Introduction to Communication Exam Questions
Course Introduction
Introduction to Communication explores the fundamental principles, theories, and practices of human communication in personal, social, and professional contexts. Students will examine verbal and nonverbal communication processes, understand barriers to effective communication, and develop skills in listening, message creation, and interpretation. The course introduces key models and perspectives in communication studies, encourages critical analysis of media and cultural influences, and provides practical opportunities for improving interpersonal, group, and public communication abilities.
Recommended Textbook
Communication Principles for a Lifetime 5th Edition by Steven A. Beebe
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15 Chapters
1337 Verified Questions
1337 Flashcards
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Chapter 1: Foundations of Human Communication
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) Frank and Jesse are involved in a team project at work.During a break from the team meeting,Frank and Jesse move to the hallway and discuss what it is the two of them wish to bring up in the next session.This conversation between Frank and Jesse would be considered what?
A) Small group communication
B) A presentation
C) Mediated communication
D) Egocentric communication
E) A dyad
Answer: E
Q2) Which of the following statements is accurate concerning listening?
A) Psychological noise helps make effective listening possible.
B) Listening is primarily a passive task.
C) Listening is the easiest communication skill to develop.
D) Effective listeners are other-oriented.
Answer: D
Q3) You spend more time listening than performing any other communication activity.
A)True
B)False
Answer: True
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Chapter 2: Self Awareness and Communication
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) A method for reducing anxiety or boosting your sense of self-esteem by mentally imagining you are performing a particular task in a certain way is _____.
Answer: visualization
Q2) Lakesha received a lower grade than she expected on her first history paper.At first she was upset but then she realized that the paper was only 10% of her total grade for that class.Which method did she use in enhancing her self-esteem?
A) Visualization
B) Reframing
C) Self-fulfilling prophecy
D) Social comparison
Answer: B
Q3) The interpretation stage of perception involves superimposing structure and consistency on what we observe.
A)True
B)False
Answer: False
Q4) An evaluation of one's worth or value that can fluctuate is known as _____.
Answer: self-esteem
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Chapter 3: Understanding Verbal Messages
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86 Verified Questions
86 Flashcards
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Sample Questions
Q1) The rules and standards that structure language are called_____.
A) symbols
B) syntax
C) grammar
D) all of these
Answer: C
Q2) "She never misses a day of church.She's a real holy roller." This statement illustrates _____.
A) polarization
B) bypassing
C) allness
D) trigger words
Answer: C
Q3) The _____ meaning is the level that conveys feelings,and is personal and subjective rather than literal.
Answer: connotative
Q4) One person describes arriving "early" as 15 minutes before class and another describes "early" as 5 minutes before class.The discrepancy in the understanding of the word "early" is known as _____.
Answer: bypassing
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Chapter 4: Understanding Nonverbal Messages
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) We say that nonverbal communication is _____,because our actions may have more than one interpretation,and because the exact meaning of a nonverbal message may only be known by the person displaying it.
Q2) Nonverbal messages that reinforce a verbal message serve to _____ that message.
A) repeat
B) accent
C) substitute
D) regulate
Q3) Our personal guidelines and standards for appropriate touch are our _____.
A) haptic guidelines
B) back channel cues
C) territory
D) touch ethic
Q4) Using one's voice to add intensity to a particular word is an example of using a nonverbal accent cue.
A)True
B)False
Q5) _____ are nonverbal,nervous behaviors that respond to a need,such as tapping one's pen and scratching one's arm.
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Chapter 5: Listening and Responding
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Sample Questions
Q1) Briefly explain meta-messages and provide an example of one.
Q2) Timothy was watching a news program on the television when Emily entered the room and announced that dinner was ready.Timothy continued to watch the program,saying nothing to Emily.In this case,Timothy failed to_____.
A) respond
B) recall
C) understand
D) attend
Q3) This process involves stepping away from your own thoughts and attempting to experience the thoughts of another.
A) Relational listening
B) Task-orientation
C) Paraphrasing
D) Social decentering
Q4) The five activities of listening include _____ in which we retain information either in our short-term or long-term memories.
Q5) People spend more time speaking than listening.
A)True
B)False
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Chapter 6: Adapting to Others: Diversity and Communication
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) A(n)_____cultural perspective requires an appreciation for and sensitivity to cultural differences.
