Introduction to Business Ethics Question Bank
Course Introduction
Introduction to Business Ethics explores the fundamental principles and concepts guiding ethical decision-making in the business environment. Students examine topics such as corporate social responsibility, stakeholder management, ethical theories, and the impact of ethical leadership on organizational culture. Through case studies and real-world scenarios, the course fosters critical thinking about dilemmas faced by businesses and equips students with practical approaches for addressing ethical challenges in workplace settings.
Recommended Textbook Business and Society Ethics Sustainability and Stakeholder Management 8th Edition by Archie B.
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2
Chapter 1: The Business and Society Relationship
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Sample Questions
Q1) The social contract in the modern era is changing rapidly and dramatically.
A)True
B)False
Answer: True
Q2) Ethics refers to issues of right and wrong,fairness,and justice.
A)True
B)False
Answer: True
Q3) An entitlement mentality is
A)a necessary outgrowth of the welfare system.
B)an outgrowth of the revolution of rising expectations.
C)the idea that one has to work for what one gets.
D)the idea that each citizen owes something to society.
Answer: B
Q4) Which of the following is not an element of the social contract?
A)laws
B)employment contracts
C)regulations
D)shared understandings
Answer: B
Page 3
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Chapter 2: Corporate Citizenship: Social Responsibility,
Responsiveness, and Performance
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Sample Questions
Q1) Provide a short answer to each of these questions.Be sure to fully explain your answer.
One of the arguments that opponents of corporate social responsibility use is that business already has enough power,so society should not grant it more power by relying on it to alleviate social problems.Evaluate this argument.
Answer: In many ways,the arguments for corporate social responsibility can be summarized by the old saying,"to whom much is given,much is expected." Business already has a high degree of power in our society,and so,according to this saying,it should be expected to help solve social problems.Because business already has this power,it does not seem that society would be losing anything by requiring business to use it to solve social problems,rather than focus solely on gaining further financial rewards for itself.
Q2) The Triple Bottom Line concept focuses on economic,social,and environmental performance,the key elements of A)sustainability.
B)growth.
C)corporate social responsibility.
D)corporate social responsiveness.
Answer: A
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Chapter 3: The Stakeholder Approach to Business, Society, and Ethics
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Sample Questions
Q1) Before managers in the firm can identify what stakes are held,they must first identify who the stakeholders are.
A)True
B)False
Answer: True
Q2) Business organizations must address the legitimate needs and expectations of stakeholders because
A)it is required by law.
B)it is the right thing to do.
C)stakeholders force them to.
D)they will need to,in order to be successful in the long run.
Answer: D
Q3) Because stakeholder challenges usually contain a risk of damage to the firm,they are given more attention than stakeholder opportunities in the textbook.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Corporate Governance: Foundational Issues
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Sample Questions
Q1) Provide a short answer to each of these questions.Be sure to fully explain your answer.
What is the difference between an owner and an investor?
Q2) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Summarize the responsibilities that corporations should have toward their shareholders.
Q3) One of the main ways in which shareholder activists communicate their concerns to management is through
A)the Internet.
B)blogging.
C)advertisements in mass media outlets.
D)shareholder resolutions.
Q4) The minimum wage has grown faster than CEO salaries over the past decade. A)True
B)False
Q5) Some analysts believe that business's social legitimacy is fragile.
A)True
B)False
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Chapter 5: Strategic Management and Corporate Public Affairs
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Sample Questions
Q1) ____ level strategy seeks to determine how a firm should compete in a given industry.
A)Enterprise
B)Corporate
C)Business
D)Functional
Q2) Planning for the turbulent social/ethical stakeholder environment encompasses each of the following EXCEPT
A)strategic management process
B)strategic affairs analysis
C)environmental analysis
D)public affairs management
Q3) The Global Reporting Initiative (GRI)is attempting to overcome one of the major obstacles to the advance of effective social auditing by providing standardized measures for social reporting.
A)True
B)False
Q4) Public affairs evolved from public relations.
A)True
B)False
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Chapter 6: Issues Management and Crisis Management
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Sample Questions
Q1) Issues management is a process by which a firm deals with its most important stakeholders' demands.
A)True
B)False
Q2) Which of the following issues has always been part of the business process?
A)legislative
B)ecological
C)financial
D)social welfare
Q3) The conventional approach to issues management includes all of the following characteristics except
A)issues originate in social,political,regulatory,or judicial environments.
B)issues fall in the domain of public affairs management.
C)an issue is any trend or event that might affect the company.
D)issues are legitimate and urgent stakeholder concerns.
