Introduction to Business Solved Exam Questions
Course Introduction
Introduction to Business provides an overview of the fundamental concepts, principles, and practices that shape the modern business environment. Students explore topics such as the roles and types of businesses, management, marketing, finance, accounting, operations, and entrepreneurship. The course also examines the impact of globalization, legal and ethical considerations, and emerging trends in technology and sustainability. Through real-world examples, case studies, and class discussions, students gain a foundational understanding of how businesses operate and the skills necessary to succeed in today's dynamic marketplace.
Recommended Textbook
Fundamentals of Management 8th Edition by Ricky Griffin
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15 Chapters
1628 Verified Questions
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Page 2
Chapter 1: Understanding the Managers Job
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) When employees deliberately work at a slower pace than their capabilities, it is called _____.
A) soldiering
B) persevering
C) controlling
D) planning
E) deceiving
Answer: A
Q2) Which of the following statements is true about top managers?
A) They are the largest group of managers in most organizations.
B) They officially represent their organization to the external environment.
C) They primarily oversee the day-to-day operations of an organization.
D) They supervise and coordinate the activities of first-line managers.
E) They supervise and coordinate the activities of operating employees.
Answer: B
Q3) A _____ is simply a conceptual framework for organizing knowledge and providing a blueprint for action.
Answer: theory
A theory is a conceptual framework for organizing knowledge and providing a blueprint for action.
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Chapter 2: The Environment of Organizations and Managers
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) _____ are light assembly plants built in Northern Mexico close to the U.S. border.
A) Industrial estates
B) Company towns
C) Hawthorne mills
D) Maquiladoras
E) Armories
Answer: D
Q2) Sam's Big Bites, an American chain of burger stands, operates on all military bases in the United States. The agreement between Sam's Big Bites and the Department of Defense is a(n) _____.
A) maquiladora.
B) licensing agreement
C) exporting agreement
D) importing agreement
E) strategic alliance
Answer: E
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Page 4
Chapter 3: Planning and Strategic Management
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107 Verified Questions
107 Flashcards
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Sample Questions
Q1) How the organization uses its people and money
A)Distinctive competence
B)Resource deployment
C)Scope
D)Synergy
Answer: B
Q2) A(n) _____ is an internal skill or capability that does not enable a company to choose and implement strategies that support its mission.
A) organizational weakness
B) organizational threat
C) market threat
D) process gain
E) economic downswing
Answer: A
Q3) Range of markets in which the organization competes
A)Distinctive competence
B)Resource deployment
C)Scope
D)Synergy
Answer: C
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Chapter 4: Managing Decision Making
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) A gut feeling
A)Coalition
B)Intuition
C)Escalation of commitment
D)Risk propensity
E)Satisficing
Q2) More alternatives are generated
A)Advantage of individual decision making
B)Disadvantage of individual decision making
C)Advantage of group decision making
D)Disadvantage of group decision making
Q3) A nonprogrammed decision:
A) is relatively more frequent that programmed decisions.
B) is highly structured.
C) requires more time and resources than programmed decisions.
D) is typically regarding daily organizational transactions.
E) typically applies to basic operating systems and procedures.
Q4) _____ is the extent to which a decision maker is willing to gamble when making a decision.
Q5) A(n) _____ is an informal alliance formed to achieve a common goal.
Page 6
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Chapter 5: Entrepreneurship and New Venture Management
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) Which of the following statements is true about entrepreneurs?
A) Entrepreneurs hire professional managers to take care of all the business operations.
B) Professional managers who manage businesses of others are also entrepreneurs.
C) Entrepreneurs assume the risks of their business ventures.
D) Entrepreneurs do not participate in planning and organizing activities.
E) Entrepreneurs do not invest personal savings in their businesses.
Q2) Edinberg Animal Hospital is a veterinary clinic. It operates in the _____ industry.
A) wholesale
B) service
C) retailing
D) manufacturing
E) finance
Q3) Discuss the concept of entrepreneurship.
Q4) A(n) _____ is simply a segment of a market that is not currently being exploited.
Q5) Explain the first mover advantage and how it differs for small businesses and large organizations.
Q6) Minorities and _____ are starting more small businesses than in the past.
Page 7
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Chapter 6: Organization Structure and Design
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) In the context of the job characteristics approach, _____ refers to the extent to which a worker knows how well the job is being performed.
A) feedback
B) task identity
C) task significance
D) autonomy
E) skill variety
Q2) _____ is the process by which a manager assigns a portion of his or her total workload to others.
A) Micromanagement
B) Delegation
C) Entropy
D) Synergy
E) Centralization
Q3) One of the benefits of job specialization is that:
A) it makes employees proficient at a task.
B) it significantly increases employee satisfaction.
C) it offers new challenges and stimulation to the workers.
D) it decreases boredom and absenteeism among workers.
E) it eliminates job monotony and fatigue.
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Chapter 7: Organization Change and Innovation
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107 Flashcards
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Sample Questions
Q1) Departmentalization
A)Organization structure and design
B)Technology and operations change
C)People change
Q2) A(n) _____ is a person who actually conceives of and develops the new idea, product, or service by means of the creative process.
A) inventor
B) sponsor
C) product champion
D) angel investor
E) venture capitalist
Q3) A company has set an objective to increase its product sales by 50 percent in the next two years. Identify the step of the organization change process of the company.
A) Recognition of the need for change
B) Establishment of goals for the change
C) Selection of appropriate change technique
D) Planning for implementation of the change
E) Evaluation and follow-up
Q4) The first stage in the organizational innovation process is _____.