A) ethnocentric
B) ethnorelative
C) egocentric
D) none of these
Q2) Which of the following is a characteristic of a high-context culture?
A) Little emphasis is placed on nonverbal cues in the communication process.
B) Knowledge is an important commodity.
C) Information tends to be segmented and compartmentalized.
D) Unspoken cues are a rich information source.
Q3) Masculine cultures value non-traditional sex roles for men and women.
A)True
B)False
Q4) A strategy for becoming other-oriented in which you feel the emotional reaction the other person is experiencing is _____.
A) ethnocentrism
B) adaptation
C) sympathy
D) empathy
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Chapter 7: Understanding Interpersonal Communication
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89 Verified Questions
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Sample Questions
Q1) Sandra tells Rhonda,"I find it interesting that all my boyfriends have been someone I met at work or someone who lived next door to me.It makes breakups very messy.I wish I could expand my dating pool." The fact that Sandra dates people she meets at work or next-door neighbors can be explained by which of the following aspects of interpersonal attraction?
A) Matching hypothesis
B) Similarity
C) Complementarity
D) Proximity
Q2) Affection is the need to include others in our activities or to be included in theirs.
A)True
B)False
Q3) When do relationships of circumstance occur?
A) When we communicate interpersonally with another
B) When we intentionally seek out the relationship
C) When the lives of two people overlap in some way
D) When the other person is not present
Q4) Explain impersonal communication and provide an example.
Q5) Briefly explain immediacy.
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Chapter 8: Enhancing Relationships
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Sample Questions
Q1) Peter and Paul have discussions that typically sound like this: "Where do we go for dinner?" "I don't know;where would you like to go?" "I don't care,you decide." "Anything you like is fine with me." etc.Based on this example their relationship would be characterized as being
A) complementary.
B) symmetrical.
C) parallel.
D) unilateral.
Q2) What is meant by a cooperative style of conflict management? Explain the four techniques discussed in your book as for using a cooperative style.
Q3) Distinguish between nonconfrontational,confrontational,and cooperative styles of conflict management.
Q4) A destructive conflict is one in which combatants view their differences from a lose-lose perspective.
A)True
B)False
Q5) When a struggle occurs between two people due to unmet needs,this is called a(n)_____ .
Q6) Explain irresolvable or intractable conflict.
Page 10
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Chapter 9: Understanding Group and Team Performance
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92 Verified Questions
92 Flashcards
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Sample Questions
Q1) When Jennifer's teacher divided her class into groups,Jennifer ended up in a group with four other people who were all strangers to each other.At first,they took turns introducing themselves and telling the others their majors.Although the discussion was pleasant,it was somewhat strained and uncomfortable.Jennifer wondered who in the group would be motivated to work and who would be a slacker.This group is most likely experiencing _____.
A) primary tension
B) secondary tension
C) high cohesiveness
D) communication breakdown
Q2) Briefly explain what communication interaction patterns are,and give examples of two types discussed in your book.
Q3) A group member with high status generally talks more than a low status member. A)True
B)False
Q4) The degree of attraction that members of a group feel toward one another and the group is _____.
Q5) Briefly explain two assumptions about groups that would be different between individualistic cultures and collectivistic cultures.
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Chapter 10: Enhancing Group and Team Performance
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91 Verified Questions
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Sample Questions
Q1) The traits approach to leadership suggests that when we become leaders,we begin to develop traits that will help us to learn better ways to lead.
A)True
B)False
Q2) Jake's communication teacher had just assigned groups for a problem-solving discussion project.After briefly introducing themselves,Jake's group quickly began talking over the topic they would select.Charise suggested,"Let's just discuss alcohol abuse on campus;there is lots of information available,and we all know someone it applies to." Jeremy piped in,"Yes,let's do.Why waste time haggling over topics? Let's just get on with it." Jake replied,"Why don't we hold off deciding until we think of some additional topics.That way,we'll have several to choose from and we can compare them." Which function is Jake suggesting for his group?
A) Identify a clear goal
B) Gather and use information effectively
C) Suggest options
D) Develop a results-driven structure
Q3) Force field analysis is an effective tool for identifying the problem.
