

Introduction to Business Midterm Exam
Course Introduction
Introduction to Business provides a comprehensive overview of the fundamental concepts and principles involved in the world of business. The course explores key topics such as business structures, management, marketing, finance, entrepreneurship, and the global business environment. Students will learn how businesses operate, how they are organized, and how different functions interact to achieve organizational objectives. The course also emphasizes critical thinking and decision-making skills, preparing students to understand the challenges and opportunities in todays dynamic business landscape.
Recommended Textbook
Fundamentals of Management 8th Edition by Stephen P. Robbins
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19 Chapters
2687 Verified Questions
2687 Flashcards
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Page 2

Chapter 1: Managers and Management
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144 Verified Questions
144 Flashcards
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Sample Questions
Q1) Another term for effectiveness is ________.
A)doing the right things
B)doing things right
C)doing things intelligently
D)doing things when necessary
Answer: A
Q2) The fact that Harris was able to switch from being an unsuccessful comedian to being a successful agent primarily shows that Harris has which competency?
A)occupational acumen
B)emotional control
C)task orientation
D)open-mindedness
Answer: D
Q3) Giving a speech at an organization banquet would fall into which Mintzberg category?
A)informational
B)interpersonal
C)decisional
D)entrepreneurial
Answer: B
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Chapter 2: The Management Environment
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Sample Questions
Q1) In a short essay, describe the difference between a strong and a weak organizational culture and how both affect organizational behavior.
Answer: In a strong organizational culture, employees accept the values and goals that the organization promotes.In a weak culture, the opposite is true: the values of the organization are not honored or, in some cases, are not even known.Strong cultures are enormously advantageous to managers because they allow employees to make decisions on their own.For example, if a questionable practice arises within a strong organizational culture, employees know, without anyone telling them, whether or not that practice "is something we do," so there is little need for direct supervision or written rules.In a weak organizational culture, in contrast, a questionable practice may provoke many different responses from confused employees.Ultimately, to retain control the weak culture needs to resort to written rules and close monitoring of workers to make sure that they adhere to organizational values.
Q2) The sociocultural component of the external environment of an organization includes trends and traditions, but not basic attitudes and values.
A)True
B)False
Answer: False
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Page 4

Chapter 3: Integrative Managerial Issues
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Sample Questions
Q1) Multinational corporations maintain significant operations in two or more countries simultaneously.
A)True
B)False
Answer: True
Q2) Which of the following is NOT an argument against the idea that companies should be socially responsible?
A)costs
B)too much power
C)violation of profit maximization
D)public expectations
Answer: D
Q3) Societies with a high assertiveness rating would tend to be ________.
A)passive
B)excessively polite
C)competitive
D)uncertain
Answer: C
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Page 5

Chapter 4: Foundations of Decision Making
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Sample Questions
Q1) When dealing with international organizations, managers must be ________ in order to accommodate the managing styles of different cultures.
A)as flexible as possible
B)as inflexible as possible
C)as strict as possible
D)as thorough
Q2) A key to what is commonly used to assess risk is for a decision maker to examine the ________ an investment.
A)promises made by a company for
B)ads posted by a company for C)historical data for D)minor details of
Q3) Which of the following is NOT allowed in a brainstorming session?
A)clear definition of the problem
B)criticism or dismissal of poor ideas
C)large number of alternatives
D)recording of all alternatives
Q4) In a short essay, list and discuss the final four steps in the decision-making process.Give an example of each step.
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Chapter 5: Foundations of Planning
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154 Flashcards
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Sample Questions
Q1) Which of the following would you expect to find in a clothing store that follows a cost leadership strategy?
A)only the finest, most expensive materials
B)pampered, personalized service
C)state-of-the-art design
D)basic, no frills, practical items
Q2) A major strength of formal planning is that it gives an organization rigidity.
A)True
B)False
Q3) The U.S.Federal Trade Commission monitors horizontal integration carefully to make sure that consumers aren't harmed by which of the following?
A)increased competition
B)too much competition
C)deceptive ads
D)decreased competition
Q4) SWOT analysis includes the identification of an organization's strengths, weaknesses, opportunities, and threats.
A)True
B)False
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Chapter 6: Organizational Structure and Design
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Sample Questions
Q1) A virtual organization may disintegrate after it finishes its task.
A)True
B)False
Q2) In recent years, organizations have become more ________ to be responsive to a dynamic business environment.
A)centralized
B)decentralized
C)structured
D)mechanistic
Q3) What kind of departmentalization would be in place in a government agency in which there are separate departments that provide services for employers, employed workers, unemployed workers, and the disabled?
A)product
B)geographic
C)outcome
D)customer
Q4) In a short essay, describe the matrix structure.What are its advantages and disadvantages?
Q5) In a short essay, describe the characteristics of a simple structure.
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Chapter 7: Managing Human Resources
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148 Flashcards
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Sample Questions
Q1) The 360-degree appraisal includes an evaluation from the person who is being evaluated.
A)True
B)False
Q2) Which of the following is NOT a factor that can influence compensation and benefits?
A)gender
B)seniority
C)geographical location
D)employee performance levels
Q3) Downsizing seems to harm ________.
A)victims who are dismissed only
B)both victims who are dismissed and survivors who stayed on
C)survivors who stayed on only
D)managers who carried out the dismissals and their families only
Q4) Few people are ever selected for a job without this.
A)taking a written test
B)undergoing an interview
C)taking a performance-simulation test
D)taking a physical test

