

Introduction to Computer Hardware
Pre-Test Questions
Course Introduction
Introduction to Computer Hardware provides a foundational exploration of the physical components that form the basis of modern computers. This course covers essential topics such as processors, memory, storage devices, input/output peripherals, and system architecture. Students will gain a clear understanding of how these hardware elements interact to enable computer functionality, as well as an overview of current and emerging technologies in hardware design. Through a combination of theoretical learning and practical, hands-on activities, participants will develop the skills necessary to identify, assemble, troubleshoot, and maintain basic computer hardware systems.
Recommended Textbook
Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs 5th Edition by Mike Meyers
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28 Chapters
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2898 Flashcards
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2

Chapter 1: The Path of the PC Tech
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Sample Questions
Q1) About how much study time is required to pass the A+ exams for the unexperienced and experienced tech?
Answer: A total neophyte often needs roughly 240 hours of study time.An experienced tech shouldn't need more than 60 hours.
Q2) Microsoft released the _______________ operating system after CompTIA announced the objectives for the 220-901 and 220-902 exams, but before the exams went live in December 2015.
Answer: Windows 10
Q3) If a professional hasn't already achieved _______________ certification, they should make it their next certification goal after CompTIA A+ certification.
A)Certiport's IC³
B)CompTIA Security+
C)CompTIA Network+
D)CompTIA IT Fundamentals
Answer: C
Q4) Very few people pay full price for the A+ exams, because most companies that provide CompTIA A+ training offer discount _______________.
Answer: vouchers
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Page 3

Chapter 2: Operational Procedures
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Sample Questions
Q1) _______________ bags help prevent ESD while parts are stored.
Answer: Antistatic
Q2) You should respect other people's property and follow the _______________, also known as the Golden Rule.
Answer: Ethic of Reciprocity
Q3) How do you show users the error of their ways without creating anger or conflict?
A)Using a stern tone of voice
B)Electrical potential
C)Doing their job for them
D)Assertive communication
Answer: D
Q4) While attempting to identify the problem, you should _______________ the user and identify user changes to the computer.
Answer: question
Q5) What is the best way to prevent RFI?
Answer: The best way to prevent RFI is to keep radio-emitting devices as far away as possible from other electronics.
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Chapter 3: The Visible Computer
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Sample Questions
Q1) Briefly describe the input stage of the computer process.
Answer: You start the computer process action by doing something-clicking the mouse, typing on the keyboard, or touching the touch screen.This is input.
Q2) In modern terms, a(n) _______________ is an electronic device that can perform calculations.
Answer: computer
Q3) What is the default desktop environment for Ubuntu?
A)Unity
B)GNOME 3
C)KDE Plasma Desktop
D)Aero
Answer: A
Q4) The 64-bit editions of Windows places _______________-bit applications into the C : \Program Files (x86) folder.
Answer: 32
Q5) On the latest versions of Mac OS X, how does a user scroll through Spaces?
Answer: On the latest versions of Mac OS X, press and hold the Control key and press the right arrow and left arrow keys to scroll through Spaces.
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Chapter 4: Microprocessors
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Sample Questions
Q1) Which cache on the CPU is used first?
A)L3
B)L2
C)L1
D)L0
Q2) The number of caches included with most newer CPUs is _______________.
Q3) What is the purpose of the SRAM?
Q4) What is memory?
Q5) The system crystal is a quartz oscillator soldered to the _______________.
Q6) What performance-enhancing technique usually voids most manufacturers' warranties?
A)Overclocking
B)Underclocking
C)Overpowering
D)Undercooling
Q7) What is one big advantage of OEM CPU coolers?
Q8) When the CPU looks for a line of code, where will it look first?
Q10) To reduce wait states, CPUs come with built-in _______________. Page 6
Q9) Before inserting the heat sink, you need to add a small amount of
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Page 7

Chapter 5: Ram
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Sample Questions
Q1) What is RAM count and how is it used to verify the successful installation of RAM?
