Introduction to Communication Studies
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Course Introduction
Introduction to Communication Studies offers an overview of the fundamental concepts, theories, and practices in the field of communication. Students will explore the history and evolution of communication as a discipline, examine various models and contexts including interpersonal, group, organizational, and mass communication and analyze the role of culture, identity, and technology in shaping human interaction. The course emphasizes critical thinking, effective message creation, and ethical communication, preparing students for both academic advancement and practical application in diverse personal and professional environments.
Recommended Textbook
Human Communication in Society 3rd Edition by Jess K. Alberts
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14 Chapters
555 Verified Questions
555 Flashcards
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Page 2
Chapter 1: Introduction to Human Communication
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) Linear models of communication are more simplistic when compared to the transactional model.
A)True
B)False
Answer: True
Q2) Messages can be transmitted through which of the following channels?
A) the body
B) the voice
C) a cell phone
D) smoke
E) all of these
Answer: E
Q3) The symbols we use e.g., words and gestures) to communicate are arbitrary.
A)True
B)False
Answer: True
Q4) Give specific examples of those four factors that you observe in the lecture.
Answer: Answers will vary but should address individual, societal, contextual, and cultural factors.
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Chapter 2: Perspectives on Human Communication
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37 Flashcards
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Sample Questions
Q1) The _____ approach to communication research and study focuses on the role of power in communication exchanges.
A) social science
B) interpretive
C) critical
D) post-modern
Answer: C
Q2) Social scientists consider communication to be predictable.
A)True
B)False
Answer: True
Q3) Critical scholars are concerned with whether or not they have the right to study, analyze, and represent the views of others, perhaps disadvantaged people.
A)True
B)False
Answer: True
Q4) Compare and contrast the social scientific and interpretive approach by describing the strengths and limitations of each approach.
Answer: Answers will vary.
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Chapter 3: Communicating Identities
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39 Flashcards
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Sample Questions
Q1) This is a difference prescribed by A) gender.
B) sex.
C) age identity.
D) sexual identity.
Answer: A
Q2) Where you live, the income you earn, and your educational achievements are a part of your _____ identity.
A) religious
B) social class
C) sexual
D) national
Answer: B
Q3) One's identity may be influenced by these sources, which are referred to as _____ others.
A) central
B) decentralized
C) particular
D) generalized
Answer: D
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Chapter 4: Communicating, Perceiving, and Understanding
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Sample Questions
Q1) When people categorize others, they typically also assign a _____ to them.
Q2) On average, men have a keener sense of smell than women, thus influencing the perception process.
A)True
B)False
Q3) She has developed an) _____, which is an aspect of the organization part of the perception process.
A) cognitive representation
B) planning
C) interpersonal scripts
D) categorization
Q4) According to the _____, he is likely to make _____ attributions for his own behavior.
A) attributional bias; internal
B) attributional bias; external
C) fundamental attribution error; internal
D) fundamental attribution error; external
Q5) Give an example of a current event that indicates these issues.
Q6) The tendency to view one's own group as the standard against which all others are judged is described as _____.
Page 6
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Chapter 5: Verbal Communication
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Sample Questions
Q1) When all family members talk with each other at the Thanksgiving dinner table, they are violating which of the following?
A) a contextual rule
B) a conversational rule
C) syntax
D) semantics
Q2) The denotative meaning of a word refers to its dictionary or literal meaning.
A)True
B)False
Q3) Cocultural theory argues that
A) some people in a culture are more privileged than others.
B) privileged people control/affect language and communication norms.
C) people who don't conform to language/communication norms are often disadvantaged.
D) all of these.
Q4) If you invite some friends to dinner, _____ function of language is being used.
A) instrumental
B) personal
C) heuristic
D) interactional
Page 7
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Chapter 6: Nonverbal Communication
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Sample Questions
Q1) When a child tugs on her parent's shirt to get the parent's attention, the child is using what type of touch?
A) functional touch
B) social-polite touch
C) love-intimate touch
D) demand touch
Q2) All of the following facial expressions are thought to be the same across cultures EXCEPT
A) happiness.
B) calmness.
C) anger.
D) fear.
E) sadness.
Q3) This is an example of an) _____.
Q4) When you talk on the phone while working on your computer and watching TV, you are using time
A) monochronically.
B) polychronically.
C) multichronically.
D) trichronically.
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Chapter 7: Listening and Responding
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Sample Questions
Q1) ____________ receive greater socialization for empathic listening.
Q2) A public speaking teacher who places strong emphasis on organization and perfect grammar may have which of the following listening styles?
A) action-oriented
B) content-oriented
C) people-oriented
D) time-oriented
Q3) Supportive listening can be developed by eliminating distractions, such as cell phones, music, or television, in an interpersonal interaction.
A)True
B)False
Q4) Effective listening with teenagers involves asking as many questions as possible to validate their identity.
A)True
B)False
Q5) Preconceived ideas about issues lead to strong emotions and contribute to better listening.
