

Interpersonal Communication Final Exam Questions
Course Introduction
Interpersonal Communication explores the processes and principles involved in the exchange of messages between individuals. This course examines key concepts such as verbal and nonverbal communication, perception, listening, conflict resolution, and relationship development in both personal and professional contexts. Students will analyze barriers to effective communication and practice strategies for improving clarity, empathy, and understanding in one-on-one and small group interactions. Through discussion, reflection, and skill-building exercises, learners gain the tools needed to foster healthy and productive relationships in diverse environments.
Recommended Textbook
Interpersonal Communication 1st Edition by Teri Kwal Gamble
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14 Chapters
784 Verified Questions
784 Flashcards
Source URL: https://quizplus.com/study-set/1059

Page 2

Chapter 1: Interpersonal Communication: A First Look
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56 Verified Questions
56 Flashcards
Source URL: https://quizplus.com/quiz/20948
Sample Questions
Q1) How you present yourself and perceive others impact your interactions with friends, family members, and coworkers.
A)True
B)False
Answer: True
Q2) There is a direct link between how good we are at communicating, and how satisfying we ________ ________
Answer: Find life
Q3) In the United States, African Americans, Hispanic Americans, Japanese Americans, Korean Americans, and the elderly are examples of what kinds of cultures?
Answer: Co-cultures
Q4) This kind of culture nurtures individual initiative and achievement.
Answer: Individual orientation
Q5) "Symmetrical escalation" often occurs when both parties in a relationship believe they are equal in all situations.
A)True
B)False
Answer: True
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Chapter 2: The Impact of Self-Concept
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Brain scans reveal that the parts of our brain that are active when we think about others are similar to the parts of the brain that are active when we think about ourselves.
A)True
B)False
Answer: False
Q2) By using this method of communication, we create new worlds, alter-ego selves, new identities, and new ways of finding out about ourselves.
Answer: Technological (online)
Q3) Our _____________ is a composite of how we see ourselves, how we wish we saw ourselves, and how we imagine others see us.
Answer: Photo/picture
Q4) Goffman's Dramaturgical Approach to Human Interaction explains the role the skillful enacting of impression management plays in group interaction. A)True
B)False
Answer: False
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Chapter 3: Perception
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Perceptual constancy utilizes two different concepts; which are they?
A) Schemata and schema
B) Schemata and scripts
C) Affectors and detractors
D) Scripts and affectors
Answer: B
Q2) When we look for a consensus, we consider differences in behavior.
A)True
B)False
Answer: False
Q3) Heavy television viewers are more likely to be fearful and to exaggerate the amount of violence in the world than are light viewers. This is an explanation of what theory?
Answer: Cultivation
Q4) When we assume people stay the way we are, we make frozen evaluations.
A)True
B)False
Answer: True
Q5) Name the four constructs that make up our schemata.
Answer: Physical, interaction, role, psychological
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Chapter 4: Listening
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56 Flashcards
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Sample Questions
Q1) In order to interpret a message effectively, we consider the message from the _____________ perspective
Q2) ______________ is an involuntary process; ________________ is a voluntary process.
A) Hearing; listening
B) Listening; hearing
C) Hearing; responding
D) Responding; hearing
E) Paraphrasing; questioning
Q3) Explain and provide an example of a "red flag" word.
Q4) Feedback is a never-ending process.
A)True
B)False
Q5) Our reaction to one's message, which reveals our response, is ____________.
A) Listening
B) Continuing a conversation
C) An answer
D) Feedback
Q6) When you ask for directions, you are listening to derive information; this is known as what kind of listening?
Page 6
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Chapter 5: Communicating with Words
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Words are _________________ when they enable us to describe a feeling, an event, or a circumstance unambiguously.
A) Concrete
B) Abstract
C) Clear
D) Confusing
Q2) The language and wording used to describe people in media and on the Internet reflect what kind of (or whose) judgments of worth and importance?
A) Individual
B) Societal
C) Cultural
D) Familial
E) Neighbors
Q3) Ogden and Richards create the _______________________ to help us understand why misunderstandings occur.
Q4) Words are reality; they represent it.
A)True
B)False
Q5) Why can we not make words mean what we want them to mean?
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Chapter 6: Nonverbal Communication
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Emphasizing a message is one function of nonverbal communication.
A)True
B)False
Q2) In up to ________ of all advertisements, male voices are used in voice-overs.
A) 75
B) 60
C) 83
D) 90
E) 95
Q3) As our awareness of our ______________ communication increases, its _____________ decreases.
A) Verbal; interpretive value
B) Nonverbal; interpretive value
C) Verbal; informational value
D) Nonverbal; informational value
Q4) Sometimes we are unaware of the nonverbal cues we send; as a result, we inadvertently reveal information we would rather conceal.
A)True
B)False
Q5) Nonverbal power cues echo the male ___________/female ___________ message.
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Chapter 7: Conversations
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56 Flashcards
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Sample Questions
Q1) One third of teenagers send approximately ____________ texts each day.
A) 75
B) 100
C) 200
D) 60
Q2) To signal interest in having a speaking turn, the listener might use a vocalized filler such as "um" or "ah"
A)True
B)False
Q3) Approximately 25% of our everyday talk is devoted to letting others know our thoughts and feelings.
A)True
B)False
Q4) When we skip the priming stage of a conversation, we are often seen as rude, insensitive, or interpersonally deficient.
A)True
B)False
Q5) For both parties to be satisfied with a conversation, they must
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Chapter 8: Emotions
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56 Flashcards
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Sample Questions
Q1) Persons from this type of climate tend to be more emotionally expressive.
Q2) People give us moods the same way we pass germs. We call this
Q3) We motivate ourselves to control impulse, delay gratification, and regulate our moods when we practice emotional intelligence.
A)True
B)False
Q4) No one can make you feel an emotion that you ____________ to feel.
Q5) Messages containing positive emotions are retweeted more frequently than other messages.
A)True
B)False
Q6) We facilitate this by displaying emotional self-control and a willingness to delay gratification:
A) Goal setting
B) Goal realization
C) Resilience
D) Interpersonal intelligence
Q7) How does emotional ineptitude impede relationships?
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Q8) Please explain how television viewing or Internet has an impact on our emotions.

