Interpersonal Relations Exam Bank
Course Introduction
Interpersonal Relations explores the dynamics of communication, behavior, and emotional intelligence as they manifest in one-on-one and group settings. Students examine the theories and principles underlying effective interaction, conflict resolution, and relationship-building across diverse contexts including workplace, family, and social environments. Through practical exercises and case studies, the course emphasizes active listening, empathy, assertiveness, and cultural sensitivity, equipping students with essential skills to foster positive and productive personal and professional relationships.
Recommended Textbook
Social Psychology 4th Edition by Tom Gilovich
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18 Chapters
1080 Verified Questions
1080 Flashcards
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Chapter 1: An Invitation to Social Psychology
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Sample Questions
Q1) Social psychologists differ from personality psychologists because social psychologists tend to
A) rely primarily on correlational research.
B) argue that genetics do not exert causal effects on social behavior.
C) examine the influence of situations on behaviors.
D) stress individual differences in behavior.
Answer: C
Q2) Which statement is most consistent with the beliefs of an individualist culture?
A) Eat, drink, and be merry.
B) Live by the sword, die by the sword.
C) Different strokes for different folks.
D) The nail that stands out gets pounded down.
Answer: C
Q3) Which of the following Supreme Court rulings was heavily influenced by social psychological research?
A) Roe v. Wade
B) Brown v. Board of Education
C) Marbury v. Madison
D) Miranda v. Arizona
Answer: B
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Chapter 2: The Methods of Social Psychology
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Sample Questions
Q1) One of the primary reasons field experiments are conducted is that they
A) are logistically very easy to carry out.
B) are very high in external validity.
C) incorporate a high degree of consistency across conditions.
D) usually result in statistically significant results.
Answer: B
Q2) All of the following are examples of resources used in archival research EXCEPT A) police records.
B) newspaper articles.
C) firsthand observations of behavior.
D) databases.
Answer: C
Q3) What is one of the most important differences between correlational and experimental research designs?
A) Experiments measure the degree of the relationship between two variables.
B) Correlations only examine one variable.
C) Experiments use random assignment.
D) It is impossible to determine cause by doing an experiment.
Answer: C
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Page 4
Chapter 3: The Social Self
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Sample Questions
Q1) The quote "the squeaky wheel gets the grease" reflects which type of self-construal?
A) independent
B) interdependent
C) communal
D) distinctiveness
Answer: A
Q2) Adina has low self-esteem. She always feels uncomfortable in social situations. According to research on self-verification theory, with whom would Adina most likely choose to be friends?
A) Kevin, who told her she's the coolest girl he knows
B) Mitchell, who told her she's kind of awkward
C) Raymond, who is high in self-monitoring
D) Lars, who is low in self-monitoring
Answer: B
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Chapter 4: Social Cognition: Thinking About People and Situations
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Sample Questions
Q1) According to the textbook, which of the following is NOT directly associated with schema activation?
A) subliminal stimuli
B) recent activation of a schema
C) expectations
D) novel information
Q2) Liam, the photography editor of a national magazine, is looking through a series of pictures to find a model who seems strong and competent. Given research findings on physical appearance and snap judgments, Liam should select a model whose face has A) large eyes.
B) high eyebrows.
C) an angular chin.
D) a high forehead.
Q3) Because of the availability heuristic, people can be more likely to
A) underestimate the frequency of dramatic natural disasters.
B) overestimate the frequency of dramatic natural disasters.
C) overestimate the frequency of common illnesses that can become fatal, such as diabetes or asthma.
D) underestimate the frequency of dramatic accidents that lead to death.
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Chapter 5: Social Attribution: Explaining Behavior
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Sample Questions
Q1) What is a counterfactual thought? Explain the circumstances under which it is most likely to occur.
Q2) Jim meets Eun Joo for coffee and asks, "Would you be my date for the Sigma Chi formal dance?" She smiles and says, "That is so nice of you, but I have already got plans." Jim then thinks to himself, "I will never find a date for this formal." Given this information, you can conclude that Jim's response reflects a(n) ________ attribution.
