International Organizational Behavior Test Bank
Course Introduction
International Organizational Behavior explores the impact of culture, communication, and management practices on individual and group behavior within organizations operating across national borders. The course examines theoretical frameworks and practical approaches to understanding diversity, ethical challenges, leadership styles, teamwork, and conflict resolution in a global context. Students will analyze how multinational organizations adapt their practices to different cultural settings and address issues arising from globalization, ultimately developing skills essential for effective collaboration and leadership in international environments.
Recommended Textbook
International Management Managing Text and Cases 9th Edition by Helen Deresky
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11 Chapters
1078 Verified Questions
1078 Flashcards
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Chapter 1: Assessing the Environment: Political, Economic, Legal,
Technological
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84 Verified Questions
84 Flashcards
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Sample Questions
Q1) Under which law system must the details of the promises be written into a contract in order for it to be enforced?
A)common law
B)theocratic law
C)civil law
D)company law
Answer: A
Q2) How does the phenomenon of ethnicity affect the international manager?
Answer: Ethnicity is a driving force of political instability around the world.Many uprisings and conflicts are expressions of differences in ethnic groupings, and religious disputes often lie at the heart of those differences.Managers must understand the ethnic and religious composition of the host country in order to anticipate problems of general instability as well as those of an operational nature-such as effects on their workforce, on production and access to raw materials, and also the market as a whole.
Q3) Political risk insurance and local debt financing are forms of dependency.
A)True
B)False
Answer: False
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Chapter 2: Managing Interdependence, Social Responsibility, and Ethics
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) Which of the following creates shared value?
A)creating social value by creating economic value
B)disabling local cluster development
C)reconceiving products and markets
D)creating economic value by creating social value
Answer: C
Q2) What is sustainable development? Why is sustainability a dilemma for MNCs?
Answer: Sustainable development for business enterprises involves adopting business strategies and activities that meet the needs of the enterprise and its stakeholders today, while protecting, sustaining, and enhancing the human and natural resources that will be needed in the future.The dilemma for corporations is that they are faced with trying to meet two often contradictory requirements: (1)selling at low prices and (2)being environmentally and socially conscious.However, competitive pressures limit the company's ability to raise prices in order to cover the cost of socially responsible policies.This is obviously contradictory to the well-being of societies.
Q3) In a globalized market economy, CSR does not have to be part of modern business.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Understanding the Role of Culture
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Global managers who exhibit cultural intelligence and cultural sensitivity will most likely be able to ________.
A)negotiate effectively in expatriate assignments
B)request bonuses for overseas job assignments
C)implement technological changes quickly
D)conduct efficient performance appraisals
Answer: A
Q2) ________ consists of specific learned norms based on attitudes, values, and beliefs of a group of people.
A)Ethnology
B)Civilization
C)Culture
D)Doctrine
Answer: C
Q3) Cultural sensitivity requires the willingness to put oneself in another's shoes.
A)True
B)False
Answer: True
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Chapter 4: Communicating Across Cultures
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107 Flashcards
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Sample Questions
Q1) Tom manages a U.S.pharmaceutical subsidiary located in Ireland.In order to communicate effectively with Irish employees and improve their productivity, Tom should ________.
A)emphasize achieving objective end results
B)challenge the employees to perform better
C)provide positive support to employees
D)address conflicts during group meetings
Q2) ________ and ________ are personality traits categorized as openness.
A)Persistence; resourcefulness
B)Proper orientation to knowledge; internal locus of control
C)Tolerance for ambiguity; extrovertedness
D)Empathy; external locus of control
Q3) Which of the following is most likely a characteristic of communication channels in low-context cultures?
A)rapid spread of information
B)informal flow of information
C)upward flow of information
D)controlled flow of information
Q4) What is object language? Provide an example of how object language might affect business communication.
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Chapter 5: Cross-Cultural Negotiation and Decision Making
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100 Verified Questions
100 Flashcards
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Sample Questions
Q1) Which of the following is a similarity between the negotiation styles of both North Americans and Latin Americans?
A)They highly value emotional sensitivity.
B)They display strong commitment to their employers.
C)They give great importance to documentation.
D)They tend to be argumentative when they think they are right.
Q2) Which of the following terms refers to general, polite conversation and informal communication before meetings?
A)nontask sounding
B)cultural noise
C)kinesics behavior
D)nonverbal behavior
Q3) The ringi process involves gaining approval on a proposal by circulating documents to those concerned throughout the company.