Q2) What is another name for a stick of RDRAM?
A)RIMM
B)DIPP
C)SIMM
D)STRAM
Q3) What keystroke combination would you use to access the System Control Panel applet?
Q4) How does a non-maskable interrupt (NMI) manifest itself?
A)By issuing a page fault
B)By displaying a proprietary crash screen
C)By issuing a single 3-second beep
D)By discretely increasing RAM latency
Q5) What size DIMM is used by desktop DDR2 SDRAMs?
A)168-pin DIMM
B)184-pin DIMM
C)200-pin DIMM
D)240-pin DIMM
Q6) Describe how Windows' virtual memory uses a page file.?
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Chapter 6: Bios
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Sample Questions
Q1) A(n) _______________ password specified in BIOS security settings locks or unlocks the computer booting to an operating system.
Q2) What needs to happen in order to determine the scan code stored inside the keyboard controller?
Q3) What happens if the bootstrap loader locates a good boot sector?
Q4) What is a keyboard controller?
Q5) What initiates the power-on self test (POST)?
Q6) What are programs stored on ROM chips called?
A)Applications
B)Drivers
C)Firmware
D)Software
Q7) UEFI stands for _______________ and is the BIOS used in modern PCs.
Q8) What is a boot sector?
Q9) The _______________ program checks out the system every time the computer boots
Q10) What two types of hardware are supported by every system BIOS?
Q11) Upon power-up, the CPU determines whether the power supply is working correctly by monitoring a(n) _______________ wire. Page 9
Q12) The _______________ allows you to modify the system settings at boot time.
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Chapter 7: Motherboards
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Sample Questions
Q1) Why should you document your troubleshooting efforts?
Q2) In Device Manager, what does black downward-pointing arrow on a white field indicate?
Q3) PCI made it into laptops in the specialty _______________ format.
Q4) Why are the connections and capabilities of a motherboard sometimes different from those that the chipset of the motherboard uses?
Q5) Which ITX form factor competes head to head with the virtually identical microATX?
A)Mini-ITX
B)Micro-ITX
C)Pico-ITX
D)Nano-ITX
Q6) What is the size of the Nano-ITX form factor?
A)3.8 × 2.8 inches
B)4.7 × 4.7 inches
C)6.7 × 6.7 inches
D)9.6 × 9.6 inches
Q7) Technicians were required to set jumpers on older motherboards.Why?
Q8) Briefly describe two ways to install a new device driver on Windows systems.
Q9) What should you do to fix a catastrophic failure?
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Chapter 8: Power Supplies
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Sample Questions
Q1) The _______________ wire helps excess electricity to return safely to the ground.
Q2) What is the use of splitters?
Q3) What are two ways in which power supplies can fail?
Q4) What symbols do multimeters use to indicate DC and AC settings?
Q5) Briefly describe the structure and function of case fans.
Q6) What is the soft power feature?
Q7) Which unit is used to measure voltage?
A)Ampere
B)Volt
C)Watt
D)Ohm
Q8) Which is the latest ATX power supply standard?
A)ATX12V 1.3
B)ATX12V 2.0
C)ATX12V 3.0
D)EPS12V
Q9) What is current?

12
Q10) The amount of amps and volts needed by a particular device to perform its function is expressed in _______________.
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Chapter 9: Hard Drive Technologies
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Sample Questions
Q1) As per the PATA standard, if there is only one hard drive, the drive's jumper is set to master or _______________.
Q2) _______________ (without parity) means spreading the data among multiple (at least two) drives.
A)Disk striping
B)Disk mirroring
C)Disk duplexing
D)Parity
Q3) ATA hard drives are often referred to as _______________ drives.
Q4) The _______________ on SATA controller and power cables makes it impossible to install either incorrectly.
Q5) What is disk mirroring?
