Introduction to Business Exam Practice Tests
Course Introduction
Introduction to Business offers students a comprehensive overview of the fundamental concepts, principles, and practices that form the foundation of the business world. The course covers key topics such as the different types of business ownership, management and leadership styles, basic economics, marketing strategies, financial management, and the ethical and social responsibilities of businesses in society. Through real-world case studies, class discussions, and practical examples, students gain insight into how businesses operate, make decisions, and respond to challenges in a dynamic global environment. This course equips learners with the essential knowledge and skills to understand the business landscape and prepares them for further study or entry-level opportunities in the business field.
Recommended Textbook
Human Relations for Career and Personal Success 4th Canadian Edition by Andrew
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16 Chapters
787 Verified Questions
787 Flashcards
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Page 2
J. DuBrin
Chapter 1: Human Relations and Yourself
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Observing actors on the large or small screen is a useful because they are guaranteed to be playing a role.
A)True
B)False
Answer: False
Q2) The purpose of human relations is to manipulate other people to your advantage.
A)True
B)False
Answer: False
Q3) Feedback is any information that indicates the level of your performance.
A)True
B)False
Answer: True
Q4) People join ___________to achieve some degree of individuality and identity.
A) large groups.
B) medium sized groups.
C) small groups.
D) marginal groups.
Answer: C
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Chapter 2: Self-Motivation and Goal Setting
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) A problem noted with a performance-goal orientation is that it can:
A) reduce interest in the task itself.
B) place too much emphasis on new learning.
C) place too much emphasis on mastering a situation.
D) make a person obsessed with finding joy in the task.
Answer: A
Q2) An important contribution of goals to your life is that they prevent a __________ of effort.
A) focusing
B) concentration
C) scattering
D) curtailment
Answer: C
Q3) Good questions to ask when formulating a personal mission statement are "Who are you?" and "What are you trying to accomplish in life'?"
A)True
B)False
Answer: True
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Chapter 3: Problem Solving and Creativity
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50 Flashcards
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Sample Questions
Q1) Flexible thinking is particularly useful in helping the problem solver:
A) increase his or her intelligence.
B) reject unworkable alternative solutions.
C) think of original solutions to problems.
D) gather data for problem solving.
Answer: C
Q2) Intuition can be regarded as stored information that is:
A) long forgotten.
B) accessible only to highly creative people.
C) placed in long-term memory.
D) reorganized or repackaged.
Answer: D
Q3) Creative people generally need strong approval from the group, which leads them to offer useful ideas.
A)True
B)False
Answer: False
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Chapter 4: Achieving Wellness and Managing Stress
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Sample Questions
Q1) Being conscientious and striving for perfection are helpful preventive tactics against burnout.
A)True
B)False
Q2) Which one of the following is the MOST likely consequence of physical exercise?
A) increase of beneficial cholesterol (HDL).
B) morphine-like brain chemicals called endorphins are released into the body.
C) increased self-confidence; improved body image and self-esteem.
D) improved mental functioning.
Q3) Learning how to be resilient is an important strategy for achieving wellness. A)True
B)False
Q4) A common element to obvious risks to health and safety is that they are:
A) illegal activities.
B) conscious acts that usually can be avoided.
C) more mental than physical.
D) related to intake of hazardous substances.
Q5) Sleep deprivation appears to be cumulative, resulting in sleep debt.
A)True
B)False
6
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Chapter 5: Dealing With Life Changes and Personal Problems
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50 Flashcards
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Sample Questions
Q1) Life satisfaction tends to ________ throughout adulthood, partially because many of the major challenges in life are met as one reaches one's 50s and 60s.
A) change
B) decrease C) stay the same
D) increase
Q2) A major element of self-defeating behaviour is that the person:
A) suffers a defeat himself or herself.
B) works against his or her own self-interest.
C) has low self-confidence and low self-esteem.
D) works hard but is defeated by environmental forces.
Q3) Friends and relatives can also be an important source of emotional support to help you cope with post-separation blues.
