Interpersonal Communication Exam
Materials
Course Introduction
Interpersonal Communication explores the processes and principles of effective communication between individuals in various contexts, including friendships, family, romantic relationships, and the workplace. The course examines verbal and nonverbal communication, listening skills, perception, conflict resolution, and cultural influences on interactions. Through theoretical frameworks and practical applications, students develop strategies for building and maintaining healthy interpersonal relationships, enhancing empathy, and improving their ability to convey ideas, emotions, and feedback in one-on-one and small group settings.
Recommended Textbook
A Concise Public Speaking Handbook 4th Edition by Steven
A. Beebe
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26 Chapters
682 Verified Questions
682 Flashcards
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Page 2
Chapter 1: Speaking in Public
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30 Verified Questions
30 Flashcards
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Sample Questions
Q1) During this Golden age of public speaking, the Greek philosopher Aristotle formulated, and Roman orators refined, guidelines for speakers that we still follow today.
A)True
B)False
Answer: True
Q2) Rachel is called on to speak in front of her Theories of Education class, but she is not nervous because she has gained confidence and competence in her public speaking class, a term that your text calls
A) employment.
B) ethnicity.
C) effectiveness.
D) empowerment.
Answer: D
Q3) The ability to speak with competence and confidence will provide empowerment.
A)True
B)False
Answer: True
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Chapter 2: Improving Your Confidence
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Sample Questions
Q1) In one classic survey, respondents said that they were more afraid of public speaking than of death.
A)True
B)False
Answer: True
Q2) According to the text, _____ percent of people report feeling anxious about public speaking.
A) less than 10
B) more than 80
C) 50
D) 99
Answer: B
Q3) In order to reduce speaking apprehension, you should choose a topic that
A) you are unfamiliar with to distract you from your nervousness.
B) you are familiar with or have a lot of interest in.
C) is already well-known by the audience.
D) is exciting or unusual to keep the audience's interest.
Answer: B
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Chapter 3: Presenting Your First Speech
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Sample Questions
Q1) The general purpose of class lectures, seminars, and workshops is to inform.
A)True
B)False
Answer: True
Q2) "At the end of my speech, the class will be able to describe how to get assigned to a counselor from the campus counseling service." This statement is an example of a A) general purpose.
B) central idea.
C) specific purpose.
D) main point.
Answer: C
Q3) The primary purpose of an introduction is to
A) make the audience laugh.
B) tell what all of your sources are.
C) move your audience to action.
D) get the audience's attention.
Answer: D
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Chapter 4: Ethics and Free Speech
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Sample Questions
Q1) Rudy is giving a persuasive speech about getting preventive cancer screenings, and she decides to tell a hypothetical story about receiving a cancer diagnosis in her introduction and present it as ifitactually happened to her. Is this ethical?
A) Yes, because the overall goal of the speech is clear and responsible.
B) No, because she is violating an ethical principle that requires that speakers be honest.
C) No, because only factual stories should be used as introductory devices.
D) Yes, because it will have strong emotional appeal which will sway her audience.
Q2) All of the following require source credit if used in your speech EXCEPT
A) direct quotations.
B) statistics.
C) opinions.
D) common knowledge.
Q3) To be able to acknowledge your sources, you must first practice careful and systematic note taking.
A)True
B)False
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Chapter 5: Listening
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Sample Questions
Q1) An audience member who nonverbally communicates disagreement with the speaker's message speaker is listening ethically.
A)True
B)False
Q2) When you listen to empathize, you pay attention to both the nonverbal cues and the major ideas.
A)True B)False
Q3) Critical listening and critical thinking are the same process.
A)True B)False
Q4) There is little difference between a fact and an inference.
A)True
B)False
Q5) Aperson who likes information delivered with lots of facts and details is likely a(n)
A) relational-oriented listener.
B) analytical-oriented listener.
C) task-oriented listener.
D) critical-oriented listener.
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Chapter 6: Analyzing Your Audience
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Sample Questions
Q1) Asking a question such as "What do you believe the state should do about funding education?" is an example of
A) a closed-ended question.
B) an open-ended question.
C) a psychological question.
D) a leading question.
Q2) Finding out that you will give your speech to an all-male audience who are around 30 years old is a form of
A) demographic analysis.
B) socioeconomic analysis.
C) situational analysis.
D) psychological analysis.
Q3) Values are more deeply ingrained than attitudes or beliefs and are therefore more difficult to change.
A)True
B)False
Q4) Socioeconomic status is NOT a relevant factor in demographic audience analysis.
A)True
B)False
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Chapter 7: Adapting to Your Audience as You Speak
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Sample Questions
Q1) If your audience seems inattentive or bored, you should do all of the following EXCEPT A) tell a story.
B) use a personal example.
C) make direct references to the audience.
