Introduction to Communication Studies
Exam Materials
Course Introduction
Introduction to Communication Studies offers a comprehensive overview of the fundamental concepts, theories, and processes that define human communication. The course explores the various forms and contexts of communication, including interpersonal, group, organizational, intercultural, and mass communication. Students will examine how messages are constructed, transmitted, received, and interpreted across different media and settings. Emphasis is placed on developing critical thinking and analytical skills to understand the role of communication in shaping individual identities, relationships, and society as a whole. Through lectures, discussions, and practical assignments, students will gain a foundational understanding that prepares them for advanced study and effective participation in diverse communication environments.
Recommended Textbook
Invitation to Human Communication 1st Edition by Cindy Griffin
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15 Chapters
150 Verified Questions
150 Flashcards
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Chapter 1: Foundations of Communication
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) ____ noise consists of traits such as shyness, which cause us to communicate less.
A)External
B)Physiological
C)Psychological
D)Real
Answer: C
Q2) Communication with other people that ranges from highly personal to the highly impersonal is called is called intrapersonal communication.
A)True
B)False
Answer: False
Q3) College students spend more time speaking than they do reading, listening or writing.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Communication, Perception, and the Self
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10 Flashcards
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Sample Questions
Q1) The perspectives from which a person views and evaluates society is called
A)identity
B)standpoint
C)looking-glass self
D)self-concept
Answer: B
Q2) The speed at which tasks are accomplished is bound by cultural influences.While many cultures value getting things done quickly, other cultures value taking time to relax and enjoy life at a slower pace.
A)True
B)False
Answer: True
Q3) Some research suggests that initial opinions, or "first impressions," are formed within as little as three seconds of meeting someone.
A)True
B)False
Answer: True
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Chapter 3: Nonverbal Communication
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Sample Questions
Q1) What is the correct order using touch in the least intimate to the most intimate relationships?
A)social/polite, friendship/warmth, functional/professional, love/intimacy, sexual arousal
B)friendship/warmth, social/polite, functional/professional, love/intimacy, sexual arousal
C)friendship/warmth, social/polite, love/intimacy, functional/professional, sexual arousal
D)functional/professional, social/polite, friendship/warmth, love/intimacy, sexual arousal
Answer: D
Q2) There are real differences in the way men and women perform and interpret nonverbal communication.
A)True
B)False
Answer: True
Q3) Technology does not influence our ability to understand nonverbal codes.
A)True
B)False
Answer: False
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Chapter 4: Communication
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Sample Questions
Q1) Dana often shares personal information about herself, asks questions about others' well-being, and invites others to participate during conversations.This is known as report talk.
A)True
B)False
Q2) The rules that govern word order are called __________.
A)language
B)phonology
C)syntax
D)semantics
Q3) Approximately __________ of professional employees work in virtual teams.
A)20 percent
B)40 percent
C)60 percent
D)80 percent
Q4) Men interrupt conversations more often than women.
A)True
B)False
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Chapter 5: Language
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10 Flashcards
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Sample Questions
Q1) There are times when listeners have difficulty listening to a message because of speaker interference.
A)True
B)False
Q2) What type of listening occurs we pay attention to the content or literal meaning of the message without attending to the relationship level of the meaning?
A)defensive listening
B)insulated listening
C)insensitive listening
D)ambushing
Q3) This type of interference occurs when people make the conversation about themselves instead of showing interest in the person who is talking.
A)stage hogging
B)defensive listening
C)insensitive listening
D)ambushing
Q4) Listening and hearing are not the same thing.
A)True
B)False
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Chapter 6: Interpersonal Communication
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Sample Questions
Q1) Mark Knapp describes five phases that relationships go through when they begin to deteriorate.Which is the correct order for the process of relationship deterioration?
A)stagnating, differentiating, circumscribing, terminating, avoiding B)differentiating, circumscribing, stagnating, avoiding, and terminating C)circumscribing, differentiating, stagnating, avoiding, terminating D)differentiating, stagnating, circumscribing, avoiding, terminating
Q2) Mark Knapp created one of the more popular models for explaining how relationships develop and deteriorate.Knapp's model uses a __________ metaphor to illustrate the process of relationship development and dissolution.
A)tree
B)window
C)bridge
D)staircase
Q3) When we post a message on our blog that is not immediately read, or when we send a text to a cell phone that is turned off we are sending asynchronous messages.
A)True
B)False
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Chapter 7: Improving Interpersonal Communication and Relationships
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Sample Questions
Q1) Recent research suggests that long-distance relationships eventually result in a deterioration of that relationship.
A)True
B)False
Q2) How we choose to respond to conflict does not depend on our family of origin.
A)True
B)False
Q3) Gender roles, or the social expectations for how males and females should behave, have also been linked to conflict styles.
