Introduction to Communication Studies Exam Solutions
Course Introduction
Introduction to Communication Studies offers students a comprehensive overview of the fundamental concepts, theories, and practices that define the field of human communication. Covering a range of topics from interpersonal and group communication to mass media and digital communication, this course examines how messages are crafted, transmitted, received, and interpreted in various contexts. Students will explore key communication models, analyze the impact of culture and technology on communication, and develop practical skills for effective speaking, listening, and critical analysis. By the end of the course, participants will have a foundational understanding of the discipline and its relevance to both personal and professional relationships.
Recommended Textbook
Looking Out Looking In 3rd Edition by
Ronald B. Adler
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1560 Verified Questions
1560 Flashcards
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Page 2
Chapter 1: A First Look at Interpersonal Communications
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154 Verified Questions
154 Flashcards
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Sample Questions
Q1) Your text argues that it is important to react in unique ways to every person we meet and to respond to each person as though they are unique.
A)True
B)False
Answer: False
Q2) Jeremy and Sasha are talking about how they have gotten along in their friendship over the past few weeks.Which term best describes what they are doing?
A) self-disclosing
B) metacommunicating
C) positive confrontation
D) relational enhancement
Answer: B
Q3) Why are integrated communicators able to express themselves in skillful ways with little effort?
A) They have had more experience.
B) their communication is a self-conscious act.
C) Effective behaviour has become an unconscious habit.
D) The skills they use are basic elements of interpersonal communication.
Answer: C
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Page 3
Chapter 2: Communication and Identity: Creating and Presenting the Self
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137 Verified Questions
137 Flashcards
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Sample Questions
Q1) Which statement best describes a person's self-concept?
A) It involves evaluations of self-worth.
B) It includes other people's opinion of you.
C) It is always changing.
D) It varies from person to person.
Answer: D
Q2) The text states,"Right from the beginning,being male or female shapes the way others communicate with us,and thus how we shape our sense of self." Which process makes the greatest contribution in creating this outcome?
A) identity management
B) reflected appraisal
C) self-imposed prophecies
D) social comparison
Answer: B
Q3) Ken doesn't like himself and he believes that others don't like them either.Ken has low self-esteem.
A)True
B)False
Answer: True
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Chapter 3: Perception: What You See Is What You Get
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159 Verified Questions
159 Flashcards
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Sample Questions
Q1) Amy and Billy are siblings and they are both very assertive children.According to the textbook,how will their parents most likely view this behaviour?
A) They see this behaviour as positive for both Amy and Billy.
B) Each parent will view the behaviour differently depending on their personal beliefs and values.
C) They will view Billy's assertiveness more favourably than Amy's.
D) They will view Amy's assertiveness more favourably than Billy's.
Answer: C
Q2) Use an example to describe the three elements in perception checking? What factors do you need to consider when using perception checking? Answer: Answers will vary.
Q3) Melanie is a police officer and has seen a lot of crime and challenging behaviour from people throughout her career.She has come to believe that people can't be trusted.This is an example of Melanie's relational role influencing her perception.
A)True
B)False
Answer: False
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Chapter 4: Emotions: Feeling, Thinking, and Communicating
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145 Verified Questions
145 Flashcards
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Sample Questions
Q1) Which of the following emotions are common primary emotions among people worldwide?
A) anger, anxiety, joy, and sadness
B) anger, joy, love, and sadness
C) anger, fear, joy, and sadness
D) anxiety, joy, love, and sadness
Q2) Which of the following best describes social convention?
A) acting in ways that are acceptable within our society
B) a social gathering
C) a group of people
D) behaviour that is socially unacceptable
Q3) Discuss how rational thinking makes effective communication more possible.Using a personal example,discuss the beliefs and self-talk you had associated with your situation and then discuss how you reappraised your irrational beliefs.
Q4) According to research,what quality do the most successful nurses demonstrate?
A) rational thinking
B) positive self-talk
C) high emotional intelligence
D) strong technical skills
Page 6
Q5) Discuss the influences on emotional expression.
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Chapter 5: Language: Barrier and Bridge
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131 Flashcards
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Sample Questions
Q1) Which of the following will you find in a low-context language culture?
A) much use of silence
B) much self-expression
C) indirect expression of opinions
D) less reliance on explicit verbal messages
Q2) Which term refers to words that have more than one dictionary definition?
