Interpersonal Communication Test Bank
Course Introduction
Interpersonal Communication explores the processes and skills essential for effective communication between individuals in personal, professional, and social contexts. The course examines verbal and nonverbal communication, listening strategies, conflict resolution, cultural influences, and the role of perception in building and maintaining relationships. Through theoretical frameworks and practical exercises, students learn to identify barriers to communication, enhance their ability to express ideas clearly, and develop empathy and understanding in diverse interactions. By the end of the course, students will have gained practical tools to improve their interpersonal competence both in everyday life and within various organizational settings.
Recommended Textbook
Looking Out Looking In 15th Edition by
Ronald B. Adler
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12 Chapters
794 Verified Questions
794 Flashcards
Source URL: https://quizplus.com/study-set/2175 Page 2
Chapter 1: A First Look at Interpersonal Communication
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/43363
Sample Questions
Q1) The transactional model of communication suggests that communicators usually send and receive messages simultaneously.
A)True
B)False
Answer: True
Q2) All you need to develop good communication skills is common sense.
A)True
B)False
Answer: False
Q3) Just as judges instruct juries to disregard some statements made in court, we can reverse or erase the effects of communication interactions in everyday life.
A)True
B)False
Answer: False
Q4) According to your text, impersonal communication should always be avoided.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Interpersonal Communication and Social Media
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43 Verified Questions
43 Flashcards
Source URL: https://quizplus.com/quiz/43364
Sample Questions
Q1) Leaner messages are always less effective than richer messages.
A)True
B)False
Answer: False
Q2) DO NOT USEA traditional phone message includes which of the cues of a face-to-face conversation?
A)Vocal tone.
B)Eye contact.
C)Posture.
D)Facial expression.
Answer: A
Q3) In Chapter Two, sociolinguist Deborah Tannen claims that
A)electronic mail can deepen the quality of relationships.
B)electronic mail makes interpersonal communication more impersonal.
C)everyone prefers face to face communication rather than electronic mail.
D)relationships cannot be maintained using electronic mail.
E)all of the above are claimed by Tannen.
Answer: A
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4
Chapter 3: Communication and Identity
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60 Verified Questions
60 Flashcards
Source URL: https://quizplus.com/quiz/43365
Sample Questions
Q1) Which of the following is not an example of a self-fulfilling prophecy?
A)A child fails a test after hearing her teacher tell her mother that she never does well on tests.
B)A student who previously complained of stage fright loses his place during a class speech and can't go on.
C)A husband reluctantly agrees, with reservations, to his wife's request that they spend the holiday visiting Disneyland.He has a terrible time.
D)Both b and c above qualify as examples of self-fulfilling prophecies.
E)All of the above qualify as examples of self-fulfilling prophecies.
Answer: E
Q2) All communication behavior is aimed at making impressions.
A)True
B)False
Answer: False
Q3) Managing your identity can be useful when you are meeting someone at a party for the first time.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Perception
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70 Verified Questions
70 Flashcards
Source URL: https://quizplus.com/quiz/43366
Sample Questions
Q1) All of the following are physiological factors shaping perception except which one?
A)the senses
B)age and health
C)fatigue
D)ethnicity
E)hunger
Q2) A common perceptual tendency is to assume that others are similar to us.
A)True
B)False
Q3) In perceiving others, we usually blame their problems on their personal qualities rather than on factors outside them.
A)True
B)False
Q4) You feel sadness when your friend tells you his cat died.
A)punctuation
B)interpretation
C)empathy
D)attribution error
E)androgynous behavior
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Chapter 5: Emotions
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72 Verified Questions
72 Flashcards
Source URL: https://quizplus.com/quiz/43367
Sample Questions
Q1) People will always respect and like you more if you go out of your way to please them.
A)True
B)False
Q2) "I lost my temper with Mac last night.I've had a course in interpersonal communication; I know better."
A)fallacy of causation
B)fallacy of shoulds
C)fallacy of overgeneralization
D)fallacy of perfection
E)fallacy of helplessness
Q3) Facilitative feelings
A)are emotional counterfeits.
B)happen only when you feel good.
C)keep us from communicating effectively.
D)contribute to effective functioning.
E)are more common in other cultures.
Q4) Identify at least three fallacies from the text you most commonly accept.Explain each fallacy and explain the potential harm each may cause if you fail to dispute it.
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Chapter 6: Language
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78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/43368
Sample Questions
Q1) "No" is so clear and short that it is one of the few words that is never misinterpreted in any intercultural exchange.
A)True
B)False
Q2) American Sign Language is considered a literal system of communication rather than symbolic.