D) use more facts and statistics.
Q2) Aspeaker must be aware of nonverbal feedback from the audience in order to adapt the speech as he or she speaks.
A)True
B)False
Q3) If your audience seems confused or doesn't understand your point, you should be more redundant.
A)True
B)False
Q4) John is a national political candidate speaking to a local audience. He should customize his standard speech to include mention of the local community.
A)True
B)False
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9
Chapter 8: Developing Your Speech
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Sample Questions
Q1) Searching for logical divisions in a subject is a strategy for A) determining your general purpose.
B) determining your main ideas.
C) determining your specific purpose.
D) determining your blueprint.
Q2) Your brain is fried, and you just cannot come up with a creative topic for an assigned speech. As a last resort, you fire up your computer and search the Web looking for something to spark your interest.Isthis advisable, according to your textbook?
A) No; Web sources offer unreliable material, which doesn't make for a good topic.
B) Yes, but topics generated from Web sources take much longer to develop than others.
C) Yes; scanning Web directories may be an effective strategy to find a speech topic.
D) No; it is a form of plagiarism when you poach speech topics from sites on the Web.
Q3) Brainstorming involves dividing your central idea into logical divisions.
A)True
B)False
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Chapter 9: Gathering Supporting Material
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Sample Questions
Q1) The domain of an educational Web site is usually .edu.
A)True
B)False
Q2) The purpose of ____ websites is to sell products or services.
A) commercial
B) educational
C) organizational
D) military
Q3) Online databases provide access to bibliographic information, abstracts, and full texts for a variety of resources.
A)True
B)False
Q4) _____ websites usually have the domain .org.
A) Commercial
B) Educational
C) Organizational
D) Military
Q5) Web sites from countries other than the United States include a country code.
A)True
B)False
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Chapter 10: Supporting Your Speech
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Sample Questions
Q1) A short illustration of no longer than a sentence or two is called
A) a hypothetical illustration.
B) a brief illustration.
C) an explanation.
D) a literal illustration.
Q2) Which of the following is an important guideline for the use of statistics in a speech?
A) Use statistics that are mainly from secondary sources.
B) Use as many statistics as you can find because they enhance credibility.
C) Use reputable, authoritative, unbiased sources for your statistics.
D) Report a statistic down to the last decimal point to be thorough and accurate.
Q3) A lengthy illustration with a plot beginning, climatic point, and resolution is called
A) a literal illustration.
B) a brief illustration.
C) an extended illustration.
D) a hypothetical illustration.
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12
Chapter 11: Organizing Your Speech
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Sample Questions
Q1) In a speech organized in a cause-effect pattern, the cause must be covered first.
A)True
B)False
Q2) Previews help to ensure that audience members will first anticipate and later remember the important points of a speech.
A)True
B)False
Q3) A _____ is a statement of what is to come.
A) preview
B) connector
C) verbal transition
D) summary statement
Q4) Speeches on how to do something or how to make something are usually organized spatially.
A)True
B)False
Q5) Most cultures tend to organize and process information in a linear pattern.
A)True
B)False
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Chapter 12: Developing an Introduction
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Sample Questions
Q1) The BEST way to ensure that your introduction introduces the subject of your speech is to
A) include your general purpose in your introduction.
B) avoid references to the content of your speech.
C) use more than one speech device in your introduction.
D) include a statement of your central idea in the introduction.
Q2) Humor is NOT a good attention-gaining strategy if your audience is linguistically diverse.
A)True
B)False
Q3) In your introduction, after you have captured the attention of the audience your work is done.
A)True B)False
Q4) When using a question to open a speech, you will generally use a rhetorical question, the kind you don't expect an answer to.
A)True
B)False
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Chapter 13: Developing a Conclusion
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Sample Questions
Q1) Verbal and nonverbal signals should NOT be used to provide closure.
A)True
B)False
Q2) In the introduction to her speech about eating disorders, Sheila told the story of her friend who almost died of anorexia. In her conclusion, she reminded her audience what her friend went through and addedthat her friend was currently doing well in her battle against the disease. Was this an appropriate strategy for her speech?
A) Yes; this is a concluding strategy known as a reference to the introduction.
B) Yes; this is a concluding strategy known as a reference to the occasion.
C) Yes; this is a concluding strategy known as an appeal to action.
D) No; the introduction and conclusion are separate elements of a speech and should not overlap.
Q3) Which of the following is NOT an effective conclusion technique?
A) referring to the introduction
B) using humor
C) using propaganda
D) creating an inspirational appeal
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Chapter 14: Outlining and Revising Your Speech
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Sample Questions
Q1) The speaker's outline which contains the specific purpose, the introduction, main ideas, supporting material, and a conclusion is the
A) delivery outline.
B) preparation outline.
