Interpersonal Communication Final Exam Questions
Course Introduction
Interpersonal Communication explores the principles, theories, and practices involved in effective communication between individuals in personal, social, and professional contexts. Students will examine verbal and nonverbal message exchange, listening skills, conflict management, perception, and the impact of culture, gender, and technology on communication processes. The course emphasizes self-awareness, empathy, and ethical communication, providing strategies to enhance relationship building, resolve misunderstandings, and develop confidence in a variety of interpersonal situations.
Recommended Textbook
Interpersonal Communication 3rd Edition by Kory Floyd
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12 Chapters
568 Verified Questions
568 Flashcards
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2
Chapter 1: About Communication
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Sample Questions
Q1) Different cultures have different standards that define competent communication. This cultural variation speaks to which element of communication competence?
A)effectiveness
B)sensitivity
C)appropriateness
D)responsibility
Answer: C
Q2) Context and feedback are aspects of the action model of communication.
A)True
B)False Answer: False
Q3) Research shows that biology plays almost no role in how we communicate.
A)True
B)False Answer: False
Q4) Words have inherent meanings.
A)True
B)False Answer: False
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Chapter 2: Culture and Gender
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Sample Questions
Q1) On average, men express more opinions than women do.
A)True
B)False
Answer: True
Q2) According to the textbook, all of the following are among the defining elements of culture EXCEPT
A)values.
B)symbols.
C)language.
D)ethnicity.
Answer: D
Q3) Studies of affectionate communication have shown that
A)highly feminine individuals are likely to express affection.
B)highly masculine individuals are likely to express affection.
C)both highly masculine and highly feminine individuals are likely to express affection.
D)None of these statements is true.
Answer: C
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Chapter 3: Communication and the Self
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Sample Questions
Q1) Your subjective evaluation of yourself is known as
A)self-evaluation.
B)self-esteem.
C)self-concept.
D)self-image.
Answer: B
Q2) Regarding self-disclosure, which of the following statements is true?
A)Depth refers to the range of topics you discuss with others.
B)Most relationships start out with a high degree of self-disclosure.
C)Self-disclosure is highly reciprocal.
D)Men and women do not differ from each other in how disclosive they are.
Answer: C
Q3) According to the text, your self-concept is influenced by all of the following EXCEPT
A)personality and biology.
B)culture and gender roles.
C)reflected appraisal.
D)impression evaluation.
Answer: D
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5
Chapter 4: Interpersonal Perception
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Sample Questions
Q1) Idealizing a romantic partner at the beginning of a new relationship is a common example of the ________ bias.
A)delusional
B)romantic
C)positivity
D)confirmatory
Q2) Perceptual ability is influenced by social and occupational roles.
A)True
B)False
Q3) Which of the following was NOT suggested in your textbook as one of the ways to combat perceptual inaccuracies?
A)avoiding biased opinions
B)knowing yourself
C)focusing on the characteristics of others
D)considering the context
Q4) The stages of perception happen in a very ordered and linear fashion.
A)True
B)False
Q5) Identify and briefly define each of the three stages of the perception-making process.
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Chapter 5: Language
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Sample Questions
Q1) An allness claim is one in which the speaker intentionally misleads the hearer by arguing that everyone else agrees with his or her position.
A)True
B)False
Q2) Which of the following linguistic features was NOT identified in the textbook as affecting a speaker's credibility?
A)use of clichés
B)a speaker's dialect
C)incorrect diction
D)equivocal statements
Q3) What type of language rule deals with the correct pronunciation of words?
A)phonological
B)syntactic
C)semantic
D)pragmatic
Q4) Only false statements can ever qualify as libel.
A)True
B)False
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Page 7
Chapter 6: Nonverbal Communication
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Sample Questions
Q1) Why do people tend to believe nonverbal messages even when they contradict verbal messages?
A)Nonverbal behaviors are completely involuntary and reflect people's true states.
B)People will only attempt to control their nonverbal behavior when they are lying.
C)It is harder for most people to control their nonverbal communication than their verbal communication.
D)All the answers are correct.
Q2) Describe the halo effect and comment on the importance of symmetry and proportionality in facial attractiveness.
Q3) The study of touch behavior is known as A)haptics.
B)oculesics.
C)proxemics. D)kinesics.
