Introduction to Communication Exam Review
Course Introduction
Introduction to Communication explores the fundamental principles, theories, and processes that underlie human communication across various contexts. Students will examine verbal and nonverbal communication, the role of perception, listening skills, interpersonal dynamics, group communication, and public speaking. The course emphasizes the development of effective communication strategies, critical thinking, and the ethical implications of communication in both personal and professional settings, preparing students to interact confidently and competently in diverse environments.
Recommended Textbook
Communication Principles for a Lifetime 5th Edition by Steven A. Beebe
Available Study Resources on Quizplus
15 Chapters
1337 Verified Questions
1337 Flashcards
Source URL: https://quizplus.com/study-set/3978 Page 2
Chapter 1: Foundations of Human Communication
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/79903
Sample Questions
Q1) Thoughts,worries,and feelings that distract us from the communication process are called _____.
Answer: psychological noise
Q2) A followable prescription that indicates what behavior is obligated,expected,preferred,or prohibited in a specific situation is a _____.
Answer: rule
Q3) The study of communication is important because of which of the following?
A) We can become more employable
B) We can improve our interpersonal relationships
C) We can improve our health
D) All of the above are reasons to study communication
Answer: D
Q4) The aspect of communication that focuses on HOW something is communicated,and refers to emotions,attitudes,and power,is describing the _____.
A) content of the message
B) context of the message
C) interaction dimension
D) relationship dimension
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Self Awareness and Communication
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/79904
Sample Questions
Q1) _____ are components of self-concept that are expressed in terms of good or bad.
Answer: Values
Q2) Maria does not feel confident with her academic abilities in Calculus class;however,she feels at ease with her abilities in her drawing class.This example illustrates which of the following?
A) Self
B) Self-concept
C) Self-image
D) Self-fulfilling prophecy
Answer: C
Q3) According to Layder,the self is a focal point of action and control.
A)True
B)False
Answer: True
Q4) According to William James' model of the self,the _____ self is the part of yourself that is defined through the process of your introspections about your values and moral standards.
Answer: spiritual
Q5) Your _____ identity is one you personally assign to yourself and act out.
Answer: avowed
4
To view all questions and flashcards with answers, click on the resource link above.
Chapter 3: Understanding Verbal Messages
Available Study Resources on Quizplus for this Chatper
86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/79905
Sample Questions
Q1) Maddie told Hattie during their discussion on spirituality that Hattie just didn't "get it" which made Hattie feel disrespected and she became a bit hostile.This is an example of A) polarization
B) code switching
C) empathy
D) trigger words
Answer: D
Q2) In the textbook,an example of the use,then disappearance,of a weight-loss product based on its name is an example of which of the five attributes of words?
A) The Power to Create and Label Experience.
B) The Power to Affect Thoughts and Actions.
C) The Power to Shape and Reflect Culture.
D) Power to make or break and relationships
Answer: B
Q3) The context of the communication is NOT important in determining the meaning. A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above.
5
Chapter 4: Understanding Nonverbal Messages
Available Study Resources on Quizplus for this Chatper
95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/79906
Sample Questions
Q1) Marcela started working for a new company.At her previous work place,people were formal and distant in their communication.Therefore,Marcela was surprised to find that her new boss,whom Marcela thought to be a competent individual,often pulled up a chair close to her desk when she was explaining company procedures.Although this violated Marcela's idea of how people communicate in the workplace,it did not seem to bother her and in fact she began to use a closer distance when communicating with her boss.Explain what Marcela experienced using Burgoon's expectancy violations model.
Q2) Which of the following statements accurately expresses the differences between verbal and nonverbal behavior?
A) Verbal behavior is continuous;nonverbal is discrete.
B) Verbal behavior is less ambiguous;nonverbal is more ambiguous.
C) Verbal behavior is efficient at communicating emotions;nonverbal is not efficient at communicating emotions.
D) Nonverbal behavior has similar grammar and patterns to verbal communication.
Q3) Sharon pointed to the Student Union as she was explaining to Tim where it was.Sharon was pointing to regulate the conversation.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
6
Chapter 5: Listening and Responding
Available Study Resources on Quizplus for this Chatper
96 Verified Questions
96 Flashcards
Source URL: https://quizplus.com/quiz/79907
Sample Questions
Q1) Ben is afraid that he will misunderstand what others say to him.He experiences
Q2) David sees Joe and says,"Hey,Joe.I just don't know what to do.I've got a term paper in Johnson's class,a group project in marketing,my boss wants me to work overtime this week,and now Mary is after me to go visit her parents over the weekend." Which of the following would be an appropriate paraphrase of content to David's statement?