Q6) The _______________ specification supports a communication connection between the operating system and the SSD directly through a PCIe bus lane, reducing latency and taking full advantage of the wicked-fast speeds of high-end SSDs.
Q7) The process of reading and writing data at the same time to two drives is called
Q8) Rather than using a master/slave concept, how does SATA function?
Page 13
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Chapter 10: Implementing Hard Drives
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Sample Questions
Q1) A(n) _______________ enables you to use your existing folders to store more data that can fit on a single drive or partition/volume
A)extended partition
B)mount point
C)primary partition
D)secondary partition
Q2) Where does NTFS keep the backup copy of the master file table (MFT)?
Q3) _______________ a hard drive creates a file system and root directory.
Q4) What would you use to set limits on the amount of drive space usage for users?
Q5) The _______________ tool can be used to help eliminate unneeded files such as files in the Recycle Bin.
Q6) How many extended partitions can be created in a hard drive?
A)One
B)Two
C)Five
D)Six
Q7) What are the different types of volumes in dynamic disks?
Q8) A(n) _______________ organizes each partition on the hard disk in such a way that the operating system can store files and folders.
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Chapter 11: Essential Peripherals
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Sample Questions
Q1) Explain how to check the USB power usage in Windows.
Q2) When both the video and audio streams of a video file are compressed, the file is placed into some sort of container file or _______________.
Q3) In addition to drivers, provide examples of specific software most digitizers require to use their advanced functions.
Q4) The _______________ is both the oldest and still the primary way to input data into a PC.
Q5) What is BD-ROM?
Q6) Which characteristic of sound refers to its loudness?
A)Wavelength
B)Frequency
C)Amplitude
D)Timbre
Q7) What common file extension refers to the Fraunhoffer MPEG-1 Layer 3 codec?
A)MOV
B)MIDI
C)WAV
D)MP3
Q8) _______________ is the standard container file for Windows.
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Chapter 12: Building a PC
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Sample Questions
Q1) Hardware needs on a home server apply primarily to the _______________ speed and _______________ redundancy.
Q2) NetBoot is a tool that allows one to _______________.
A)boot any computer over a network
B)boot a Mac OS X machine remotely.
C)dual-boot Windows and Mac OS X
D)disable network access during booting
Q3) What are three basic principles when migrating or retiring a computer?
Q4) Distinguish between a patch and a service pack.
Q5) A(n) _______________ is a system designed to handle only very basic applications with an absolute minimum amount of hardware required by the operating system.
Q6) For the best output, what type of connection should exist between the sound card and the stereo receiver?
Q7) For playback of streaming media, some editions of Windows include tools in
A)Windows Media Center
B)Kodi (XMBC)
C)Plex
D)Software that loads tools according to the media
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Chapter 13: Windows Under the Hood
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Sample Questions
Q1) What does the Binary value store?
Q2) _______________ data types are very common and offer the most flexible type of value.
Q3) What does the "Performance" tab in Task Manager show?
Q4) What is the Registry?
Q5) What are Data Collector Sets?
Q6) The _______________ is a huge database that stores everything about your PC.
Q7) What is the function of HKEY_CLASSES_ROOT?
Q8) Which tab in the Task Manager shows information about CPU usage, available physical memory, and the size of the disk cache?
A)Performance
B)Networking
C)User
D)Services
Q9) Bootmgr starts and reads data from a(n) _______________ file that contains information about the various operating systems installed on the system.
Q10) The _______________ root key stores all of the personalized information for all users on a PC.
Q11) What does the Applications tab in Task Manager display? Page 17
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Page 18

Chapter 14: Users, Groups, and Permissions
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Sample Questions
Q1) Through the combination of user accounts and groups and _______________ permissions, Windows provides incredibly powerful file and folder security.
Q2) What modern encryption technology is especially useful for protecting data stored on laptops?
Q3) What are two ways Groups make Windows administration much easier?