Chapter 9: Trust and Deception
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Sample Questions
Q1) The nature of _______________ is to deceive others without their noticing.
A) Cheating
B) Stealing
C) An argument
D) Lying
Q2) _________________ feelings often impede the personalization of communication, which makes the satisfying conversation of self-disclosure difficult.
Q3) What percentage of people admits to lying to our romantic partner?
A) 88%
B) 56%
C) 92%
D) 34%
Q4) Creating an interpersonal climate that reduces the change of rejection or betrayal that each of us fears is essential to foster the development of what kind of relationship?
Q5) ________________ breeds mistrust and further deception; these are factors harmful to the building of strong relationships.
Q6) Trust consists of two basic components; what are they?
Q7) How can we repair and rebuild a relationship that has been jeopardized?
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Chapter 10: Power and Influence
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Individuals who grow up in cultures with _______ power distances learn not to question authority.
Q2) Parents communicate their attitudes and eventually we acquire and hold at least a number of them.
A)True
B)False
Q3) One of the key variables in determining human action is our ability to communicate interpersonally.
A)True
B)False
Q4) In a national survey of middle and high school students conducted in 2010-11, girls were harassed roughly _________ of the time, while boys were harassed __________, with boys being the harassers.
A) 56%; 40%
B) 52%; 40%
C) 40%; 28%
D) 44%; 30%
Q5) Explain how technology can positively impact your interpersonal communication.
Q6) Distinguish between attitudes and beliefs.
Page 12
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Chapter 11: Conflict
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) How does technology impact our views toward conflict?
Q2) Interaction that is hostile and insulting is often referred to as _____________.
A) Argument
B) Aggression
C) Texting
D) Flaming
Q3) List and explain one guideline suggested in your text for resolving conflict.
Q4) Please explain the Social Learning Theory and how it impacts our approach to conflict.
Q5) The choices you make when in conflict ultimately determines the conflict's
Q6) Interpersonal conflict is not based on interaction.
A)True
B)False
Q7) When each person imagines him- or herself as the other, the parties come to understand one another and discover ways to integrate their interests and concerns. This is known as __________.
Q8) List one function of conflict and explain how using this approach is beneficial.
Page 13
Q9) Competing with, even striving to defeat another person we are in conflict with, is common in what country?
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Page 14

Chapter 12: Relationship Dynamics
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Sample Questions
Q1) During the initiation stage of a relationship, we tend to disclose a large amount of information.
A)True
B)False
Q2) Communication with others helps us meet our needs at each need level.
A)True
B)False
Q3) The more closely people live, the __________________________.
A) More they will get along
B) More likely they can come to dislike one another
C) More they will get to know one another on an intimate level
D) More likely they will become close friends
E) More likely they will become other-oriented
Q4) When the contacts that we have with a single person vary, our relationship typically has greater breadth.
A)True
B)False
Q5) Which three basic interpersonal needs do we meet through our relationships, according to the theorist William Schutz?
Page 15
Q6) Relationships help to meet two personal attributes; what are they?
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Chapter 13: Intimacy and Distance in Relationships
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Sample Questions
Q1) This dialectic occurs when we desire openness in relationships, while maintaining privacy.
A) Stability-change
B) Expression-privacy
C) Integration-separation
D) Revelation-concealment
Q2) This involves the realization that dialectical tensions will persist in relationships, if only because relationships are complex.
Q3) The opposing tensions or conflicts created when the goals and expectations of one partner clash with the goals and expectations of the other is are known as
A) Social penetration model
B) Opposing forces
C) Dialectical tensions
D) Interpersonal conflicts.
Q4) How is the response to self-disclosure of positive and negative information time related?
Q5) Messages of ______________ generally include personal facts about you that someone would be unlikely to discover on his/her own.
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Chapter 14: Relationships in Our Lives: Family, Work, and
Health-Related Contexts
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Generally, communication is done in "side-by-side" arrangement-avoiding eye contact-in this culture.
A) American
B) Korean
C) Asian
D) Arabic
Q2) These teams are comprised of people who don't have to assemble physically to work together.
A) Social
B) Imaginary
C) Virtual
D) Healthy
E) Fighter
Q3) This is a set of prescribed behaviors, and it is something that all family members perform.
A) Mores
B) Roles
C) Chores
D) Jobs
Q4) How well groups work depends, in part, on these abilities.
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