Introduction to Communication Test Bank
Course Introduction
Introduction to Communication explores the fundamental principles and processes underlying human communication in a variety of contexts. The course examines key communication theories, models, and concepts, including verbal and nonverbal communication, listening, perception, and cultural influences. Students will analyze interpersonal, group, and public communication, develop practical skills for effective message delivery, and learn to critically evaluate communication practices in diverse settings. Through discussions, case studies, and hands-on activities, the course lays a foundation for further study within the communication discipline and prepares students for meaningful interactions in personal, academic, and professional environments.
Recommended Textbook
Communication in Our Lives 7th Edition by Julia T. Wood
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17 Chapters
799 Verified Questions
799 Flashcards
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Chapter 1: The World of Communication
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47 Verified Questions
47 Flashcards
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Sample Questions
Q1) Which of these types of communication is defined as "communication between people."
A)Intrapersonal communication
B)Interpersonal communication
C)Group communication
D)Public communication
E)Mass media communication
Answer: B
Q2) One of the first models of communication (Laswell)described communication as linear. Which of these five questions did NOT help to describe how communication worked in this early model?
A)Who?
B)Says who?
C)In what channel?
D)With what effect?
E)Says what?
Answer: B
Q3) ____________________ is the literal message.
Answer: Content level of meaning
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Chapter 2: Perception and Communication
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47 Flashcards
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Sample Questions
Q1) The ability to perceive another as a unique and distinct individual is known as ____________________.
Answer: person-centered perception
Q2) A(n)____________________ is a phenomenon that occurs when a person acts in ways consistent with a belief about him or herself.
Answer: self-fulfilling prophecy
Q3) Age does not influence perceptions;they are stable.
A)True
B)False
Answer: False
Q4) Shelli and Lisa are talking about their favorite teachers. They each have qualities and characteristics that they feel make the ideal teacher. What are Shelli and Lisa talking about?
A)personal constructs
B)scripts
C)prototypes
D)schemata
E)person-centeredness
Answer: C
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Chapter 3: Communication and Personal Identity
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) Rules for how we are supposed to live and who we are supposed to be are known as
A)direct definitions.
B)identity scripts.
C)self-fulfilling prophecies.
D)social comparisons.
E)attachment styles.
Answer: B
Q2) Self-sabotage is poisonous.
A)True
B)False
Answer: True
Q3) People in our lives such as mothers,fathers,siblings,whose perspectives we value are known as ____________________.
Answer: particular others
Q4) Most psychologists believe that the basic ____________________ for our lives are formed very early,probably by age 5.
Answer: identity scripts
Q5) The most common and most positive attachment style is called ____________________.
Answer: secure attachment style
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Chapter 4: Listening Effectively
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48 Flashcards
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Sample Questions
Q1) When a listener is listening carefully for the purpose of attacking a speaker,the listener is engaging in ____________________.
Q2) Most people are generally effective listeners.
A)True B)False
Q3) The first step in listening is being fully engaged in the moment,or ____________________.
Q4) What are the two ways that mindfulness can enhance communication?
A)increase others' understanding of how you feel and lead others to express communication overtly
B)express communication covertly and increase our understanding of how someone feels or thinks
C)increases our understanding of how someone feels and thinks about what they are saying and leads others to express themselves in greater depth
D)helps others select information to communication about and also helps them to be receptive messages
E)increase our satisfaction for communication by helping us to fully attend to the message and lead us to think more critically about who and what
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6
Chapter 5: The Verbal Dimension of Communication
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Sample Questions
Q1) The ability to recognize another person's perspective as well as your own is called
A)dual perspective.
B)empathy.
C)abstraction.
D)self-reflection.
E)owning your own feelings.
Q2) ____________________ defines the start and stop of interpersonal communication episodes.
Q3) Indexing refers to a technique that allows us to note that our statements reflect only specific times and circumstances.
A)True
B)False
Q4) Which of the following is NOT true about symbolic activities?
A)Symbols define.
B)Symbols evaluate.
C)Symbols organize perceptions.
D)Symbols allow hypothetical thought.
E)Symbols are neutral.
Q5) Define dual perspective.What are the benefits of engaging in dual perspective?
