Introduction to Business Pre-Test Questions
Course Introduction
Introduction to Business offers students a comprehensive overview of the modern business world, emphasizing foundational concepts and practices in todays dynamic economic environment. Topics include the role of businesses in society, forms of business ownership, organizational structure, management principles, marketing strategies, financial literacy, and the impact of globalization and technology. Through real-world examples, case studies, and interactive projects, students develop an understanding of the various functional areas within a business and learn essential skills needed for effective participation in business activities and decision-making. The course serves as a primer for students considering further study or a career in business.
Recommended Textbook Human Relations for Career and Personal Success 11th Edition by Andrew J. DuBrin
Available Study Resources on Quizplus
17 Chapters
867 Verified Questions
867 Flashcards
Source URL: https://quizplus.com/study-set/1470 Page 2
Chapter 1: Human Relations and You
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29268
Sample Questions
Q1) Maria is referring to her alternative self when she says, "I would much more successful in my career today if I had chosen the right mentors."
A)True
B)False
Answer: True
Q2) Self-understanding is an important starting point in developing good human relations.
A)True
B)False
Answer: True
Q3) Bill suffers from chronic job dissatisfaction. It is likely that ________.
A)his life satisfaction will be unaffected
B)his life satisfaction will begin to decline
C)his personal life satisfaction will improve
D)he will get used to it.
Answer: B
Q4) The private self is the most distorted version of the self.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Self-Esteem and Self-Confidence
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29277
Sample Questions
Q1) Ashley, a pet-food brand manager, displays self-efficacy when she says, ________
A)"I feel good about myself today."
B)"I am certain we will get our new line of bird feed into the Bronx Zoo."
C)"I am going to delegate the job of getting our new bird feed into the Bronx Zoo."
D)"Should we really be selling bird food to the zoo?"
Answer: B
Q2) Brad, the service manager in at a large automobile dealership, wants to boost his self- esteem. He should probably compare his accomplishments to ________.
A)service managers at smaller dealerships
B)owners of large automobile dealerships
C)executives at major automotive companies
D)well-known race-car drivers
Answer: A
Q3) A recommended approach to develop self-confidence through public speaking is to carefully read a series of PowerPoint slides to the group.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Self-Motivation and Goal Setting
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29278
Sample Questions
Q1) Liz, a plant manager, wants to apply self-determination theory to workers at the plant. She might therefore attempt to ________.
A)encourage workers to pursue external rewards of their choosing
B)assign employees exciting work that meets their needs
C)give out bonuses based on performance
D)assign difficult goals to all employees
Answer: B
Q2) Max decides to use behavior modification to become better motivated to accomplish projects on time. Max should therefore ________.
A)reward himself when he gets work done on time
B)wear a tee-shirt that says, "Get it Done"
C)place inspirational posters inside his cubicle
D)pump his fist when he stays on schedule
Answer: A
Q3) According to the expectancy theory of motivation, building your skills relevant to the job will increase your motivation.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Emotional Intelligence, Attitudes, and Happiness
Available Study Resources on Quizplus for this Chatper
47 Verified Questions
47 Flashcards
Source URL: https://quizplus.com/quiz/29279
Sample Questions
Q1) Earning large sums of money tends to lower a feeling of well-being, because wealthy people worry so much about soon becoming poor.
A)True
B)False
Q2) Pablo dislikes his teammate Sam. As a result, which level of emotional intelligence is Pablo likely to display in working with Sam?
A)Reverse
B)Neutral
C)High
D)Low
Q3) According to the spheres of life model, happiness occurs when ________.
A)the two hemispheres of the brain support each other
B)a person has at least six spheres of life
C)the six spheres of life are spinning rapidly
D)the various components of life work together in harmony
Q4) Courtesy toward coworkers is an important component of organizational citizenship behavior.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Values and Ethics
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29280
Sample Questions
Q1) An example of a company action that should be considered legal but unethical would be to ________.
A)hire a friend who was less qualified than other candidates
B)pay a teenager less than the minimum wage because the person needed job experience
C)promote only people of the same race as you
D)allow lunch breaks of only ten minutes to increase productivity
Q2) Nancy has a strong tendency to morally disengage. As a result, when Nancy sells some company supplies on eBay for her own profit she is likely to ________.
A)turn herself in to a company official
B)feel no distress from being unethical
C)suffer from extreme role conflict
D)share her profits with the company
Q3) A character trait is most related to a person's ________.
