Interpersonal Communication
Midterm Exam
Course Introduction
Interpersonal Communication explores the principles and practices of effective communication in one-on-one and small group settings. The course examines verbal and nonverbal interaction, listening skills, perception, self-disclosure, conflict resolution, and the impact of culture and technology on connecting with others. Through theory and practical exercises, students develop strategies to build and maintain relationships, enhance empathy, and communicate with clarity and confidence in personal, academic, and professional contexts.
Recommended Textbook
Public Speaking Handbook 5th Edition by Steven A. Beebe
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18 Chapters
900 Verified Questions
900 Flashcards
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Chapter 1: Introduction to Public Speaking
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Sample Questions
Q1) The ______ of a public-speaking experience is the environment or situation in which the speech occurs.
Answer: context
Q2) The ability to speak with competence and confidence will provide ______. Answer: empowerment
Q3) During the first day of speeches in your public speaking class you had a bad sinus infection and your ears were plugged so you could not hear the speakers.You were experiencing _______ noise.
A)physical
B)physiological
C)psychological
D)pseudo
Answer: B
Q4) List and briefly define the five factors in the "communication as action" process.
Answer: 1)Source-the public speaker
2)Message-the speech itself-both what is said and how it is said
3)Channels-visual & auditory-words,vocal cues,nonverbal symbols,and visual aids
4)Receiver-the individual audience member
5)Noise-anything that interferes with the communication transaction.
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Chapter 2: Speaking With Confidence
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Sample Questions
Q1) With the _______ style of communication apprehension,your heart rate will be the highest when speaking publicly,however some people use this high level to enhance their performance and use the fear to motivate them to prepare and be at their best.
A)average
B)insensitive
C)inflexible
D)confrontation
Answer: C
Q2) You will feel less nervous if you talk about something you are familiar with or have some personal experience with it.
A)True
B)False
Answer: True
Q3) According to one study,women are likely to experience more anxiety than men are when speaking to people from a culture different from their own.
A)True
B)False
Answer: False
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Chapter 3: Presenting Your First Speech
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Sample Questions
Q1) When selecting and narrowing a speech topic,it is NOT necessary to consider your own interests,talents,and experiences.
A)True
B)False
Answer: False
Q2) Your general purpose is the overarching goal of your speech.
A)True
B)False
Answer: True
Q3) Audience analysis should only be performed at the beginning of preparing your speech.
A)True
B)False Answer: False
Q4) Once you have an appropriate topic,a specific purpose,and a well-worded central idea down on paper,the next task is to identify your main ideas.
A)True
B)False Answer: True
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Chapter 4: Speaking Freely and Ethically
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Sample Questions
Q1) A socially responsible goal is one that gives the listener choices.
A)True
B)False
Q2) What act,passed one month after 9/11/2001,has been widely criticized by civil rights,free speech,and publishing groups?
A)Alien and Sedition Act
B)Homeland Security Act
C)Terrorist Control Act
D)Patriot Act
Q3) The student who refuses to cheat on a test,the employee who will not call in sick to gain an extra day of vacation,and the property owner who does not claim more storm damage than she actually suffered have all made choices based on _____.
Q4) It is sometimes tempting to resort to false claims to gain power over others,but it is always unethical to do so.
A)True
B)False
Q5) ______ are the beliefs,values,and moral principles by which people determine what is right or wrong.
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Chapter 5: Listening to Speeches
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Sample Questions
Q1) When you "own" your feedback by using I-statements rather than you-statements,you are being ______,an important component of providing effective criticism.
Q2) Because much of our day is spent listening,there may be times we "tune out" when information is being sent to us because we hear so much information that we get tired of listening.This process is called
A)psychological noise.
B)information fatigue.
C)psychological distractions.
D)information overload.
Q3) ______ is the process of listening to evaluate the quality,appropriateness,value,or importance of the information you hear.
A)Inferring
B)Accommodating
C)Critical listening
D)Critical thinking
Q4) Discuss the barriers to effective listening by listing the five barriers and what the speaker and listener can do to overcome each barrier.
Q5) What makes a source credible?
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Chapter 6: Analyzing Your Audience
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Sample Questions
Q1) What should you look for when analyzing the information that you have gathered about your audience? Why is this information important?
Q2) You're deciding on a speech topic,but need some information from your audience.Rather than asking them to divulge their opinions out loud,you design a short questionnaire.The questionnaire asks whether a person agrees or disagrees with a series of statements regarding various topics.What form of survey are you using?
A)an open-ended,formal audience analysis survey
B)a closed-ended,informal audience analysis survey
C)a closed-ended,formal audience analysis survey
D)an open-ended,informal audience analysis survey
Q3) To gather formal information about audience members' attitudes,beliefs,and values,you can
A)observe them before you speak.
B)engage them in conversation prior to the speech.
