Introduction to Communication Studies Exam Review

Course Introduction

Introduction to Communication Studies explores the fundamental theories, principles, and processes involved in human communication across various contexts. Students will examine how communication shapes and is shaped by culture, society, and individual relationships, gaining insight into verbal and nonverbal communication, media and technology, persuasive messaging, and communication ethics. Through lectures, discussions, and practical activities, this course provides a foundational understanding of the role communication plays in everyday life and prepares students for further study in the discipline.

Recommended Textbook

Communication in Everyday Life 1st Edition by Steve Duckm

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16 Chapters

533 Verified Questions

533 Flashcards

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Chapter 1: An Overview of Communication

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33 Verified Questions

33 Flashcards

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Sample Questions

Q1) Cultural assumptions about communication can include:

A)The rules we should follow in all communications with others

B)The exact wording we should use in all communications with others

C)The exact time limits we should follow in all communications with others

D)The specific topics we must discuss in all communications with others

Answer: A

Q2) The perspective of 'communication as transaction' is preferred by your text's authors because:

A)It accounts for the correct timing of a message

B)It accounts for the exchange of information between two or more individuals

C)It accounts for the creation of new meanings through communication

D)It accounts for the intention to send a message

Answer: C

Q3) Explain why the perspective of 'communication as action' is limited in its usefulness.

Answer: The perspective of 'communication as action' implies that communication has taken place whenever there has been an attempt to send a message. However, this perspective does not take into account whether or not the message has been successfully received or understood.

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Chapter 2: Histories and Contexts of Communication

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33 Verified Questions

33 Flashcards

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Sample Questions

Q1) The element of purpose in Burke's pentad refers to:

A)Why the act happened

B)Where the act happened

C)Who was involved

D)What happened in time

Answer: A

Q2) The idea of 'face' is something you are only concerned with for yourself and your own image.

A)True

B)False

Answer: False

Q3) In intimate relationships, we use more personal talk.

A)True

B)False

Answer: True

Q4) Explain what your text's authors mean by 'conversational hypertext.'

Answer: Conversational hypertext refers to the way that coded messages are included in relationships. These coded messages allow people in the relationship to understand layers of meaning without having to explain them overtly.

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Chapter 3: Identities, Perceptions, and Communication

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33 Verified Questions

33 Flashcards

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Sample Questions

Q1) NVC can sometimes contradict verbal communication within the same message.

A)True

B)False

Answer: True

Q2) You cannot have interactions without nonverbal communication (NVC).

A)True

B)False

Answer: True

Q3) Identify at least three of the kinds of topics that make up the study of nonverbal communication (NVC).

Answer: Nonverbal communication includes facial expression, hand movements and gestures, physical appearance, attire, physical attractiveness, timing, body movement and posture, eye contact, tone/pitch/volume of voice, touch, and smell, to name just a few.

Q4) Examples of static NVC would include:

A)Eye contact

B)Eye color

C)Pupil dilation

D)Blinking rate

Answer: B

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Chapter 4: Verbal Communication

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33 Flashcards

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Sample Questions

Q1) Using the statistic 'Four out of five families prefer Toothpaste X' to persuade buyers that they should buy Toothpaste X is typical of:

A)Appeal to relationships

B)Post hoc ergo propter hoc

C)Argument against the source

D)Appeal to people (bandwagon)

Q2) Relational listening is best characterized as the ability to:

A)Accurately paraphrase a message

B)Understand how communication affects the relationship

C)Receive sensory stimuli

D)Perceive and focus on sensory stimuli

Q3) Being told by your friends that you need to attend a big party or risk being thought of as a 'loser' is typical of:

A)Red herring

B)Alternatives

C)Composition and division

D)Post hoc ergo propter hoc

Q4) Identify the difference between hearing and listening.

Q5) Define the difference between engaged and disengaged listening.

