

Introduction to Business Computing
Exam Answer Key
Course Introduction
Introduction to Business Computing provides students with a foundational understanding of how computers and information technology are utilized in modern business environments. The course covers essential topics such as hardware and software basics, data management, office productivity applications, and an overview of business information systems. Emphasis is placed on practical skills, including word processing, spreadsheets, presentations, and internet research, as well as the ways technology supports decision-making, communication, and business operations. By the end of the course, students will be equipped with the digital literacy necessary for success in a technology-driven workplace.
Recommended Textbook
Introduction to Information Systems 2nd Edition by Patricia Wallace
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12 Chapters
1441 Verified Questions
1441 Flashcards
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Page 2

Chapter 1: Information Systems and People
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6808
Sample Questions
Q1) ________ refers to the information that managers draw from the company's own information systems and external sources to make decisions.
A) Business intelligence
B) Entrepreneurship
C) Corporate governance
D) Artificial intelligence
Answer: A
Q2) Which of the following is a critical component of an information system?
A) culture
B) demographics
C) processes
D) ideas
Answer: C
Q3) In certain situations, such as fund-raising for an NGO, information systems are not of any use.
A)True
B)False
Answer: False
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Page 3

Chapter 2: Information Systems and Strategy
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) The ecosystem in which a company is embedded is a(n) ________.
A) natural community that is restricted to the members of its value chain
B) economic community that includes related industries
C) community focused entirely on the immediate competitors of a company
D) community constituted by markets that are not related to the company
Answer: B
Q2) Explain how rivalry among competitors affects businesses.
Answer: The profitability of an industry and its competitive structure is affected by the intensity of rivalry among existing competitors, particularly with respect to how they are competing, and what they compete on. If firms compete mainly on price, rivalry is high and the industry as a whole becomes less profitable because price cutting triggers rounds of retaliation and damaging price wars.
Q3) Which of the following is a primary activity of an automobile manufacturer?
A) assembling automobile parts
B) administration and management of infrastructure
C) human resource management
D) inventory tracking
Answer: A
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Chapter 3: Information and Communications
Technologies: The Enterprise Architecture
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6813
Sample Questions
Q1) Optical scanners are used to ________.
A) track and interpret body movement
B) monitor traffic patterns
C) decipher barcodes and other symbols
D) read information embedded in RFID tags
Answer: C
Q2) ________ is a mobile broadband technology that relies on microwave transmissions to blanket large metropolitan areas from microwave towers, usually on buildings.
A) Wifi
B) IPv4
C) WiMax
D) CDMA2000
Answer: C
Q3) The thin, flexible shape of coaxial cables allows them to wind easily through ceilings, walls, and cubicles.
A)True
B)False
Answer: False

Page 5
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Chapter 4: Databases and DataWarehouses
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) Kris, an IT manager at Park Infosystems, is handling four projects simultaneously. Each project has loaned and shared resources from other teams. The relationship between Kris and the project that he is working on represents a ________.
A) one-to-many relationship
B) many-to-one relationship
C) many-to-many relationship
D) one-to-one relationship
Q2) What are the ways in which information is classified in terms of structure? Explain with examples.
Q3) Which of the following database architectures works well for one-to-many relationships, but is not effective with many-to-many relationships?
A) network database
B) hierarchical database
C) object-oriented database
D) cluster database
Q4) Describe performance tuning and the trade-offs associated with it.
Q5) Database developers should use meaningful information for primary keys.
A)True
B)False
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Chapter 5: Information Systems for the Enterprise
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following modules of the human capital management systems encourages interactions through wikis and blogs?
A) human resources management applications
B) service delivery modules
C) workforce management modules
D) social networking software
Q2) Which of the following is the primary function of the International Accounting Standards Board (IASB)?
A) representing accountants employed in public sector companies around the world
B) representing accountants employed in public sector companies in developed countries
C) developing and promoting a single worldwide set of financial reporting standards
D) training professional accountants worldwide on ethical accounting practices
Q3) Implementing ERPs very often results in dismal success rates and runaway costs.
A)True
B)False
Q4) All valuable supply chain metrics stay visible even when no one collects them.
A)True
B)False
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Chapter 6: The Web, E-Commerce, and M-Commerce
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following is a transmission protocol which specifies that the resource is a web page containing code the web browser can interpret and display?
A) file transfer protocol
B) file exchange protocol
C) hypertext transfer protocol
D) simple text transfer protocol
Q2) The buying and selling of goods and services over the Internet or other networks, encompassing financial transactions between businesses, consumers, governments, or nonprofits is called ________.
A) online management
B) online transaction processing
C) e-commerce
D) inventory management
Q3) Which of the following factors is taken into account by search engines while determining the relevance of a website?
A) user interface design of the website
B) media richness of the website
C) web accessibility score of the website
D) quality of external links to the site from other websites
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Page 8

