Interpersonal Communication Test Questions
Course Introduction
Interpersonal Communication explores the principles and practices that shape communication between individuals in various contexts, including personal relationships, workplaces, and social settings. The course covers key topics such as verbal and nonverbal communication, active listening, conflict resolution, emotional intelligence, and the influence of culture on interaction. Through theoretical frameworks and practical exercises, students develop effective communication strategies, enhance their ability to build and maintain relationships, and critically analyze the factors that impact everyday exchanges. This course is designed to strengthen both personal and professional communication skills for diverse interactions.
Recommended Textbook
Public Speaking Handbook 5th Edition by Steven A. Beebe
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18 Chapters
900 Verified Questions
900 Flashcards
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Page 2
Chapter 1: Introduction to Public Speaking
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Sample Questions
Q1) When Sam got up to give his speech in public speaking class,he walked around the audience,high-fiving his classmates and began his speech by saying,"Hey! What up Dawgs?" Which norm regarding the difference between public speaking and conversation did Sam fail to realize?
A)Public speaking is more formal than conversation.
B)Public speaking requires planning.
C)The roles of the audience and speaker are clearly defined in public speaking.
D)None; Sam's behavior was just fine.
Answer: A
Q2) A crying baby that interferes with your ability to listen to a speech is an example of _______ noise.
A)internal
B)psychological
C)external
D)physiological
Answer: C
Q3) The ancient Romans identified _____ classical canons,or elements of preparing and presenting a speech.
Answer: five
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Page 3
Chapter 2: Speaking With Confidence
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Sample Questions
Q1) As you experience nervousness realize that your audience cannot see evidence of everything you feel.
A)True
B)False
Answer: True
Q2) You have previous experience in public speaking,tend to be less sensitive to apprehension,and have a lower heart rate when speaking.What is your style of communication apprehension?
A)average
B)insensitive
C)inflexible
D)confrontation
Answer: B
Q3) Preparing your speech early is a great way to reduce speaker anxiety.
A)True
B)False
Answer: True
Q4) You should focus on your _____ rather than your fear to overcome speech anxiety. Answer: message
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Chapter 3: Presenting Your First Speech
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Sample Questions
Q1) In a speech with the general purpose to ______,you teach,define,illustrate,clarify,or elaborate on a topic.
A)persuade
B)entertain
C)inform
D)inspire
Answer: C
Q2) The best way to practice your speech is to rehearse it
A)quietly in your head just before you deliver it.
B)quietly in your head repeatedly until you are able to commit it to memory.
C)aloud,standing just as you will when you deliver it to your audience.
D)aloud in a public setting.
Answer: C
Q3) Different cultures have radically different expectations about public speaking. A)True
B)False
Answer: True
Q4) The development or discovery of ideas and insights is known as ______. Answer: invention
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Chapter 4: Speaking Freely and Ethically
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Sample Questions
Q1) Simply put,the act of plagiarizing is
A)failing to have a clear goal.
B)using faulty evidence.
C)stealing ideas.
D)failing to be tolerant of differences.
Q2) Patchwriting is failing to give credit for compelling phrases taken from another source.
A)True
B)False
Q3) The U.S.Constitution states,"Congress shall make no law...abridging the freedom of speech." This is part of the
A)First Amendment.
B)Fourth Amendment.
C)Fifth Amendment.
D)Tenth Amendment.
Q4) In the United States,_____ speech is legally protected.
A)libelous
B)no
C)free
D)slanderous
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Chapter 5: Listening to Speeches
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Sample Questions
Q1) ______ is the process of listening to evaluate the quality,appropriateness,value,or importance of the information you hear.
A)Inferring
B)Accommodating
C)Critical listening
D)Critical thinking
Q2) You have been to four classes in one day.In each class,you've listened to a lecture and taken notes.By the time you get to your night class,you feel like you just can't take in another word.What are you experiencing?
A)lack of academic discipline
B)attention deficit disorder
C)information overload
D)information prejudice
Q3) _____ is the process of using a method or standards to evaluate the effectiveness and appropriateness of messages.
Q4) If you mentally criticize a speaker's style or message,your listening efficiency will increase.
A)True
B)False
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Chapter 6: Analyzing Your Audience
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Sample Questions
Q1) Strict time-limit expectations do not normally occur outside of the public-speaking class.
A)True
B)False
Q2) A situational audience analysis includes an evaluation of the A)attitude,beliefs,and values that are held by your audience. B)age,gender,ethnicity,race,and culture of your audience.
C)time and place of your speech,the size of your audience,and the occasion.
D)influence of your audience based on their income,occupation,and education.
Q3) When analyzing your audience's attitudes toward a topic,it is helpful categorize the group along various dimensions.What are these dimensions and provide an example of each.