Q4) On every Windows system, each record in an encrypted database of user names and passwords is called a(n) _______________.
A)Group account
B)Single account
C)Specialized account
D)Local user account
Q5) When you create a new file or folder on an NTFS partition, you become the ____________________ of that file or folder.
A)administrator
B)developer
C)owner
D)editor
Q6) In terms of Windows administration, what is a group?
Q7) In Windows systems, what two mechanisms enable user account security?
Page 19
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Chapter 15: Maintaining and Optimizing Operating Systems
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Sample Questions
Q1) The System Information Tool in Windows can be used to _______________.
A)search for information on future updates
B)send information about system errors
C)store information about relevant Internet resources
D)gather information about remote computers
Q2) Which types of updates must be installed manually in Windows?
A)important
B)recommended
C)optional
D)special
Q3) What is the backup utility called in Windows Vista?
Q4) You can run the Windows Error-checking tool by using the _______________ command from an elevated command prompt.
Q5) Adding a piece of hardware or software to make something run better is known as _______________.
Q6) What are two broad areas for which scheduled maintenance is particularly important?
Q7) What is the executable name for the System Configuration utility?
Q9) If Windows does not detect a newly connected device, what should you do? Page 20
Q8) The main tool to use when optimizing device drivers is _______________.
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Page 21
Chapter 16: Working With the Command-Line Interface
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Sample Questions
Q1) How can a user view the contents of a Windows directory?
Q2) The xcopy command with the _______________ switch is used to copy all subdirectories except for empty ones.
Q3) What switch to the Linux cp command allows it to copy multiple folders and files?

Q4) What does the extension part of a filename instruct the computer to do with the file?
Q5) Why should the command del *.* be used very carefully?
Q6) The user can delete all the files in a directory by typing _______________ at the Command Prompt.
Q7) What does the tilde (~) character represent in Mac OS X and Linux?
Q8) What is the exact location of a file called?
Q9) What is a switch?
Q10) The _______________ or _______________commands copy one or more files and delete the originals.
Q11) What is a wildcard used for in the command-line interface?
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Chapter 17: Troubleshooting Operating Systems
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Sample Questions
Q1) What Windows 7 tool repairs the master boot record, boot sector, or BCD store?
Q2) Which Recovery Console command runs the CheckDisk utility?
A)cd
B)cls
C)chkdsk
D)diskpart
Q3) What must be enabled for the Volume Shadow Copy Service (VSS) to function?
A)Automatic Restore Points
B)Recovery Console
C)System Protection
D)Windows Recovery Environment
Q4) The Windows Stop Error is also known as the ______________.
Q5) The ______________ Recovery Console command is used to remove a directory.
Q6) How can the Recovery Console be accessed?
Q7) What is the Recovery Console?
Q8) The ______________ utility serves as a one-stop, do-it-all option.
Q9) The ______________ Recovery Console command displays the contents of a text file.
Q11) What does Windows provide to support older programs? Page 23
Q10) What is it called when a device driver trips up a Linux system?
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Page 24

Chapter 18: Virtualization
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Sample Questions
Q1) List four popular VMMs.
Q2) What important benefit of virtualization provides significant cost savings in utility usage?
A)Hardware expansion
B)Power savings
C)Network security
D)System security
Q3) One way to consolidate hardware is to replace complex desktop PCs with simple but durable _______________, which may not need hard drives, fans, or optical drives.
Q4) Virtualization occurs when a ________________ running specialized software creates environments within unique single files that _______________ other computers.
A)single computer; manages
B)database; manages
C)single computer; replicates
D)database; replicates
Q5) Once you have installed a hypervisor of your choice on a machine, you will have a _______________ that acts as the primary source to create, start, stop, save, and delete guest virtual machines.
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Chapter 19: Display Technologies
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Sample Questions
Q1) A projector's _______________ is the size of the image at a certain distance from the screen.