A) Well,obviously,you've got to decide on your priorities.
B) So,what are you going to do?
C) Mary wants you to meet her parents?
D) You sound like you have a lot of demands on your time,Dave.
Q3) In regard to the barrier of information processing rates,your book suggests that you
A) use the extra time in listening to summarize points the speaker has made
B) use the extra time in listening to form counter-arguments against the speaker
C) compensate for fast talkers by taking notes and asking questions
D) train yourself to listen more efficiently by selecting about one-seventh of the information that is given
Q4) Listening in order to connect with the other person's emotions is called listening to
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Adapting to Others: Diversity and Communication
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/79908
Sample Questions
Q1) _____ is the cognitive process in which we take into account another person's thoughts,values,background,and perspectives.
Q2) Which of the following cultures would be considered a low-context culture?
A) United States
B) Japan
C) Mexico
D) Iraq
Q3) Social decentering is an emotional process.
A)True
B)False
Q4) A culture that values personal accomplishment would be known as a(n)_____ culture.
Q5) An expressive orientation emphasizes _____.
A) fostering harmonious relationships
B) personal success at all costs
C) individuality
D) getting the task accomplished
To view all questions and flashcards with answers, click on the resource link above. Page 8
Q6) Cultures that value having power in the hands of a smaller number of people accept an approach to power known as _____.
Chapter 7: Understanding Interpersonal Communication
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/79909
Sample Questions
Q1) Affection is the need to include others in our activities or to be included in theirs.
A)True
B)False
Q2) According to your book,relationships that are most likely to last are established between people who are _____.
A) similar in dispositions and preferences
B) dissimilar in dispositions and preferences
C) attracted because they're different
D) complementary to us
Q3) A relationship that is sought out and intentionally developed is a relationship of _____.
Q4) According to your book,the normative amount of emotional expression shown by Americans is _____.
A) more than most other cultures
B) less than most other cultures
C) about the same as most other cultures
D) behavior falls in the middle of most other cultures
Q5) According to the textbook,_____ are "social lubricants."
Q6) Explain impersonal communication and provide an example.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Enhancing Relationships
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/79910
Sample Questions
Q1) Research has found that most adults tend to have on average _____ best friends.
A) 10 to 20
B) 4 to 6
C) 1 to 2
D) 3 to 4
Q2) Relational dialectics are also known as the dialectical perspective.
A)True
B)False
Q3) Explain how a "friends with benefits" relationship differs from a "hookup."
Q4) Lara has just started a new job and is feeling somewhat anxious.She can reduce her uncertainty by which passive method?
A) Perception checking with her colleagues
B) Observing her surroundings and how people interact on the job
C) Asking her coworkers for information
D) Asking her supervisor for information
Q5) If both people in a relationship attempt to assume control of that relationship,it would be considered a symmetrical relationship.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 10
Chapter 9: Understanding Group and Team Performance
Available Study Resources on Quizplus for this Chatper
92 Verified Questions
92 Flashcards
Source URL: https://quizplus.com/quiz/79911
Sample Questions
Q1) Gretchen decides to join a study group.She attends the group for the first time and arrives about 10 minutes early for the meeting.She is surprised to see that no other group members have arrived.In fact,no one showed up until ten minutes past the posted start time.Gretchen realizes that arriving late is deemed appropriate behavior by the group.This would be an example of a group _____.
A) norm
B) role
C) status
D) power
Q2) The phase in which the group begins to solidify a common point of view is the emergence phase.
A)True
B)False
Q3) The degree of attraction that members of a group feel toward one another and the group is _____.
Q4) Briefly explain what communication interaction patterns are,and give examples of two types discussed in your book.
Q5) What are task roles?
Q6) What are individual roles?
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Enhancing Group and Team Performance
Available Study Resources on Quizplus for this Chatper
91 Verified Questions
91 Flashcards
Source URL: https://quizplus.com/quiz/79912
Sample Questions
Q1) Alfredo was leading a group recently in which most of the group members agreed with one of the major decisions,but that decision was not unanimously supported.There was,however,enough agreement in the end that the decision was supported by all members.This is an example of a(n)_____.
A) full agreement
B) groupthink
C) brainstorming
D) consensus
Q2) Marianna said,"Suzie,you've done some research on honors programs in other departments.What have you found out that might work in our department?" By saying this,Marianna was using her _____ skills.
A) transformational leadership
B) brainstorming
C) gatekeeping
D) problem-solving
Q3) Explain surface-level and deep-level diversity.
Q4) Discuss when a situational leader might employ a democratic style.
