Introduction to Communication Studies Final
Exam Questions
Course Introduction
Introduction to Communication Studies explores the fundamental principles, theories, and processes underpinning human communication across various contexts. This course examines how messages are created, transmitted, and interpreted in interpersonal, group, organizational, and mass communication settings. Students will gain insight into verbal and nonverbal communication, the impact of culture on communication, and the role of technology in shaping human interaction. Through analysis of real-world examples and practical exercises, learners will develop critical thinking and effective communication skills essential for academic, professional, and personal success.
Recommended Textbook
Interpersonal Communication 1st Edition by Teri Kwal Gamble
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14 Chapters
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Page 2
Chapter 1: Interpersonal Communication: A First Look
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Sample Questions
Q1) In the United States, African Americans, Hispanic Americans, Japanese Americans, Korean Americans, and the elderly are examples of what kinds of cultures?
Answer: Co-cultures
Q2) ________________ is a social creation that imposes a sense of social order by reflecting the societal characteristics associated with the biological categories of male and female.
A) Class
B) Culture
C) Race
D) Ethnicity
E) Gender
Answer: E
Q3) Once you have said something, or posted something on the Internet, no matter how hard you try, you cannot erase it; you cannot take it back.
A)True
B)False
Answer: True
Q4) This kind of culture nurtures individual initiative and achievement.
Answer: Individual orientation
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Chapter 2: The Impact of Self-Concept
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Q1) A ____________ _____________ has positive expectations and fosters positive change in us.
Answer: Positive Pygmalion
Q2) One will nurture his/her ________________ ______________ by avoiding the tendencies to call attention to him-/herself, sing his/her own praises, and develop him-/herself at the expense of the group.
Answer: Interdependent self
Q3) The extent to which individuals are willing to accept power differentials is called __________________ _________________.
A) Power distance
B) Power control
C) High priority
D) Exerting control
Answer: A
Q4) To create the "self you would like to be," you must engage in ______________ _________________, where you will exercise control over your behavior in an effort to elicit the desired reaction.
Answer: Impression management
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4
Chapter 3: Perception
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Sample Questions
Q1) The more similar our ________ _______, the more similarly we tend to perceive things.
A) Perceptual sets
B) Thoughts and actions
C) Life experiences
D) Schemata
E) Ideas
Answer: C
Q2) To avoid treating interpretations as facts, what skill should we develop?
Answer: That of perception checking
Q3) Using stereotypes as the basis for social exchange often leads to __________________.
Answer: Miscommunication
Q4) Which group of people has the highest anxiety level about aging (young people, middle-aged people, or older people)?
Answer: Young
Q5) Gender, not culture, influences the way we make sense of our experiences.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Listening
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Sample Questions
Q1) Why is it important to "maintain" attention, and not just "capture" it during a conversation? What's the difference?
Q2) While the average person hears a great deal throughout the day, she processes ________ of what is said.
Q3) This type of listening often occurs when one works to understand the content of a message.
A) Deliberative
B) Comprehensive
C) Appreciative
D) Empathic
Q4) Nonevaluative feedback occurs when we speak our mind, announcing our opinions and feelings, about the subject we are discussing.
A)True
B)False
Q5) Explain one goal of empathic listening.
Q6) One of the greatest detriments to listening is a willingness to look at a situation from another's point of view.
A)True
B)False
Page 6
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Chapter 5: Communicating with Words
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Sample Questions
Q1) What culture prefers reserve, formality, and silence and contrasts with Americans, who prefer informality, talkativeness, and assertion?
Q2) Meanings for words do not reside in their symbols; rather, they reside where?
A) On the page
B) In the minds of those who use them
C) In the inflection
Q3) We use language only to shape and express our attitudes.
A)True
B)False
Q4) Purposefully adopting a style of speaking that contrasts with the style of speaking of the person whom we desire to distance ourselves from is known as communication convergence.
A)True
B)False
Q5) Ogden and Richards create the _______________________ to help us understand why misunderstandings occur.
Q6) The language we use tends to emphasize what we deem important in our societies.
A)True
B)False
Page 7
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Chapter 6: Nonverbal Communication
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Sample Questions
Q1) We use touch, typically, for three different purposes. Which is NOT one of those typical purposes?
A) Exert power
B) Communicate attitude
C) Encourage affiliation
D) Meet therapeutic function
Q2) ___________ ___________ has done extensive research on advertisements and the messages they convey; she explores how media representations help convey gender norms for dominance and subordination.
Q3) Sometimes we are unaware of the nonverbal cues we send; as a result, we inadvertently reveal information we would rather conceal.
A)True
B)False
Q4) Nonverbal cues are able to contradict the spoken word.
A)True
B)False
Q5) People of lower status usually initiate touch.
A)True
B)False
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Chapter 7: Conversations
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Q1) A blog, short for ______________, is another way to compose our thoughts and share our ideas with others.
Q2) Far too frequently we engage in ________________ without becoming involved in the conversation.
A) Arguments
B) Monologues
C) Dialogic speaking
D) Small talk
Q3) How does a dialogue contribute to an effective conversation?
Q4) _______________ frees us to be with each other and somewhere else simultaneously.