Q2) Briefly list the two ways to set up multiple monitors.
Q3) Every 3-D game stores a number of image files called _______________.
A)dots
B)pixels
C)signals
D)textures
Q4) What unit is used to measure horizontal refresh rate (HRR)?
A)Hz
B)MHz
C)KHz
D)GHz
Q5) A pixel that never lights up is a(n) _______________ pixel.
Q6) Many Apple Mac desktop models use a(n) _______________ connection for connecting to a monitor.
Q7) LCD monitor brightness is measured in _______________.
Q8) How do you diagnose problems with ghosting, streaking, and/or fuzzy vertical edges?
Q9) Why did a normal CRT monitor have three electron guns? Page 26
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Chapter 20: Essentials of Networking
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Sample Questions
Q1) Who established CAT levels?
Q2) The connection between a computer and a switch is called a(n) _______________.
Q3) You can hook two computers directly together using a special UTP cable called a(n) _______________ cable.
Q4) What is the simplest way to determine the MAC addresses in Windows?
Q5) The 10BaseT and 100BaseT standards require _______________ pairs of wires.
A)two
B)three
C)four
D)five
Q6) What is the most common way to set up a LAN in a small office/home office (SOHO) environment?
Q7) Digital Equipment, Intel, and Xerox invented the first network in the mid-1970s and created what eventually became _______________.
A)Ethernet
B)NetBEUI
C)TCP/IP
D)NetBIOS
Q8) What is plenum grade cable?
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Chapter 21: Local Area Networking
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Q1) Describe the process by which a computer obtains an IPv4 DHCP address.
Q2) What is the purpose of the tracert utility?
Q3) After entering IPCONFIG at a command prompt, you notice you are using an IP address in the 169.254.0.1 to 169.254.255.254 address range.What is most likely explanation for being assigned one of these addresses?
A)The DHCP server is down.
B)IPv6 addresses have run out.
C)The DNS server is down.
D)IPv4 addresses have run out.
Q4) What is the first thing to check when a computer can't access the network?
Q5) The Internet uses the _______________ protocol.
Q6) What command verifies communication with a remote system by sending packets to it and receiving them back?
A)ping
B)tracert
C)ipconfig
D)net
Q7) The _______________ command lists a computer's network connection settings.
Page 29
Q8) What area is the source for most network cabling failures?
Q9) Describe the net command.
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Page 30

Chapter 22: Wireless Networking
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Q1) What is a wireless service area that has been extended by adding more WAPs?
A)EWAP
B)SID
C)BSS
D)EBSS
Q2) What WPA/WPA2 encryption version uses a RADIUS server for secure authentication?
A)WPA/WPA2-PSK
B)SSIDv3
C)WPA/WPA2-Enterprise
D)SSIDv4
Q3) Where should you look for firmware updates on older WAPs?
A)CMOS
B)Device Manager
C)Windows update
D)Manufacturer's Web site
Q4) ______________ is a handy way of creating a type of "accepted users" list to limit access to your wireless network.
Q5) Products that adhere to the 802.11b standard provide a maximum of ______________ channels in the 2.4 GHz band.
Q6) What are the throughput, range, and frequency of the 802.11n wireless standard?
Page 31
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Chapter 23: The Internet
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Q1) Which software enables multiple connections to the Internet to go through one protected computer?
A)Firewall
B)Mail server
C)Network
D)Proxy server
Q2) What is the bandwidth of channels in an ISDN service?
Q3) ______________ connections to ISPs use a standard telephone line with special equipment on each end to create always-on Internet connections at speeds much greater than dial-up.
A)FTTN
B)ISDN
C)DSL
D)Broadband cable
Q4) Which tool transfers data via analog signals?
A)Connector
B)ISP
C)Modem
D)Telephone wire
Q5) Describe the contents of the Advanced tab in the Internet Options applet.
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Chapter 24: Portable Computing
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Q1) How do you replace a hard drive in a laptop?
