Introduction to Communication Studies Exam Review
Course Introduction
Introduction to Communication Studies explores the fundamental principles, theories, and processes involved in human communication. This course examines interpersonal, group, organizational, and mass communication, offering students a broad understanding of how information is created, transmitted, received, and interpreted in various contexts. Emphasizing both verbal and nonverbal communication, the course also addresses the impact of culture, technology, and media on communication practices. Through lectures, discussions, and practical assignments, students will develop analytical and critical thinking skills essential for effective communication in personal, academic, and professional settings.
Recommended Textbook
Interpersonal Communication Relating to Others 8th Edition by Steven A. Beebe
Available Study Resources on Quizplus
12 Chapters
601 Verified Questions
601 Flashcards
Source URL: https://quizplus.com/study-set/301
Page 2
Chapter 1: Introduction to Interpersonal Communication
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4985
Sample Questions
Q1) Communication as ________ is the oldest and most simplistic of the models of human communication.
A)action
B)interaction
C)transaction
D)contraction
Answer: A
Q2) What makes interpersonal communication inescapable?
Answer: Unless you live in isolation, you communicate interpersonally every day.Listening to your roommate, talking to a teacher, texting a friend, and talking to your parents or your spouse in person or via Skype are all examples of interpersonal communication.People always interpret what you say or do as a message, whether they are correct or not.So, as long as people are in contact with other people, communication will take place.
Q3) Mediated communication is a new, recent form of communication.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: Interpersonal Communication and Self
Available Study Resources on Quizplus for this Chatper
51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/4986
Sample Questions
Q1) Explain politeness theory and provide three examples of how you might express it through your own interpersonal communication.
Answer: The politeness theory suggests that people have positive perceptions of others who treat them politely and respectfully.Offering compliments, behaving respectfully, and showing concern for others are three examples of how politeness projects a positive face.
Q2) A role that is considered both masculine and feminine is called a(n)________ role.
A)disparate
B)disjunctive
C)ambivalent
D)androgynous
Answer: D
Q3) Assertiveness is the tendency to accomplish a task by making requests, asking for information, and generally looking out for one's own rights and best interests.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Introduction to Interpersonal Communication
Available Study Resources on Quizplus for this Chatper
51 Verified Questions
51 Flashcards
Source URL: https://quizplus.com/quiz/4987
Sample Questions
Q1) Imposing consistency is an effective tactic for improving your perception skills.
A)True
B)False
Answer: False
Q2) Explain the difference between direct perception checking and indirect perception checking, and give an example of each.
Answer: Indirect perception checking involves seeking additional information through passive perception, such as observing and listening, either to confirm or to refute your interpretations.For example, if you suspect someone is angry at you but is not admitting it, you could look for more cues in his or her tone of voice, eye contact, and body movements to confirm your suspicion.
Direct perception checking involves asking straight out whether your interpretation of what you perceive is correct.For example, if your friend's voice sounds weary and her posture is sagging, you may assume that she is depressed or sad.If you ask, "I get the feeling from your tone of voice and the way you're acting that you are down and depressed; what's wrong?" Your friend can either provide another interpretation or expand on your interpretation.
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4988
Sample Questions
Q1) Which of the following cultures values an equal, or decentralized, distribution of power?
A)Israel
B)Russia
C)France
D)China
Q2) Communication researcher Milton Bennett calls the ultimate other-oriented principle the "Platinum Rule," which states:
A)Do to others as you would have them do to you.
B)Do to others as they themselves would like to be treated.
C)Do to others the best you can do.
D)Do to others as you believe they would prefer.
Q3) People who interact with one another over time tend to communicate in similar ways; they develop similar speech patterns and use similar expressions.
A)True
B)False
Q4) What are the differences between sex and gender?
Q5) Define the contact hypothesis and provide an example to illustrate the hypothesis.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Listening and Responding Skills
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4989
Sample Questions
Q1) You are sitting in Professor Rashad's class listening to a lecture, when you hear the student behind you talking to her friend about the party to be held at Jake's this Friday.As you sit there taking in details about the party, you are drawn back to Professor Rashad when you hear, "And that is what will be on the test Friday." Which stage of the listening process is reflected at the point where you return to hearing what the professor is saying?
A)selecting
B)attending
C)understanding
D)remembering
Q2) Maria is trying to talk to Miguel about her day.She begins to realize that Miguel is tired and distracted.He has spent a long day at work and is now trying to balance the checkbook.He is also worrying about a test he has coming up soon.He just isn't ready to listen.Of which barrier to effective listening has Maria just become aware?
A)information overload
B)information rate
C)external noise
D)personal agenda
Q3) What is the difference between hearing and listening?
To view all questions and flashcards with answers, click on the resource link above.
Page 7
Chapter 6: Verbal Communication Skills
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4990
Sample Questions
Q1) Explain symbolic interaction theory and its relevance to the study of interpersonal communication.
Q2) During the late sixties and early seventies, you would see bumper stickers that said, "America: Love It or Leave It!" This sentiment expresses the language barrier of A)polarization.
B)bypassing.
C)static evaluation.
D)fact-inference confusion.
Q3) When Cecilia is listening to her partner, she occasionally interjects, "Oh, I see" or "uh-huh" during the interaction, Cecilia is using backchannel talk.