C) numerical outline.
D) preliminary outline.
Q2) Why should you use complete sentences in a preparation outline, according to the text?
A) because this will help you judge the coherence of the speech
B) because this will help you to realize the importance of good grammar
C) because you will use these exact same sentences when you deliver the speech
D) because this will ensure that you use the best wording possible for the speech
Q3) The preparation outline is typically used by a speaker during the speech. A)True
B)False
Q4) Signposts are NOT included in a preparation outline.
A)True
B)False
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Page 16
Chapter 15: Using Words Well
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Sample Questions
Q1) A speaker's ability to use shorter words and phrases demonstrates that oral style is _____ than written style.
A) less formal
B) less personal
C) more repetitious
D) less interesting
Q2) ________ refers to words unique to a speaker's particular hobby or profession.
A) Ethnic vernaculars
B) Regionalism
C) Jargon
D) Ebonics
Q3) Sexist language is always a direct and intentional form of discrimination.
A)True
B)False
Q4) Parallelism occurs when many words in a sentence begin with the same letter.
A)True
B)False
Q5) It is easy to avoid biased language.
A)True
B)False
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Chapter 16: Methods of Delivery
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Sample Questions
Q1) A few minutes remain in the class period. The teacher assigns a student to stand before the class and give a brief speech on effective study habits. What method of delivery is utilized in this situation?
A) impromptu speaking
B) manuscript speaking
C) memorized speaking
D) extemporaneous speaking
Q2) Rehearsal is an important step for excellent extemporaneous speakers.
A)True
B)False
Q3) Kara is accepting an award. She wants to use a method of delivery that has the most potential for eye contact with the audience, because she wants to really "drive home" her points. What method of deliverywould be BEST?
A) memorized speaking
B) impromptu speaking
C) extemporaneous speaking
D) manuscript speaking
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Chapter 17: Nonverbal Communication
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Sample Questions
Q1) Personal appearance is particularly important during what part of your presentation?
A) the opening moments
B) the closing remarks
C) the question-and-answer session
D) the delivery of your main points
Q2) It is acceptable to keep your hands in your pocket while delivering your speech.
A)True
B)False
Q3) Overall, speakers from ________ prefer a quieter, less flamboyant use of gestures.
A) Europe
B) Asia
C) The United States
D) Mexico
Q4) During a question-and-answer session, you can use regulating gestures to signal when you want to talk and when you want to invite others to do so.
A)True
B)False
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Chapter 18: Verbal Communication
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Sample Questions
Q1) Savannah, a native of Georgia, has a strong southern accent. Should Savannah try to modify her dialect when she makes public presentations?
A) No; if Savannah is proud of her southern heritage, she should sound like a southerner and not attempt to modify her vocal style.
B) Yes; if Savannah's dialect is so pronounced that audiences can't understand her, then she should attempt to modify her dialect.
C) No; Savannah probably needs to slow down some to give non-southern audiences more potential for understanding, but she shouldn't modify her dialect.
D) Yes; speakers should minimize any traces of regionalism in their vocal delivery so as to be understood by a wide variety of audiences.
Q2) Speaking in a monotone is essentially a failure to vary your speaking rate.
A)True
B)False
Q3) Vocalized pauses such as "you know" are used by so many speakers that they are not noticeable.
A)True
B)False
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Page 20
Chapter 19: Adapting and Delivering Your Speech
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Sample Questions
Q1) _____ audiences will rely heavily on your unspoken message to help them interpret what you are saying.
A) High-power
B) High-context
C) Low-context
D) Low-power
Q2) During a Q&A session after his speech, one of the audience members asks Drew a question he doesn't know the answer to. How should Drew handle this situation?
A) He should take his best guess.
B) He should discreetly try to change the subject.
C) He should admit that he doesn't know the answer, but promise to get back to the person later.
D) He should ask the audience if anyone else knows the answer.
Q3) According to the text, it is wise to avoid ________ before speaking.
A) caffeine
B) carbohydrates
C) milk products
D) sugar
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21
Chapter 20: Selecting Presentation Aids
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Sample Questions
Q1) Alexis is using photographs of her recent trip to Greece in her informative speech about Modern Greek culture. How can she BEST incorporate her photos into the presentation?
A) Enlarge or project them.
B) put them in a large, attention-getting frame.
C) Make copies and hand the copies out.
D) Pass the actual photos around to the entire audience.
Q2) Receivers better retain material they get via both audio and video "channels" of communication.
A)True
B)False
Q3) ______ are a type of visual that consists of flat areas of varying lengths used to represent information.
A) Bar graphs
B) Pie graphs
C) Line graphs
D) Picture graphs
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Chapter 21: Preparing and Using Presentation Aids
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Sample Questions
Q1) Which of the following statements about preparing presentation aids is TRUE?