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Chapter 5: Nonverbal Communication

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33 Verified Questions

33 Flashcards

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Sample Questions

Q1) Self-disclosure is most likely to reveal information that is:

A)Private and confidential

B)Private and controversial

C)Public and controversial

D)Public and not sensitive

Q2) Embarrassment, according to Cupach and Metts, occurs when:

A)You select the wrong identity (face)

B)You perform an identity (face) correctly

C)You perform an identity (face) incorrectly

D)You fail to perform an identity (face)

Q3) We do not indulge all of our personal impulses in performing our self because:

A)Society fails to make judgments about our actions

B)Society rarely makes judgements about our actions

C)Society judges our actions

D)Society ignores our actions

Q4) According to the Johari Window model, there are aspects of our self that are:

A)Known but then rejected by others

B)Known to others but not to us

C)Known only by authority figures

D)Known only by mentors

Page 7

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Chapter 6: Culture and Communication

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33 Verified Questions

33 Flashcards

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Sample Questions

Q1) According to the model of serial construction of meaning featured in this chapter, sharing of meaning happens when:

A)Two people have had the same experience but are not yet aware of it

B)Two people have had the same experience and have told each other about it

C)Two people have had the same experience, have told each other about it, and have similar feelings about it

D)Two people with the same experience have discussed it, have similar feelings about it, and also share other feelings and experiences

Q2) According to Duck's Relationship Filtering Model, people pay attention to cues about others in the following sequence:

A)Attitudes/personality, roles, behavior/NVC, physical appearance

B)Roles, behavior/NVC, physical appearance, attitudes/personality

C)Behavior/NVC, physical appearance, attitudes/personality,roles

D)Physical appearance, behavior/NVC, roles, attitudes/personality

Q3) Wiseman's idea of the bond/bind dilemma explains:

A)You do not need to give up anything to be in a relationship

B)You have to give up everything to be in a relationship

C)Relationships are not worth the benefits

D)Relationships require some limits on our freedom

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Page 8

Chapter 7: Listening

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28 Verified Questions

28 Flashcards

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Sample Questions

Q1) A family that values homogeneity, but also encourages interaction would be classified as what type of family?

A)protective

B)pluralistic

C)consensual

D)laissez-faire

Q2) Explain how family communication and relationships might change over time.

Q3) What is the defining characteristic of the traditional concept of family?

A)transgenerational caretaking

B)marriage

C)heterosexuality

D)blood ties

Q4) What family communication genre gives a sense of what the family is like and also how the family deals with difficult or traumatic experiences?

A)family identity

B)family secret

C)family transaction

D)family narrative

Q5) Explain the bi-directionality hypothesis.

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Chapter 8: Personal Relationships

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33 Verified Questions

33 Flashcards

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Sample Questions

Q1) Group expectations about behavior:

A)Always require mutual respect

B)Never break down individuality

C)Set norms for how members interact

D)Never involve punishment

Q2) Both Tuckman and Fisher recognize in their models of group development that:

A)Groups will generally not get into conflicts until they have had some time to meet and interact

B)Groups generally will not address conflict at all

C)Groups will begin with any conflicts they have

D)Groups will end when they run into a conflict

Q3) Any collection or assembly of people can be defined as a group, according to your text's authors.

A)True

B)False

Q4) An advisory group is distinguished from other types of groups because it:

A)Focuses on advising, comforting, raising consciousness on issues

B)Evaluates or creates new concepts or products

C)Produces a best solution for a problem

D)Builds or sustains relationships

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Chapter 9: Groups and Leaders

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38 Verified Questions

38 Flashcards

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Sample Questions

Q1) One evident norm or rule in an organization is expectation of hierarchy

A)True

B)False

Q2) During contract negotiations, television actors sometimes become too "sick" to come to work-until their salary demands are met. What form of worker resistance is this?

A)Filing a grievance with management

B)Stereotyping of others

C)Lack of respect

D)Withdrawal of effort

Q3) Which of the following is NOT a form of employee-abusive communication?

A)Bullying

B)Derogatory talk

C)Backstabbing gossip

D)Negative performance evaluation

Q4) A new leader may find it difficult to change an organization's culture because workers have longstanding relationships that changes may undermine.

A)True

B)False

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Chapter 10: Communication in the Workplace

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33 Verified Questions

33 Flashcards

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Sample Questions

Q1) Research has demonstrated that the media responsibly portrays positive body images and promotes healthy nutrition.

A)True

B)False

Q2) "Doorknob disclosures" are best defined as:

A)Private information that is shared at the door between romantic partners

B)Notes that physicians leave in the examination room for patients to read

C)Delayed medical disclosures by patients, only revealed as the physician is leaving the room

D)Disclosures by physicians about their personal life or health

Q3) According to the chapter, which of the following is NOT a key criterion that impacts privacy rules?

A)Motivation

B)Self-disclosure

C)Gender

D)Context

Q4) According to the chapter, there are 5 basic types of social support?