A)True
B)False
Q4) According to the model developed by Ogden and Richards, what are the things represented by symbols called?
A)thoughts
B)referents
C)words
D)vocalizations
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Nonverbal Communication Skills
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4991
Sample Questions
Q1) What are nonverbal cues that communicate liking and engender feelings of pleasure called?
A)immediacy cues
B)arousal cues
C)dominance cues
D)friendship cues
Q2) Which function is involved when our eye contact reveals our emotions to others?
A)cognitive
B)monitoring
C)regulatory
D)expressive
Q3) Nonverbal cues are "leaked," or unintentionally communicated, by most people when interacting with others.
A)True
B)False
Q4) Research suggests that women have greater variety in their emotional expressions and spend more time smiling than men.
A)True
B)False
Q5) Identify and explain two of the four stages of quasi-courtship behavior.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Conflict Management Skills
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4992
Sample Questions
Q1) Doug and Carla have been friends for about a year and generally get along well.Over time, however, Doug starts to become annoyed with Carla's habit of being late so often.A while after he realizes how much it really bothers him, Doug tells Carla that he was really frustrated when Carla showed up late to go to a movie they agreed to see together, and they missed it.Doug sees the lateness as a lack of respect for him and his time.Carla is defensive at first and argues with Doug that she is a busy person with a lot of stress and responsibility in her life and that Doug just needs to "chill out." As the conversation progresses, Carla agrees to call Doug in advance from now on if she's going to be late and to try to avoid making appointments with Doug when she is not likely to show up or be on time.The next few times they get together, Carla is on time.In fact, Doug and Carla make a joke about it.Using the details of the story, identify the stages of the conflict process that Carla and Doug went through.
Q2) Evidence suggests that husbands are more likely to avoid confrontation as a way of managing conflict with their wives.
A)True
B)False
Q3) Name, describe, and give an example of each of the three types of interpersonal conflict.
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Understanding Interpersonal Relationships
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4993
Sample Questions
Q1) Helen and Martin, in a relationship for some time, seem to be leading more separate lives and spending less time as a couple these days.They limit their interactions and don't see each other as a best friend or relational partner.They also have begun to divide their property in terms of what belongs to each of them rather than what is collectively theirs, and they speak in terms of "you" and "me" rather than "we" and "us." The two are most likely engaged in which stage of relational de-escalation?
A)separation
B)stagnation
C)deintensification
D)individualization
Q2) Predicted outcome value theory claims that people are most attracted to
A)relationships that potentially have greater rewards than costs.
B)relationships they believe are most likely to increase their self-concept.
C)people who they predict will like them.
D)relationships where intimacy is most likely.
Q3) We tend to like people who like us.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
11
Chapter 10: Managing Relationship Challenges
Available Study Resources on Quizplus for this Chatper
49 Verified Questions
49 Flashcards
Source URL: https://quizplus.com/quiz/4994
Sample Questions
Q1) Bald-faced lies involve embellishing the facts.
A)True
B)False
Q2) When Albert calls his housemate Mark a slob, Mark responds with, "Right! Why don't you take a closer look at your room?" Mark's reaction is best characterized as a(n)________ response.
A)invulnerable
B)acquiescent
C)active verbal
D)vulnerable
Q3) What are two general categories and five specific reasons that people are deceptive?
Q4) Ellie wants to break up with Kevin, but doesn't have the heart to tell him, so she starts criticizing things about him, like how sloppy and lazy he is and how his friends annoy her.Ellie secretly, and even somewhat unconsciously, hopes that Kevin will take the hint and ask Ellie to break up with him.Ellie's approach to ending this relationship is an example of the indirect strategy of cost escalation.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Interpersonal Relationships: Friendship and Romance
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4995
Sample Questions
Q1) Desiree and Jorg have been dating for several months.One night while watching TV, Desiree turns to Jorg and says, "Jorg, we've been dating for a while now.I'm wondering if we have a future together." Jorg responds, "I certainly hope so.I've been wondering myself if we might want to make our relationship more formal." Desiree says, "What did you have in mind?" Jorg says, "Well, since you are a freshman and I know how important your education is to your parents, I don't think an engagement is right just now.But I would like us to commit to dating each other exclusively." Desiree says, "That was kind of my thinking, too." What strategy for escalating or maintaining a relationship are they employing?
A)expressing emotions
B)social decentering and adapting
C)engaging in relationship talk
D)seeking compliance
Q2) Molly uses nonverbal cues, such as smiling and leaning toward Brutus whenever she sees him.She also uses verbal cues, such as saying his name, asking how he is doing, and so on.Molly is employing affinity-seeking strategies.
A)True
B)False
Q3) Describe the five sometimes overlapping stages of childhood friendships.
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Interpersonal Relationships: Family and Workplace
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/4996
Sample Questions
Q1) Most employers try to discourage grapevine communication because it gets in the way of productivity.
A)True
B)False
Q2) Everything in the circumplex model of family interaction is influenced by A)communication.
B)adaptability.
C)cohesion.
D)values.
Q3) Regardless of the current status of your family, you have only one family of origin.
A)True
B)False
Q4) Heidi and Gunther live with their biological parents.What type of family is this?
A)natural family
B)blended family
C)extended family
D)single-parent family
Q5) Explain leader-member exchange (LMX)theory.
Page 14
To view all questions and flashcards with answers, click on the resource link above.