Page 9
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Chapter 8: Managing Change and Innovation
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155 Flashcards
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Sample Questions
Q1) Today, Lewin's "calm waters" metaphor is increasingly thought to be ________.
A)illogical
B)an apt description of the current situation
C)a blueprint for the future
D)obsolete
Q2) A technique that helps employees deal with change that includes them in the decision-making process is ________.
A)education and communication
B)negotiation
C)participation
D)coercion
Q3) According to Lewin, which of the following is the objective of refreezing?
A)to stabilize the new situation
B)to promote movement away from existing equilibrium
C)to eliminate the need for future change
D) to direct behavior away from the status quo
Q4) In a short essay, discuss some causes of stress and describe some typical symptoms of stress in the workplace.
Q5) In a short essay, explain what stress is and how it arises.
Q6) In a short essay, describe the "calm waters" view of organizational change.
Page 10
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Chapter 9: Foundations of Individual Behavior
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Sample Questions
Q1) Classical conditioning predicts that hearing music from a familiar horror movie might cause a person to feel anxious.
A)True
B)False
Q2) When you stand at attention during the playing of the national anthem, you are revealing which component of your attitude toward your country?
A)cognitive
B)affective
C)metacognitive
D)behavioral
Q3) If you are a person who prefers to focus on the big picture when you make a decision, you would probably score high on which aspect of the Myers-Briggs Type Indicator®?
A)sensing rather than intuition
B)intuition rather than sensing
C)thinking rather than feeling
D)feeling rather than thinking
Q4) In a short essay, define attitude and discuss the three components that make up an attitude.
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Chapter 10: Understanding Groups and Managing Work Teams
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Sample Questions
Q1) Status incongruence can be upsetting to employees because it sends a signal that organizational accomplishments ________.
A)are rewarded fairly and justly
B)are always rewarded
C)are never rewarded
D)are not always rewarded fairly and justly
Q2) Team diversity generally leads to ________ in overall team performance.
A)an immediate increase
B)an eventual increase
C)a dramatic decrease
D)an eventual decrease
Q3) During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product.This team seems to be at the ________ stage of group development.
A)conflict
B)forming
C)norming
D)storming
Q4) In a brief essay, discuss how managers can use selection to shape team behavior.
Page 12
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Chapter 11: Motivating and Rewarding Employees
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156 Flashcards
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Sample Questions
Q1) Individuals in formerly communist countries tend to differ from U.S.workers with respect to equity theory in that they expect ________.
A)inputs to be greater than outcomes
B)outcomes to be greater than inputs
C)inputs and outcomes to be equal
D)nothing from the state
Q2) You would expect a successful inventor of a new type of heart valve to have a high
A)nAff
B)nPow
C)nAch
D)nFun
Q3) Maslow sees food as being on the same level of need as which of the following?
A)sex
B)companionship
C)self-esteem
D)personal safety
Q4) Persistence is the amount of drive and intensity a person applies to a task.
A)True
B)False