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Chapter 6: The Nonverbal Dimension of Communication
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Sample Questions
Q1) Western culture places an extremely high value on _________________ ,which causes us to notice how others look and form initial evaluations based on this type of nonverbal communication.
Q2) Personal objects that announce identity and personalize spaces are called ____________________.
Q3) Bax lives in a culture where "time is money." What nonverbal is expressed with this saying?
A)proxemics
B)haptics
C)chronemics
D)artifacts
E)kinesics
Q4) People with high status and/or power tend to touch others and invade others' space more than do people with less power and/or status.
A)True
B)False
Q5) How we dress can affect the image we have of ourselves.
A)True
B)False
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Chapter 7: Communication and Culture
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Sample Questions
Q1) Which of the following is NOT true of communication's relationship to culture and social communities?
A)Communication expresses and sustains culture.
B)Cultures consist of material and nonmaterial components.
C)Cultures are shaped by historical and geographic forces.
D)Cultures are stable and resistant to change.
E)All of these answers are correct.
Q2) ____________________ refers to the extent to which people try to avoid ambiguity and vagueness.
Q3) Name and describe three of the five dimensions for how cultures vary.
Q4) ____________________ means borrowing from another culture.
Q5) Cultural changes in one area do not usually influence cultural changes in another area.
A)True
B)False
Q6) Tolerance is a response in which we accept and approve differences between us and other social groups.
A)True
B)False
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Q7) The creation of tools,ideas,and practices is called ____________________.
Chapter 8: Communication in Personal Relationships
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Sample Questions
Q1) In relationships,we do not need privacy and thus should be open for our partners.
A)True
B)False
Q2) The value of social relationships lies more in what participants do than in who they are because a number of people could fulfill the same functions.
A)True
B)False
Q3) Sally and Jack have been seeing one another regularly since their Introduction to Communication class ended.They have a great number of common interests and activities.Lately though,Sally has mentioned to Jack her need to maintain her other male and female friendship activities.Though Sally and Jack's relationship remains strong,Sally's comments could be interpreted as which of the following stages of Duck's model of romantic relationships?
A)invitational communication
B)explorational communication
C)intensifying communication
D)intimate bonding
E)navigation
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10
Chapter 9: Communication in Groups and Teams
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Sample Questions
Q1) After listening to an idea given by another group member,Jim says,"Let me elaborate on that idea." Jim's comment is an example of
A)procedural communication.
B)task communication.
C)climate communication.
D)egocentric communication
E)assertive communication
Q2) The ability to influence others is called ____________________.
Q3) Which of the following is NOT a potential strength of groups?
A)creativity
B)commitment
C)collectivism
D)resources
E)thoroughness
Q4) Conformity pressures occur in all groups.
A)True
B)False
Q5) _______________ is a set of communication functions that assists groups in accomplishing tasks efficiently and well while maintaining a good climate.
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Chapter 10: Communication in Organizations
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Sample Questions
Q1) Conrado's office was moved from the second floor to the fourth floor following his promotion.The is an example of
A)a renewal rite.
B)a rite of passage.
C)a rite of promotion.
D)an enhancement rite.
E)a rite of integration.
Q2) To effectively participate in an organization you must not compromise.
A)True
B)False
Q3) Hierarchical charts are means that organizations formalize ____
A)constitutive rules.
B)ritualistic rules.
C)regulative rules.
D)hierarchical rules.
E)organizational rules.
Q4) Collegial stories teach new members how to get along with other members of the organization.
A)True
B)False
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Chapter 11: Media and Media Literacy
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Messages transmitted by a source through a mass medium to a large group of people who may not be in direct contact with the source of the messages refers to
A)mass communication.
B)mass media.
C)transactional communication.
D)linear communication.
E)None of these answers are correct.
Q2) ____________________ is the step of media literacy in which media consumers seek to understand how media works.
Q3) Media portrayals cultivate unrealistic views of relationships.
A)True
B)False
Q4) What term refers to the gap between people who have access to media and those who have little to no access?
A)puffery
B)gatekeeping
C)cultivation
D)media literacy
E)digital divide
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Chapter 12: Planning Public Speaking
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Sample Questions
Q1) The physical setting is part of the speaking occasion.
A)True
B)False
Q2) ____________________ audience analysis seeks information about listeners that relate directly to the speaker's topic and purpose.
Q3) Which of the following is an effective specific purpose statement?