Q4) The pupil of the eye contracts when we look at someone we find attractive. A)True
B)False
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Chapter 7: Listening
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Sample Questions
Q1) Critical listening is more passive than informational listening.
A)True
B)False
Q2) Listening nonjudgmentally is important for effective critical listening.
A)True
B)False
Q3) We engage in which form of listening when our goal is to evaluate or analyze what we're hearing?
A)informational
B)analytical
C)critical
D)empathic
Q4) What is the active process of making meaning out of another person's spoken message?
A)hearing
B)acknowledging
C)understanding
D)listening
Q5) Explain the concept of probability. Using concrete examples, illustrate what possibility, probability, and certainty are.
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Chapter 8: Emotion
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Sample Questions
Q1) Which of the following emotions is derived from the product of your overall evaluation of another person?
A)liking
B)love
C)interest
D)affection
Q2) Which emotion involves feelings of joy and surprise, along with experiences of excitement and attraction for another person?
A)liking
B)love
C)attachment
D)passion
Q3) Remorse is a secondary emotion composed of disgust and fear.
A)True
B)False
Q4) The emotional contagion effect applies only to positive emotions, such as happiness.
A)True
B)False
Q5) Explain and provide a concrete example of meta-emotion.
Page 10
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Chapter 9: Social and Personal Relationships
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Sample Questions
Q1) Most relationships have some measure of interdependence; what differentiates them is their degree of interdependence.
A)True
B)False
Q2) Much is made of the benefits of friendship, but suppose you were asked to argue against having friends. Using what you've learned in this chapter, make a reasoned argument against friendship. Why should people avoid making friends? Your argument should be sound and should make explicit reference to concepts covered in this chapter.
Q3) Which of the following is NOT a relational maintenance behavior?
A)social networks
B)openness
C)predictability
D)assurances
Q4) Which theory predicts that the more we learn about someone, the more we like that person?
A)social exchange theory
B)uncertainty reduction theory
C)attraction theory
D)equity theory
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Chapter 10: Family and Intimate Relationships
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Sample Questions
Q1) Compare and contrast family roles and family rituals, giving concrete examples of each.
Q2) Which of the following reasons that people keep opposite-sex relationships nonromantic is NOT shown by the research?
A)They aren't ready to be in a romantic relationship.
B)They aren't attracted to their friend.
C)They are romantically interested in a third person.
D)They are concerned about their sibling or friend who is romantically interested in the friend.
Q3) Research indicates that most American households are headed by a married couple.
A)True
B)False
Q4) Explain what it means that friendships are typically between peers, and give examples of friendships in which this is not true.
Q5) Mother, son, grandfather, and aunt are all examples of family roles.
A)True
B)False
Q6) Identify and explain the benefits that are often denied by federal law to couples who are not legally married.
Page 12
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Chapter 11: Conflict and Power
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Sample Questions
Q1) People in which type of culture think of the unequal distribution of power as normal or even desirable?
A)high-content
B)low-context
C)high-power-distance
D)low-power-distance
Q2) Which of the following tips is NOT useful for managing an online conflict?
A)Avoid responding right away.
B)Always respond using the same communication medium.
C)Clarify comments or statements that aren't clear.
D)Use emoticons to express your emotional state.
Q3) Which of the following is an example of passive aggression, as it is defined in the text?
A)Tara is hurt when her brother forgets her birthday, so she deliberately "forgets" his.
B)Parker is angry with his mother so he ignores her calls and e-mail messages.
C)Bonnie doesn't want to go to her neighbor's party, so she takes so long to get ready for it that the party is over by the time she's done.
D)All the answers are correct.
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Chapter 12: Interpersonal Deception
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Sample Questions
Q1) Deception done for the right reasons is not really deception.
A)True
B)False
Q2) Which of the following contributes to people's inability to detect deception accurately?
A)truth bias
B)focusing on the wrong nonverbal signals
C)the fact that questioning everything we hear takes too much energy
D)All of these contribute.
Q3) One of the most common ways people discover they've been lied to is from third-party information.
A)True
B)False
Q4) Misrepresenting facts for the purpose of material gain is known as A)forgery.
B)impersonation.
C)fraud.
D)deception.
Q5) How do the principles of interpersonal deception theory factor into the process of deception?
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