A) stable
B) global
C) external
D) transient
Q3) The just world hypothesis, believing that good things happen to good people, is used to explain which psychological phenomenon?
A) the fundamental attribution error
B) the covariation principle
C) the augmentation principle
D) the cultural priming effect
Q4) What is the just world hypothesis? In addition, explain how this hypothesis is relevant to the fundamental attribution error.
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Page 7
Chapter 6: Emotion
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Sample Questions
Q1) Someone cut Neha off while she was trying to find a parking spot at the movie theater. She is mad. After a few more minutes, Neha finds another spot and heads inside. When buying popcorn, the attendant spills a bit of it and then moves on to the next person in line. How is Neha likely to interpret the attendant's behavior?
A) Neha is likely to think that the attendant is rude and aggressive.
B) Neha is likely to think that the attendant did not notice he spilled her popcorn.
C) Neha is likely to think that the attendant is absentminded.
D) Neha is likely to think that the attendant is tired.
Q2) Describe two effects of emotion on perception that have been documented through research.
Q3) Rob is a conservative Republican. Based on your reading, about which moral domain is Rob LESS likely to be concerned?
A) purity/degradation
B) loyalty/betrayal
C) authority/subversion
D) care/harm
Q4) Describe how emotions can coordinate action via the modality of touch.
Q5) Give two examples of how emotions can influence moral judgments.
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Chapter 7: Attitudes, Behavior, and Rationalization
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Sample Questions
Q1) Your friend asks you for advice on how she can encourage her son to clean his room regularly. Generate a plan, based on the principle of insufficient justification, to get her son to clean his room more often. How can she avoid the overjustification effect?
Q2) Cacioppo and colleagues have examined how arm movements can influence attitudes by asking participants to view Chinese characters while either extending an arm away from or flexing an arm toward themselves. Which of the following best sums up the results of this research?
A) The arm movements did not affect participants' attitudes toward the different Chinese characters.
B) The participants had more favorable attitudes toward the characters they viewed while extending an arm away, compared with flexing an arm toward.
C) The participants had more favorable attitudes toward the characters they viewed while flexing an arm toward, compared with extending an arm away.
D) Participants who nodded their heads showed the most positive attitudes toward the characters.
Q3) What are self-affirmations and how can they be used to ward off cognitive dissonance?
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Chapter 8: Persuasion
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Sample Questions
Q1) The sleeper effect occurs in situations in which messages from ________ sources shift attitudes ________.
A) unreliable; immediately
B) reliable; immediately
C) unreliable; after a delay
D) reliable; after a delay
Q2) Some residents in your town want to build a new elementary school, but others do not. You are leaning toward the pro-school camp. One day, you receive a flyer from the pro-school camp that warns you that the anti-school camp is going to hold a demonstration at a local park. The flyer briefly summarizes how the anti-school camp will attack the pro-school position. Further, the flyer asks you to think about how you can refute the attack before the demonstration occurs. The pro-school camp's strategy is an example of ________. It should ________ your resistance to stronger, more detailed attacks if you end up attending the demonstration.
A) attitude inoculation; decrease
B) attitude inoculation; increase
C) thought polarization; increase
D) thought polarization; decrease
Q3) Give three examples of how the media can shape our conception of social reality.
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Page 10
Chapter 9: Social Influence
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Sample Questions
Q1) Parker has just been named Employee of the Month at the grocery store where she works and is delighted. Coincidentally, her younger brother Marty decides to ask her for $20 so he can take his girlfriend to the movies. Compared to any other day, Parker would be ________ likely to comply with his request today, because ________ compliance. A) more; positive mood increases
B) less; negative mood increases
C) just as; mood state has no influence on
D) less; only reason-based requests increase
Q2) Imagine that you work for a local animal shelter and your goal is to increase the number of people who are willing to adopt a dog from the shelter. According to the ________ technique, one approach could be to first ask people if they would be willing to wear a button that says, "Adopt a dog today," and then a couple of weeks later ask them if they would be willing to adopt a dog themselves.