A)I want 25% of listeners to donate blood.
B)I want my listeners to know the five key principles of maintaining good health.
C)I want my listeners to laugh.
D)Donate blood.
E)Big business gets all the breaks.
Q4) Listeners' perceptions of a speaker shape how they respond to a message.
A)True
B)False
Q5) Narrowing your topic to meet the time requirement is not a primary consideration for a public speaker.
A)True
B)False
Q6) What is a demographic analysis and why is useful?
Page 14
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Chapter 13: Researching and Developing Support for Public Speeches
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Sample Questions
Q1) Material used to interest,clarify,move or persuade listeners is called ____________________.
Q2) It is possible to have too many visual aids.
A)True
B)False
Q3) Evidence is only any good when the audience thinks it is credible.
A)True
B)False
Q4) Jill is having difficulty finding credible sources on her topic of misperceptions of university faculty.Since very little published research exists on this topic,Jill decides to poll her student colleagues and some faculty members on their attitudes,opinions,and preferences about faculty.Jill's efforts to conduct research are an example of which of the following sources of information?
A)library research
B)database research
C)survey research
D)visual aids
E)statistics
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Q5) ____________________ are exact citations of statements made by others.
Chapter 14: Organizing and Presenting Public Speeches
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Sample Questions
Q1) A speaker who plans and practices but does not memorize actual words and phrases for a speech is using the ____________________ style.
Q2) Cognitive restructuring is a method of helping communication apprehension by changing how people think about speaking situations.
A)True
B)False
Q3) "Today I will explain to you how humans have evolved from apes to Neanderthals to the human form we have today." This thesis sentence suggests which organizational pattern?
A)time
B)spatial
C)motivated sequence
D)comparative
E)topical
Q4) What are the differences between a working outline,a formal outline,and a key word outline?
Q5) A degree of anxiety may actually improve communication. A)True
B)False
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Chapter 15: Informative Speaking
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Sample Questions
Q1) If David were giving a speech about winter weather preparedness and wanted to find out about the audience's thoughts,feelings,or experiences they've had with the weather,what way of involving listeners would he use?
A)asking a rhetorical question
B)polling listeners
C)referring to specific listeners
D)calling for participation
E)asking for nonverbal responses
Q2) Informative speakers should
A)provide a clear thesis statement.
B)connect with listener's values and experiences.
C)motivate listeners to want information.
D)build credibility with listeners.
E)All of these answers need to be done by informative speakers.
Q3) Informative speaking is a part of ____________________ life.
Q4) To be effective in informing listeners,informative speeches must include supporting material that is both ____________________ and ____________________.
Q5) Persuasive speakers want listeners to take ____________________ rather than just accept new information.
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Chapter 16: Persuasive Speaking
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51 Verified Questions
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Sample Questions
Q1) Aristotle taught his rhetoric students that arguments,reasoning,and evidence are used to support claims.When a persuasive speaker plans and prepares the message with this assertion in mind,what type of persuasive proof is highlighted?
A)logos
B)ethos
C)pathos
D)mythos
E)logistics
Q2) ____________________ is enacted when a speaker tells listeners about ideas that oppose those of the speaker and speaker also refutes the opposing ideas.
Q3) "If all your friends jumped off a roof,would you?" This statement is an example of ____________________.
Q4) The motivated sequence can be used for persuasive or informative speaking. A)True
B)False
Q5) "Democrats favor restrictions on handguns.Next,they'll be taking all of our guns away." This statement is an example of: ____________________.
Q6) Describe and explain the Toulmin model of reasoning.
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Chapter 17: Interviewing
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Sample Questions
Q1) Interviews designed to gain information,insight,and perceptions about a place of work or education from someone who is leaving that place are called ____________________ interviews.
Q2) Loaded questions are sometimes good to ask because they can reveal the true viewpoints of the interviewee.
A)True
B)False
Q3) The stage of the interview that deals with most of the content and takes the most time is called the ____________________ stage.
Q4) An employee from the retention department of the university asks a student not returning the following semester to discuss why she made the decision to leave the university. This is an example of
A)a counseling interview.
B)an exit interview.
C)a reprimand interview.
D)a persuasive interview.
E)an information getting interview.
Q5) Questions that summarize what has been covered in an interview are called ____________________ questions.
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