Q2) All laptops run on _______________ electricity stored in batteries when not plugged into a(n) _______________ outlet.
Q3) In the ACPI _______________ level, the CPU stops processing and power to CPU and memory (RAM) is maintained.
Q4) _______________ offer an experience focused on Web applications by making use of virtually unlimited data storage in the cloud and software as a service (Saas).
Q5) What feature is usually not included on hybrids, Ultrabooks, and other smaller portables?
A)USB
B)RJ-45
C)802.11n
D)Bluetooth
Q6) What is gradually replacing portable-specific expansion slots?
A)FireWire
B)PS/2
C)IEEE 1284
D)USB
Q7) What is the main type of battery used in today's portables?
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Chapter 25: Understanding Mobile Devices
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Q1) What are some modern smartphone camera features?
Q2) Explain why mobile phone calibration is more of a troubleshooting step than an important feature.
Q3) All mobile OSs have a(n) _______________, meaning you interact with them by accessing icons on the screen.
Q4) SMTP uses TCP port _______________.
A)25
B)55
C)110
D)143
Q5) Infrared Data Association (IrDA) requires _______________, meaning that devices have to be directly facing each other, requires very short distances (sometimes inches) between devices, and has very slow data rates.
A)Near Field Communication (NFC)
B)Exchange ActiveSync (EAS)
C)line of sight
D)geotracking
Q6) What are some disadvantages of synchronizing to the cloud?
Q7) What is the subscriber identity module (SIM)?
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Chapter 26: Care and Feeding of Mobile Devices
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Q1) What is a soft reset?
Q2) A phone's _______________ will not work underground, will probably be spotty indoors unless you're near a window, and can really struggle in dense urban areas with tall buildings.
Q3) What are some clues that your device may have a swollen battery?
Q4) Mobile devices have a(n) _______________ control that can be set to auto mode or controlled manually.
Q5) Most mobile devices allow the user to set a(n) _______________ by using a password, PIN, pattern, fingerprint, and/or facial recognition to block strangers from accessing the device.
A)screen lock
B)permissions policy
C)device reset
D)data cleanup
Q6) What are the two ways to view battery life?
Q7) What is the knowledge factor when talking about authentication?
Q8) Moisture on a mobile device can cause internal _______________, and lingering liquid can cause _______________ to behave in strange ways.
Q9) What is a liquid contact indicator (LCI)?
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Chapter 27: Printers and Multifunction Devices
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Source URL: https://quizplus.com/quiz/43824
Sample Questions
Q1) How do you install a standalone network printer using its IP address?
Q2) Every particle on a laser printer's drum that is hit by the laser will release most of its ______________ charge into the drum.
Q3) What is resolution enhancement technology (RET)?
Q4) How are dots put onto the surface of paper from a direct thermal printer?
A)Through spraying
B)By etching
C)Through embedding
D)By burning
Q5) What happens if you are a member of a Windows 7 homegroup, and printer sharing is enabled?
Q6) You are printing from a dot-matrix printer and notice that the characters look chopped off at the top.What should you try adjusting?
A)Toner
B)Driver
C)Cartridge
D)Drum
Q7) Paper is not feeding properly through an inkjet printer.What's a likely reason?
Q8) What is an RIP?
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Chapter 28: Securing Computers
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/43825
Sample Questions
Q1) Physical security, authentication, users and groups, and security policies are all aspects of _______________.
A)access control
B)environmental controls
C)database management
D)network locks
Q2) Classic _______________ (a form of malware) often sneaks onto systems by being bundled with legitimate software.
Q3) What tool allows a computer to determine a user's identity with the most authority?
A)Biometric device
B)Password
C)User name
D)Firewall
Q4) What is the correct humidity range for computer equipment?
A)0-20 percent
B)10-20 percent
C)30-40 percent
D)60-80 percent
Q5) Define social engineering.
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