C)research the group you are speaking to on the Internet or in other publications.
D)ask open-ended and closed-ended questions on a survey.
Q4) A _____ is an individual's perception of what is true or false.
Q5) _____ reflects an individual's likes or dislikes.
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Chapter 7: Developing Your Speech
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Sample Questions
Q1) The ______ of your speech are detailed points of focus that help you develop your central idea.
Q2) You should never select a topic that you are not already familiar with,even if you would like to know more about it.
A)True
B)False
Q3) What are the steps involved in brainstorming for a topic?
Q4) It's the end of the semester,your brain is fried,and you just can't come up with a creative topic for your persuasive speech.As a last resort,you pick up the daily newspaper and Decide on a topic by looking at one of the headlines.Is this advisable?
A)No; it is a form of plagiarism when you get speech topics from a newspaper.
B)No; newspapers offer boring material which do not make for a good topic.
C)Yes,but topics generated from newspapers take much longer to develop than others.
D)Yes; scanning newspaper headlines may be an effective strategy to find a speech topic.
Q5) Once you have generated your main ideas,you can add a preview of those main ideas to your central idea to produce a _______ for your speech.
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Chapter 8: Gathering and Using Supporting
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Sample Questions
Q1) The first step in preparing for an interview is to establish a purpose or objective for it.
A)True
B)False
Q2) Which of the following is an important guideline for the use of statistics in a speech?
A)Use reliable,authoritative,and unbiased sources for your statistics.
B)Use statistics that are mainly from secondary sources.
C)Use as many statistics as you can find because they enhance credibility.
D)Report a statistic down to the last decimal point,to be thorough and accurate.
Q3) The Internet's primary delivery system is known as
A)a search engine.
B)a blog.
C)the World Wide Web.
D)cyberspace.
Q4) An ______ is a statement that makes clear how something is done or why it exists in its present form or existed in its past form.
Q5) A _______ source is the original collector and interpreter of information or data.
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Chapter 9: Organizing and Outlining Your Speech
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Sample Questions
Q1) Organizational cues for your audience's ears are known as
A)relevant movements.
B)markers.
C)supports.
D)signposts.
Q2) When you use geometric shapes to sketch how all the main ideas,subpoints,and supporting material of a speech relate to the central idea and to one another,you are using a technique called ______.
Q3) In her presentation to the school board about plans for the new physical fitness facility,Ms.Anderson described the location of the various workout areas,gyms,locker rooms,and physical therapy facilities.Which organizational pattern was Ms.Anderson using in her presentation?
A)topical
B)spatial
C)problem-solution
D)chronological
Q4) ______organization is based on location or position.
Q5) List and explain the specific organizational strategies for organizing supporting evidence.
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Chapter 10: Introducing Your Speech
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Sample Questions
Q1) The main purpose of a speech introduction is to get the audience's attention,regardless of whether it is favorable or unfavorable.
A)True
B)False
Q2) An anecdote is a
A)persuasive argument used to counteract the thesis statement.
B)brief story or illustration.
C)way of including expert testimony in the introduction.
D)set of startling statistics.
Q3) Perhaps the most obvious purpose of an introduction is to introduce the subject of a speech.
A)True
B)False
Q4) A way to establish proximity is to tell the audience of your personal experience with your topic.
A)True
B)False
Q5) A credibility statement is an organizational strategy called a signpost.
A)True
B)False
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Chapter 11: Concluding Your Speech
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Sample Questions
Q1) Identify some verbal and nonverbal cues a speaker can use to provide closure.
Q2) According to the text,which of the following transitional phrases gives the audience unspoken permission to tune out?
A)in conclusion
B)finally
C)in the future
D)for my last point
Q3) Effective conclusions may employ illustrations,quotations or personal references.
A)True
B)False
Q4) According to the text,the conclusion is a speaker's last chance to A)appear credible.
B)capture the audience's attention.
C)review his or her main ideas for the audience.
D)introduce the subject of the speech.
Q5) Identify two methods that can be used to create both an effective speech introduction and speech conclusion,and identify two methods that can only be used for effective conclusions.
Q6) Explain why speakers utilize the principle of proximity and how it works.
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Chapter 12: Using Words Well: Speaker Language and Style
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Sample Questions
Q1) Specialized language that is particular to a profession is known as A)jargon.
B)vernacular.
C)suspension.
D)regionalism.
Q2) Statements such as,"money talks," "that's my car; isn't she beautiful," and "the wind moaned and screeched," are all examples of A)personification.
B)personalism.
C)metaphors.
D)similes.
Q3) When sentences become too long or complex,they can be recast by using antithesis or suspension.These stylistic devices are used to _______.
Q4) Oral style is characterized by looser construction,repetition,rephrasing,and comment clauses.
A)True
B)False
Q5) ________ is the attribution of human qualities to inanimate things or ideas.