A)True
B)False
Q3) The Sapir-Whorf hypothesis is the best known declaration of A)convergence.
B)linguistic relativism.
C)identity.
D)emotive theory.
E)pragmatism.
Q4) Men and women report using language for different purposes.
A)True
B)False
Q5) Syntactic rules govern the grammatical aspects of a language. A)True
B)False
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Chapter 7: Nonverbal Communication
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56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/43369
Sample Questions
Q1) Research reveals that use of manipulators is often a sign of A)discomfort.
B)power.
C)shyness.
D)dogmatism.
E)inferiority.
Q2) DO NOT USE "The Look of a Victim" story in this chapter points out that victims of assault may set themselves up as easy targets because of
A)their friendly facial expressions.
B)the way they walk.
C)their hairstyles.
D)eye contact with the attacker.
E)All of these choices are correct.
Q3) Arriving early for an appointment
A)chronemics
B)paralanguage
C)disfluencies
D)proxemics
E)kinesics
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Page 9
Chapter 8: Listening
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77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/43370
Sample Questions
Q1) "He's doing that because he doesn't think you'll care."
A)paraphrasing
B)judging
C)supporting
D)advising
E)analyzing
Q2) "I'm here if you need me" is an example of what type of listening response?
A)prompting
B)supporting
C)understanding
D)judging
E)helping
Q3) Giving only the appearance of being attentive is termed A)pseudolistening.
B)selective listening.
C)defensive listening.
D)insensitive listening.
E)fake listening.
Q4) There are five elements in the listening process.Discuss each with a full and detailed explanation.
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Chapter 9: Communication and Relational Dynamics
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95 Verified Questions
95 Flashcards
Source URL: https://quizplus.com/quiz/43371
Sample Questions
Q1) Omid and Micayla have an agreement that he will call to tell her when he will be late from work so she won't worry.When he forgets, Micayla is upset because of what type of transgression?
A)minor
B)significant
C)relational
D)deliberate
E)incremental
Q2) DO NOT USERecent research has shown that men achieve intimacy through shared activities.
A)True
B)False
Q3) DO NOT USEManaging your privacy settings on social network sites could have an impact on intimacy in cyber-relationships.
A)True
B)False
Q4) It is possible for a business partnership to move to a bonding stage.
A)True
B)False
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Chapter 10: Communication in Close Relationships
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76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/43372
Sample Questions
Q1) DO NOT USE Reciprocal liking builds attractiveness.
A)True
B)False
Q2) DO NOT USE According to the text, we are usually attracted to people who A)like us.
B)are high self-disclosers.
C)are perfect.
D)approve of us even in ways we know are inaccurate.
E)live far away from us
Q3) Young adults from laissez-faire backgrounds are more confident listeners and more intellectually flexible than those from consensual or pluralistic families.
A)True
B)False
Q4) Attachment theory argues that, while secure attachment in childhood leads to confident adult communicators, insecure attachment has little to no impact on later life.
A)True
B)False
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Chapter 11: Improving Communication Climates
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54 Verified Questions
54 Flashcards
Source URL: https://quizplus.com/quiz/43373
Sample Questions
Q1) According to research findings about defensiveness, when one person in a dyad acts in a defensive manner
A)a counterattack is appropriate.
B)the partner will be supportive.
C)a defensive spiral usually results.
D)perceptions are not realistic.
E)self-disclosure usually takes place.
Q2) Perception makes little difference in determining whether a message is disconfirming.
A)True
B)False
Q3) Once a progressive spiral has been established in a relationship, it is likely to continue indefinitely.
A)True
B)False
Q4) Messages shaping the communication climate of a relationship can be both verbal and nonverbal.
A)True
B)False
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Chapter 12: Managing Interpersonal Conflicts
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63 Verified Questions
63 Flashcards
Source URL: https://quizplus.com/quiz/43374
Sample Questions
Q1) A conflict can exist even if the parties in conflict are not dependent on each other.
A)True
B)False
Q2) Complementary and symmetrical conflict styles have been shown to produce
A)marriages that got back together after conflict.
B)couples who find other mates while getting divorced.
C)a greater percentage of divorces that are settled amicably.
D)both "good" results as well as "bad" ones.
E)divorces that only have the facade of politeness.
Q3) This person pretends to give in and then continues to act in the same way.
A)mind reader
B)crisis tickler
C)guilt maker
D)pseudoaccommodator
E)avoider
Q4) An avoiding conflict style reflects the belief that there is no good way to resolve the conflict at hand.
A)True
B)False
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