Q4) All of the following are part of the Ten Steps of Crisis Communication except:
A)Identify crisis communication team
B)Train spokesperson
C)Keep arm's length from your audience
D)Be prepared to ride out the storm
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Chapter 7: Business Ethics Fundamentals
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Sample Questions
Q1) The ethical management model that conforms to high standards of behavior or professional standards of conduct is
A)immoral management.
B)semi-moral management.
C)moral management.
D)amoral management.
Q2) An ethical principle based on the idea that an individual should maximize their own self-interests is called
A)unethical egoism.
B)ethical egoism.
C)conscience egoism.
D)conventional egoism.
Q3) The ethics scandal that has come to define modern business ethics is the Enron debacle.
A)True
B)False
Q4) Provide a short answer to each of these questions.Be sure to fully explain your answer.
What is the distinction that the textbook draws between ethics and morality?
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Chapter 8: Personal and Organizational Ethics
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Sample Questions
Q1) The ethical principle that states,"we should always act so as to produce the greatest ratio of good to evil for everyone" is A)deontology.
B)virtue ethics.
C)utilitarianism. D)hedonism.
Q2) Even the most routine decisions that managers make have ethical implications. A)True B)False
Q3) The ethics of care may help managers utilize A)deontological principles.
B)the stakeholder perspective.
C)utilitarianism.
D)the principle of rights.
Q4) Utilize the knowledge you have gained to respond to the following essay questions.Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it.
Evaluate the principle of utilitarianism.
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Chapter 9: Business Ethics and Technology
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Q1) Surveys in the United States show that people are about evenly split on the idea of human cloning.
A)True
B)False
Q2) Employers' monitoring of workers is not limited to their use of computers and the Internet.
A)True
B)False
Q3) Surveillance and security by use of computer technology got a big boost as a result of
A)lower costs.
B)enhanced resolution of digital photos.
C)relaxation of rules governing international travel.
D)the terrorist attacks of September 11,2001.
Q4) Few applications of biotechnology will come in the fields of A)health care.
B)sports medicine.
C)pharmaceuticals.
D)agriculture.
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Chapter 10: Ethical Issues in the Global Arena
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Sample Questions
Q1) Current standards for SA800 include all the following except A)certifications.
B)compensations.
C)management systems.
D)child labor.
Q2) Grease payments are all of following except A)monies given to minor officials
B)get goods through red tape
C)monies given to high ranking officials
D)small sums of money
Q3) The requirement for an MNC to take on local partners is referred to as A)legitimation.
B)local partnering.
C)creeping expropriation.
D)localization.
Q4) The United States' global economic leadership is demonstrated by the fact that more than half of the world's largest MNCs are based in America.
A)True
B)False
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Chapter 11: Business,Government,and Regulation
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Sample Questions
Q1) Which of the following is not a concern expressed by executives about government involvement in business?
A)it is difficult to determine the best way to work productively with government.
B)regulators and policy makers do not understand the economics of their industry
C)government blames business for society's problems
D)U.S adults said government should do more
Q2) Government payments to industries or groups with special qualifications are called A)transfer payments.
B)subsidies.
C)loan guarantees.
D)moral suasion.
Q3) Provide a short answer to each of these questions.Be sure to fully explain your answer.
In an economy that says it seeks to maximize profits for the individual firm,how can the United States government justify regulating business to control excess profits?
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Chapter 12: Business Influence on Government and Public Policy
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Sample Questions
Q1) As the regulatory environment has become more complex,businesses have had little choice but to
A)move offshore.
B)follow the rules closely.
C)become more politically active.
D)avoid the political process.
Q2) An umbrella organization has a broad base of membership that represents businesses in several different industries.
A)True
B)False
Q3) Lobbyists are generally interested in the common good.
A)True
B)False
Q4) In lobbying,a trade association often uses
A)written phone banks.
B)use grassroots lobbying support.
C)lagging promotion.
D)limited spending.
Page 14
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Chapter 13: Consumer Stakeholders: Information Issues and Responses
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Sample Questions
Q1) The fact that advertising can increasingly be found everywhere is referred to as
A)the consumer culture.
B)expanding markets.
C)ad creep.
D)evolutionary marketing.
Q2) The ability of an organization to effectively identify,acquire,foster,and retain loyal profitable customers is
A)customer service.
B)effective marketing.
C)customer relationship management.
D)ethical marketing.
Q3) Utilize the knowledge you have gained to respond to the following essay questions.Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it. Do you think PepsiCo's progressive plan for the future will satisfy both goals of being socially responsible and making money.