Chapter 7: Business Intelligence and Decision Making
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following best describes keyword advertising?
A) text ads that are displayed on walls and sidewalks using popular lingo and words
B) visual ads in which the focal point is an image and occupies the maximum space in the ad
C) visual ads using flyers or posters in crowded places where a single word draws the attention of passersby
D) text ads that appear as sponsored links along with the results of a particular word search in a search engine
Q2) Discuss how expert systems function and the challenges faced by developers in building it.
Q3) Which of the following functions do intelligent agents perform in the context of search engines?
A) retrieving downloadable files from online sources
B) screening out malicious codes and viruses
C) distributing third-party cookies
D) monitoring information overload
Q4) Discuss how dashboards, portals, and mashups support the decision-making process.
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9

Chapter 8: Collaborating with Technology
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following collaborative technologies has the greatest amount of media richness as well as interactivity?
A) face-to-face conversations
B) shared workspaces
C) social networking
D) text messaging
Q2) Which of the following pairs perform similar functions in the online world?
A) virtual reality and hashtags
B) vCards and HTML
C) microblogging and hCards
D) presence awareness and context indicators
Q3) A ________ allows users to maintain a website with ongoing commentary, images, and links to other online resources in which posts are displayed in reverse chronological order so that the most recent appears on top.
A) hashtag
B) blog
C) wiki
D) tumblr
Q4) How do the iCalendar capabilities benefit users?
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Chapter 9: Knowledge Management and E-Learning
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6819
Sample Questions
Q1) Negotiating strategies, mentoring, and coaching are all part of the ________ that one adds to the company.
A) human capital
B) venture capital
C) equity capital
D) structural capital
Q2) Intellectual capital refers to tangible assets and resources of an enterprise that are captured by conventional accounting reports.
A)True
B)False
Q3) Which of the following is an accurate definition of wikis?
A) interactive systems which help people communicate through web conferencing B) mentoring strategies in which new employees work side-by-side for weeks with an incumbent employee
C) websites in which users add and edit articles about specific topics and discuss contents of articles
D) discussion forums which help improve coordination between teams in an organization
Q4) How is explicit knowledge different from tacit knowledge?
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Chapter 10: Ethics, Privacy, and Security
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) According to the incidence response plan, which of the following would be most useful in containing any damage caused by a security threat?
A) preserve evidence of damage done
B) reevaluate risk matrix
C) restrict system access
D) investigate system logs for evidence
Q2) The term ________ refers to a seemingly harmless or useful program that installs malicious code allowing remote access to a computer, as for a botnet.
A) honeypot
B) Trojan horse
C) firewall
D) black swan
Q3) Which of the following is a negative impact of surveillance in online communications?
A) lowered productivity of employees
B) compromised company security
C) increased levels of confidentiality
D) increased pressure on corporate email systems
Q4) What is an incidence response plan and what are the steps involved in it?
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Chapter 11: Systems Development and Procurement
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) A major advantage of a ________ is that people whose roles span modules do not have to switch back and forth between old and new modules.
A) phased implementation
B) direct implementation
C) parallel implementation
D) pilot implementation
Q2) The person who leads a requirements analysis needs to have a solid background in business management and information systems.
A)True
B)False
Q3) An organization is using a unified procurement approach if it ________.
A) prefers systems that are offered by a single vendor
B) sells systems to buyers from the same market
C) buys systems from different geographic markets
D) creates the best systems with the latest technologies available
Q4) What is extreme programming? What are its distinguishing features?
Q5) A feasibility study is an important part of the analysis stage of the SDLC.
A)True
B)False
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Chapter 12: Project Management and Strategic Planning
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119 Verified Questions
119 Flashcards
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Sample Questions
Q1) Lack of customization and high stakeholder involvement are amongst some of the most cited reasons for project failure.
A)True
B)False
Q2) Which of the following sets of processes is carried out first in project management?
A) executing process
B) initiating process
C) implementing process
D) monitoring process
Q3) Which of the following statements is true of a project charter?
A) It generally includes the work breakdown structure.
B) It is a document prepared to monitor the progress of the project.
C) It documents the experiences and knowledge gained during the project.
D) It shows that the senior management support the project.
Q4) A project is a temporary activity that is launched for a specific purpose to carry out a particular objective.
A)True
B)False
Q5) Explain the closing processes involved in project management.
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