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Chapter 8: Managing Human Resources in Organizations
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106 Verified Questions
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Sample Questions
Q1) Nelson recently attended an interview where the HR manager showed him a video of an ordinary work day in the organization and explained in detail the expectations of the job. The HR manager also explained about the criteria for promotions in the company. Although some of the information did not appeal to Nelson, he was sure about what to expect from the job and the company. The organization used the _____ method in the interview.
A) affirmative action
B) training and development
C) job enlargement
D) job specialization
E) realistic job preview
Q2) A(n) _____ lists each important managerial position in an organization, who occupies it, how long he or she will probably remain in the position, and who is or will be a qualified fill-in.
A) skills inventory
B) employee information system
C) enterprise resource planning system
D) replacement chart
E) Gantt chart
Q3) Describe the types of errors that can occur in performance appraisal systems.
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Chapter 9: Basic Elements of Individual Behavior in Organizations
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Sample Questions
Q1) Identify the personality trait that is included in the Big Five Model of personality.
A) Self-esteem
B) Authoritarianism
C) Self-efficacy
D) Agreeableness
E) Locus of control
Q2) What is emotional intelligence? Describe the various dimensions associated with it.
Q3) Steve Perez, a senior manager at Lanset Inc., is satisfied to contribute to his organization in spite of receiving a lower salary than what other organizations might offer him. Steve's attitude reflects his _____.
A) organizational commitment
B) authoritarian behavior
C) negative affectivity
D) selective perceptions
E) locus of control
Q4) Explain the process of selective perception with an example.
Q5) Dale has a(n) _____ locus of control because he believes that he has earned everything by himself.
11
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Chapter 10: Managing Employee Motivation and Performance
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Sample Questions
Q1) Under which of the following circumstances will an employee feel a need deficiency?
A) When she feels that her tasks are challenging
B) When she receives recognition for a job well done
C) When she feels she is underpaid
D) When she is motivated to perform a job
E) When she attains self-actualization
Q2) _____ is the process of giving employees a voice in making decisions about their own work.
A) Participation
B) Empowerment
C) Commitment
D) Reinforcement
E) Enrichment
Q3) Which of the following programs applies the concepts of reinforcement theory?
A) Modified workweek
B) Work redesign
C) Organizational behavior modification
D) Attribution theory
E) Two-factor theory
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Chapter 11: Leadership and Influence Processes
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Sample Questions
Q1) Bill Lennox is a good man. He demonstrates high moral standards with every decision he takes and inspires others to follow suit. From the given information, we can say that he has _____ power.
A) legitimate
B) technological
C) expert
D) referent
E) coercive
Q2) According to the Michigan studies, managers using _____ behavior are interested in developing a cohesive work group and ensuring that employees are satisfied with their jobs.
A) consideration
B) initiating structure
C) job-centered leader
D) employee-centered leader
E) authoritative
Q3) Aligning an organization with its environment requires _____ leadership.
Q4) A manager who knows how to interact with an eccentric but important customer has _____ power.
Q5) Briefly describe the Leader-Member Exchange approach.
Page 13
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Chapter 12: Communication in Organizations
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Sample
Questions
Q1) Michelle was an advocate for health care reform. In spite of statistics showing the cost of health care increasing after reform, she refuses to believe that reform had led to higher costs. She has the individual barrier of:
A) inconsistent signals.
B) credibility.
C) predispositions.
D) poor listening skills.
E) reluctance to communicate.
Q2) Which of the following is an example of organizational barriers to effective communication?
A) Conflicting or inconsistent signals
B) Credibility about the subject
C) Reluctance to communicate
D) Predispositions about a subject
E) Status differences
Q3) Cell phone dropped calls, an e-mail hung up at the server, and a page missing from a copy of a memo are all examples of _____ in the communication process.
Q4) Wi-Fi technology is further extending the impact of _____ technology.
Q5) _____ is the process of transmitting information from one person to another.
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Chapter 13: Managing Work Groups and Teams
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Sample Questions
Q1) A _____ is the part that an individual plays in a group that helps the group reach its goals.
A) norm
B) task
C) role
D) script
E) form
Q2) Foregoing its usual practice of promoting employees to senior positions, a mid-size technology firm decides to hire an outsider for the position of vice-president. This move is most likely to _____ conflict.
A) reduce
B) control
C) resolve
D) eliminate
E) stimulate
Q3) _____ is norm conformity that occurs as a person makes the transition from being an outsider to being an insider in an organization.
Q4) Differentiate between formal and informal leaders.
Q5) Discuss the cognitive approach to negotiation.
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Chapter 14: Basic Elements of Control
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Sample Questions
Q1) Monitoring the administrative ratio to make sure staff expenses do not become excessive is an example of _____ control.
A) postaction
B) strategic
C) structural
D) operations
E) information
Q2) A company that carefully evaluates job applicants is using _____ control.
A) screening
B) cybernetic
C) postaction
D) preliminary
E) information
Q3) A control system that provides information as often as is necessary is said to possess _____.
Q4) A(n) _____ is an independent appraisal of an organization's accounting, financial, and operational systems.
Q5) What is postaction control?
Q6) Compare the bureaucratic and decentralized models of organizational control.
Q7) Describe the three broad classes of budgets.
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Chapter 15: Managing Operations, Quality, and Productivity
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Sample Questions
Q1) Fast food restaurants that assemble breads, spreads, and fillings as per the customers' preference belong to the _____ industry.
A) service
B) manufacturing
C) automotive
D) importing
E) exporting
Q2) Which of the following is a source of control for in-transit inventory?
A) Shop floor control systems
B) High-level production scheduling systems
C) Marketing
D) Distribution control systems
E) Purchasing models and systems
Q3) Durability is the dimension of quality that refers to:
A) a product's primary operating characteristic.
B) the degree to which a product's design and operating characteristics meet established standards.
C) a probability of not malfunctioning during a specified period.
D) a measure of product life.
E) the speed and ease of repair.
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