Q4) The effects of advertising have clearly had a net negative effect on society.
A)True
B)False
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Chapter 14: Consumer Stakeholders: Product and Service Issues
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Sample Questions
Q1) The Food and Drug Administration is part of A)Housing and Urban Development.
B)the Health and Human Services Department.
C)the Interstate Commerce Commission.
D)the Federal Trade Commission.
Q2) Which of the following is not a driver of the quest to improve product and service quality?
A)the demands of a competitive marketplace
B)legislation and regulation
C)an increasingly sophisticated consumer base
D)the threat of product liability lawsuits
Q3) The Tylenol case in the 1980s,in which capsules were injected with cyanide,is an example of
A)product extortion.
B)product liability.
C)product tampering.
D)product packaging.
Q4) Provide a short answer to each of these questions.Be sure to fully explain your answer.
What have been the impacts of new leadership in the CPSC?
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Chapter 15: The Natural Environment As Stakeholder
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Sample Questions
Q1) Utilize the knowledge you have gained to respond to the following essay questions.Your answers should state your position and use logical arguments and content from this and other chapters in the textbook to support it.
Describe the major sources of pollution in the area where you live.
Q2) A measure of disorder of energy,indicating its unavailability for recycling for the same use,is
A)entropy.
B)dissolution.
C)atrophy.
D)declination.
Q3) CERES principles include all of the following except
A)reduce environmental,health,and safety risks to employees and the public
B)environmental restoration
C)concentrate on industrialized countries
D)informing the public
Q4) The amount of solid wastes disposed each year is reduced by the amount of waste materials recycled.
A)True
B)False
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Chapter 16: Business and Community Stakeholders
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Sample Questions
Q1) Which of the following is not a category of corporate contributions programs?
A)community giving for which there is little or no expected benefit for the business.
B)gifts that support long-term strategic business goals while also meeting a critical community need.
C)giving that benefits the business wherein the benefit is its primary motivation.
D)firms whose donations usually go to children's programs
Q2) Selection of projects for a community action program grows out of A)an application process.
B)matching community needs with company resources.
C)needs identified by board members.
D)grassroots lobbying efforts.
Q3) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Review the pros and cons of outsourcing.
Q4) Provide a short answer to each of these questions.Be sure to fully explain your answer.
Delineate the arguments for and against the practice of cause-related marketing.
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Chapter 17: Employee Stakeholders and Workplace Issues
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Q1) The idea that the relationship between a worker and employer is voluntary and can be terminated at any time,by either party,is the
A)employment-at-will doctrine.
B)due process principle.
C)corporate governance system.
D)arbitrary employment doctrine.
Q2) The right to receive an impartial review of one's complaints and to be dealt with fairly is known as
A)the right to a fair and speedy trial.
B)the right to trial by a jury of one's peers.
C)good faith bargaining.
D)due process.
Q3) As a general rule,managers should assume that litigation might result from firing an employee.
A)True
B)False
Q4) Today's typical worker has had nine jobs by the age of 30.
A)True
B)False
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Chapter 18: Employee Stakeholders: Privacy, safety, and Health
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Sample Questions
Q1) One of the few places in which guidelines for the handling and use of information exists is
A)the state of Maryland.
B)the health care field.
C)the consumer credit industry.
D)Japan.
Q2) Because OSHA does not have enough inspectors to monitor all of the businesses in the United States,
A)businesses have a "free pass" to design their own safety standards.
B)it attempts to make up for it by passing "nitpicking" rules.
C)it gets help from the Department of Labor.
D)businesses have a heavy responsibility for safety in the workplace.
Q3) An OSHA recommendation for preventing workplace violence include all of the following except
A)providing safety education.
B)arming the workplace.
C)secure the workplace.
D)Develop policies and procedures covering visits of health care providers.
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Chapter 19: Employment Discrimination and Affirmative Action
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Sample Questions
Q1) The Equal Pay Act of 1963 prohibits discrimination in pay based on A)age.
B)sex.
C)seniority.
D)skills.
Q2) The EEOC defines a disability as
A)anything that keeps a person from doing what an average person can do.
B)limits physical or mental capacities in any way.
C)a condition that substantially limits one or more of the employee's major life activities.
D)a state of mind that keeps a person from performing basic life functions.
Q3) The Civil Rights movement made people in the United States more aware of A)continued slavery in the South and Southwest.
B)the plight of all people of color,not just blacks.
C)the economic inequality that existed between races in American at that time. D)pay inequality between men and women.
Q4) Age discrimination statues protect those people who are 50 years old and older. A)True B)False
Page 21
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