A)True
B)False
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Chapter 11: Developing Your Presentation
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Sample Questions
Q1) List the questions that you should keep in mind when selecting a topic.
Q2) Which of the following is an appropriate example of a specific purpose for a speech to persuade?
A) At the end of my speech,the audience will be able to list the steps of a golf swing.
B) At the end of my speech,the audience will be able to explain the three steps in making brownies.
C) At the end of my speech,the audience will understand the process of nuclear fusion.
D) At the end of my speech,the audience will believe that the handicapped need better access on campus.
Q3) Carmen is feeling anxious about her upcoming presentation.Her instructor has suggested that she practice some general relaxation techniques in addition to visualizing herself calmly preparing and delivering her presentation.What technique is Carmen using to manage her speaker anxiety?
A) Skills training
B) Cognitive restructuring
C) Systematic desensitization
D) Meditation
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Chapter 12: Organizing and Outlining Your Presentation
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Sample Questions
Q1) The method of arranging ideas from the strongest or least controversial to the weakest or most controversial utilizes the principle of _____.
Q2) When you support a main point by beginning with the complex ideas and moving to the more simple ones,you are using the complexity principle.
A)True
B)False
Q3) Albert spoke about how the temperature of the globe was increasing and offered possible ways to correct global warming.What organizational pattern did Albert use in this speech?
A) Cause-effect
B) Problem-solution
C) Chronological
D) Topical
Q4) When you select and organize the main points of speech according to the sequence of events in which they occur,you are using a(n)_____ organization pattern.
Q5) During the conclusion,it is not advised to reemphasize the central idea.
A)True
B)False
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Chapter 13: Delivering Your Presentation
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91 Verified Questions
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Sample Questions
Q1) List five of the eight guidelines for using presentation aids effectively.
Q2) Eugene told his audience that the hills of Greece were calling him to return after his recent trip to the Mediterranean.This type of figurative language is which of the following?
A) Metaphor
B) Simile
C) Personification
D) Omission
E) Both B and D are appropriate recommendations.
Q3) "Happy wife,happy life" is an example of which of the following word structures?
A) Metaphor.
B) Simile
C) Personification
D) Omission
Q4) An overt comparison between two things that uses the word like or as is a(n)_____ .
Q5) Your book does not recommend practicing your speech with a video camera,as this tends to make the speaker overly self-conscious.
A)True
B)False
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Chapter 14: Speaking to Inform
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Sample Questions
Q1) Your book suggests that you use the T-E-A-C-H model when teaching people how to do something (procedure).Choose a skill and explain how you would use the model to teach it to your audience.
Q2) Courtney begins her presentation to a group of college students by saying,"How would you like to learn a technique that will cut your study time by 50%?" What strategy is Courtney using to make her presentation more interesting?
A) Using attention-catching supporting material
B) Establishing a motive for her audience to listen
C) Using word pictures
D) Creating interesting presentation aids
Q3) Adult learners prefer to deal with more abstract ideas that have indirect relevance to their lives.
A)True
B)False
Q4) Darin is speaking to inform his audience about car alarms.Describe one way he could reinforce his key ideas verbally,then two ways he could use to reinforce ideas nonverbally.
Q5) When you add pauses to emphasize a point,you are reinforcing ideas _____ .
Q6) Discuss the use of an electronic thesaurus.
Page 16
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Chapter 15: Speaking to Persuade
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Sample Questions
Q1) Creating a sense of discomfort by pointing out inconsistencies,then offering a way to reduce that discomfort,is a persuasive strategy called _____.
A) values erosion
B) motivating with positive appeals
C) cognitive dissonance
D) inductive reasoning
Q2) In her persuasive speech,Beatrice says the following: "So,by using these simple steps,you will save time,money,and energy." What form of persuasive appeal is this?
A) Positive appeal
B) Negative or guilt-based emotion
C) Cognitive dissonance
D) An appeal to the audience's self-esteem needs
Q3) Explain what a speaker can do to enhance initial credibility,derived credibility,and terminal credibility.
Q4) Briefly explain inductive reasoning.Why is the use of statistics an example of inductive reasoning?
Q5) There are eight logical fallacies listed in your book.Identify,define,and give an example of six of the eight.
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