A) door-in-the-face
B) foot-in-the-door
C) that's-not-all
D) lowball
Q3) Describe the phenomenon of automatic mimicry and give two reasons why it occurs.
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Page 11
Chapter 10: Relationships and Attraction
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Sample Questions
Q1) Peggy is a generally neurotic person. According to research discussed in the textbook, Peggy is particularly
A) likely to experience relationship problems.
B) likely to get married.
C) unlikely to have strong reactions to conflict.
D) likely to come from a lower socioeconomic status background.
Q2) Gina is about to have her first baby. To learn more about how to raise a securely attached child, she has just read an article about John Bowlby's research, which emphasizes that attachment style
A) fluctuates in accordance with momentary changes in our moods and desires.
B) is shaped by how the child is treated during infancy and early childhood.
C) is genetically inherited (as opposed to environmentally determined).
D) is likely to change from one style to another over the life span.
Q3) If the need to belong is universal, then this need should occur in A) relationships with parents but not with friends.
B) humans but not animals.
C) individualistic cultures but not collectivist cultures.
D) cultures around the world.
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Chapter 11: Stereotyping, Prejudice, and Discrimination
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Sample Questions
Q1) When experimental groups are created using the minimal group paradigm, which of the following characteristics do these groups have?
A) Participants are separated by gender, with males in one group and females in another group.
B) Participants are separated by race, with white participants in one group and black participants in another.
C) Groups are created using meaningless and arbitrary criteria so that there is no real difference between the groups.
D) Groups are created by allowing participants to choose with whom they would rather work.
Q2) Recall that Steele and Aronson (1995) showed that black participants performed relatively poorly on a test when they were led to believe it was a particularly good measure of intellectual ability. This finding can be explained by A) illusory correlation.
B) attributional ambiguity.
C) stereotype threat.
D) paired distinctiveness.
Q3) Give an example of the outgroup homogeneity effect and explain why it occurs.
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Chapter 12: Groups
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Sample Questions
Q1) Evaluate the claim that people always perform easy tasks better when other people are present. Under what circumstances might this claim be INCORRECT?
Q2) In which of the following situations can the presence of others mask the typical social facilitation effects?
A) when employees have powerful norms against working too hard, and "rate busters" are chastised
B) when African American students put out less effort in the presence of other African American students to avoid "acting white"
C) when adolescent boys want to convey a lack of interest in a childlike task when others are present
D) All of the above are correct.
Q3) The symptoms of groupthink include all of the following EXCEPT
A) being open to outside criticism.
B) considering few alternative viewpoints.
C) ignoring relevant facts.
D) believing in the group's moral superiority.
Q4) Describe the spotlight effect. Then describe an experiment you could conduct that could demonstrate this effect.
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Page 14
Chapter 13: Aggression
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Sample Questions
Q1) Which of the following statements about forgiveness and reconciliation is most accurate, based on the research described in the textbook?
A) Reconciliation behaviors such as confessions, apologies, and signs of remorse often trigger forgiveness.
B) Reconciliation behaviors are only seen in humans.
C) Divorced spouses fare better if they end all communication with one another.
D) Both a and b are correct.
Q2) In what month might you expect that major league baseball pitchers would be more likely to hit batters?
A) April
B) March
C) August
D) September
Q3) Drawing on research described in the textbook, describe three recommendations you could give to group leaders who are trying to promote peace between two groups with a history of conflict.
Q4) Explain the connection between social rejection and aggression from an evolutionary perspective.
Q5) Define culture of honor and describe its influence on aggression.
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Chapter 14: Altruism and Cooperation
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Sample Questions
Q1) In one experiment, a "victim" (actually a confederate) staggered across the aisle of a subway car, collapsed to the floor, and then stared up at the ceiling. In one condition, the victim was bleeding, while in another condition, he was not. Results showed that the A) presence of blood neither increased nor decreased the victim's chances of receiving help.
B) presence of blood increased the victim's chances of receiving help from men, but the presence of blood decreased the victim's chances of receiving help from women.