Q4) If you adapt to your audience by abandoning your own values and sense of truth,you will become an unethical speaker rather than an audience-centered one.
A)True B)False
Q5) A voluntary audience has externally imposed reasons for being there.
A)True B)False
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Chapter 7: Developing Your Speech
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Sample Questions
Q1) List four criteria for formulating a central idea.
Q2) The central idea for your speech on "use sunscreen" just will not break itself down into logical divisions.Rather than trying to find another topic that divides more logically,you would
A)find a chronological pattern for the main ideas.
B)establish reasons why your central idea is true.
C)get creative and make up divisions even if they are not applicable to your topic.
D)find new supporting material on the topic and start again.
Q3) Your central idea should use vague,unclear language.
A)True
B)False
Q4) After his speech teacher assigns an informative speech,Angel begins to worry about what to choose as his topic.That night he takes out a blank sheet of paper and writes down every possible topic idea he can think of.What is Angel doing?
A)topic narrowing
B)brainstorming
C)procrastinating
D)searching
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Page 9
Chapter 8: Gathering and Using Supporting
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Sample Questions
Q1) In a library,print reference items are distinguished by A)the call number 300.
B)the prefix ref.
C)their location behind the circulation desk.
D)a red book cover.
Q2) When Marcie conducted an interview with the local homeless shelter supervisor,the supervisor kept answering "yes" or "no" to all of Marcie's questions.Marcie was getting frustrated because she was not getting the material she needed.What most likely caused Marcie's problem?
A)The supervisor was being difficult and unfriendly.
B)Marcie had planned only closed-ended questions and forgot to follow up by asking "why?"
C)The supervisor was probably new and inexperienced and did not know the answers.
D)The supervisor probably is not used to being interviewed.
Q3) Libraries' collections of books are called the
A)card catalog.
B)circulation.
C)stacks.
D)indexes.
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Page 10
Chapter 9: Organizing and Outlining Your Speech
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Sample Questions
Q1) Organizing ideas within a speech according to the order in which they occurred or should occur is considered a
A)topical pattern.
B)chronological pattern.
C)spatial pattern.
D)cause-effect pattern.
Q2) For her informative speech,Abigail wanted to tell her audience what they need to consider when purchasing a new computer.Which organizational pattern lends itself best to this topic?
A)topical
B)spatial
C)chronological
D)cause-effect
Q3) Writing down your main ideas,subpoints,and supporting material,then using geometric shapes and arrows to indicate logical relationships is a technique known as A)brainstorming.
B)laddering.
C)mapping.
D)graphing.
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Page 11
Chapter 10: Introducing Your Speech
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Sample Questions
Q1) An)_______is an illustration or a brief story.
Q2) In her speech on the pet food industry,Keisha says,"I have always loved animals.In fact,I have two dogs and two cats at home right now.As a pet owner,I am very conscientious about what I feed my pets because I want them to live long,healthy lives." What method for creating effective introductions is Keisha using?
A)a personal reference
B)a rhetorical question
C)humor
D)references to the occasion
Q3) What are the five important functions of a good speech introduction?
Q4) The day Marcus delivered his speech about the dangers of paparazzi stalking celebrities was also the anniversary of the death of Princess Diana.Marcus decided to mention this in his speech introduction.What introductory device was Marcus using?
A)a reference to a historical event
B)a reference to a recent event
C)a personal reference
D)a rhetorical question
Q5) Why have quotations become such a common method of introducing a speech?
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Chapter 11: Concluding Your Speech
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Sample Questions
Q1) A conclusion is a speaker's first chance to review his or her main ideas for the audience.
A)True
B)False
Q2) A concluding transition needs to be followed quickly by the final statement of the speech.
A)True
B)False
Q3) The quality of a conclusion that makes a speech "sound finished" is called _______.
Q4) In addition to reemphasizing the central idea of the speech,the conclusion is also likely to restate the ________.
Q5) According to the text,the conclusion is a speaker's last chance to A)appear credible.
B)capture the audience's attention.
C)review his or her main ideas for the audience.
D)introduce the subject of the speech.
Q6) Give an example of how to use a reference to the introduction in a speech conclusion.
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Q7) Identify some verbal and nonverbal cues a speaker can use to provide closure.
Chapter 12: Using Words Well: Speaker Language and Style
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Sample Questions
Q1) The public speaker can take advantage of language rhythms by using such devices as repetition,parallelism,antithesis,and alliteration.
A)True
B)False
Q2) A word that is specific and appeals to at least one of our five senses is known as an _______ word.
A)abstract
B)concrete
C)sensual
D)simple
Q3) A ________ is a comparison between two things that uses the word like or as.
