

Introduction to Business Computing Exam Review
Course Introduction
Introduction to Business Computing provides students with a foundational understanding of how technology is integrated into modern business environments. Covering key concepts such as computer hardware and software, data management systems, networking, and cybersecurity, the course explores the pivotal role of information systems in decision-making and business operations. Through hands-on exercises and real-world case studies, students develop essential skills in using productivity software, managing digital information, and adopting innovative technologies to streamline business processes, preparing them for the demands of todays digital workplace.
Recommended Textbook
Introduction to Information Systems 2nd Edition by Patricia Wallace
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12 Chapters
1441 Verified Questions
1441 Flashcards
Source URL: https://quizplus.com/study-set/391

Page 2

Chapter 1: Information Systems and People
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6808
Sample Questions
Q1) Which of the following individuals is responsible for ensuring that a company's confidential information is well-protected?
A) the Chief Information Security Officer
B) the Chief Executive Officer
C) the Chief Technology Officer
D) the Chief Knowledge Officer
Answer: A
Q2) In an information system department, the operations department is responsible for ________.
A) installing and managing communications technologies and networks
B) providing services to internal and external customers on technology issues
C) installing and updating servers
D) handling backups and archiving
Answer: D
Q3) A quantitative analyst working in an investment bank will be able to ________.
A) share personal pictures and videos on the bank's servers
B) access some information on the bank's servers
C) use the Internet freely and access any website
D) take files home on portable USB flash drives
Answer: B
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Chapter 2: Information Systems and Strategy
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6812
Sample Questions
Q1) Which of the following is a valid observation on price-based rivalry among existing competitors?
A) It is damaging for the competitors and the industry in which they operate.
B) It leads to quality-based competition and innovation.
C) It results in hidden losses for the customers.
D) It decreases the price sensitivity of customers.
Answer: A
Q2) Melloc is one of many suppliers selling milk to retail customers. Since there are many sellers, price is a major determinant of market success. Which of the following statements about Melloc is true?
A) Melloc's customers have to deal with higher switching costs.
B) Melloc will be in a position to dictate terms with its customers.
C) Melloc faces powerful buyers in the retail market.
D) Melloc has a strong control over the market.
Answer: C
Q3) Government action can influence how Porter's five forces operate in industries.
A)True
B)False
Answer: True
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Page 4

