined audience
C)no context indicators
D)greater media richness
Q3) The primary function of a context indicator is to display the exact geographical location of a user to his or her contacts through the GPS navigation system.
A)True
B)False
Q4) What is a vCard?
A)a file format used to exchange business card information electronically
B)a file format for purchasing products online through debit or credit cards
C)a software tool that encrypts sensitive business information
D)a file format that helps make online money transfers using debit or credit cards
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Chapter 9: Knowledge Management and E-Learning
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Q1) A ________ is a website in which users add and edit articles about specific topics and discuss the contents of each article with other editors.
A)blog
B)wiki
C)portal
D)mashup
Q2) Self-paced e-learning involves students using online materials independently, with little or no instructor involvement.
A)True
B)False
Q3) A majority of retail companies in Arizona are increasingly using a certain strategy to capture tacit knowledge which is helping them to successfully handle knowledge management. Which of the following processes would help such users add and edit articles about specific topics and discuss the contents of each article with other editors?
A)wikis
B)portals
C)blogs
D)dashboards
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Chapter 10: Ethics, Privacy, and Security
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Q1) An incidence response plan is created for the purpose of ________.
A)managing discussion forums efficiently
B)responding to customers' feedback
C)avoiding chaos and missteps
D)improving communication modes
Q2) What is an incidence response plan and what are the steps involved in it?
Q3) Trade secrets, software, patents, and copyrighted works comprise intellectual property.
A)True
B)False
Q4) Botnets function with the use of ________.
A)malware
B)middleware
C)application software
D)firmware
Q5) What is the purpose of a risk matrix in an organization?
Q6) What is intellectual property and what significance does it hold in an organization?
Q7) Discuss some of the possible drawbacks of implementing surveillance technologies at workplaces.
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Chapter 11: Systems Development and Procurement
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Q1) What are the different steps in the systems development life cycle (SDLC)? What does the first step of the SDLC entail?
Q2) Which of the following should be undertaken during the design phase of the SDLC?
A)defining the business need for a project
B)keeping in mind end users with disabilities
C)conducting risk analysis for a project
D)estimating a project's likely return on investment
Q3) Mike, a research analyst, is in the analysis phase of a project, the goal of which is the development of smile shutter technology in cameras. Mike first identifies and analyzes the integral elements that need to be included in the technology such as red eye removal, blink detection, and face identification and then prioritizes them as mandatory, preferred, or nonessential. Which of the following processes is being illustrated in the given scenario?
A)probabilistic analysis
B)competitive analysis
C)requirements analysis
D)amortized analysis
Q4) What is a requirements analysis? Explain.
Q5) Discuss the testing phase of the systems development life cycle.
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Chapter 12: Project Management and Strategic Planning
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Q1) A confirmation bias is a rare human tendency to believe that an event was predictable even if it was not.
A)True
B)False
Q2) Why is it a challenging task to calculate a project's return on investment (ROI)?
A)It involves differentiating between the costs and savings, which are often hard to distinguish.
B)Estimating ROI for projects that involve information systems involves specialized accounting knowledge.
C)It is difficult to estimate ROI for projects where costs rise unexpectedly and revenue increases are hard to predict.
D)When project costs remain stable throughout the duration of the project, they become hard to keep track of.
Q3) What are the key factors that contribute toward a project's success or failure?
Q4) What is hindsight bias and how is it different from a confirmation bias? Explain.
Q5) What is a project management plan? Explain its significance.
Q6) Briefly describe the phenomenon of "escalation of commitment."
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