A)True

B)False

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Chapter 11: Technology and Media in Everyday Life

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33 Verified Questions

33 Flashcards

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Sample Questions

Q1) Individualist cultures are generally known to:

A)Emphasize the importance of one's place in the system

B)Stress group benefit

C)Emphasize acting for the common good

D)Focus on personal goals and achievements

Q2) Cultures are universally future-oriented rather than being focused on the past or present.

A)True

B)False

Q3) Context has to do with the number of words in a message.

A)True

B)False

Q4) Provide a definition of what it means to belong to a culture.

Q5) In an organizational setting, a high-context culture would emphasize:

A)Commitment to people

B)Adherence to set plans

C)Concern for others' privacy

D)Promptness

Q6) Distinguish between low-context and high-context societies.

Q7) Explain what is meant by the term 'ethnocentric bias.'

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Chapter 12: Interviewing

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33 Verified Questions

33 Flashcards

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Sample Questions

Q1) According to the 'diffusion of innovations' theory, technology adoption:

A)Does not vary - everyone adopts at the same rate

B)Does not vary - everyone chooses not to adopt at the same rate

C)Varies - some people adopt new technologies earlier than others

D)Varies - the minority of people adopt at the same time

Q2) Your authors claim that it is not fair to judge relational technologies as offering communication that is inferior to face-to-face communication because:

A)Every form of communication has some problems

B)The quality of communication in any medium depends on how it is used/practiced

C)People will get better at online communication over time

D)All of the above

Q3) Generational differences exist in the use of relational technologies.

A)True

B)False

Q4) Changes in the uses of relational technologies are often initiated by social networks. A)True

B)False

Q5) Explain Reeves and Nass's concept of the 'media equation.'

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Chapter 13: Preparing for a Presentation

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32 Verified Questions

32 Flashcards

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Sample Questions

Q1) Discuss why your authors claim that personal relationships frequently guide exposure to media.

Q2) Media audiences rarely use the media for personal and individual reasons.

A)True

B)False

Q3) Explain the basic idea of the concept of 'selective exposure.'

Q4) Identify why the early views of media as all-powerful, having an absolute/uniform influence on a mass audience, have been rejected by contemporary media scholars.

Q5) The average amount of time most people spend using media daily is reported as:

A)17 hours

B)5 hours

C)11 hours

D)No hours

Q6) Our cultural backgrounds often affect our interpretation of media texts.

A)True

B)False

Q7) Summarize the basic idea behind 'uses and gratifications' theory.

Q8) Give an example of a cultural or generational difference in the use of media.

Page 15

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Chapter 14: Developing a Presentation

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35 Verified Questions

35 Flashcards

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Sample Questions

Q1) Knowledge, trust, and appearance are the three primary dimensions of credibility.

A)True

B)False

Q2) "I like chocolate. This cake is chocolate. I like this cake," is an example of what?

A)An anchor point

B)An enthymeme

C)An attitude

D)A syllogism

Q3) "Soccer is the greatest sport in the world," is an example of:

A)An attitude

B)A belief

C)A value

D)A conjecture

Q4) Describe the elements that make foot-in-the-door and door-in-the-face sequential persuasion techniques work successfully.

Q5) Describe the two primary relationship elements of audience analysis, and how they impact the speaker's production of a speech.

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Page 16

Chapter 15: Giving Informative and Persuasive Talks

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35 Verified Questions

35 Flashcards

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Sample Questions

Q1) Aristotle argued that there are three primary features of persuasive arguments. When speakers use their credibility to persuade, they are using which feature?

A) Pathos

B) Logos

C) Ethos

D) Mythos

Q2) Aristotle argued that there are three primary features of persuasive arguments. When speakers use emotion to persuade, they are using which feature?

A) Pathos

B) Logos

C) Ethos

D) Mythos

Q3) The relationships between faculty have little impact on the history of the discipline of communication studies.

A)True

B)False

Q4) Describe three ways that printed material impacted the development of literate culture over the oral cultures that preceded it.

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Page 17

Chapter 16: Delivering a Presentation

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35 Verified Questions

35 Flashcards

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Sample Questions

Q1) __________________ questions are those that do not indicate a preferred response.

A) Neutral

B) Closed

C) Probing

D) Mirror

E) Leading

Q2) Which type of interview is always conducted with an expert in a given area providing support and advice?

A) Performance interviews

B) Helping interviews

C) Exit interviews

D) Employment interviews

Q3) Which question pattern sequence begins with broad and open questions and moves toward more closed and narrow questions?

A) Funnel sequence

B) Inverted Funnel sequence

C) Tunnel sequence

D) Tangent sequence

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