A) equivocal words
B) euphemisms
C) relative words
D) semantic equivalents
Q3) "Excuse me.I have to work in the morning.Would you mind turning down the music just a little?" What form of deferential language is this?
A) an intensifier
B) a hedge
C) a hesitation
D) a polite form
Q4) Their new apartment is more comfortable than the old one.
A)inference
B)fact
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Chapter 6: Nonverbal Communication: Messages Beyond Words
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161 Verified Questions
161 Flashcards
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Sample Questions
Q1) A study revealed that the vocal frequency of a liar's voice tends to be higher than that of a truth teller.
A)True
B)False
Q2) In our culture,nodding your head up and down is a deliberate nonverbal behaviour with a very precise meaning of "yes." What term refers to this type of behaviour?
A) adaptor
B) confirmator
C) emblem
D) nonlinguistic code
Q3) What does proxemics study?
A) the way people use time
B) the way people use space
C) the way people use words to transmit messages
D) the way people use interpret ambiguous messages
Q4) Women are more vocally expressive than men.
A)True
B)False
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Chapter 7: Listening: More Than Meets the Ear
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177 Flashcards
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Sample Questions
Q1) "Don't try so hard and you'll probably do better."
A)paraphrasing
B)judging
C)supporting
D)advising
E)analyzing
Q2) Select an interpersonal situation where you had to respond to another person.Use this example to discuss how you could have responded using advising,analyzing,and judging responses.
Q3) How much of a message to we remember immediately after hearing it?
A) 10 percent
B) 25 percent
C) 50 percent
D) 75 percent
Q4) Which term refers to a style in which the receiver listens carefully to gather information to use in an attack on the speaker?
A) ambushing
B) stage-hogging
C) defensive listening
D) insensitive listening
Page 9
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Chapter 8: Communication and Relational Dynamics
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179 Verified Questions
179 Flashcards
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Sample Questions
Q1) There are no risks associated with self-disclosure.
A)True
B)False
Q2) What results from conflicting desires for interaction and independence in an interpersonal relationship?
A) cohesion-differentiation dialectic
B) connection-autonomy dialectic
C) openness-privacy dialectic
D) predictability-novelty dialectic
Q3) "I acted like a selfish jerk." This is an example of an explicit acknowledgement that the transgression was wrong.
A)True
B)False
Q4) What does the Johari Window suggest about self-disclosure in relationships?
A) Risk should be considered when self-disclosing.
B) Both breadth and depth of self-disclosure are important.
C) Self-disclosure occurs through several types of information shared.
D) One person may receive disclosure from the other that is unintentional.
Q5) Discuss the various relational transgressions and strategies for relational repair.
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Chapter 9: Improving Communication Climates
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160 Verified Questions
160 Flashcards
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Sample Questions
Q1) A person's "face" refers to the predominant facial expression they display over the course of an interpersonal interaction.
A)True
B)False
Q2) Which of the following is an account that refers only to observable phenomena?
A) interpretation statement
B) feeling statement
C) behavioural statement
D) consequence statement
Q3) The degree to which two interacting people feel valued by one another
A) communication climate
B) confirming response
C) defensiveness
D) disagreeing response
E) disconfirming response
Q4) The most damaging kind of disconfirming response is disagreeing with the other person.
A)True
B)False
Q5) Explain the types of confirming messages.Give an example for each.
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Chapter 10: Managing Interpersonal Conflicts
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Sample Questions
Q1) In the Mi'kmaq Aboriginal culture,conflict is rarely displayed.
A)True
B)False
Q2) This person almost brings what's bothering him to the surface,but never quite comes out and expresses himself.
A) mind reader
B) crisis tickler
C) guiltmaker
D) pseudoaccommodator
E) Avoider
Q3) Which statement best describes functional conflict in the workplace?
A) It avoids divisive issues.
B) It minimizes argument of issues.
C) It encourages argument of issues.
D) It focuses more on personalities than issues.
Q4) What is a possible problem with using passive aggression?
A) The in-your-face aggression damages the relationship.
B) The short-term pain may not be worth the long-term gain.
C) The object of your subtle, indirect hint may miss the point.
D) It destroys the chance of building any kind of honest relationship.
Page 12
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