Q6) Explain how speakers must adapt their language style to diverse listeners.
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Chapter 13: Delivering Your Speech
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Sample Questions
Q1) Nonverbal communication is communication other than written or spoken language that creates meaning.
A)True B)False
Q2) Cultural expectations can help you make decisions about your approach to using gestures.
A)True B)False
Q3) The most important aspect of speech delivery in North America is eye contact.
A)True
B)False
Q4) When a speaker delivers a speech from a written or memorized speech outline without having memorized the exact wording of the speech,he/she is practicing _______ speaking.
Q5) The advantage of impromptu speaking is that you can speak informally,maintaining direct eye contact with the audience.
A)True B)False
Q6) List six characteristics of a good vocal delivery.
Q7) List six characteristics of effective gestures.
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Chapter 14: Designing and Using Presentation Aids
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Sample Questions
Q1) Which of the following is an advantage of using presentation aids in a speech?
A)They cover up a speaker's visible nervousness.
B)They help the audience understand and remember.
C)They can substitute for a general lack of information.
D)They can help a speaker stay within the time limit.
Q2) When using a presentation aid,there is always the possibility of "something going wrong" while you are speaking.If something does go wrong with your presentation aid,what should you do as a speaker?
A)There is nothing you can do once something goes wrong; in future speeches use presentation aids sparingly to reduce the chance of something going wrong.
B)End the speech shortly after that distraction.
C)Offer a lengthy apology for the distraction and then continue on with the speech.
D)Have backup supplies and a backup plan in case your best-laid plans go awry.
Q3) When developing presentation aids,you should
A)make them easy to see.
B)make them complex.
C)use exciting aids even if they are a little dangerous.
D)choose the type of aid that is easiest to prepare.
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Chapter 15: Speaking to Inform
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Sample
Questions
Q1) David decided to present his informative speech on "how to give the Heimlich maneuver." He opened his speech by recounting a story about how he saved his younger brother's life when his brother choked on gum that he accidentally swallowed.David was targeting which of the goals of informative speaking with this statement?
A)defining a term by using a specific example
B)developing a strategy to help the audience remember
C)motivating the audience to listen by telling a story
D)clarifying concepts to enhance understanding
Q2) The type of informative speech where the speaker talks about someone famous or someone he or she knows is a
A)biological speech.
B)genealogy speech.
C)historical speech.
D)biographical speech.
Q3) A speech to persuade shares information with others to enhance their knowledge or understanding of the information,concepts,and ideas you present.
A)True
B)False
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Chapter 16: Understanding Principles of Persuasive Speaking
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Sample Questions
Q1) To elaborate means to think about the information,ideas,and issues related to the content of the message you hear.
A)True
B)False
Q2) Aristotle used the term logos to refer to the use of appeals to emotion.
A)True
B)False
Q3) Knowing what your listeners value or need and appealing to those values or needs is known in persuasion as
A)self actualization appeal.
B)self esteem appeal.
C)negative motivation.
D)positive motivation.
Q4) Explain the difference between attitudes,beliefs,and values and provide an example of each.
Q5) Identify and describe the four different ways to motivate listeners to respond to a persuasive message.
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Q6) Define a proposition of value and give an example of one.
Q7) A ________ is a characteristic of something that you are describing.
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Chapter 17: Using Persuasive Strategies
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Sample Questions
Q1) What is the term for a conclusion based on available evidence?
A)fact
B)example
C)inference
D)opinion
Q2) Ad hominem is an attack on irrelevant personal characteristics of the person who is proposing an idea,rather than the idea itself.
A)True
B)False
Q3) Non sequitur is Latin for "it does not follow."
A)True
B)False
Q4) What is the term for using specific instances or examples to reach a general,probable conclusion?
A)probability
B)validity
C)inductive reasoning
D)mythos
Q5) What is a fallacy? List and describe three types of common fallacies.
Q6) List five tips for using emotion to persuade.
Page 19
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Chapter 18: Speaking for Special Occasions and Purposes
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Q1) At his best friend's wedding,Daniel gave a long toast in which he told funny stories about their high school days,past romances-including broken hearts,and his first impression of his best friend's new bride.Was this an appropriate toast?
A)Yes; one should to try to use humor when making a toast.
B)Yes; it is a tradition at American weddings for the best man to try to embarrass the groom.
C)No; this toast was inappropriate because it was personal and it focused too much on the groom.
D)No; toasts should be sincere and appropriate for the audience and the occasion.
Q2) List and describe the nine different types of ceremonial speeches.
Q3) A public-relations speech is designed to improve relations with the public,but not necessarily to inform them about anything.
A)True
B)False
Q4) An ________ is a brief salute to a momentous occasion,such as a wedding or job promotion.
Q5) Identify and explain four guidelines for making group presentations.
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