A) Use a great variety of dramatic colors throughout the presentation.
B) Decorative typefaces are usually the best choice.
C) Limit text to key words or phrases.
D) Avoid using a black and white color scheme.
Q2) When you use presentation aids, you should always remember
A) Moore's Law
B) the Law of Attraction.
C) the Law of Averages.
D) Murphy's Law.
Q3) Barney was giving a speech on animal-borne diseases. When discussing each disease, his slides contained a definition, symptoms, risks, treatment, and ways to prevent the disease. Was this an effective strategy?
A) No, because he used too much information on each slide.
B) No, because he should have included pictures of each disease.
C) Yes, because he gave his audience all of the necessary information.
D) Yes, because he talked about each point he made in his visual aid.
Q4) Some presentation aids speak for themselves, you don't need to explain them.
A)True
B)False
Page 23
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Chapter 22: Informative Speaking
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Sample Questions
Q1) Which of the following is a generally accepted principle of adult learning?
A) Adults must be actively involved in the learning process.
B) Adults want to gain knowledge that they can apply at some future time.
C) New information adults learn is irrelevant to their current needs and busy life.
D) Adults should feel a disconnect between learning new information and their past experiences.
Q2) When informing your listeners about complex processes, the BEST approach is just to define and explain them.
A)True
B)False
Q3) An informative speaker presents information, so the audience will
A) be interested, understand, and remember.
B) listen, learn, and apply.
C) hear, understand, and connect.
D) think, remember, and ponder.
Q4) A speech about procedures reviews how something works or describes a process.
A)True
B)False
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24
Chapter 23: Understanding Principles of Persuasive Speaking
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Sample Questions
Q1) The personal need to achieve our highest potential is
A) emotional values.
B) self-actualization.
C) self-esteem.
D) psychological need.
Q2) Social judgment theory suggests that listeners will come to your speech with a latitude of acceptance, a latitude of rejection, or a latitude of noncommitment.
A)True
B)False
Q3) A proposition of value advocates a specific action-changing a policy, procedure, or behavior.
A)True
B)False
Q4) The _____ of persuasion suggests that people are persuaded by both logical appeals and by indirect factors, such as delivery and appearance.
A) logical emotional model
B) value attitudinal model
C) elaboration likelihood model
D) social responsiveness model
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Chapter 24: Using Persuasive Strategies
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Sample Questions
Q1) In an introduction to a persuasive speech, Fran said: "There was a time when I thought I would never have a job, a decent life, a boyfriend, or any pleasure in life. But, after working as an internatChannel 3, I know what I really want to do with my life and that gives me great satisfaction. I encourage you all to experience an internship, so that you, too, can discover that there is something in life that inspires passion in you... that you're willing to work for...to work hard for...to be successful...to be happy." What type of message did this speaker effectively use in this introduction?
A) an appeal to reasoning
B) an appeal to a common myth
C) an appeal to credibility
D) an appeal to emotion
Q2) If you reason deductively, you need evidence to document the truth of your initial generalization.
A)True
B)False
Q3) When persuading an unreceptive audience, speakers should present only one side of the issue.
A)True
B)False
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Page 26
Chapter 25: Speaking on Special Occasions
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Sample Questions
Q1) As maid of honor, Rhonda's toast at her best friend's wedding was as follows: "To the best girlfriend that ever graced my hometown, the best person to cry with, to laugh with, and to be happy with, on herhappiest day; I wish you both all the best." Was this effective, according to the criteria discussed in the chapter on special-occasion speaking?
A) No, because it was not funny.
B) No, because it was too personal.
C) Yes, because it was funny.
D) Yes, because it was sincere.
Q2) If a speaker needs no introduction, you should present one anyway.
A)True
B)False
Q3) Nonverbal devices can create humor for after-dinner speakers.
A)True
B)False
Q4) A pun and a spoonerism use the same verbal strategy for humorous effect.
A)True
B)False
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Chapter 26: Speaking in Small Groups
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Sample Questions
Q1) A contemporary leadership style that involves the process of influencing others by building a shared vision of the future, and by inspiring and helping them to see how their efforts are related to alargerframework is
A) transformational leadership.
B) laissez faire leadership.
C) democratic leadership.
D) authoritarian leadership.
Q2) Ariana presented evidence to the group in the form of library research that refuted some evidence on which they had already based their solution. Paula said they should just ignore it, since it opposedtheir solution to the problem. Russ suggested that they discuss it and decide whether this newly discovered evidence even applied to their project. Which tip for participating in a small group did Russ effectively enact?
A) help manage conflict
B) prepare for group discussions
C) summarize the group's progress
D) evaluate the evidence
Q3) Reflective thinking is John Dewey's five-step method of problem solving.
A)True
B)False
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