A)preference for social media contacts
B)moral and ethical behavior
C)chosen career
D)emotional intelligence
To view all questions and flashcards with answers, click on the resource link above.
7
Chapter 6: Problem Solving and Creativity
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29281
Sample Questions
Q1) Bert applies the technique of brainwriting correctly when he sends tweets to his followers to obtain their input on a work problem he faces.
A)True
B)False
Q2) An important strategy for enhancing the outcome of brainstorming is to have intellectually and culturally diverse group members.
A)True
B)False
Q3) Carlos, a packaging design specialist, is likely to enhance his creativity when he seeks feedback on his performance from both his manager and coworkers.
A)True
B)False
Q4) A notable consequence of perfectionism is that it often leads to a(n)________.
A)sudden increase in satisfaction with the task
B)feelings of euphoria while solving a problem
C)delay in making decisions
D)lack of concern for details
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Personal Communication Effectiveness
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29282
Sample Questions
Q1) Trucking supervisor Chad learns this morning that a company truck jumped a curb, and crashed into a restaurant. Chad sends a text message to his boss, saying, "We had a small incident involving a truck this morning, but we are OK." He has therefore created the communication barrier of ________.
A)filtering of information
B)communication overload
C)improper timing
D)emotions and attitudes
Q2) Gender differences in communication suggest that men tend to be more directive and less apologetic in their conversation, whereas women are more polite and apologetic.
A)True
B)False
Q3) Sales representative Dana sends a mixed message when she says she enjoys doing business with you and smiles enthusiastically at the same time.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 8: Communication in the Workplace
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29283
Sample Questions
Q1) The transmission of messages to higher or lower organizational levels in different departments is known as ________ communication.
A)diagonal
B)ineffective
C)downward
D)upward
Q2) Lola has a group of people in both her formal and informal channels that she gets in touch with on a regular basis to get her work accomplished. This group of people is often referred to as her ________.
A)subordinates
B)grapevine
C)network of contacts
D)downward communication
Q3) A typical use of a company intranet would be to ________.
A)give customers a convenient place to complain
B)advertise company products and services to a wide audience
C)make company information available in a convenient location for employees
D)provide an online place for employees to socialize
To view all questions and flashcards with answers, click on the resource link above.
10
Chapter 9: Specialized Tactics for Getting Along With
Others in the Workplace
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29284
Sample Questions
Q1) A good way to impress most managers is to stick to tasks that are part of your job description, showing that you follow directions carefully.
A)True
B)False
Q2) Following the Golden Rule has become too old-fashioned a tactic to be an effective way to build teamwork in the modern workplace.
A)True
B)False
Q3) Sales representative Carlos is fluent in English and Spanish. So when a customer with a Spanish accent talks to him in English, according to a recommendation in the human relations text he should respond to her only in Spanish.
A)True
B)False
Q4) Companies are more likely to discourage romantic relationships between employees at the same level than restricting managers from dating subordinates.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Managing Conflict
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/29269
Sample Questions
Q1) Shelly cannot manage her anger, so it is likely she cannot take full advantage of her cognitive intelligence.
A)True
B)False
Q2) An art professor who permits students in the class to draw pictures of a live nude model would almost automatically be charged with sexual harassment.
A)True
B)False
Q3) Conflict occurs whenever ________.
A)you secretly dislike another person
B)two sets of demands are incompatible
C)you deal with coworkers
D)your job is demanding
Q4) A problem in dealing with difficult people on the job is that many of them might be suffering from a personality disorder.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Becoming an Effective Leader
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29270
Sample Questions
Q1) Being in the same room with subordinates has proven to be an ineffective leadership technique because the leader invades the space of the group members.
A)True
B)False
Q2) Samantha is known for walking the talk, or showing consistency between her words and her actions. Samantha has developed a reputation for ________.
A)self-confidence
B)emotional intelligence
C)trustworthiness
D)high energy
Q3) Biff is a highly self-confident leader of a police worker unit, so he runs the risk of sometimes ignoring potential problems by thinking, "I can handle whatever comes my way."
A)True
B)False
Q4) A deficit in emotional intelligence has led to difficulties for many leaders.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Motivating Others and Developing Teamwork
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29271
Sample Questions
Q1) A person's behavior is often more revealing about what a person wants from work than what he or she says.