Q5) What are three (of four)advantages mentioned in your book for working in groups?
Q6) Thinkers who consider the process of how problems are solved are known as _____.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Developing Your Presentation
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/79913
Sample Questions
Q1) Libraries' collections of books are known as which of the following?
A) Booleans
B) Stacks
C) Periodicals
D) Periodical index
Q2) List and explain the six criteria for evaluating a Web source.
Q3) "At the end of my speech,the audience will know more about television." Explain what is wrong with this specific purpose,and the steps one should take to write a more appropriate purpose.Rewrite the specific purpose correctly.
Q4) Most public speakers become progressively more comfortable when they speak.
A)True
B)False
Q5) _____ is/are numeral data that can express the significance or magnitude of a situation.
Q6) For the following main points,write a specific purpose statement,a central idea,and give examples of three types of appropriate supporting material for the topic.
I.Low-carbohydrate diets are not well balanced. II.Low-carbohydrate diets have not been proven to be effective. III.Low-carbohydrate diets have been proven to be unsafe.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Organizing and Outlining Your Presentation
Available Study Resources on Quizplus for this Chatper
86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/79914
Sample Questions
Q1) Phrases like "In addition," "In other words," and "In summary" are examples of verbal transitions.
A)True
B)False
Q2) You have gained your audience's attention,introduced your speech topic,previewed your main points,and given your audience a reason to listen to your speech.Next you transition into your first point.What have you left out of this speech introduction?
A) Nothing;you have included all of the necessary elements of an effective introduction.
B) You have overlooked the preview statement.
C) You have not established your credibility
D) You have not included your specific purpose.
Q3) A way for the speaker to signal to the audience that he/she is moving from one idea to another is by using a(n)_____.
A) transition
B) preview
C) initial preview
D) summary
Q4) Briefly define the cause-effect organizational pattern.
To view all questions and flashcards with answers, click on the resource link above.
Page 14
Chapter 13: Delivering Your Presentation
Available Study Resources on Quizplus for this Chatper
91 Verified Questions
91 Flashcards
Source URL: https://quizplus.com/quiz/79915
Sample Questions
Q1) A bar graph is an effective way to represent how a set of data is divided proportionately.
A)True
B)False
Q2) Brittany asked you to listen to her rehearse her speech and you noticed that she said jeet when she meant to say did you eat and gonna when she meant to say going to.In what area of vocal delivery does Brittany need to improve and what advice might you provide?
Q3) During a recent meeting,Ben's boss turned to him and without warning,asked him to provide the group with the final figures from the company's most recent profit and loss statement.This is an example of manuscript speaking.
A)True
B)False
Q4) What does your book recommend regarding vocal rate?
A) Maintain a constant,steady rate throughout you presentation.
B) Speak at a rate of 200 to 250 words per minute.
C) Vary your rate to add interest and emphasize key ideas.
D) Speaking slowly is preferable to speaking too fast.
Q5) Briefly explain antithesis and provide an example.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Speaking to Inform
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/79916
Sample Questions
Q1) With regard to presenting information it is important to remember which of the following?
A) Presenting information means that communication has occurred.
B) Presenting information does not mean that communication has occurred.
C) Presenting information means that it is up to the audience to learn what is presented.
D) All of the above
Q2) David is informing his audience about his the many opportunities for hiking,sightseeing and photography at the Grand Canyon.His speech is about which of the following?
A) An object
B) A procedure
C) A person
D) An event
Q3) According to your book,most presentations about procedures begin with the word "what."
A)True
B)False
Q4) Discuss the use of an electronic thesaurus.
Q5) A speech about a(n)_____ is one about a particular occurrence.
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Speaking to Persuade
Available Study Resources on Quizplus for this Chatper
87 Verified Questions
87 Flashcards
Source URL: https://quizplus.com/quiz/79917
Sample Questions
Q1) In your speech to a group of high school students,you explain how you have seen people do stupid things at parties as a result of drinking,you've seen how drunken people put themselves at risk,and you've heard of people's reputations being ruined because of alcohol-related incidents.Because of what you've seen,you want to urge your listeners to avoid drinking in social situations so they will not suffer the consequences similar to those you discussed.What form of reasoning have you used in this speech?
A) Deductive
B) Inductive
C) Causal
D) Syllogistic
Q2) Charisma is a form of_____.
A) competence
B) dynamism
C) trustworthiness
D) pathos
Q3) _____ is the factor in a person's credibility that refers to his or her being perceived as sincere and honest.
Q4) Briefly explain three of the four strategies for using fear appeals effectively in a speech.
To view all questions and flashcards with answers, click on the resource link above. Page 17