A)True
B)False
Q4) A newly unattached person might feel lonely, guilty, angry, or frightened.
A)True
B)False
Page 7
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Chapter 6: Finding Happiness and Enhancing Your Personal Life
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Sample Questions
Q1) According to the balance theory of attraction, people are more likely to be attracted to people who are:
A) optimists.
B) well-balanced.
C) unlike themselves.
D) like themselves.
Q2) A key component of emotional intelligence, Self-management is:
A) Includes the interpersonal skills of being able to communicate clearly and convincingly, disarm conflicts, and build strong personal bonds.
B) Includes having empathy for others and having intuition about work problems.
C) The ability to control one's emotions and act with honesty and integrity in a consistent and acceptable manner.
D) The ability to understand your moods, emotions, and needs as well as their impact on others.
Q3) Romantic love plays the biggest role in:
A) sustaining a relationship.
B) launching a relationship.
C) attracting a wealthy partner.
D) finding a compatible mate.
8
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Chapter 7: Communicating With People
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Sample Questions
Q1) ______________combined with warm communication signals a desire to maintain or build the relationship while yielding to the other person.
A) Dominant actions
B) Subordinate actions
C) Cold communication
D) Warm communication
Q2) A major communication advantage of face-to-face meetings is that they help:
A) prevent rebuttals.
B) reduce defensive communication.
C) clarify meanings.
D) save time.
Q3) A generally effective way of repeating a message is to use more than one communication channel. For example, follow up a face-to-face discussion with an email or ____________ _______.
A) internet message
B) radio signal
C) telephone call
D) television program
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9
Chapter 8: Developing Intercultural Competence
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Sample Questions
Q1) Another complexity about understanding cultural differences is that many people have multicultural identities because they identify with both their primary culture and another culture or cultures.
A)True
B)False
Q2) Group norms are written out for all members.
A)True
B)False
Q3) New Canadian immigrants are settling predominantly in rural areas.
A)True
B)False
Q4) Materialistic cultures also emphasize providing for the needs of those less fortunate or able.
A)True
B)False
Q5) One of the strategies and tactics to help overcome cross-cultural communication barriers is to use straightforward language and speak slowly and clearly.
A)True
B)False
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Chapter 9: Handling Conflict and Being Assertive
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) Prolonged conflict can become detrimental to your health because:
A) it can become a type of stress.
B) it's emotionally draining.
C) yelling is not good for you.
D) it can lead to a loss of a much-desired promotion.
Q2) In a conflict, never appeal to a third party as you may appear weak and incapable of managing the conflict.
A)True
B)False
Q3) A person who resolves conflict through cognitive restructuring searches for the beneficial aspects in a negative situation thereby decreasing the area for dispute.
A)True
B)False
Q4) The technique, "disarm the opposition," assumes that:
A) the other side has less power than you.
B) the other side has very little power.
C) you have done something wrong.
D) you are completely innocent.
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11
Chapter 10: Getting Along With Your Manager or Team Leader
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Sample Questions
Q1) A surgical nurse brings her complaint directly to the top administrator of the hospital. She is, therefore, violating the tactic called:
A) learn from your boss's mistakes.
B) stay in touch.
C) recognize that your boss has problems too.
D) avoid running around your boss.
Q2) The tactic, find out what your boss expects of you, relates to the theory of:
A) leadership.
B) goal setting.
C) human relations.
D) defence mechanisms.
Q3) Complaining to your boss's boss about working conditions in your department violates the strategy called:
A) respect your boss's authority.
B) avoid bypassing your boss.
C) stay in touch.
D) minimize schmoozing.
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Page 12
Chapter 11: Getting Along With Co-Workers and Customers
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Sample Questions
Q1) Following the golden rule is likely to characterize someone as being a poor team player.
A)True
B)False
Q2) A condition of synergy occurs when teamwork is so good that the:
A) team leader performs in an outstanding manner.
B) members take turn of being the leader.
C) the output of the group is more than the sum of the individual contributions.