Page 13
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Chapter 12: Leadership and Trust
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Sample Questions
Q1) In different countries, the most universal aspects of leadership seem to be elements of transactional leadership.
A)True
B)False
Q2) In a short essay, discuss the conclusions derived from path-goal leadership theory.
Q3) In path-goal theory, a directive leadership style works well in a situation in which tasks are ________.
A)straightforward and unambiguous
B)ambiguous and confusing
C)highly structured
D)clearly defined
Q4) In a short essay, describe the Ohio State University leadership studies.
Q5) Fiedler concluded that relationship-oriented leaders performed best when the situation was ________.
A)highly favorable
B)highly unfavorable
C)either highly favorable or highly unfavorable
D)moderately favorable or moderately unfavorable
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Chapter 13: Communication and Information
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Sample Questions
Q1) When information is passed to senior level managers, it is usually edited and filtered to put the speaker in the best possible light.
A)True
B)False
Q2) The purpose of feedback is to determine whether a message was ________.
A)received
B)received and understood
C)worth sending
D)verbal or nonverbal
Q3) The manager has control over all three components of customer service interactions.
A)True
B)False
Q4) In a short essay, describe the drawbacks of an employee being part of a fully networked organization.
Q5) One advantage of a written communication is that it provides a record of the information.
A)True
B)False
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Chapter 14: Foundations of Control
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Sample Questions
Q1) When a budget is formulated, it is being used as a(n)________ tool.
A)organizing
B)controlling
C)planning
D)leadership
Q2) The third step in the control process is to ________.
A)measure actual performance
B)compare a standard against an ideal
C)take action
D)compare performance to a standard
Q3) A major advantage of feedforward control is that it increases employee motivation.
A)True
B)False
Q4) To carry out the second step of the control process, managers at an electric shaver company need to compare the number of actual shavers sold to ________.
A)a competitor's sales totals
B)planning goals for sales totals
C)sales totals from last year
D)the number of possible shaver customers
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Chapter 15: Operations Management
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Sample Questions
Q1) Value chains that ________ information technology infrastructure often have problems coordinating and collaborating.
A)share the same
B)fail to share compatible
C)purchase up-to-date
D)provide their own
Q2) All organizations produce goods or services through the ________ process.
A)transformation
B)service
C)manufacturing
D)operations
Q3) With respect to planning, Deming believed that ________ was most important for productivity.
A)short-term planning
B)long-term planning
C)medium-term planning
D)flexible planning
Q4) In a short essay, identify and explain the first three steps in developing a PERT network.
Q5) In a short essay, define and discuss quality control in an organization.
Page 17
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Chapter 16: Appendix: History Module
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Sample Questions
Q1) A highly centralized organization is one in which subordinates are given a lot of opportunity to make decisions.
A)True
B)False
Q2) A good model for Mary Parker Follett's view of a successful organization might be
A)a movie theater audience
B)a state legislature
C)a beehive
D)a college classroom
Q3) Convincing the ministers who controlled money and resources in ancient Egypt that building a pyramid was worth the effort is evidence of which management function?
A)planning
B)organizing
C)monitoring
D)leading
Q4) The Industrial Revolution began in the seventeenth century.
A)True
B)False
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Chapter 17: Appendix: Entrepreneurship Module
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Sample Questions
Q1) The fourth step in the initial (pre-planning)phase of the entrepreneurial process is
A)exploring finance options
B)researching the venture's feasibility
C)pinpointing potential competitive advantages
D)identifying potential opportunities
Q2) In a short essay, describe the classic entrepreneurial personality.
Q3) This type of work team has authority to implement the changes it recommends.
A)empowered
B)cross-functional
C)problem solving
D)self-directed
Q4) The third step in the initial (pre-planning)phase of the entrepreneurial process is
A)exploring finance options
B)pinpointing potential competitive advantages
C)researching the venture's feasibility
D)identifying potential opportunities
Q5) In a short essay, explain why Viking Range qualifies as an entrepreneurial venture.
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Chapter 18: Appendix: Quantitative Module
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Sample Questions
Q1) With choice S1, a manager sees gains of $10 million and $6 million.With choice S2, a manager sees gains of $12 million and $3 million.The manager chooses S2, so she must be optimistic.
A)True
B)False
Q2) Regret is computed by subtracting the value of a possible strategy from the greatest value in the entire matrix.
A)True
B)False
Q3) Jeff, a manager at the Flux Soap Store, lowered the reorder point for Butterscotch-Lemon soap from 33 percent of maximum to 20 percent of maximum.What is Jeff likely to observe?
A)The level of Butterscotch-Lemon soap in stock should increase.
B)Sales of Butterscotch-Lemon soap should decrease.
C)Sales of Butterscotch-Lemon soap should increase.
D)The level of Butterscotch-Lemon soap in stock should drop.
Q4) In a short essay, explain how carrying costs and ordering costs change with order size in EOQ (economic order quantity)analysis.
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Page 20

Chapter 19: Appendix: Career Module
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Sample Questions
Q1) A ________ is an edge that makes a person attractive to employers in a job market.
A)job requirement
B)qualification
C)job skill
D)competitive advantage
Q2) Which of the following is an example of a well-defined career choice that is not too broad nor too narrow?
A)pharmaceutical research
B)working in the medical field
C)researching new headache remedies
D)working as an executive for Pfizer
Q3) Describe how to take advantage of the luck that you have.
Q4) Which statement best summarizes the relationship between success and luck?
A)All successes depend partly on luck.
B)Most successes depend totally on luck.
C)Success has nothing to do with luck.
D)Luck seldom has anything to do with success.
Q5) Explain how the idea of a career has changed over recent decades.
Q6) Explain why it is better to be a specialist than a generalist in the work world.
Page 21
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