A)True
B)False
Q2) A person occupying a self-oriented team role will sacrifice his or her own needs for the good of the group.
A)True
B)False
Q3) Middle manager Nick is on the right track when he attempts to enrich the job of his workgroup by giving them a sense of purpose.
A)True
B)False
Q4) Some of the characteristics of effective work groups are objective measures of production, favorable evaluations by management, and ________.
A)groupthink
B)extrinsic motivation
C)worker satisfaction
D)conflict within the group
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Diversity and Cross-Cultural Competence
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29272
Sample Questions
Q1) Lola has worked in three different restaurants that feature ethnic cuisine, such as Greek food. Lola therefore fits the definition of a multicultural worker.
A)True
B)False
Q2) According to the concept of multicultural identities, after people acquire a local identify, they tend to discard their global identity.
A)True
B)False
Q3) The diversity umbrella includes mostly people who have been discriminated against in the past.
A)True
B)False
Q4) The cultural dimension of materialism includes a ________.
A)de-emphasis on caring for others
B)strong emphasis on caring for others
C)strong desire to give to charity
D)distrust of foreigners
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Getting Ahead in Your Career
Available Study Resources on Quizplus for this Chatper
60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/29273
Sample Questions
Q1) Current thinking on the subject indicates that the type of talent necessary to project your career will take many years of hard work to develop.
A)True
B)False
Q2) The general purpose of a cover letter in the job search is to ________.
A)customize your approach to a particular employer
B)demonstrate your written communication skills
C)explain your goals and salary requirements
D)explain any deficiencies that might show up in a background check
Q3) For job seeking purposes, a personal website is likely to be the most effective when you exaggerate your accomplishments and qualifications, and also display a little narcissism.
A)True
B)False
Q4) A skill, as listed on a résumé, should indicate a (an)________.
A)course that you have taken
B)capability you plan to develop
C)activity you can perform now
D)how well you performed in previous jobs
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Learning Strategies, Perception, and Life Span Changes
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29274
Sample Questions
Q1) A study about learning and different sized fonts suggested that ________.
A)people learn best with material written in their favorite font
B)people learn the fonts better than the facts
C)larger fonts, within limits, lead to better remembering
D)harder concentration leads to better remembering
Q2) One of the first steps in making a career change should be to ________.
A)find all of the jobs that pay more than your current job
B)make the change quickly so you don't lose any benefits
C)take a sabbatical
D)assess your likes and dislikes
Q3) According to the eight stages of human development formulated by Erikson, a person has to learn to resolve a crisis at each stage before successfully negotiating the next stage of life.
A)True
B)False
Q4) Store manager Pam is most likely displaying a habit when she ________.
A)asks her manager for a salary increase
B)deals with a difficult customer
C)locks the door and sets the security alarm upon leaving
D)attempts to find a few new customers through Facebook
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16: Developing Good Work Habits
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29275
Sample Questions
Q1) The amount of quality work accomplished in relation to the resources consumed is the emphasis of work habits in the workplace today. This is referred to as ________.
A)organization
B)time management
C)productivity
D)multitasking
Q2) A mission statement is likely to improve personal productivity because it ________.
A)serves as a compass to direct your activities
B)establishes specific items to put on your to-do list
C)provides ethical guidelines for managing a career
D)helps a person overcome fear of success
Q3) A major purpose of work streamlining is to ________.
A)minimize duplication of effort and waste
B)increase the speed at which you work
C)get your to-do list down to less than 10 items per day
D)share your responsibilities with others
To view all questions and flashcards with answers, click on the resource link above.
18
Chapter 17: Managing Stress and Personal Problems
Available Study Resources on Quizplus for this Chatper
50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29276
Sample Questions
Q1) The relaxation response is designed to counteract ________.
A)a slow respiration rate
B)visualization
C)the fight-or-flight response
D)rehearsing a stressful situation
Q2) Pablo faces the hindrance stressors of backstabbing, a boss who goes ballistic, and being overwhelmed with work. As a result, he is likely to be more motivated and perform better.
A)True
B)False
Q3) A positive byproduct of experiencing considerable stress is that you are better able to ward off illness because the stress increases the amount of adrenaline in the blood.
A)True
B)False
Q4) Cognitive-behavioral interventions are aimed at reducing stress by helping you become so involved in physical activity that you become too fatigued to think about personal problems.
A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 19