A)True
B)False
Q4) When each party in a conflict situation is willing to give up part of its desired goal, a
__________ style of conflict resolution was used.
A)win-win
B)win-lose
C)lose-lose
D)compromise
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Chapter 8: Communication in Groups
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Sample Questions
Q1) Small groups usually consist of a minimum of __________ and a maximum of __________ people.
A)two; twenty
B)three; fifteen
C)five; twenty
D)There is no maximum number for a small group.
Q2) Informal roles usually are not talked about directly and include a variety of task, relational, and dysfunctional roles.
A)True
B)False
Q3) People draw from five foundations or sources of power when they interact with others.What type of power exists when someone has the ability to punish those who do not meet demands or follow the rules set by the group?
A)legitimate power
B)reward power
C)coercive power
D)referent power
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Chapter 9: Leadership and Improving Communication in Groups and Teams
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Sample Questions
Q1) A(n) __________ leader can be defined as one who exhibits leadership that creates significant change in the life of people and organizations.
A)authoritarian
B)laissez-faire
C)transformative
D)democratic
Q2) Workplace democracy and deliberation rely on __________.
A)shared values among the members of a group
B)organizational structures that support cooperation and encourage individual participation
C)fostering the development of individual talents and resources, as well as making appropriate use of those talents and resources
D)A, B, and C are correct
Q3) Research reports that bullying is present in almost __________ percent of workplaces.
A)10
B)25
C)35
D)50
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Chapter 10: Developing Your Speech Topic and Purpose
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Sample Questions
Q1) A(n) __________ is a person's idea of what is good, worthy, or important.
A)attitude
B)belief
C)value
D)standpoint
Q2) The statement, "Walk for the Cure is an important community event" is a well-written specific purpose statement.
A)True
B)False
Q3) When you brainstorm using __________, you write down an idea in the center of a piece of paper, draw four or five lines extending from it, and write down other ideas that relate to your first idea.
A)clustering
B)categories
C)free association
D)technology
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Chapter 11: Gathering and Developing Supporting Materials
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Sample Questions
Q1) Guilt is a primary emotion.
A)True
B)False
Q2) __________ is an argument in which a speaker introduces irrelevant information into an argument to distract an audience from the real issue.
A)Slippery slope
B)Ad hominem
C)Bandwagon
D)Red herring
Q3) Speakers sometimes also provide their own testimony-their own words and experiences as sources of evidence.
A)True
B)False
Q4) __________ are the opinions or observations of others.
A)Examples
B)Narratives
C)Testimonies
D)Definitions
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Chapter 12: Delivering Your Speech
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Sample Questions
Q1) Which method of delivery is not planned or prepared in advance?
A)extemporaneous
B)memorized
C)manuscript
D)impromptu
Q2) This refers to how correctly a word is said.For example, saying the word nuclear as "nu-cle-ar" (correct) rather than "nu-cu-lar" (incorrect) demonstrates __________.
A)pronunciation
B)articulation
C)dialect
D)vocal variety
Q3) Speakers should not establish the expectations or format of the question-and-answer session; instead, they should allow the audience to determine the format.
A)True
B)False
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Chapter 13: Informative Speaking
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Sample Questions
Q1) What type of organizational pattern organizes main points to illustrate how a topic has developed over time or what sequential steps an audience must take to complete a task?
A)spatial
B)chronological
C)topical
D)causal
Q2) Speeches about objects are about anything that is tangible-that is, can be perceived by the senses.
A)True
B)False
Q3) Which of the following is not a tip to help speakers give effective informative speeches?
A)Bring your topic to life.
B)Tailor your information to your audience.
C)Use language that is clearly biased.
D)A, B, and C are all tips for giving effective informative speeches
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Chapter 14: Persuasive Speaking
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Sample Questions
Q1) Which of the following is the correct order for using Monroe's Motivated Sequence?
A)gain attention, demonstrate a need, visual beneficial results, satisfy that need, call for action
B)gain attention, call for action, demonstrate a need, satisfy that need, visual beneficial results
C)gain attention, demonstrate a need, satisfy that need, visual beneficial results, call for action
D)call for action, gain attention, demonstrate a need, satisfy that need, visual beneficial results
Q2) When we speak to persuade, we ask an audience to think as we do about a topic, to adopt our position, or to support our actions and beliefs.
A)True
B)False
Q3) A(n) __________ illustrates direction or motion.
A)organization chart
B)flow chart
C)ultrasound
D)graph
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16
Chapter 15: Invitational Speaking
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Sample Questions
Q1) Visual aids can help explain material and thus enhance the clarity of the information.
A)True
B)False
Q2) Phrases such as "This is the right view because," "This solution is the best option because," and "Because of my experience, I know there is only one solution," are examples of using invitational language to communicate to your listeners that you value them and only are trying to explain your view and not impose it on others.
A)True
B)False
Q3) Which pattern of organization allows the speaker to systematically address the many sides and positions of an issue before opening up the speech for dialogue with the audience?
A)multiple-perspectives
B)spatial
C)chronological
D)topical
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