D) an outsider can sense the excitement in the air.
Q3) Being civil is a tactic to make others dependent on you so you can get them to act on your behalf when you need a favour.
A)True
B)False
Q4) Which of the following roles involves making excuses for not doing his or her part on the team?
A) the "Yes, But" Player.
B) the Mean and Unethical Player.
C) the Distracter.
D) the Whiner/Complainer.
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Chapter 12: Developing Self-Confidence and Leadership Skills
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Sample Questions
Q1) Which one of the following is a recommended way of getting past the emotional turmoil associated with adversity?
A) Take the setback personally.
B) Do not take the setback personally.
C) Deny the reality of your problem.
D) Exhibit a little bit of panic behaviour.
Q2) Leadership positions tend to be both physically and mentally demanding.
A)True
B)False
Q3) A major problem with negative self-talk is that it:
A) triggers emotional illness.
B) lowers group morale.
C) lowers self-confidence.
D) confuses group members.
Q4) A team leader exercises strong control over team members and group activities. A)True B)False
Q5) Ethics deals essentially with doing things which are morally right. A)True B)False
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Chapter 13: Choosing a Career and Developing a Portfolio Career
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Sample Questions
Q1) According to an authority cited in the human relations text, the new type of career emphasizes doing work that fits one's major values in life.
A)True
B)False
Q2) The pattern which a person prefers for investing energy into work and non-work activities are referred to as:
A) stress.
B) portfolio career.
C) lifestyle.
D) a theme.
Q3) Your preferred lifestyle can serve as a useful guide to choosing a good career for yourself.
A)True
B)False
Q4) A recommended way of launching a second career is to give it your best shot by pursuing it full time as soon as possible.
A)True
B)False
Page 15
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Chapter 14: Conducting a Job Search
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Sample Questions
Q1) The purpose of an attention-getting letter is to:
A) thank the company official for your interviews.
B) get a job interview without a résumé.
C) provide a tailor-made approach to the job sought.
D) discover if there are job openings.
Q2) Help-wanted ads are used mostly for finding top-paying positions.
A)True
B)False
Q3) A recommended approach to preparing a cover letter is to include the name of a personal contact within the firm.
A)True
B)False
Q4) Aptitude tests measure a person's current job knowledge and skills.
A)True
B)False
Q5) The consensus of job-hunting advisers is that it will generally take about 30 days to find a full-time position in one's field.
A)True
B)False
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Chapter 15: Developing Good Work Habits
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) "Counterattack" is a method of fighting procrastination through:
A) rewarding yourself for starting the task.
B) punishing yourself for avoiding the task.
C) forcing yourself to do something uncomfortable.
D) pecking away at an overwhelming task.
Q2) The purpose of Create Some Quiet, Uninterrupted Time is to:
A) make best use of your peak energy period.
B) decrease time spent on paperwork.
C) skim over details of written communication.
D) engage in essential activities as thinking, planning, getting organized, doing analytical work, writing reports, and doing creative tasks..
Q3) According to a survey, a major productivity drain of information technology is that:
A) employees are stealing trade secrets over the Internet.
B) many workers surf the Internet on company time.
C) people rush home to get on the Internet.
D) photocopying machines keep jamming.
Q4) Working in spurts is highly recommended as a time-management technique.
A)True
B)False
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Chapter 16: Getting Ahead in Your Career
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Sample Questions
Q1) With a horizontal career path, it is usually possible to make predictions about your future within the company for only about:
A) one week.
B) one month.
C) one to two years.
D) five to ten years.
Q2) The first step in the general-purpose way of handling adversity is to:
A) sue for your rights.
B) document your side of the story.
C) solve the problem systematically.
D) get emotional support.
Q3) Action plans in a career path describe how:
A) each goal will be attained.
B) the person will perform well in each assignment.
C) the person will become self-motivated.
D) each goal was established.
Q4) In the new model of career advancement there is more emphasis on temporary leadership assignments.
A)True
B)False
Page 18
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