C) victim was more likely to get help when he was bleeding.
D) victim was less likely to get help when he was bleeding.
Q2) The Machiguenga people of Peru collaborate little with others outside their family, whereas the Lamerala people of Indonesia collaborate extensively in fishing. Which group of people would we expect to give more money or resources to a stranger?
A) Neither group would give money or resources to a stranger.
B) The Lamerala would give more.
C) The Machiguenga would give more.
D) Both would give equal amounts.
Q3) Give an example of how construal processes can influence cooperation.
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Chapter 15: Application Module-Social Psychology and Health
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Sample Questions
Q1) Imagine that you are designing a comprehensive stress reduction intervention for college students who are suffering from chronic health conditions. List two specific approaches that could be included in this intervention and describe how you would implement them. For each approach, provide one piece of evidence from the textbook that supports its role in reducing stress.
Q2) Sidney and Jane are suffering from a similar health condition. Sidney is optimistic that her health will improve, while Jane's approach is to prepare herself for the worst. Which of the following outcomes is most likely?
A) Sidney's health condition will improve more than Jane's.
B) Jane's health condition will improve more than Sidney's.
C) Though Sidney and Jane take different approaches, both approaches are likely to benefit their health.
D) Neither Sidney nor Jane's approach will affect their health conditions.
Q3) Supporting and connecting with others ________ oxytocin, which in turn ________ cortisol levels.
A) increases; decreases
B) decreases; decreases C) increases; increases D) decreases, increases
Page 17
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Chapter 16: Application Module- Social Psychology and Personal Finance
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Q1) Challenge the long-held assumption that people make rational financial decisions. Provide two pieces of evidence in support of your position.
Q2) One key strategy to having sufficient savings later in life is to start saving early. Why is this recommended?
A) Saving money earlier in life gets you into the habit of saving, so you are likely to continue.
B) You can take advantage of compound interest to grow your savings faster.
C) You are less likely to fall prey to the sunk cost error.
D) If you gain more money early, you will be more resistant to loss aversion if something happens to the stock market.
Q3) Individuals tend to have a negative reaction to losing an amount of money-a reaction that is stronger in magnitude than the positive reaction associated with gaining the same amount of money. This is referred to as
A) risk tolerance.
B) market irrationality.
C) loss aversion.
D) risk avoidance.
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Page 18
Chapter 17: Application Module- Social Psychology and Education
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Q1) A radio soap opera in Tanzania is designed to combat the spread of HIV. This is an example of
A) incremental intelligence.
B) entertainment-education.
C) value-based education.
D) teaching principles.
Q2) Yael holds an incremental theory of intelligence. This means that she is likely to A) spend more time working toward improving her abilities.
B) avoid challenging experiences.
C) believe that failures are due to lack of intelligence rather than lack of effort.
D) earn lower grades.
Q3) Entertainment-education is based on the work of the learning theorist
A) B. F. Skinner.
B) Nathan Aaronson.
C) Albert Bandura.
D) Philip Zimbardo.
Q4) How do incremental and entity theories of intelligence differ? How can a person's theory of intelligence impact his or her behavior?
Page 19
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Chapter 18: Application Module- Social Psychology and the Law
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Q1) Daniel is a district judge driven by the deterrence motive. What type of punishment is Daniel likely to favor in sentencing a defendant for a drug-related crime?
A) incarcerating the defendant to avenge his immoral behavior
B) placing the defendant in a rehabilitation program so he does not commit the crime again
C) fining the defendant an amount commensurate with the crime
D) letting the defendant off easy so he will have favorable feelings toward the justice system
Q2) The goal of the ________ motive is to punish the deed that was committed; the goal of the ________ motive is to prevent future crimes.
A) deterrence; just desserts
B) attribution; deterrence
C) just desserts; deterrence
D) just desserts; compensatory
Q3) Are there problems with the procedures used by police interrogators to obtain confessions, and if so, how might these problems negatively impact defendants?
Q4) Explain how stereotypes can lead to biases in our criminal justice system.
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