A) Media
B) Technology
C) Squawk talk
D) Prejudiced talk
Q5) When someone interrupts or overlaps what we consider to be our turn, we may become upset or agitated or fight to maintain our turn allocation. When this occurs, we are responding using what method?
Q6) Explain three functions of a successful conversation.
Q7) List at least two results of "interrupting" someone during a conversation.
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Chapter 8: Emotions
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Sample Questions
Q1) Our moods can affect our frame of mind and how we view others and our future.
A)True
B)False
Q2) No one can make you feel an emotion that you ____________ to feel.
Q3) The expression of moderate anger when compared to little or none cuts the risk of heart attack by 20%.
A)True
B)False
Q4) Emotions are contagious.
A)True
B)False
Q5) Explain one way that cultural differences can affect the expression of emotion.
Q6) Those emotions most closely associated with ____________________, or goal attainment, are compassion, happiness, and relief.
Q7) We are more likely to do what we have seen; this is the result of viewing the ____________ models that surround us.
Q8) What generates our feelings, and how expressive we are at displaying or revealing them, is affected in part by ______________ and _____________ of culture.
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Chapter 9: Trust and Deception
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Q1) Technology makes us more accessible to our family and friends, and it makes us more accessible, essentially, to everyone.
A)True
B)False
Q2) Displaying a willingness to rely or depend on another person is known as
A) Interpersonal relationship
B) Trust
C) Compassion
D) Honesty
E) Competence
Q3) Learning to forgive yourself is as important as learning to forgive others.
A)True
B)False
Q4) Trust, which grows over time, is essential for _________________
Q5) Inappropriately relying on another person can often create as many problems as not relying on them at all.
A)True
B)False
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Chapter 10: Power and Influence
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Sample Questions
Q1) The extent to which we use any of the categories of power to control and influence others reveals our influence preferences.
A)True
B)False
Q2) _______ of students reported being harassed online.
A) 44%
B) 55%
C) 52%
D) 30%
Q3) How are minority men and women often viewed in the media?
Q4) List at least three forces that influence our attitudes.
Q5) Explain how technology can positively impact your interpersonal communication.
Q6) Which group is considered "in power" in media-men or women?
Q7) Once we share a culture, we share similar meanings.
A)True
B)False
Q8) If someone suffers from social anxiety, he/she exhibits the following:
A) Difficulty enjoying him-/herself in public
B) Holding an extended conversation
C) Dancing
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Chapter 11: Conflict
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Sample Questions
Q1) Through role reversal, in which each person imagines him- or herself as the other, the parties come to understand each other, discover creative ways to integrate their interests and concerns, and work toward a common goal.
A)True
B)False
Q2) All behavioral changes have consequences in the form of punishments or rewards.
A)True
B)False
Q3) Conflict is apt to develop because we don't like to feel compelled to do something we do not want to do. This is an example of what type of conflict-generating behavior?
A) Preemptive striking
B) Forcing
C) Blaming
D) None of the above
Q4) Which is not an expressive conflict style?
A) Nonassertive
B) Assertive
C) Aggressive
D) Nonaggressive
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Chapter 12: Relationship Dynamics
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Sample Questions
Q1) During this relationship stage, you share information looking for commonalities.
Q2) What makes Americans "results-oriented"-even in a relationship? What does that mean?
Q3) Distinguish between acquaintanceships and friendships.
Q4) In this culture, significant dating begins during college.
A) Japan
B) American
C) Saudi Arabia
D) England
Q5) Our perception of whether we are "in" or "out" is explained in which basic interpersonal need?
A) Inclusion
B) Control
C) Affection
D) Desire
Q6) When one partner restricts the amount and quality of communication in a relationship, they enter the stagnating stage.
A)True
B)False
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Q7) Name two functions of relationships and explain one in two or three sentences.
Chapter 13: Intimacy and Distance in Relationships
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Q1) Share at least two ways we can keep a relationship healthy, and explain one in detail.
Q2) When you _____________ a relational tension, you reframe it.
A) Reaffirm
B) Recalibrate
C) Integrate
D) Disorient
Q3) Weblogs are often not effective means of emotional purging and insight.
A)True
B)False
Q4) Each day ________ women die from violence committed by persons close to them.
A) 18
B) 26
C) 5
D) 4
E) 12
Q5) Relationships worth having are going to evolve and we need to respond to those changes.
A)True
B)False
Page 15
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Chapter 14: Relationships in Our Lives: Family, Work, and
Health-Related Contexts
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Sample Questions
Q1) A family's social background influences its preferred communication style and whether it is position or person oriented.
A)True
B)False
Q2) What are the benefits of looking up someone's Facebook account before hiring him or her? What are the downsides to this same action?
Q3) This principle tells us that the whole is greater than the sum of its parts.
A) Principle of communication
B) Principle of nonsummativity
C) Systems process of equifinality
D) Mutual influence
Q4) Patient visits to male providers typically last longer than those visits to female providers.
A)True
B)False
Q5) Collectivist cultures often prefer what is best for the group.
A)True
B)False
Q6) Why would ascribing to a "national work culture" be ineffective?
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