Chapter 3: Information and Communications
Technologies: The Enterprise Architecture
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6813
Sample Questions
Q1) The keyboard layout evolved from the typewriter. Why did this turn out to be a disadvantage?
Answer: The QWERTY layout popularly used in typewriters was originally designed to slow down data entry to prevent collisions of the hammers striking the paper. Since the first keyboard layouts were based on the QWERTY layout used in typewriters, they were not designed to maximize typing speed. Attempts to introduce a better design failed because many people already knew the QWERTY layout.
Q2) Which of the following is an example of peer-to-peer network?
A) Mozilla Firefox
B) BitTorrent
C) Microsoft Office
D) Google Docs
Answer: B
Q3) A drawback of cloud computing is that an extremely reliable Internet connection is a must.
A)True
B)False
Answer: True
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Chapter 4: Databases and DataWarehouses
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) To collate innovative ideas for an important business project, a manager creates a database which is not integrated into the enterprise database. The new database is an example of a(n) ________.
A) mirror database
B) shadow system
C) information system
D) data warehouse
Q2) What is the drawback of using Social Security Numbers (SSN) as the primary key for tables of employees, hospital patients, students, or cable TV customers?
A) Typing the nine digit SSN numbers is laborious and time consuming.
B) Non-U.S. citizens may not have an SSN.
C) It is not a confidential identification number.
D) It is not a unique identification number.
Q3) How are databases used across organizational boundaries? Illustrate with an example.
Q4) Database developers should use meaningful information for primary keys.
A)True
B)False
Q5) What are the requirements for successful master data management?
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Chapter 5: Information Systems for the Enterprise
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6815
Sample Questions
Q1) Carrie, the finance manager of an insurance company, suspects some of the sales representatives of submitting their travel expenses receipts twice. Which of the following would help her spot such fraudulent submissions?
A) electronic data interchange
B) exception reports
C) noncompliance reports
D) compliance reports
Q2) Demand forecast accuracy is important because underestimating demand leads to ________.
A) high inventory costs
B) lost sales
C) customer satisfaction
D) discount blowouts
Q3) How does social networking affect human capital management systems? Explain with an example.
Q4) Twitter is growing as a way to provide customer support, largely because it can reach customers in near real-time.
A)True
B)False
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Chapter 6: The Web, E-Commerce, and M-Commerce
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6816
Sample Questions
Q1) A ________ is a small text file left on a website visitor's hard drive that is used to personalize the site for the visitor, or track web activities.
A) plug-in
B) tag cloud
C) spider
D) cookie
Q2) Describe some of the ways in which organizations can facilitate offline relationships through their websites.
Q3) For using the web, mouse foot pedals, screen readers, Braille displays, head-mounted pointers, joysticks, and speech-to-text translators for the deaf can all improve access.
A)True
B)False
Q4) File transfer protocol (ftp://) is a transmission protocol which indicates that the resource is a file to be transferred.
A)True
B)False
Q5) What is multidimensional website architecture? Explain with the help of examples.
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Chapter 7: Business Intelligence and Decision Making
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6817
Sample Questions
Q1) Which of the following is a function of forecasting?
A) setting a target value and telling the program which variable to change to reach the goal
B) using semantic structures and linguistic relationships to extract meaningful business intelligence
C) calculating relationships between variables and allowing users to change some variables to see how others are impacted by it
D) analyzing seasonal trends, using statistical decision support tools, to predict the future
Q2) Companies use intelligent agents to extract useful business intelligence from private, inaccessible websites.
A)True
B)False
Q3) Which of the following is an accurate definition of a top landing page?
A) the number of links on a web page that directs a user into a related website
B) the number of entrances to a site for each page
C) the number of relevant results thrown up by a search engine
D) the number of pages that sponsor ads
Q4) What are the different functions performed by bots or intelligent agents?
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Chapter 8: Collaborating with Technology
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6818
Sample Questions
Q1) Which of the following functions do wikis perform within an organization?
A) creating a substantial base of knowledge
B) creating interactive discussions between employees and clients
C) establishing communication between members of a team through instant text messaging
D) creating telepresence between employees working across the globe
Q2) Athena Jolene, a human resources executive at Thomas Griffith, wants to collect ideas from the company's employees for an upcoming company-wide event. The company has offices spread across the country. Which of the following techniques will best help Athena receive suggestions from employees, while also allowing employees to share their ideas with one another?
A) instant messaging
B) discussion forum
C) texting
D) emailing
Q3) Which of the following functions is performed by texting?
A) synchronous collaboration among users
B) telepresence between users
C) transfer of photos and videos
D) creation and maintenance of databases
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Chapter 9: Knowledge Management and E-Learning
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6819
Sample Questions
Q1) Negotiating strategies, mentoring, and coaching are all part of the ________ that one adds to the company.
A) human capital
B) venture capital
C) equity capital
D) structural capital
Q2) A ________ is a website in which users add and edit articles about specific topics and discuss the contents of each article with other editors.
A) blog
B) wiki
C) portal
D) mashup
Q3) A person in an e-learning program who knows just what should be included in the course and possesses the content expertise is known as a ________.
A) semantic reasoner
B) subject matter expert
C) lexical analyzer
D) knowledge engineer
Q4) What is self-paced e-learning?
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Chapter 10: Ethics, Privacy, and Security
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6809
Sample Questions
Q1) Enforcing intellectual property laws becomes difficult when ________.
A) it is used for commercial purposes
B) the protection of intellectual property involves immovable assets
C) it is digitized
D) it comprises tangible assets
Q2) What is the step involved in risk management after vulnerabilities of an organization have been examined?
A) determination of the source of threats
B) assessment of threats
C) evaluation of controls that fill in security gaps
D) finalization of broadly defined goals
Q3) Laws always result from the pushes and pulls of lobbying efforts and political pressures and have nothing to do with ethics.
A)True
B)False
Q4) For which of the following purposes are botnets most likely to be used?
A) capturing Internet users' sensitive information
B) attracting different types of malware to track their origins
C) encrypting critical information to protect it from loss or corruption
D) tracking and eliminating computer worms and viruses
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Chapter 11: Systems Development and Procurement
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6810
Sample Questions
Q1) The major function of a process diagram is to trace ________.
A) process operations from beginning to end in a way that is clear to all stakeholders
B) the errors that could possibly creep into the process during the analysis stage of the SDLC
C) the maintenance cost of an initiative
D) the implementation cost of an initiative
Q2) In acceptance testing, tests are conducted by an organization's IT staff to assess how well a system performs under peak loads.
A)True
B)False
Q3) How does a phased implementation process operate?
Q4) What is a parallel implementation process? Discuss its advantages and drawbacks.
Q5) Discuss the testing phase of the systems development life cycle.
Q6) Which of the following is a function of a requirements definition document (RDD)?
A) emphasizing the impact that information systems have on business processes
B) specifying the features that an information system should have
C) conducting the S.W.O.T. analysis of the business' industry
D) estimating the maintenance cost of a business process
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Chapter 12: Project Management and Strategic Planning
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119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/6811
Sample Questions
Q1) Which of the following should a project manager ideally do to efficiently manage a project?
A) commit to delivering features that stakeholders are expecting even if timelines are narrow
B) allow end-users to learn from their mistakes instead of hand-holding after launch
C) avoid making unpopular decisions that might dismay the clients
D) communicate the time, cost, and scope constraints clearly as the project unfolds
Q2) Which of the following is most likely to be a consequence of a security breach in an organization?
A) massive absenteeism
B) electrical outages
C) alteration of data
D) employee evacuations
Q3) Explain the closing processes involved in project management.
Q4) What is a program management office?
Q5) What are the essential characteristics that a project manager should possess?
Q6) What is a project charter?
Q7) What is a black swan in a business environment? Explain.
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