Q4) Memorized speeches usually sound as if they were written because the words and phrases are longer,more complex,and more formal than those used by most speakers.
A)True
B)False
Q5) General words are often abstract words,which refer to ideas or qualities.
A)True
B)False
Q6) _______ is the use of identical grammatical patterns.
Page 14
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Chapter 13: Delivering Your Speech
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Sample Questions
Q1) List six characteristics of effective gestures.
Q2) When asked to deliver a speech at the last moment,the type of delivery style you will use is called ________ speaking.
A)extemporaneous
B)manuscript
C)impromptu
D)memorized
Q3) Finish drafting your speech outline at least _______ days before your speech performance.
Q4) When a speaker delivers a speech without advance preparation,he/she is practicing ________ speaking.
Q5) Without uttering a word,an audience can be quieted by holding up the palm of your hand to calm a noisy crowd.This is the nonverbal function of A)repeating.
B)contradicting.
C)substituting.
D)complementing.
Q6) When a speaker reads a speech from a written text,he/she is practicing _______ speaking.
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Chapter 14: Designing and Using Presentation Aids
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Sample Questions
Q1) The problem with using printed photos as presentation aids is that they are usually too small to be seen clearly from a distance.
A)True
B)False
Q2) Generally,you can serve as a presentation aid to demonstrate or illustrate major points.
A)True
B)False
Q3) List nine guidelines for using presentation aids.
Q4) The most common presentation aids are three-dimensional.
A)True
B)False
Q5) Your speech is always subordinate to your presentation aids.
A)True
B)False
Q6) A _______ consists of flat areas of various lengths to represent information.
Q7) Presentation aids help to gain and maintain attention.
A)True
B)False
Q8) Identify and explain six guidelines for using handouts effectively.
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Chapter 15: Speaking to Inform
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Sample Questions
Q1) Roberto gave an informative speech about the life and artistic accomplishments of Andy Warhol.What type of informative speech did Roberto deliver?
A)a speech about an idea
B)a speech about an event
C)a speech about people
D)a speech about an object
Q2) At the heart of creating understanding is the ability to relate the information to listeners.
A)True
B)False
Q3) Maintaining interest occurs when a listener accurately interprets the intended meaning of a message.
A)True
B)False
Q4) Andragogy is the art and science of teaching adults.
A)True
B)False
Q5) What are the four strategies to enhance audience understanding?
Q6) Identify and describe the three goals of speaking to inform.
Page 17
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Chapter 16: Understanding Principles of Persuasive Speaking
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Sample Questions
Q1) In the process of persuading your audience,it is most difficult to change listeners' A)beliefs.
B)values.
C)emotions.
D)attitudes.
Q2) ________suggests that when listeners are confronted with a persuasive message,their responses fall into one of three categories: a latitude of acceptance,a latitude of rejection,or a latitude of noncommitment.
Q3) ________ is something you understand to be true or false.
A)A reason
B)An attitude
C)A belief
D)A value
Q4) Define a proposition of value and give an example of one.
Q5) ________ is the sense of mental discomfort that a person experiences when new information conflicts with that person's attitudes,beliefs,values,or behavior.
Q6) Define a proposition of fact and give an example of one.
Q7) A ________ is a characteristic of something that you are describing.
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Chapter 17: Using Persuasive Strategies
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Sample Questions
Q1) ________ credibility is established by giving careful thought to your appearance,establishing eye contact,and informing the audience of your credentials and accomplishments before you speak.
A)Initial
B)Derived
C)Terminal
D)Deserved
Q2) The bandwagon fallacy is a faulty cause-and-effect connection between two things or events.
A)True
B)False
Q3) Reasoning that suggests that because everyone else believes something or is doing something,then it must be valid,accurate,or effective is a A)causal fallacy.
B)bandwagon fallacy.
C)hasty generalization. D)red herring.
Q4) The goal of using ________ organization for a persuasive speech is to convince your listeners that one event triggered another.
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Chapter 18: Speaking for Special Occasions and Purposes
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Sample Questions
Q1) List and describe the nine different types of ceremonial speeches.
Q2) A speaker who employs ________ says just the opposite of what he or she really means.
A)verbal irony
B)hyperbole
C)a pun
D)a spoonerism
Q3) The ceremonial speech given at or near the beginning of a meeting or a conference which sets the theme and tone is a
A)speech of introduction.
B)tribute.
C)keynote address.
D)report.
Q4) A commemorative address is a speech of tribute delivered when someone has died.
A)True
B)False
Q5) What are the speaker's main objectives in a eulogy?
Q6) Identify and explain the three primary formats group presentations utilize for sharing reports and recommendations in workplace speaking.
Page 20
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