A)True
B)False
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Chapter 8: Communicating Across Cultures
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Sample Questions
Q1) Judaism and Christianity are _____ religions because of their belief in only one god.
Q2) They are _____ type of border travelers.
A) voluntary short-term
B) voluntary long-term
C) involuntary short-term
D) involuntary long-term
Q3) She is a _____ type of border dweller.
A) voluntary short-term
B) voluntary long-term
C) involuntary short-term
D) involuntary long-term
Q4) The Puritanical beliefs on which the United States was founded assume that human nature is essentially good.
A)True
B)False
Q5) A feeling of disorientation and discomfort due to the unfamiliarity of surroundings and the lack of familiar cues in the environment is called _____.
Q6) People who live between cultures may be referred to as _____.
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Chapter 9: Communicating in Close Relationships
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Sample Questions
Q1) The model of relationship development that can be described as occurring in ten stair steps or a staircase) is called _____ model.
A) trajectory
B) whirlwind vs. friendship
C) turning point
D) stage
E) dialectical
Q2) Discuss three reasons why it is important to be authentic in communication within close relationships.
Q3) Describe some of the similarities and differences involved in the maintenance behaviors used by friends versus those in romantic relationships.
Q4) Which of the following is NOT a way to ensure that our communication is authentic and ethical?
A) being open to others' communication efforts
B) being open in our own communication
C) only addressing topics that will not hurt the other person
D) taking responsibility for what we say and do
E) respecting the rights of others to speak
Q5) The third most frequent relational termination strategy is _____.
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Chapter 10: Small Group Communication
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Sample Questions
Q1) Students who work in small groups perform at higher intellectual levels.
A)True
B)False
Q2) Which of the following is NOT a component of small group communication?
A) They include a small number of people.
B) They share common goals.
C) They are generally unconnected.
D) They coordinate their behavior.
Q3) Vijay is exemplifying _____ leadership theory.
A) transformational
B) servant
C) functional
D) all of the above
Q4) Effective group members should only fill roles that are of interest to them and compatible with their strengths.
A)True
B)False
Q5) Alcoholics Anonymous is a type of _____ group that meets to provide a safe space for people to achieve goals.
Page 12
Q6) _____ communication is communication that is purpose-driven.
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Chapter 11: Communicating in Organizations
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Sample Questions
Q1) In terms of reducing uncertainty, the _____ strategy involves overt questioning, indirect questioning, and questioning third parties.
Q2) employees experience workplace bullying at some point during their careers. A)True B)False
Q3) Describe the three major functions of organizations and provide at least two examples to illustrate each function.
Q4) This is an example of A) assimilation.
B) organizational identification.
C) organizational poaching.
D) empowerment.
Q5) This is an example of A) role conflict.
B) role ambiguity. C) work overload. D) all of the above.
Q6) The gap in information and understanding between supervisors and subordinates on specific issues is called the _____.
Page 13
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Chapter 12: Rhetorical Communication
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Sample Questions
Q1) The _____ rhetoric is used to argue what a society should do in the future.
A) deliberative
B) democratic
C) demonstrative
D) none of the above
Q2) The best view of a rhetorical audience includes only those people who could take appropriate action based upon a particular message.
A)True
B)False
Q3) Which of the following is NOT an important function of rhetoric in society?
A) promoting a vital democracy
B) assisting in the pursuit of justice
C) assisting people in clarifying their beliefs and actions
D) manipulating an uninformed public
Q4) Which artistic appeal was she using?
A) ethos
B) pathos
C) logos
D) mythos
Q5) Explain how social position impacts those who speak on that issue.
Page 14
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Chapter 13: Mass Media and Communication
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Sample Questions
Q1) _____ suggests that heavy TV viewers will have a distorted view of the world.
A) Agenda setting theory
B) Linear model research
C) Cultivation theory
D) Uses and gratification theory
Q2) Seeking media that confirm one's beliefs and attitudes is called A) uses and gratifications.
B) selective exposure.
C) agenda setting.
D) cultivation theory.
Q3) The Federal Communications Commission is more likely to fine a broadcaster for airing indecent programming as opposed to violent programming.
A)True
B)False
Q4) Expressing ethical concerns about media coverage is an example of A) media protest.
B) media activism.
C) media discontent.
D) media resistance.
Q5) _____ is a method that focuses on some specific aspect of a text.
Page 15
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Chapter 14: Communication and New Technologies
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Sample Questions
Q1) According to media richness theory, email is "leaner" than communicating using a webcam.
A)True
B)False
Q2) Which of the following is NOT a concern about new media for organizations?
A) giving access to social media during work hours
B) losing control of their image
C) what should be handled over CMC versus FtF
D) employees becoming too close
Q3) Which of the following is NOT a level of technocapital?
A) mental access
B) material access
C) skills access
D) usage access
E) personal access
Q4) What can college students do to bridge the digital divide? Provide two ideas and explain how they are or are not ethical response.
Q5) Some studies indicate that 25-30 percent of minors are involved in _____, an online "bad behavior."
Q6) Projecting a false identity, also called _____, is possible with CMC.
Page 16
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