A)True
B)False
Q4) What is negotiation?
Q5) How is conflict during negotiations handled in high-context and low-context cultures?
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Chapter 6: Formulating Strategy
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Sample Questions
Q1) A ________ is an assessment of a firm's capabilities relative to those of its competitors as pertinent to the opportunities and threats in the environment for those firms.
A)SWOT analysis
B)transactional analysis
C)PEST analysis
D)break-even analysis
Q2) What is environmental scanning? What areas are most commonly focused in environmental scanning?
Q3) A company's choice to operate in a business or businesses and the ways in which it differentiates itself from its competitors is called its ________.
A)strategy
B)procedure
C)mission
D)process
Q4) The strategic management process consists of independent and discontinuous steps.
A)True
B)False
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Chapter 7: Global Alliances and Strategy Implementation
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) Which of the following is a competitive aspect of strategic alliances?
A)sharing resources to limit investment risk when entering new markets or uncertain technological fields
B)lowering exit barriers in mature industries, therefore, assisting short-term corporate restructurings
C)accelerating diffusion of industry standards and new technologies to create barriers to entry
D)creating a critical mass to develop new technologies to protect domestic, strategic industries
Q2) The term International Joint Venture (IJV)control refers to the processes that management puts in place so as to direct the success of the firm's goals.
A)True
B)False
Q3) A(n)________ refers to a JV among companies in different countries.
A)international joint venture
B)equity joint venture
C)global joint venture
D)transnational joint venture
Q4) Describe the process of knowledge management in international joint ventures.
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Chapter 8: Developing a Global Management Cadre
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Sample Questions
Q1) For firms with diversified product lines that have different technological bases and are aimed at dissimilar or dispersed markets, a functional structure is far more strategically advantageous than a global product structure.
A)True
B)False
Q2) What are the major variables that should be taken into account when designing a firm's organizational structure?
Q3) Direct mechanisms that provide the basis for the overall guidance and management of foreign operations include the design of appropriate structures and the use of effective staffing practices.
A)True
B)False
Q4) Organization ________ refers to the formal arrangement of roles, responsibilities, and relationships within an organization.
A)structure
B)systems
C)culture
D)strategy
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Chapter 9: Staffing, Training, and Compensation for Global Operations
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Sample Questions
Q1) A state of disorientation and anxiety that results from not knowing how to behave in an unfamiliar culture is called ________.
A)culture shock
B)enculturation
C)cultural contingency
D)acculturation
Q2) Managerial training in ________ is particularly critical for firms in new economy and emerging markets.
A)information and communication technologies
B)branding
C)sales and marketing
D)nano technology
Q3) Which of the following is the final stage of the IHRM process that is used to maximize the effectiveness of expatriate assignments?
A)selection of expatriate
B)debriefing expatriate and family to improve IHRM process
C)development of contract
D)assessment of development and support needs
Q4) Briefly discuss the interdependence of strategy, structure, and staffing.
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Chapter 10: Developing a Global Management Cadre
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Sample Questions
Q1) The attrition rate for expatriates is considerably higher than that of non-expatriates.
A)True
B)False
Q2) Which of the following is a force that establishes or maintains divergent systems?
A)technological standardization
B)declining role of unions
C)collective bargaining methods
D)global competitiveness
Q3) Which of the following must an international team avoid if it wants to achieve the individual and collective goals of the team members?
A)developing a global perspective
B)providing means to communicate corporate culture
C)causing the global enterprise to disintegrate
D)disseminating the corporate culture
Q4) According to research, what practices should firms follow when making international assignments in order to ensure a high degree of job satisfaction and limited turnover?
Q5) Discuss the conflicts associated with transnational teams.
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Chapter 11: Motivating and Leading
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Sample Questions
Q1) The critical factors necessary for successful leadership abroad have come to be known as the ________.
A)global logistics
B)global mindset
C)cultural diversity
D)cultural quotient
Q2) According to Laurent, the perception of what is effective management is significantly affected by a person's ________.
A)decision-making skills
B)participative abilities
C)esteem needs
D)national origin
Q3) Rewarding the individual is frowned upon in ________ because it encourages competition rather than the desired group cooperation.
A)Taiwan
B)the United States
C)Canada
D)Japan
Q4) Briefly describe the impact of e-business on leadership.
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